Title: Extended Stay America Suites Memphis Germantown - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Extended Stay America Suites Memphis Germantown Hotel in Memphis with free breakfast ![Exterior](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/c8e747f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/753a9722.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/7e1b219e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/10959245.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/26cd5597.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Extended Stay America Suites Memphis Germantown offers a welcoming retreat in Memphis. Guests enjoy to-go breakfast options and in-room WiFi. The lobby features coffee, tea, and a TV. Practical laundry facilities make longer stays hassle-free. 6.6 ## Popular amenities - Kitchen - Pet-friendly - Breakfast included - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=202655&PinnedHotelID=202655&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/26cd5597.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ![Studio, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/ad01eab2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Non Smoking ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - Sleeps 2 - 1 King Bed ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/9325b824.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - Sleeps 2 - 1 Queen Bed ![Studio, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/015b56b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds, Non Smoking ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - Sleeps 4 - 2 Double Beds ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/210000/202700/202655/9325b824.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed, Accessible, Non Smoking ### Highlights Air conditioning Kitchen Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/38000000/37140000/37139400/37139328/c09bff98.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Olive Branch, MS Olive Branch - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 381 reviews CA $160 CA $176 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Olive-Branch-Hotels-Hilton-Garden-Inn-Olive-Branch.h37139328.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=178284&destination=Memphis (and vicinity)&destType=MARKET&latLong=35.14621,-90.05241&searchId=e3809a1c-60c4-4ac2-8ba7-d4c9e5bf76c2&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68690000/68688800/68688725/99f3e245_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### avid hotel Memphis - Southaven by IHG Southaven - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 1,053 reviews CA $142 CA $156 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Memphis-Hotels-Avid-Hotels-Memphis-Southaven.h68688725.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178284&destination=Memphis (and vicinity)&destType=MARKET&latLong=35.14621,-90.05241&searchId=e3809a1c-60c4-4ac2-8ba7-d4c9e5bf76c2&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/54000000/53850000/53845800/53845774/a391627f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Memphis East Germantown, TN Germantown - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 431 reviews CA $171 CA $205 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Memphis-Hotels-Hilton-Garden-Inn-Memphis-EastGermantown.h53845774.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178284&destination=Memphis (and vicinity)&destType=MARKET&latLong=35.14621,-90.05241&searchId=e3809a1c-60c4-4ac2-8ba7-d4c9e5bf76c2&top_cur=CAD) Ad ![Room, 1 King Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/1000000/210000/203700/203607/c96503e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Olive Branch Olive Branch - 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Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 37 reviews CA $231 CA $277 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Memphis-Hotels-Towneplace-Suites-By-Marriott-Memphis-Germantown.h103095318.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178284&destination=Memphis (and vicinity)&destType=MARKET&latLong=35.14621,-90.05241&searchId=e3809a1c-60c4-4ac2-8ba7-d4c9e5bf76c2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMemphis-Hotels-Extended-Stay-America-Suites-Memphis-Germantown.h202655.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMemphis-Hotels-Extended-Stay-America-Suites-Memphis-Germantown.h202655.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.09954%2C-89.84644&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9W6_pzldOIFRAoKoKg_YG117Rww=) 6500 Poplar Ave, Memphis, TN, 38119 #### What's nearby - Baptist Memorial Hospital-Memphis - 6 min drive - 4.6 km - Memphis Botanic Garden - 9 min drive - 8.5 km - Shelby Farms Visitor Center - 10 min drive - 8.2 km - University of Memphis - 10 min drive - 9.9 km - TPC Southwind - 11 min drive - 9.6 km #### Getting around - Memphis Central Station - 21 min drive - Memphis International Airport (MEM) - 16 min drive #### Restaurants - ‪Chick-fil-A - ‬10 min walk - ‪McDonald's - ‬7 min walk - ‪Central BBQ Poplar - ‬12 min walk - ‪Starbucks - ‬16 min walk - ‪Babalu Tapas & Tacos - ‬3 min walk ## About this property ### Extended Stay America Suites