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Reviews of Hotel San Martin

2.5 out of 5
Hotel San Martin
Espejo 435, Mendoza, Mendoza

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 58 reviews" "
Rating 8 - Good. 31 out of 58 reviews" "
Rating 6 - Okay. 8 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Emma

Liked: Staff & service
Would recommend
A good convenient place to touch base after a day of wine tours. Rooms were basic, but fine. I would prefer a more modern look and better security features. Breakfast wasn’t very good - dry and bland Overall I would stay again.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is dated and tired looking. The WiFi poor.
Stayed 4 nights in Jan 2020

8/10 Good

ShaneV, Warman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated with shops, bars & restaurants within walking distance. The room was very small, but modern. The coffee was terrible as the equipment was cleaned with bleach. For the price, it is still a good deal.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, centrally located with good breakfast
Stayed 2 nights in Nov 2018

8/10 Good

Christina

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff were nice and the location was great. The hotel felt very secure. My hotel room was pretty run-down, especially compared to the photos online. The shower had so much calcium build-up that it made the water spray everywhere. The bathroom fan was caked in dust and made a very loud buzzing sound whenever you turned on the bathroom lights/fan (they were connected so you didn't have the option of not turning on the fan). The panel behind the toilet flush handle was broken and just hangling loosely on the wall. Besides being old and run-down, the room was spacious and comfortable.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. There is an artesans fair on weekends in fornt of the building.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

K, Edinburgh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, not a great hotel
We didn’t have a great experience here, our first room didn’t have a working flush. Our second room window didn’t close and the janitor was able to take the whole window out of the pane(!!) they weren’t keen for us to get a new room despite the fact we were right at the back of the hotel on the first floor. The breakfast wasn’t great and the staff were generally quite dismissive. The third room was much better but lot of hassle to get there!
Stayed 3 nights in Sep 2018
Response from Hotel San Martin on Oct 13, 2018
Dear Miss, It has been quite unfortunate for you to have to endure such harsh conditions. Altough we were under mantainance, for the purpose of providing better rooms and services, we couldnt reject passengers that, like you, had already saved a room. Given your taste for big breakfasts (here in Argentina they are not that abundant)and quality staff I suggest you to find a four or five star hotel next time, wich there are plenty, provided that tou could pay for it. Best regards, The Hotel

6/10 Okay

Dana, Arizona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room.
When we entered our room we stepped on a sticky substance on the floor. A maid came and mopped the floor with dirty mop water. After a second mopping the floor was still dirty, so we cleaned the floor ourselves using bath towels. The maid told us the cleaning solution made the mop water appear dirty.
Stayed 3 nights in Nov 2017

8/10 Good

Falala, Iowa

Liked: Cleanliness, staff & service, room comfort
Great location
Great location - walking distance to many things of interest like restaurants, parks, markets etc. Hotel somewhat dated and needs some tender loving care but comfortable.

8/10 Good

Zuzana

Liked: Cleanliness, staff & service
Just in the centre ...
Only short stay, but we enjoyed it. Good hotel, in the centre, the room was a rather small but clean and bed OK.

10/10 Excellent

Solo mature

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel
Good breakfast, wireless access and friendly staff

8/10 Good

Lil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better hotel then the price indicates
This hotel is not a new hotel, but it is a great deal for the price. The location is perfect! Right next to Independence Park, and so many of the great restaurants in Mendoza. The room was a good size, and very clean. Sure, this is not like the big name hotel that is around the corner from this hotel, but it is about a third of the price and the location is the same. You decide… Stay here and save some money for tours, restaurants, and wine, or spend more for a plusher room elsewhere.
Response from Adrian on Aug 23, 2016
We appreciate very much your evaluation of us. We hope to see you again sometime soon!

