Mentone Vacation Packages

Quick and easy check in rooms are spacious and clean. The hotel is on a busy intersection but traffic noise wasn’t too bad. Guests are offered a discount at the onsite restaurant.

Clean facility, recently renovated. Very good value for the money. Bed did squeak.

We were accused of smoking in the room and got charged 250$ over it and we dont even smoke. There was no talking to them about it so we just ate that 250$. The maids leave the balcony doors open while they clean and the balconys are EXTREMELY close together so if someone was smoking while they were cleaning then of course they would smell it in that room even if it was someone on the floor below them smoking on the balcony. I walked back into the room before we left and it DID NOT smell like smoke whatsoever.

The hotel apartment was large, with any amenity available, from a full kitchen with 14 cup coffee maker and great tasting coffee, to high end linens and towels. Very well priced, too.

The property was clean and in a very convenient location. The pictures don’t really convey how tiny the room and shower is but that’s not a huge deal. My most pressing concern was the lack of response from the customer service number or from the message service. Our TV didn’t work, the code to the “game boxes” was incorrect, the fire pit was out of gas so it didn’t work, and the freezer was completely frozen up. I called numerous times and left messages as well as leaving messages on the app. No response. Ever. They were VERY prompt at responding when they needed a copy of my ID so I know someone is receiving the messages; they just chose not to reply. Because of this, I would never stay here again.