Memphis Germantown Hotel near University of Memphis Extended Stay America Suites Memphis Germantown provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi. Other perks include: - A front-desk safe, a vending machine, and a TV in the lobby - Coffee/tea in the lobby, an elevator, and smoke-free premises Room features All 134 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch flat-screen TVs with premium channels - Kitchens, refrigerators, and microwaves ## Similar properties ![Deluxe Studio, Multiple Beds, Accessible, Non Smoking](https://images.trvl-media.com/lodging/1000000/530000/522200/522124/7cf0d04d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites Memphis Germantown West Memphis - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.4 Good 920 reviews CA $110 CA $134 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=522124&PinnedHotelID=522124&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/27800/27715/e795b1b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Galleria Inn & Suites Wolfchase - Breakfast included - Parking included - Free WiFi - Air conditioning 7.8 Good 1,008 reviews CA $108 CA $132 total includes taxes & fees Nov 9 - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 7.6 Good 1,009 reviews CA $104 CA $127 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=455223&PinnedHotelID=455223&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-size fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/1000000/20000/18700/18626/f3bee343.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Simply Suites Memphis East Poplar Pike ​ Memphis - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.0 Good 122 reviews CA $116 CA $141 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=18626&PinnedHotelID=18626&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free on-the-go breakfast available daily 6:00 AM to 9:30 AM - Coffee and tea in common areas ### Things to do - TV in common areas ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Safe at front desk - Vending machine ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Kitchen - Microwave - Refrigerator - Stovetop ### More - Air conditioning - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 5:30 AM - 11:00 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay) Service animals are welcome, and are exempt from fees 2 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay) - Service animals are exempt from fees - Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Extended Stay America Memphis Poplar Avenue Extended Stay America Poplar Extended Stay America Poplar Hotel Extended Stay America Poplar Hotel Memphis Avenue Extended Stay America Memphis Germantown Hotel Extended Stay America Germantown Hotel Extended Stay America Memphis Germantown Extended Stay America Germantown Homestead Studio Suites Memphis/Poplar Hotel Memphis Extended Stay America Memphis Extended Stay America Memphis Germantown Extended Stay America Suites Memphis Germantown Hotel Extended Stay America Suites Memphis Germantown Memphis Extended Stay America Suites Memphis Germantown Hotel Memphis ## Frequently asked questions ### Is Extended Stay America Suites Memphis Germantown pet-friendly? > Yes, Extended Stay America Suites Memphis Germantown allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Extended Stay America Suites Memphis Germantown? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Memphis Germantown on Nov 24, 2025 start from CA $123.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Memphis-Hotels-Extended-Stay-America-Suites-Memphis-Germantown.h202655.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Extended Stay America Suites Memphis Germantown? > This property doesn't offer parking. ### What time is check-in at Extended Stay America Suites Memphis Germantown? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Extended Stay America Suites Memphis Germantown? > Check-out is at 11 AM. ### Where is Extended Stay America Suites Memphis Germantown located? > Situated in Memphis, this hotel is within 3 mi (5 km) of Lichterman Nature Center, Opera Memphis, and Methodist Le Bonheur Germantown Hospital. Regional One Health East Campus and Baptist Memorial Hospital-Memphis are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Extended Stay America Suites Memphis Germantown Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.4 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 291 8 - Good 205 6 - Okay 169 4 - Poor 126 2 - Terrible 186 ### 10/10 Excellent #### Elvira Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the front desk ,Mrs.Tiara & Mrs.Erica are very sweet & understandable people ❤️ ##### Elvira Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elvira Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at Extended Stay Germantown is very friendly & Kind Hearted. Mrs.Erica & Mrs.Tiarra are very nice people ❤️ ##### Elvira Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elvira Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mrs.Erica is very sweet , patient & understanding. ##### Elvira Stayed 1 night in Oct 2025 ### 8/10 Good #### Zachary Jun 16, 2025 Liked: Cleanliness, property conditions & facilities friendly staff.. highly recommend ##### Zachary Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Tamika Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Would stay again very satisfied love the king size rooms always comfortable ##### Tamika Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Olivia Sep 5, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unsafe ##### Olivia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Martwain Nov 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Martwain Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Cynthia Jul 8, 2025 Liked: Staff & service Disliked: Cleanliness, amenities The outside looked fine, there was ample parking. Front reception was very friendly, hospitable and patient (Lena?). Hallway decor was outdated and room had a an icky vibe. Bed looked like a rollaway but had an ok mattress (if you like firm). Shower tub drained super slow, had to wait 20min to use again. Overall good price for just a quick overnight stay. Felt more like an old motel vibe. ##### Cynthia Stayed 1 night in Jul 2025 ### 4/10 Poor #### Mirac Sep 16, 2024 Liked: Room comfort Disliked: Cleanliness The Stay was okay. I had bugs in my room when I went to bed ##### Mirac Stayed 1 night in Sep 2024 ### 6/10 Okay #### Olga Jul 4, 2024 Disliked: Property conditions & facilities Wish it was a bit more clean and furniture needs updating ##### Olga Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jessica Apr 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Shoutout to Mr. Randy, Ms. Theresa, Ms. Alexis, and Ms. Cynthia! They are and always have been so sweet and accommodating! ##### Jessica Stayed 1 night in Apr 2024 ### 8/10 Good #### Chandler Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Compared to my previous visits at a dozen other hotels in the city, Extended Stay is the fist place where I watching feel safe enough to walk to and from work. Its very quiet and peaceful with little to no crowds. My only small gripe about is their breakfast in the moring. They only have a few granola bars and muffins, but the coffee is pretty decent ##### Chandler Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller Feb 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Life Saver My daughter needed a place to stay asap. Quick and easy. Thank you!! ##### Verified traveller Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Jasima Sep 19, 2024 Disliked: Amenities, property conditions & facilities i caught bed bugs ##### Jasima Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kenneth Sep 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Kenneth Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Martwain Oct 19, 2024 Liked: Property conditions & facilities N/A ##### Martwain Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Kavitha Nov 1, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Smells bad ##### Kavitha Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### Raven Oct 18, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad nasty hotel Filthy nasty hotel with bedbugs and roaches when I spoke politely about the situation the declined to give me my refund back when I checked out within 2 hours of being in the hotel and spotting the bedbugs in the bed . Teresa is rude and she will hang up in your face and not solve anything . I wouldn’t recommend this hotel to anyone especially with kids ##### Raven Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Terrie Mar 18, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not good. This hotel was terrible. Dirty, run down, and bad service. The front desk staff were nice enough, but made several mistakes with our billing such that we couldn’t use the WiFi and had to re-run our info several times. The room was unpleasantly dirty. Would never stay again. ##### Terrie Stayed 1 night in Mar 2024 ### 6/10 Okay #### Joyce Apr 23, 2023 Liked: Cleanliness We didn’t know that there would be no ice available. ##### Joyce Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Palanivel Rajkumar Dec 10, 2024 Disliked: Cleanliness, property conditions & facilities Late check in after 11pm is not possible, it was not mentioned anywhere. The front desk is closed at 11pm. The rooms are dusty, messy and bad. The hot water did not work, so changed to a different room, a person in the next room was yelling and fighting with his family the whole night. It was a nightmare. Never going back to this or any ESA hotels. Worst hotel services in my entire life. The carpets inside the room and hallway were so bad, nasty. Do not recommend for anyone. ##### Palanivel Rajkumar Stayed 2 nights in Dec 2024 ### 4/10 Poor #### John Nov 4, 2024 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Not the worst but not good My room had grease on the walls and all over the floor. I couldn’t walk barefoot in the room. My socks were black. The hood over the stove had grease on it for what looks like years. The bath tub was lumpy and the room smelled musty. I killed some little bugs crawling on the floor and a cockroach in the elevator, the second floor smelled like weed. Keys didn’t always work. Never seen a pot and pan or housekeeping the whole time I was there. Bed and pillows were comfortable and it was cheap though. ##### John Stayed 5 nights in Oct 2024 ### 2/10 