Title: Hacienda Xcanatun, Angsana Heritage Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Xcanatun, Angsana Heritage Collection Colonial hotel with 2 restaurants and 3 outdoor pools ## Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection ![3 outdoor pools - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/afb76441.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/6d34da1f-4b8c-441d-a529-37999b66d67b-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/e2e81006.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, steam room, body treatments, aromatherapy - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/92be2372.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sayab Governor Suite - King - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/1e55f059.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Xcanatun, Angsana Heritage Collection offers travelers a quiet escape surrounded by Yucatán's beauty. Visitors can experience aromatherapy sessions and rejuvenating body treatments at Angsana Spa, savor local cuisine at two restaurants, and relax in the garden setting. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Spa - Pet-friendly - Parking included - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 17 - Dec. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Kij Master Suite - King ![Kij Master Suite - King](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/w3832h2550x5y4-2baa9d6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kij Master Suite - King 9.2 Wonderful 5 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Egyptian cotton linens Ceiling fan - 947 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Sayab Governor Suite - King ![Sayab Governor Suite - King](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/12d2f993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sayab Governor Suite - King 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Egyptian cotton linens Ceiling fan - 1389 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Yaab Ambassador Suite - King ![Yaab Ambassador Suite - King](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/01ee37e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yaab Ambassador Suite - King ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Egyptian cotton linens Ceiling fan - 1130 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Sayab Governor Suite - King ![Living area](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/w660h419x0y21-44cbd81a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sayab Governor Suite - King - Sleeps 2 ### View all photos for Yaab Ambassador Suite – King ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/dfb0e90c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yaab Ambassador Suite – King - Sleeps 2 ### View all photos for Xcanatun Pool Suite ![Xcanatun Pool Suite](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/eb845695.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Xcanatun Pool Suite 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Egyptian cotton linens - 2034 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Naj Junior Suite - King ![Naj Junior Suite - King](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/6a85483b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Naj Junior Suite - King 8.8 Excellent 6 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Egyptian cotton linens Ceiling fan - 635 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Naj Junior Suite - Double ![Naj Junior Suite - Double](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/e8245ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Naj Junior Suite - Double 9.8 Exceptional 11 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Egyptian cotton linens Ceiling fan - 635 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Itza Plunge Pool Suite - King ![Itza Plunge Pool Suite - King | View from room](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/e3f26440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Itza Plunge Pool Suite - King 9.2 Wonderful 5 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Egyptian cotton linens Ceiling fan - 958 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Itza Plunge Pool Suite – King ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/5e1e97e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Itza Plunge Pool Suite – King - Sleeps 2 ### View all photos for Naj Junior Suite – Double ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/8982ceb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Naj Junior Suite – Double - Sleeps 2 ### View all photos for Kij Master Suite – King ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/w658h438x1y1-3c01e4f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kij Master Suite – King - Sleeps 2 ### View all photos for Kij Master Suite Double ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/d4e38e36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kij Master Suite Double - Sleeps 2 ### View all photos for Naj Junior Suite-King ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/8480a62d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Naj Junior Suite-King - Sleeps 2 ### View all photos for Yaab Ambassador Suite-Double Beds ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/262d2e47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yaab Ambassador Suite-Double Beds - Sleeps 2 ### View all photos for Sayab Governor Suite – Double ![Shower, rainfall showerhead, hair dryer, bathrobes](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/7deab004.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sayab Governor Suite – Double - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Xcanatun-By-Angsana.h48984778.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Xcanatun-By-Angsana.h48984778.