We stayed here for a romantic weekend. It is absolutely everything people say it is, with friendly and welcoming staff and very comfortable rooms. We stayed in January and it was well-equipped for winter with a quiet, efficient heater, warm bedding and lots of fluffy rugs.
The architecture is beautiful and we loved our room, Amaryllis (a junior suite on the second floor, accessible by private staircase from the courtyard). The room was great, the Jacuzzi tub and hot water worked well, the bed was heavenly!
The courtyard of the hotel features a small fish pond with a trickling fountain, which was very peaceful to hear. The location is excellent in the historical quarter. The streets are a maze so make sure you have a map, but it is a quiet location with lots of beautiful streets to wander and plenty of good restaurants nearby.
Breakfast was lovely, a nice selection of fruit, cereals, and yogurt, along with some hot appetizers, eggs, and meats. I appreciated that they asked about any dietary concerns when we checked in. I was impressed and really appreciated the care and attention of the staff. They do a superb job and provide a luxury experience for a very reasonable price.
The only downside was that we could hear our neighbors in one of the rooms quite well. They discussed something loudly all through nap time and then started in again in the morning, which did not make for peaceful relaxation.