Title: Residence Inn by Marriott Memphis Southaven - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn by Marriott Memphis Southaven Hotel with free breakfast, near Southaven Towne Center ![Free daily continental breakfast](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/2511051b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/b0ebcdc1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/90efc6f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/w4406h4144x3y0-b766ae4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic area](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/88be3f61.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Southaven Towne Center, Residence Inn by Marriott Memphis Southaven offers comfort and practicality. Guests enjoy a seasonal pool, on-site basketball court, free grocery shopping service, dry cleaning/laundry options, and an area shuttle for local transport. 8.6 Excellent ## Popular amenities - Pool - Kitchen - Free airport shuttle - Breakfast included - Pet-friendly - Gym ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1524677&PinnedHotelID=1524677&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/0ae3028f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed 9.0 Wonderful 8 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher - 450 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/8590fd88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed 8.8 Excellent 6 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher - 675 sq ft - Sleeps 6 - 1 Double Bed ![42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/eb0920c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed with Sofa bed 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher - 440 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/0ae3028f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub) ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher - 450 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/869a2076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/0ae3028f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/2000000/1530000/1524700/1524677/0ae3028f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Hearing Accessible) ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dishwasher - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/40000000/39930000/39924400/39924305/f3f59cf7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Central Station Memphis, Curio Collection by Hilton Downtown Memphis - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews CA $168 CA $203 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Memphis-Hotels-The-Central-Station-Memphis.h39924305.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=178284&destination=Memphis (and vicinity)&destType=MARKET&latLong=35.14621,-90.05241&searchId=cd0fc17d-bf12-452c-b7df-1be3859b27e2&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/330000/327700/327609/1823a28a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites By Marriott Memphis Germantown Germantown - Pool - Hot tub - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMemphis-Hotels-Residence-Inn-By-Marriott-Memphis-Southaven.h1524677.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMemphis-Hotels-Residence-Inn-By-Marriott-Memphis-Southaven.h1524677.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.96503%2C-89.99739&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=36BITEwr7gcN_io-O2r8X6zrpTc=) 7165 Sleepy Hollow Dr, Southaven, MS, 38671 #### What's nearby - Baptist Memorial Hospital-DeSoto - 8 min walk - 0.7 km - Southaven Towne Center - 13 min walk - 1.1 km - Tanger Outlet Southaven - 3 min drive - 4.7 km - Landers Center - 4 min drive - 6.1 km - Graceland - 9 min drive - 12.5 km #### Getting around - Memphis Central Station - 22 min drive - Memphis International Airport (MEM) - 16 min drive #### Restaurants - ‪Chick-fil-A - ‬9 min walk - ‪Raising Cane's - ‬10 min walk - ‪McDonald's - ‬11 min walk - ‪Circle K - ‬18 min walk - ‪Sonic Drive-In - ‬10 min walk ## About this property ### Residence Inn by Marriott Memphis Southaven Hotel near Southaven Towne Center Located close to Tanger Outlet Southaven and Landers Center, Residence Inn by Marriott Memphis Southaven provides free continental breakfast, a free roundtrip airport shuttle, and a free grocery shopping service. Enjoy the 24-hour gym, as well as activities like basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also find perks like: - A seasonal outdoor pool along with sun loungers and pool umbrellas - Free self parking - A free area shuttle, express check-out, and coffee/tea in the lobby - A 24-hour front desk, a TV in the lobby, and a vegetable garden Room features All 78 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas. Extra conveniences in all rooms include: - Sofa beds and free cribs/infant beds - Bathrooms with hydromassage showers and shower/tub combinations - 42-inch flat-screen TVs with premium channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/19000000/18280000/18277900/18277886/a25d4252.