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07529%2C-89.62820&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=71SFfxP4cVBl9JL4DrzNO1iwaRM=) Calle 20 s/n, Mérida, YUC, 97302 #### What's nearby - GNP Insurance Forum \- 4 min drive \- 3.3 km - Paseo de Montejo \- 8 min drive \- 6.9 km - Yucatán Siglo XXI Convention Center \- 8 min drive \- 6.2 km - La Isla Mérida Cabo Norte \- 8 min drive \- 5.0 km - Progreso Beach \- 40 min drive \- 29.5 km #### Getting around - Teya-Merida Station - 23 min drive - Mérida International Airport (MID) - 28 min drive #### Restaurants - ‪Starbucks - ‬16 min walk - ‪Carl's Jr. - ‬17 min walk - ‪Wendy’s - ‬8 min walk - ‪Hacienda Xcanatun, Angsana Heritage Collection - ‬1 min walk - ‪Dunkin' Donuts - ‬4 min drive ## About this property ### Hacienda Xcanatun, Angsana Heritage Collection Luxury hotel near GNP Insurance Forum Located close to La Isla Mérida Cabo Norte and Dzibilchaltun Ruins, Hacienda Xcanatun, Angsana Heritage Collection provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a body wrap, aromatherapy, or a body scrub at Angsana Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - 3 outdoor pools along with a swim-up bar - Free valet parking - Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk - Concierge services, luggage storage, and smoke-free premises - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 54 rooms boast comforts such as premium bedding and first-run movies, as well as perks like furnished balconies and laptop-friendly workspaces. More conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with rainfall showers and hair dryers - 55-inch LED TVs with premium channels and first-run movies - Wardrobes/closets, electric kettles, and ceiling fans ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/109000000/108560000/108555300/108555280/29393e91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adoro Hotel Boutique Mérida Centro - Pool - Spa - Free WiFi - Restaurant 10 Exceptional 63 reviews CA $572 CA $692 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=108555280&PinnedHotelID=108555280&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/106000000/105420000/105415200/105415111/38e75e93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Loreto 1893 Mérida Centro - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 78 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=105415111&PinnedHotelID=105415111&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42670000/42664000/42663915/fb17a794.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Merida García Ginerés - 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Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 82 reviews CA $230 CA $278 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=19886412&PinnedHotelID=19886412&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily local cuisine breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 for adults and USD 20 to 40 for children - 2 bars/lounges - 2 restaurants - A poolside bar - A swim-up bar - Couples/private dining ### Things to do - 3 outdoor pools - Full-service spa - Gym ### Family friendly - 3 outdoor pools - Free rollaway/extra bed - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Colonial architecture - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free crib - Free rollaway/extra bed ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with premium cable/satellite channels - First-run movies ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Limited room service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Electrical adapters - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Outside food is not permitted on the premises. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 30 per pet, per night Welcoming dogs only 2 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 1 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately USD 27 to 40 for adults, and USD 20 to 40 for children - Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2) - Pet fee: USD 30 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Hacienda Xcanatun, Angsana Heritage Collection have a pool? ### How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection? ### Is Hacienda Xcanatun, Angsana Heritage Collection pet-friendly? ### How much is parking? ### What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection? ### What time is check-out at Hacienda Xcanatun, Angsana Heritage Collection? ### Does Hacienda Xcanatun, Angsana Heritage Collection provide a shuttle to the airport? ### Where is Hacienda Xcanatun, Angsana Heritage Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hacienda Xcanatun, Angsana Heritage Collection Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 375 8 - Good 47 6 - Okay 17 4 - Poor 13 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Leah Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really enjoyed our stay here. ##### Leah Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Debra Dec 8, 2025 Liked: Cleanliness, property conditions & facilities Best hotel room I’ve ever had! From the hot tub to the fantastic bedding and the private patio… wish we could have stayed longer! ##### Debra Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nicole Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really enjoyed the ambience ##### Nicole Stayed 4 nights in Sep 2025 ### 8/10 Good #### Amy Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area. ##### Amy Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Frank Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a very amazing stay ##### Frank Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Ricardo Nov 18, 2025 Liked: Cleanliness Disliked: Property conditions & facilities The place in under construction, when i made the reservation there was no notice about this, the said to us that on Saturday there was no workers on the construction site but there was, lots of noise The food terrible , the service very poor, no one takes care of the guests is just bad service ##### Ricardo Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jacobo Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic hotel that captures the beauty of Merida. ##### Jacobo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### federica Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved staying at the hacienda it was perfect for a family trip with my 3 year old. ##### federica Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Martha Jul 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is beautiful, loved the trees the greenery, our bed was so comfortable. Waking up to the sound of the birds and nature. Staff is great ,definitely will be coming back. ##### Martha Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### AMARENDRA Apr 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful property and staff members, would definitely want to visit again. ##### AMARENDRA Stayed 3 nights in Mar 2025 ### 6/10 Okay #### ANDREA Oct 21, 2025 Liked: Staff & service, property conditions & facilities Its just ok tbh. I thought everything was too slow moving for such a large property. I didn't love the food. Its ok priced but it seems the charge for every single thing and i felt rushed using the spa. Communication at the hotel could be better before arrival. My spa appointment that i requested earlier did not make it to the actual spa. Then i paid for a steam session when i think steaming should be free. ##### ANDREA Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ernesto Jun 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The excellence in the service ##### Ernesto Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Miguel Angel Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience and service. The only suggestion would be to improve the restaurants wine list. ##### Miguel Angel Stayed 3 nights in May 2025 ### 10/10 Excellent #### Kris Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved this property. The staff is excellent, they all know your name immediately and no matter who is near you they are asking if we need anything and are there to assist in anyway. The property is quiet and beautiful. ##### Kris Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### Jorge May 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good deal Very nice facilities ##### Jorge Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Andrew Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely hacienda hotel with a mix of old and new. The main swimming pool is fantastic, and the food/drinks offer of a high standard (if expensive) with very professional service level throughout. Our modern room was incredible with outside shower, bath, terrace area, and bed. Although some of the original hacienda charm is being lost by the hotel's expansion, it is being sensitively done with beautiful landscaping and spa area. Note that there is building work going on overlooking the main pool, but not overly intrusive. For peaceful enjoyment, the hotel may also need to think about making one of the two other pools into a children's area or enforcing clearer etiquette on pool use. ##### Andrew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pamela Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return. ##### Pamela Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Leslie May 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous Hotel a Must !!! Fantastic! Absolutely one of the best hotels I’ve stayed in Merida! Comfortable.. relaxing! And so beautiful this property is! I can not wait to return! Very soon! Food was so very delicious as well! ##### Leslie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ionita Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon ##### Ionita Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Monica Jul 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It a beautiful property with excellent service and food. Great place to stay. ##### Monica Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Brenda Oct 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious ##### Brenda Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### alejandro Jan 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, amazing customer service and delicious food!! ##### alejandro ### 10/10 Excellent #### MARIELA Nov 13, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The hacienda style is beautiful ##### MARIELA Stayed 4 nights in Nov 2024 ### 8/10 Good #### Frans Johan May 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities When you take breakfast they also charge you for coffee/tea. Price spa extremely high. ##### Frans Johan Stayed 7 nights in May 2025 ### 10/10 Excellent #### Carlos a Feb 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Carlos a Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Onyado Nono Kyotoshichijo Natural Hot Springs](https://www.expedia.ca/Kyoto-Hotels-Onyado-Nono-Kyotonanajyo-Natural-Hot-Springs.h44762017.Hotel-Information) > > [Embassy Suites by Hilton Fort Lauderdale 17th Street](https://www.expedia.ca/Fort-Lauderdale-Hotels-Embassy-Suites-Ft-Lauderdale17th-Street.h11909.Hotel-Information) > > [Hilton London Bankside](https://www.expedia.ca/London-Hotels-Hilton-London-Bankside.h11718090.Hotel-Information) > > [Cheap Hotels in Syracuse](https://www.expedia.ca/Syracuse-Hotels-Cheap-Hotels.0-0-d601764-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Waterloo](https://www.expedia.ca/Waterloo-Hotels.d7392.Travel-Guide-Hotels) > > [remm Akihabara](https://www.expedia.ca/Tokyo-Hotels-Remm-Akihabara.h2803417.Hotel-Information) > > [ITC Rajputana, A Luxury Collection Hotel, Jaipur](https://www.expedia.ca/Jaipur-District-Hotels-ITC-Rajputana.h4781.Hotel-Information) > > [Hotel Barcelona Colonial](https://www.expedia.ca/Barcelona-Hotels-Hotel-Barcelona-Colonial.h2814317.Hotel-Information) > > [Hotels in Rincón de Guayabitos](https://www.expedia.ca/Rincon-De-Guayabitos-Hotels.d178222.Travel-Guide-Hotels) > > [Comfort Inn](https://www.expedia.ca/Corner-Brook-Hotels-Comfort-Inn.h17839.Hotel-Information) > > [Luxury Hotels in Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Luxury-Hotel.0-0-d4117-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [The Farm at San Benito](https://www.expedia.ca/Lipa-Hotels-The-Farm-At-San-Benito.h4850057.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Reggio Calabria (REG)](https://www.expedia.ca/lp/flights/yyz/reg/toronto-to-reggio-di-calabria) > > [Flights from San Diego (SAN) to Manila (MNL)](https://www.expedia.ca/lp/flights/san/mnl/san-diego-to-manila) > > [flights from calgary intl airport](https://www.expedia.ca/lp/airports/yyc/flights-from-calgary-intl-airport) > > [Flights from Ottawa (YOW) to London (LHR)](https://www.expedia.ca/lp/flights/yow/lhr/ottawa-to-london) > > [Flights from Calgary (YYC) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyc/mco/calgary-to-orlando) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Calgary (YYC) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyc/yeg/calgary-to-edmonton) > > [Flights from Munich (MUC) to Montreal (YUL)](https://www.expedia.ca/lp/flights/muc/yul/munich-to-montreal) > > [Flights from Sao Paulo (GRU) to Cancun (CUN)](https://www.expedia.ca/lp/flights/gru/cun/sao-paulo-to-cancun) > > [Flights from Narita (NRT) to Shanghai (PVG)](https://www.expedia.ca/lp/flights/nrt/pvg/tokyo-to-shanghai) ### Activities ### Packages ### General > [Visit Canmore](https://www.expedia.ca/Canmore.dx10131)