Merkez Mahallesi Vacation Packages

Every things was great with kind staffs and workers

It is a family friendly hotel. With everything and everyone at the hotel, there are ample spaces and never felt crowded. The hotel is just beautiful, excellent rooms and spacious. Entertainment was at time impressive and given my experience with other resources in Cancun, it is in a different class altogether- in a positive way.

Amazing experience

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.