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Southaven Southaven - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 925 reviews CA $163 CA $179 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=18277886&PinnedHotelID=18277886&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6610000/6607700/6607629/11128b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Memphis - Southaven, MS Southaven - Pool - Breakfast included - 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Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19961&PinnedHotelID=19961&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily full breakfast](https://images.trvl-media.com/lodging/16000000/15670000/15662600/15662501/e07bc3de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Southaven Central - Memphis by IHG Southaven - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $135 CA $149 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15662501&PinnedHotelID=15662501&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68690000/68688800/68688725/ea72589d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### avid hotel Memphis - Southaven by IHG Southaven - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 1,000 reviews CA $142 CA $157 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=68688725&PinnedHotelID=68688725&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request - Free area shuttle up to 5 mi - Free self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily - Coffee and tea in common areas ### Things to do - 24-hour gym - Basketball - Seasonal outdoor pool - TV in common areas ### Family friendly - Free area shuttle - Grocery/convenience store - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Seasonal outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (on request) - Proposal/romance packages ### Business services - 24-hour business center ### Outdoors - Barbecue grill - Garden - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 3 floors - At least 80% lighting from LEDs - Fireplace in lobby - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Double sofa bed - Free crib ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Kitchen - Microwave - Paper towels - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board - Laptop workspace - LED lighting - Phone - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150.00 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 150.00 per accommodation, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The seasonal pool will be open from April to October Pool access available from 10 AM to 10 PM A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Residence Inn Marriott Memphis Hotel Southaven Residence Inn Southaven Residence Inn Marriott Memphis Southaven Hotel Residence Inn Marriott Memphis Southaven Southaven Residence Inn Residence Inn Memphis Southaven Hotel Southaven Residence Inn Southaven By Marriott Memphis Southaven Residence Inn by Marriott Memphis Southaven Hotel Residence Inn by Marriott Memphis Southaven Southaven Residence Inn by Marriott Memphis Southaven Hotel Southaven ## Frequently asked questions ### Does Residence Inn by Marriott Memphis Southaven have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–10 PM. ### How much does it cost to stay at Residence Inn by Marriott Memphis Southaven? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Memphis Southaven on Dec 7, 2025 start from CA $160.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Memphis-Hotels-Residence-Inn-By-Marriott-Memphis-Southaven.h1524677.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Residence Inn by Marriott Memphis Southaven pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Residence Inn by Marriott Memphis Southaven? > Self parking is free at this property. ### What time is check-in at Residence Inn by Marriott Memphis Southaven? > Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Residence Inn by Marriott Memphis Southaven? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Residence Inn by Marriott Memphis Southaven provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs 6:00 AM–10:00 PM on request. ### Where is Residence Inn by Marriott Memphis Southaven located? > Situated near the airport, this hotel is 0.9 mi (1.4 km) from Southaven Towne Center and 2.7 mi (4.3 km) from Tanger Outlet Southaven. Landers Center and Snowden Grove Baseball are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Residence Inn by Marriott Memphis Southaven Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 126 8 - Good 47 6 - Okay 19 4 - Poor 14 2 - Terrible 7 ### 10/10 Excellent #### Carmen Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place, quiet and clean ##### Carmen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joellen May 28, 2025 Liked: Cleanliness, property conditions & facilities Super friendly. Good breakfast. Great facilities ##### Joellen Stayed 1 night in May 2025 ### 6/10 Okay #### Kevin Aug 13, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Property needs updating, as well as deep cleaning. Carpet's were dirty. ##### Kevin Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### William Nov 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property and very clean. Thanks !! ##### William Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Bobby Nov 29, 2023 Liked: Cleanliness, staff & service, amenities Big spacious room. Clean and quiet ##### Bobby Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Sharon Jan 2, 2023 Liked: Amenities The hotel is in a good location near the expressway and several restaurants and shopping areas. The staff is very friendly and helpful. Our room needed about three repairs and there aren't enough cleaning staff. ##### Sharon ### 10/10 Excellent #### Ciara Oct 23, 2024 . ##### Ciara Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Yvonne Aug 29, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Urine room119 - no care for guests: never again! The staff was not interested in their guests - they did not even great back their guests on their way to breakfast. The room (number 119) smelled of urine, furniture and carpet were torn, there was mold in the bathroom and the sofa was only suitable for 2 persons instead of more. I made a lot of pictures to send to the Marriot management. The room is for disabled people. It is certain someone had a little accident or a few more. At check-out I told staff to deep clean the room for the urine smell to start with. If you book and you are appointed room # 119 do ask to have a look before you accept. This room's price for what it represented was totally unacceptable. ![](https://a.travel-assets.com/ugc/hotel-reviews/421403402D5A4EBCB08957D420247AE7371ADF471724805588038.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09CB222F1F5E9402597A6F1CFDFB9DBDE7FA6EBD1724805586862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/409AAA1CF506A7654BB86A93A7424B533928950B1724805588856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ACDCF5B012E65D02467C103526142BE6EFE392371724805586668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne Stayed 1 night in Aug 2024 ### 4/10 Poor #### Sharon Dec 31, 2023 Disliked: Staff & service, property conditions & facilities I've stayed at this property for years, but won't stay there again. It's going downhill every year. The staff are very polite, but we had several problems. They don't replace things that are stolen, are stingy with towels, tissue paper, soap, and other things. The two bedroom suite that we had was the worst room I've ever had at a Residence Inn. The refrigerator looked like someone had hit it with a sledgehammer. My daughter found a plastic fork in her bed. When we stayed there a month earlier, we had found several hairs on the bed (that looked like someone had cut a small child's hair). The living room window had curtains, but no sun shade. When I asked for extra towels, I was told to get them at the front desk from a housekeeper in the hallway. I had to buy my own tissue paper because they didn't leave replacement rolls in the bathrooms even though we were there 5 days. The most hazardous problem concerned the sliding door on the bedroom closet. It had one door, but was supposed to have two. It had jagged glass at the bottom and was a safety hazard for people with small children or pets. They gave us a discount, but when we stayed there a month earlier, it wasn't any better. The carpet was dirty and frayed in our room. Also, the strangest thing we noticed was the fact that one of the bins in the refrigerator had been glued shut. We couldn't open it when we were trying to put things in the refrigerator. It's like they're trying to run themselves out of business. ##### Sharon Stayed 5 nights in Dec 2023 ### 2/10 Terrible #### Johnny Jul 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DONT STAY HERE The room was extremely bad. The bed was caked up with dust and hair on the box spring. There was mold on the wall in the bathroom. The cabinets and bathroom door had holes in them. The bed was like sleeping on a rock. I will never stay there ever. Its a shame Marriott even let them carry there name. Its more like something you would see in a low priced room. ![](https://a.travel-assets.com/ugc/hotel-reviews/8fd1389e-c5cb-455d-a3df-382766483933-1752938763932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3fb6ed0-3477-4db6-8df9-e97dd0651ac6-1752938762689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Johnny Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Judy Mar 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great stay at the residence Inn. We had a lovely suite that was clean and comfortable with a nice little kitchen. Things are clean and well-maintained. We would stay here again. ##### Judy Stayed 2 nights in Mar 2025 ### 8/10 Good #### Justin Mar 3, 2025 Liked: Cleanliness Hotel was clean, but the hallways smelled of cigarette smoke. The carpet in our room was frayed and the edge tacks for the carpet stuck threw in places. Refrigerator door was beat up and dented heavily. Beds were comfortable. ##### Justin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Layne Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice staff! ##### Layne Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christopher Aug 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Christopher Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Allison Jul 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was amazing… very accommodating to our needs ##### Allison Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Thomas Apr 