8/10 Good

Helga, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, comfortable and welcoming
We were more than happy with this hotel. The staff made every effort to accommodate us when we arrived super early in the morning after an over night bus trip. The room was comfortable although it had a smoky smell (despite the no smoking indications). I would definitely stay at this hotel again!
Response from Adrian on Aug 23, 2016
Ms Helga, thank you for submiting a review for our Hotel. It is very helpful to us. We hope to see you again sometime.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, okay hotel
Room was small and dated. Bathroom, sheets and bedding could've been cleaner. Wifi in room was slow and unreliable.
Response from General Manager on Aug 23, 2016
Mr!, thank you for submiting a review for our Hotel. It is very helpful to us. We have already renewed the front of the Hotel. Now we will try to make our best for the rooms and the wifi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square
Friendly staff and amazing location. The rooms aren't anything special, but they're comfortable and the location makes up for it!
Response from General Manager on Aug 23, 2016
Mr!, thank you for submiting a review for our Hotel. It is very helpful to us. We have already renewed the front of the Hotel. Now we will try to make our best for the rooms and the wifi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Hotel has great location on main plaza & good walking distance to many restaurants,shops,and tourist needs. Older hotel but kept up nicely. Had good security.Breakfast was basic, nothing outstanding. Pool was not clean and not usable, it was autumn;but for some visitors it was still warm and pool should be available. The staff that did speak english were very helpful, otherwise they did try.
Response from General Manager on Aug 23, 2016
Mr!, thank you for submiting a review for our Hotel. It is very helpful to us. We have already renewed the front of the Hotel. Now we will try to make our best for the rooms and the wifi.

8/10 Good

Alice, Kendrick ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Martin
We stayed one night and the room was good and quiet. The breakfast was good and it was right on Plaza Indepenzia.
Response from General Manager on Aug 23, 2016
Thank you for your review, we hope to see you again sometime!

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com excelente localização e custo benefício
Stayed 3 nights in Feb 2020

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente em todos os quesitos.
Excelente custo-benefício, localização excelente e o melhor de tudo é a uva no café da manhã, impossível enjoar de tão boa!!!
Stayed 3 nights in Feb 2020

10/10 Excellent

JOAO T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos satisfeitos com o SAN MARTIN. Recomendamos
Ficamos hospedados por cinco noites. Excelente localização na Plaza Independência, próximo de tudo. O hotel é simples,não é novo, mas está bem conservado. O café da manhã é farto, variado e atende muito bem. A equipe é muito atenciosa. O custo benefício compensa. Recomendamos.
Stayed 5 nights in Feb 2020

8/10 Good

PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, acomodação honesta
O Hotel é super bem localizado, do lado do lugar mais turístico de Mendoza, portanto voce fará tudo a pé. O estacionamento do hotel fica ao lado, mas é totalmente seguro e grátis. Os quartos são confortáveis, nao muito grandes mas nos atenderam bem. Café da manhã honesto. Todo o atendimento foi perfeito, ficamos duas noites no hotel e com certeza voltaremos.
Stayed 1 night in Jan 2020

6/10 Okay

Conrado

razoável. mas não recomendo
hotel bem antigo, quartos simples. não é sujo, mas também não é extremamente limpo. café da manha muito simples e de baixa qualidade. não recomendo o hotel, pois pagando um pouquinho a mais se consegue coisa melhor
Stayed 5 nights in Dec 2019

8/10 Good

Jorge, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No había papel higiénico de repuesto y el que había estaba por acabarse. Hubo que pedir.
Stayed 2 nights in Dec 2019

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour dans cette ville très sympathique et calme.. Nos avons fait une journée visite de caves en bus hop on/hop off c'edt top.. Je recommande
Stayed 2 nights in Nov 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía agradable
La ubicación es excelente, muchos comedores en la zona, frente a una plaza hermosa y a pocos pasos del área comercial
Stayed 2 nights in Oct 2019

10/10 Excellent

Herny jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from EMILIA on Sep 13, 2019
MUCHAS GRACIAS POR SU PUNTUACIÓN , NOS AYUDA A SEGUIR MEJORANDO !

