Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Studio 6 Memphis, TN – East Memphis

2 out of 5
Studio 6 Memphis, TN – East Memphis
6520 Mount Moriah Road, Memphis, TN

Reviews

6.6
Rating 10 - Excellent. 156 out of 539 reviews" "
Rating 8 - Good. 123 out of 539 reviews" "
Rating 6 - Okay. 73 out of 539 reviews" "
Rating 4 - Poor. 54 out of 539 reviews" "
Rating 2 - Terrible. 133 out of 539 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Quanterrius

Stayed 2 nights in Mar 2024

8/10 Good

Antonio

Stayed 5 nights in Mar 2024

2/10 Terrible

Christina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know who they pay for the positive reviews. The property is so run down and dirty. The front doors are locked - you have to use a dirty phone to enter the doors to get to the reception area. I felt very unsafe. They’ve got drug dealings going on in the parking lot. Once I saw the room I tried to get my money back and leave but since I prepaid, you get nothing back. Expedia did not help either. They said that the property did not want to refund my money. Maybe if they showed real pictures of the property, I wouldn’t have even given the property a second look. I guess Expedia doesn’t care about the customers that use their site and stay at the properties on their site. DO NOT USE PRE-PAY. You can not get your money back even if you don’t spend 1 second in the room. Good luck to you if you stay here.
Stayed 1 night in Apr 2024

4/10 Poor

KAPUALEILANI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed very rundown
Stayed 1 night in Mar 2024

4/10 Poor

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners did not speak a reasonable english language. they kept raising the prices i will never again use this organization again. The room had multiple issues rugs dirty the not plates were damaged just not cool. no breakfast as u advertise just a mess!
Stayed 21 nights in Mar 2024

2/10 Terrible

Jun

Stayed 1 night in Mar 2024

10/10 Excellent

Kiantra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Most of the staff were great found the one night staff male not very friendly and did not even register that we had a registration allso we had our credit card scammed and had to cancel our card and have a new one sent the breakfast was good and the room was good
Stayed 3 nights in Mar 2024

6/10 Okay

Christa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and helpful. The property is older but our room was clean. For the price it is what you would expect, nothing fancy but it was a restful night sleep. We stayed for 4 nights.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continue to grow
Stayed 1 night in Mar 2024

2/10 Terrible

Miranda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean and had food on the floor... something wiped on walls.
Stayed 1 night in Mar 2024

6/10 Okay

Marcus

Had to move from a nice room to a aight room
Stayed 2 nights in Mar 2024

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, property conditions & facilities
They need to learn to speak better English. I know they understand more than what act. We had moved out quickly and fill 2 storage with
Stayed 1 night in Mar 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Except the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Calandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will be back
Stayed 2 nights in Feb 2024

10/10 Excellent

Jalissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 2 nights in Mar 2024

10/10 Excellent

Contessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Taveida

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff at this property was very rude. One guy there is nice and respectful the other one is rude and very disrespectful. And there’s roaches in the room! Please don’t leave your food out it’s disgusting!would never stay here again
Stayed 1 night in Feb 2024

8/10 Good

Antonio

Liked: Staff & service, amenities, property conditions & facilities
Quiet and respectful and relaxing.
Stayed 7 nights in Feb 2024

6/10 Okay

Noe

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelled like cigarettes! Had to buy our own cleaning supplies to make the room habitable.
Stayed 3 nights in Feb 2024

6/10 Okay

Wava

Liked: Amenities
Nice
Stayed 3 nights in Feb 2024

8/10 Good

Randy

Travelled with partner
Staff was great!!! Also they were very attentive
Stayed 1 night in Feb 2024

2/10 Terrible

Shree

Stayed 2 nights in Feb 2024

2/10 Terrible

Mahogany

Disliked: Staff & service
Staff was horrible and rude
Stayed 1 night in Feb 2024

10/10 Excellent

Sherica

Stayed 5 nights in Feb 2024

10/10 Excellent

Jason

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

8/10 Good

Mack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
n
Stayed 7 nights in Jan 2024

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The price was okay but it needs to be deep cleaned , has a smell to it when u walking in the hall
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Stayed 1 night in Jan 2024

8/10 Good

Rashida

Liked: Staff & service, property conditions & facilities
Great stay.
Stayed 14 nights in Dec 2023

8/10 Good

Engel

Stayed 2 nights in Jan 2024

8/10 Good

Lula

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jeremy

Disliked: Amenities
Once I checked into my room I first noticed that it wasn’t any pillows on the bed then I noticed that the refrigerator wasn’t cleaned out it was trash still in the can under the sink the bed sheet had yellow stains and to make everything even worse it was a pillow and 2 blankets that was on the rack it looked as if it belonged to someone prior to my stay the pillow had blood stains and other stains on them I have videos and pictures I asked for a refund and was told I couldn’t get it the only thing they could do was move me in another room I was very disappointed in the second room as well!!! VERY BAD EXPERIENCE
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Jeremy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Catherine

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jashunda

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
No visitors
Called the day before I checked in.. I was told we could check in early, but we couldn't.. even though there were rooms. They wouldn't take my military id. So I had to redo the reservation. Room was clean except for the drawer in the nightstand. We couldn't have visitors or 2 keys. So we had to call into work, or sit outside for hours till the other person got off. Never again.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jason

Stayed 2 nights in Dec 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Author Debra

Travelled with family
Disliked: Staff & service, amenities
the hotel is advertised as having complementary breakfast. IT DOES NOT HAVE COMPLIMENTARY BREAKFAST. THIS IS FALSE ADVeRTISING
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Author Debra,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Cedric

Travelled with family and small children
Couldn’t access my hotel room because of a crime scene so I had to sleep in my car the power went out at the hotel for multiple hours no generators
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 20, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Tabitha

Stayed 1 night in Dec 2023

6/10 Okay

Author Debra

Stayed 7 nights in Nov 2023

2/10 Terrible

Christine

Stayed 2 nights in Nov 2023

2/10 Terrible

Kiera

Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More convenient place to stay
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Kiera

Stayed 1 night in Nov 2023

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non-functional vehicle on the lot with at least one flat tire. I only stayed one night, but the next day, someone dressed as "Security" was working under the hood of a vehicle with a woman inside. The man who appeared to be the manager and patriarch requested a $100 cash deposit on a $53 ( taxes & fees) pre-paid room. The deposit wasn't mentioned at all before this, but the advertised breakfast was a lie. He directed me to Starbucks when I inquired in the morning. The elevator didn't inspire confidence, and there was no inspection certificate. I encountered a couple of questionable characters in the halls (someone with lit cigarette, presumably on his way outside, and a guy remained on his phone near the window by the stairs at the end of the hallway and almost directly outside of our room), but I didn't feel threatened. The room itself wasn't bad for the price, but the ironing board wouldn't let down and the iron (presumably a replacement) didn't seem to fit in the wall hanger. The bed was clean and very comfortable, but they don't dust at all and there were three items left in the room (a food container, a plate with the sticker label/UPC intact, and a hamper lid too big for the trash bin it was sitting upon) besides eating utensils. The floor seemed clean, but there were several months' worth of dust on the desk/table and the chest/TV stand.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Kiera

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
:)
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6