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Thomas Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Jacqueline Feb 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mr.Al and Ms. Ruth were amazing. The entire staff was friendly and welcoming ##### Jacqueline Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Pamela Jan 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely Staying Again The customer service provided by the front office staff was excellent. ##### Pamela Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Chase Nov 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ok ##### Chase Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Melvina Oct 10, 2023 Liked: Staff & service The property seems to be in good condition. What I did not like was the old carpet and bathrooms. I was very disappointed with the toilet seat in the bathroom, needs to be changed, I had to use the bathroom in the lobby ##### Melvina Stayed 2 nights in Oct 2023 ### 8/10 Good #### Doris Jul 30, 2023 Liked: Cleanliness The room had ripped carpet ##### Doris Stayed 1 night in Jul 2023 ### 8/10 Good #### Gail May 31, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The Staff was Friendly. Nice Quiet Area. The Breakfast was Excellent. The only Compliant We Have Is The Rooms Need To Be Updated Very Old Carpet and one of The Vanity Drawers Fell Apart We Did Report it to the Front Desk. We Travel Quite often to the Residents inn in Chandler Az as Well That Location needs upgrades as well Their Breakfast was Not as Good as Southaven Tennessee Hopefully I Will See Some Upgrades Soon. ##### Gail Stayed 6 nights in May 2023 ### 10/10 Excellent #### Barbara Apr 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here was the nicest group I have ever encountered in a hotel. Friendly, helpful and so nice to be around. I will definitely stay at this Residence Inn again. ##### Barbara Stayed 4 nights in Apr 2023 ### 8/10 Good #### DEONTAE Apr 6, 2023 Liked: Cleanliness, amenities, property conditions & facilities Everything was good ##### DEONTAE Stayed 1 night in Mar 2023 ### 4/10 Poor #### Niesha Dec 25, 2022 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Heat didn’t work and got no compensation ##### Niesha ## Expedia's Latest Trends ### Hotels > [Hotel Esplanade](https://www.expedia.ca/Pescara-Hotels-Hotel-Esplanade.h2555485.Hotel-Information) > > [Bay Club 2 bedroom Villa the heart of Waikoloa Village Beach-Kailua-Kona Coast](https://www.expedia.ca/Waikoloa-Hotels-Villa-THE-BAY-Club.h60617308.Hotel-Information) > > [Hotel Preston Nashville Airport](https://www.expedia.ca/Nashville-Hotels-Hotel-Preston.h25845.Hotel-Information) > > [Sonesta Nashville Airport](https://www.expedia.ca/Nashville-Hotels-Sonesta-Nashville-Airport.h15027.Hotel-Information) > > [Sandals Barbados - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Maxwell-Hotels-Sandals-Barbados-ALL-INCLUSIVE-Couples-Only.h7062172.Hotel-Information) > > [The Alexis Inn & Suites - Nashville Airport](https://www.expedia.ca/Nashville-Hotels-The-Alexis-Inn-Suites-Nashville-Airport.h27548.Hotel-Information) > > [Sheraton Music City Nashville Airport](https://www.expedia.ca/Nashville-Hotels-Sheraton-Music-City-Nashville-Airport.h15908.Hotel-Information) > > [Holiday Inn Express & Suites Downtown Ottawa East by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Express-Suites-Ottawa-Downtown-East.h36769047.Hotel-Information) > > [Best Western Plus Banff International Lodge](https://www.expedia.ca/Banff-Hotels-Best-Western-Plus-Siding-29-Lodge.h6908788.Hotel-Information) > > [Best Western Plus Stovall's Inn](https://www.expedia.ca/Anaheim-Hotels-Best-Western-Plus-Stovalls-Inn.h13592.Hotel-Information) > > [TWA Hotel at JFK Airport](https://www.expedia.ca/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyc/dxb/calgary-to-dubai) > > [Flights from Edmonton (YEG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Delta](https://www.expedia.ca/Delta-Flights.cDL.Travel-Guide-Airlines) > > [Flights from Phoenix (PHX) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/phx/ywg/phoenix-to-winnipeg) > > [Flights from Toronto (YYZ) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yyz/yxx/toronto-to-abbotsford) > > [Flights from Windsor](https://www.expedia.ca/lp/flights/6127335/flights-from-windsor) > > [Flights from Toronto (YYZ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal) > > [Flights from Frankfurt (FRA) to Copenhagen (CPH)](https://www.expedia.ca/lp/flights/fra/cph/frankfurt-to-copenhagen) > > [Flights from Calgary (YYC) to West Lebanon (LEB)](https://www.expedia.ca/lp/flights/yyc/leb/calgary-to-lebanon) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yyz/ord/toronto-to-chicago) > > [Flights from New York (JFK) to Amsterdam (AMS)](https://www.expedia.ca/lp/flights/jfk/ams/new-york-to-amsterdam) > > [Flights from Milton](https://www.expedia.ca/lp/flights/55368/flights-from-milton) > > [Flights from London (YXU) to Indianapolis (IND)](https://www.expedia.ca/lp/flights/yxu/ind/london-to-indianapolis) ### Cars > [Enterprise Car Rentals In Charlottetown](https://www.expedia.ca/Enterprise-Car-Rentals-In-Charlottetown.d4675929-c15.Car-Rental-Guide-Suppliers) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Thunder Bay](https://www.expedia.ca/Thunder-Bay.dx4054)