10/10 Excellent

Ellon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

LUCIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2018

8/10 Good

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima relação custo-benefício no coração de Mendoz
O hotel San Martin está localizado na Plaza Independência, no coração da cidade, muito próximo de bons restaurantes, casas de câmbio, agências de turismo e comércio em geral. Dá para fazer tudo à pé. Não é um hotel novo, nem tem nenhum luxo, mas é muito bem localizado e está bem conservado e limpo. Os funcionários são atenciosos e prestativos. O café da manhã é regular, poderia ser melhorado se houvesse suco de frutas natural no lugar de um suco de caixa que não agrada. Após a primeira noite, pedimos para trocar de quarto por causa do banheiro que alagava após o banho, já que o chuveiro ficava dentro de uma banheira, sem proteção adequada. Fomos prontamente atendidos e apesar de termos passado a ocupar um quarto maior, com varanda, não fomos cobrados pela diferença, uma gentileza da gerência. Considero que a relação custo benefício do Hotel San Martin é excelente!
Stayed 5 nights in Oct 2018

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Anderson, São Paulo

Liked: Cleanliness, staff & service
Ótima localização no centro de mendoza
Hotel com excelente localização, a maioria dos pontos do centro da cidade estão a uma curta distância a pé. A equipe do hotel é muito atenciosa e educada, tudo que precisávamos eles estão prontos para nos atender. O hotel está passando por pequenas melhorias, mas não chegam a incomodar. Ficamos em um quarto muito grande, contudo a cama era um pouco pequena para mim que tenho 1,84 cm de altura, o banheiro também era um pouco pequeno no espaço do chuveiro, a falta de um box fazia com que ele ficasse molhado após o banho. O café da manhã é bem simples, mas trás os clássicos argentinos (medialuna e doce de leite). Tem Wi-Fi nos quartos e área comum. Não tem restaurante no hotel, mas está próximo de muitos. A tarde dispõe de água quente e café no lobby para quem quer algo quente nos dias de frio.
Stayed 4 nights in Oct 2018

8/10 Good

Luana

Liked: Staff & service, property conditions & facilities, room comfort
Excelente custo-benefício!
Hotel limpo, recém reformado. Quarto limpo, cama grande e colchão confortável, frigobar e amenidades de banho disponíveis. Ar condicionado e TV também. Café da manhã satisfatório. Localização EXCELENTE, em frente à Plaza Indepencia, pertinho de bancos e do ponto do Onibus de City Tour. Da pra ir a pé aos melhores restaurantes. Recomendo.
Stayed 3 nights in Sep 2018
Response from Hotel San Martin on Oct 26, 2018
Muito obrigado por nos escolher, esperamos vê-lo novamente e fazer você se sentir em casa.

6/10 Okay

Ana Lila, Brasilia

Disliked: Cleanliness, staff & service, room comfort
Hotel simples, nada de luxo.
O único ponto positivo deste hotel foi localização. O hotel é muito simples, quarto aparentemente sujo, muito barulho, cama ruim, travesseiros altos, ar condicionado barulhento, banheiro molhava tudo, café da manhã ruim, só tinha misto frio, ovos, salsichas, café e leite, e salada de frutas, pouca opção para o café, e tudo a mesma coisa todos os dias.
Stayed 3 nights in Sep 2018
Response from Hotel San Martín on Oct 26, 2018
Prezado passageiro, agradecemos que você nos tenha escolhido e lamentamos não ter atendido às demandas de um cliente de suas características.Não entendemos o que é referido com camas altas e travesseiros, pois nunca recebemos uma reclamação sobre isso antes.O menu se repete todo os dias, mas é variado o suficiente para que alguém possa desfrutar de um bom começo para o dia. De qualquer forma, agradecemos a sua crítica construtiva e recomendamos hotéis de categoria superior na próxima vez, que ficarão felizes em receber um cliente de sua categoria.

