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Mercure Melbourne Southbank

Photo gallery for Mercure Melbourne Southbank

In-room safe, desk, blackout drapes, soundproofing
Exterior
Deluxe Accessible Twin Room | In-room safe, desk, blackout drapes, soundproofing
Daily buffet breakfast for a fee
View from property

Overview of Mercure Melbourne Southbank

Mercure Melbourne Southbank

4.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • Room service
Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006

Explore the area

  • Popular LocationCrown Casino12 min walk
  • Popular LocationMelbourne Central14 min walk
  • Popular LocationSt Kilda Road3 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Room options

About this area

Melbourne

Mercure Melbourne Southbank is located in Southbank, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at St Kilda Beach and popular attractions include Royal Botanic Gardens and Luna Park. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's central location.

What's nearby

  • Eureka Tower - 1 min walk
  • Australian Centre for the Moving Image - 9 min walk
  • Crown Casino - 12 min walk
  • Melbourne Central - 14 min walk
  • St Kilda Road - 3 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • Hopscotch - 2 min walk
  • BearBrass - 1 min walk
  • Aria Bar & Lounge - 1 min walk
  • Damon Bradley - 2 min walk
  • PJ O'Brien's Irish Pub - 1 min walk

About this property

Mercure Melbourne Southbank

4-star hotel near Crown Casino
Mercure Melbourne Southbank is located close to Melbourne Central and Melbourne Cricket Ground, and provides laundry facilities and conference space. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • Luggage storage, an elevator, and smoke-free premises
  • 3 meeting rooms
  • Guest reviews give top marks for the location
Room features
All 275 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch HDTVs with satellite channels
  • Separate sitting areas, kitchenettes, and mini fridges

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 262 feet (AUD 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends; AUD 22–30 per person

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 22–30 per person
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Is Mercure Melbourne Southbank pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Melbourne Southbank?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on Jun 20, 2023 start from CA $129.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Melbourne Southbank?

Limited spots are available.

What time is check-in at Mercure Melbourne Southbank?

Check-in is from 2:00 PM - anytime.

What time is check-out at Mercure Melbourne Southbank?

Check-out is at 11 AM.

Where is Mercure Melbourne Southbank located?

Located in Southbank, this hotel is within a 15-minute walk of Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 mi (3 km). Flinders Street Station is 8 minutes by foot and Melbourne Central Station is 17 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1003 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 419 out of 1003 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 108 out of 1003 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 39 out of 1003 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 1003 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Thank you, Mercure!
Stayed 1 night in May 2023

4/10 Poor

Chantelle

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Neat & clean room. However, hot water was not working during our stay. Informed reception staff, she said they were aware, sorry and then turned back to her computer & ignored us. Extremely poor customer service. Hot water still wasn't working by our checkout time.
Stayed 1 night in Apr 2023

8/10 Good

Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent
Stayed 3 nights in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2023

6/10 Okay

Susan

Stayed 2 nights in Apr 2023

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Very friendly staff. Very convenient location.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gerhard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at the hotel was very good and staff very friendly.
Stayed 4 nights in Mar 2023

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king bed had different heights where two mattresses met.
Stayed 2 nights in Mar 2023

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service
The location is excellent and so close to dining and entertainment.
Stayed 2 nights in Mar 2023

8/10 Good

Chris

Stayed 1 night in Mar 2023