Terrible #### Lydia Mar 25, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Arrived and they claimed they didn't have the reservation, took over an hour to get someone on the phone at expedia at 1am and they still wouldn't check us in after that. Ended up having to call around and drive across town and pay for a different place. Awful service. ##### Lydia Stayed 1 night in Mar 2023 ### 6/10 Okay #### Phillip Nov 17, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Well Below Expectations The door card reader was very finicky. There was no trash can in the room at all. The cabinets were built circa 1984. The sheets were poorly fastened to the mattress and were stained. The lamps had either no bulbs or were otherwise not working. ##### Phillip Stayed 1 night in Nov 2023 ### 6/10 Okay #### Andrea Jan 8, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Dingy and Disappointing I liked the area, the security, and the general layout and amenities of the hotel. However, it was very disappointing to check in and find a completely bare/empty kitchen. When I reserve a hotel that says they provide a full kitchen, I expect every element of a kitchen to be there. We checked in at around 7:30 pm, after an exhausting day, and just wanted to make the food we brought with us and have dinner. THERE WEREN’T EVEN KNIVES AND FORKS!!! Give me a break. I didn’t want to have to trek what seemed like a mile away back to the lobby to request that. The carpet was so dirty our socks were completely black after only a few hours, the bathroom had not been cleaned and there were small tufts of curly hair on the floor behind the door. Clearly, no one actually came into the bathroom so they could look behind the door during the “assessment” portion of your cleaning promise. The more I think about it, the more disappointed I am. We won’t stay again. This isn’t the kind of hotel you should find in upscale Germantown. ##### Andrea Stayed 2 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Super 8 by Wyndham Sudbury ON](https://www.expedia.ca/Sudbury-Hotels-Super-8-By-Wyndham-Sudbury-ON.h40602.Hotel-Information) > > [Sheraton Music City Nashville Airport](https://www.expedia.ca/Nashville-Hotels-Sheraton-Music-City-Nashville-Airport.h15908.Hotel-Information) > > [Hotel Preston Nashville Airport](https://www.expedia.ca/Nashville-Hotels-Hotel-Preston.h25845.Hotel-Information) > > [SureStay Plus by Best Western Windsor](https://www.expedia.ca/Windsor-Hotels-SureStay-Plus-By-Best-Western-Windsor.h2776931.Hotel-Information) > > [Hotels in Buffalo](https://www.expedia.ca/Buffalo-Niagara-Intl-Airport-Hotels.0-aBUF-0.Travel-Guide-Filter-Hotels) > > [YWCA Hotel](https://www.expedia.ca/Vancouver-Hotels-YWCA-Hotel.h8121501.Hotel-Information) > > [The Alexis Inn & Suites - Nashville Airport](https://www.expedia.ca/Nashville-Hotels-The-Alexis-Inn-Suites-Nashville-Airport.h27548.Hotel-Information) > > [Kimpton Da an Taipei by IHG](https://www.expedia.ca/Taipei-Hotels-Kimpton-Da-An-Taipei.h23394208.Hotel-Information) > > [Sonesta Nashville Airport](https://www.expedia.ca/Nashville-Hotels-Sonesta-Nashville-Airport.h15027.Hotel-Information) > > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Beach Hotel in Zimbabwe](https://www.expedia.ca/Destinations-In-Zimbabwe-Beach-Hotel.0-0-d200-tBeachHotel.Hotel-Filter-Destinations) > > [Cheap Hotels in Ajax](https://www.expedia.ca/Ajax-Hotels-Cheap-Hotels.0-0-d6047927-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Dundas West Station](https://www.expedia.ca/Dundas-West-Station-Hotels.d6212476.Travel-Guide-Hotels) > > [Casino Hotels in Kitchener](https://www.expedia.ca/Kitchener-Hotels-Casino-Hotel.0-0-d10579-tCasinoHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Calgary (YYC) to Narita (NRT)](https://www.expedia.ca/lp/flights/yyc/nrt/calgary-to-tokyo) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Cassidy (YCD) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/ycd/yyj/nanaimo-to-victoria) > > [Flights from Vancouver (YVR) to Tulum (TUY)](https://www.expedia.ca/lp/flights/yvr/tuy/vancouver-to-tulum) > > [Flights from Bangkok (BKK) to Sa Khu (HKT)](https://www.expedia.ca/lp/flights/bkk/hkt/bangkok-to-phuket) > > [Flights from St. John's (YYT) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyt/mnl/st-johns-to-manila) > > [Flights from Edmonton (YEG) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yeg/ylw/edmonton-to-kelowna) > > [flights from slave lake airport](https://www.expedia.ca/lp/airports/yzh/flights-from-slave-lake-airport) > > [flights from region of waterloo intl airport](https://www.expedia.ca/lp/airports/ykf/flights-from-region-of-waterloo-intl-airport) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) ### Cruise > [Royal Caribbean Cruises](https://www.expedia.ca/Royal-Caribbean-International.cRC.Cruise-Line-Info) ### Activities > [Things to do in El Pescadero](https://www.expedia.ca/Things-To-Do-In-El-Pescadero.d6324308.Travel-Guide-Activities) > > [Things to do in Dubai](https://www.expedia.ca/Things-To-Do-In-Dubai.d1079.Travel-Guide-Activities) ### Packages > [Richmond Night Market](https://www.expedia.ca/Richmond-Night-Market-Richmond-City-Centre.d6265555.Vacation-Attraction) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides)