Homewood Suites Southwind - Hacks Cross

3.0 star property
Comfortable Memphis hotel in Lakes of Forest Hill with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Homewood Suites Southwind - Hacks Cross

Sports facility
Exterior
Premium bedding, in-room safe, iron/ironing board
Reception
Reception
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast included
  • Pet-friendlyPet-friendlyPet-friendly
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Check out the area

Map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Popular LocationTPC Southwind3 min drive
  • Popular LocationMike Rose Soccer Complex5 min drive
  • Popular LocationUniversity of Memphis15 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)17 min drive
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Room options

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
2 bedrooms
Ceiling fan
  • 980 sq ft
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 503 sq ft
  • Sleeps 7
  • 3 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 503 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 503 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 503 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 503 sq ft
  • Sleeps 7
  • 3 King Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Ceiling fan
  • 503 sq ft
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Premium bedding
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Memphis

Homewood Suites Southwind - Hacks Cross is located in Lakes of Forest Hill, a neighborhood in Memphis, and is in a shopping district. TPC Southwind and Cordova Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Wolfchase Galleria and Carriage Crossing. Dixon Gallery and Gardens and Memphis Botanic Garden are also worth visiting.

What's nearby

  • TPC Southwind - 3 min drive
  • Mike Rose Soccer Complex - 5 min drive
  • Methodist Le Bonheur Germantown Hospital - 6 min drive
  • Carriage Crossing - 7 min drive
  • University of Memphis - 15 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • Sonic Drive-In - 2 min drive
  • McDonald's - 12 min walk
  • East End Grill - 4 min walk
  • Starbucks - 7 min walk
  • Chow Time - 2 min drive

About this property

Homewood Suites Southwind - Hacks Cross

Hotel located in Lakes of Forest Hill
At Homewood Suites Southwind - Hacks Cross, you can look forward to free to-go breakfast, a free grocery shopping service, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an outdoor tennis court, and an area shuttle
  • Express check-out, express check-in, and tour/ticket assistance
Room features
All 123 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with spring water tubs and rainfall showers
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Built in 2002
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on May 26, 2024 start from CA $173.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites Southwind - Hacks Cross pet-friendly?

Yes, Homewood Suites Southwind - Hacks Cross allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites Southwind - Hacks Cross?

Self parking is free at this property.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Homewood Suites Southwind - Hacks Cross?

Check-out is at 11 AM.

Where is Homewood Suites Southwind - Hacks Cross located?

Located in Lakes of Forest Hill, this hotel is 1.4 mi (2.3 km) from TPC Southwind and within 6 mi (10 km) of Methodist Le Bonheur Germantown Hospital and Regional One Health East Campus. Mike Rose Soccer Complex and Cameron Brown Park are also within 6 mi (10 km).

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 162 out of 404 reviews" "
Rating 8 - Good. 100 out of 404 reviews" "
Rating 6 - Okay. 52 out of 404 reviews" "
Rating 4 - Poor. 56 out of 404 reviews" "
Rating 2 - Terrible. 34 out of 404 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Bryan

Business traveller, Travelled with partner
Rooms are a bit dated
Stayed 1 night in May 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Shareeka at the front desk was very nice and informative when we checked in. Breakfast was nice and staff Ms. Betty and Ms. Denise were very nice and pleasant. They made our stay worth putting up with the incidentals we had to deal with. So the property overall needs a remodel. The first room they put us in was a handicap room and it was not requested. The shower had water on the entire bathroom floor. So Shareeka moved us to another room and it was better. The room furniture is outdated. Chairs to the kitchen dining table were peeling and should not have been in the room for guests. The chair legs were broken, dirty and the room smelled old and mildew. The phone never worked. We had two tvs and only one remote. The walls needed a good cleaning because they had stains and cob webs. Carpet needs to be replaced. There was no soap for the dishwasher or even to wash dishes. The door to get outside was always flying open so it was a little scary because anyone can just walk in. Overall stay was ok but not worth the money until they get a remodel and better furniture. We wondered why our room never got cleaned and we were there for 4 whole days. They told us they clean the rooms every other day, however that never happened for us. We had to get towels everyday to take showers. Also the garbage and towels was on overload in our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the rooms were clean
Stayed 1 night in Apr 2024

4/10 Poor

Samantha

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was absolutely phenomenal but we would never stay here again. The room was awful: dishwasher leaking at check-in, sheets were missing, toiletries were missing, the HVAC unit was broken and our room key would only work on one exterior door - which was very inconvenient and made for very a long walk in the rain to get breakfast. There was also an overwhelming amount of marijuana and cigarette smoke/smell - this wouldn’t have been issue except we specifically booked an area that was no smoking.
Stayed 2 nights in Jan 2024

4/10 Poor

GLENN

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room 209 carpet ripped at connections to tile, couch noise, not stopped in bathroom sinks, ground floor floor broken and covered with carpet, noise compressor on refrigerator and heater and no hand on the refrigerator. Need more?
Stayed 2 nights in Dec 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace
Stayed 2 nights in Nov 2023

4/10 Poor

Paul, San Diego

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood is "rough" & seedy ... to say the least. Be careful, especially if venturing to the local shopping center for food, etc.. Little management or supervision. Food services marginal. Positive ... hotel van made itself available to provide transportation to businesses or restaurants in the immediate Germantown area.
Stayed 3 nights in Oct 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
I thought the kitchen was a great asset, with kroger next door, the place was clean with the exception of a bug that I saw crawling under the bathroom sink, the staff was great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was the friendliest we’ve EVER had. Especially Mrs Betty at breakfast.
Stayed 2 nights in Aug 2023