8/10 Good

Mario Alberto

Liked: Cleanliness
Simple, con lo. Justo
Hotel simple. Habitación pequeña, baño chico, media bañera que salpicaba todo el baño. Desayuno bastante bien, pero sin variedad, todos los días lo mismo. Dos veces no nos dejaron jabones en la habitación, teniendo que reclamarlo en varias oportunidades
Stayed 5 nights in Sep 2018
Response from Hotel San Martín on Oct 26, 2018
Agradecemos que nos haya elegido, sus aportes serán tenidos en cuenta.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção em Mendoza
Excelente opção em Mendoza, localização muito boa em frente a praça principal da cidade, bom apartamento, internet funcionando normal, a unica sugestão que faria seria trocar a marca do café utilizado por uma de categoria acima e colocar mais opções de paes e presuntos.
Stayed 5 nights in Jul 2018

8/10 Good

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Localização e atendimento excelente, e café da manhã bom. Porém, o chuveiro é muito baixo, dentro de uma banheira. Secador de cabelo não funcionou e tivemos problema com o botão da descarga.
Stayed 4 nights in Jun 2018

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização!
Ótima localização! Nosso quarto tinha uma vista linda para a Plaza Independencia. Café da manhã bem gostoso. O banheiro não é tão confortável, mas bem limpo. Recomendado, com certeza!!
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
O hotel é bom, bem localizado, mas não tem muito luxo.
Stayed 3 nights in Apr 2018

8/10 Good

JOSE E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado el hotel, cercano a las áreas de compras, restaurantes y bares.

10/10 Excellent

Ingmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt besök i Mendoza.
Hotellet är perfekt beläget i stan. Precis utanför den stora fina parken. Många fina restauranger i närheten. personalen enormt vänliga.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Hotel con excelente ubicación en Mendoza
Fue durante Semana Santa, encontrar un hotel en esta epoca es complicado. Fue un muy buen hotel, con una ubicación ideal para conocer la cuidad y como punto para comenzar tours. Cama un poco incomoda, pero habitación conexelente limpieza.
Stayed 3 nights in Mar 2018

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel où nous retournerions sans hésiter !
Accueil chaleureux. Excellentes références pour le dîner ! Chambre spacieuse et très confortable. Très bien situé. Nous recommandons cet hôtel sans hésitation.
Stayed 1 night in Jan 2018

6/10 Okay

sergio

Disliked: Property conditions & facilities
OK!
hotel com boa localização, achei o banheiro muito pequeno, parece que foi planejado para criança ou anões. tinha que agachar para tomar banho e olha que não sou muito alto, tenho 1.82m. café da manhã razoável, sentimos falta de suco natural, frutas, pães e frios. teve um dia que trocaram meu frigobar e não ligaram o que colocaram, com isso quando chegamos de um passeio nossas cervejas que deixamos gelada estavam quentes e eu com muita sede. rsrsrs Cama boa, funcionários simpáticos e atenciosos.
Stayed 6 nights in Jan 2018

10/10 Excellent

Teresa C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Hotel muito bem localizado na Plaza independência. Funcionários simpáticos e prestativos. Quarto silencioso, cama confortável. Café da manhã simples mas o suficiente para começar bem o dia. Ótimo custo/ beneficio.
Stayed 4 nights in Nov 2017

10/10 Excellent

Jose Luis, San Jose Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localización.
El personal se salió de su camino por ayudarnos. A través de ellos logramos conseguir ayuda médica. El desayuno bastante bueno.
Stayed 8 nights in Nov 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service
Einfach aber dafür günstig
Ein etwas in die Jahre gekommenes, aber sauberes unfreundliches Hotel. Insgesamt gutes Preis-Leistungsverhältnis. Frühstück ist sehr minimalistisch, aber für Südamerika nicht ungewöhnlich. Für 1-2 Nächte in Ordnung, mehr aber auch nicht.
Stayed 2 nights in Nov 2017

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement sur la place independencia et bon petit déjeuner
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hotel de buena ubicación, sencillo, limpio
Hotel sencillo, pero que cumple con lo que ofrece: ubicación central y limpieza. Suficiente para quien sólo busca alojarse y salir