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Overview of Grand Hotel Melbourne

Photo gallery

Guest reviews

4.4 / 5Excellent
1,911 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

RestaurantFlinders Lane10 min walk
AirportMelbourne, VIC (MEL-Tullamarine)19 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Executive One Bedroom Apartment

    Executive One Bedroom Apartment

    Room amenities

    • 614 sq ft
    • Sleeps 2
    More details
  • Executive Studio Apartment

    Executive Studio Apartment

    Room amenities

    • 463 sq ft
    • Sleeps 2
    More details
  • Executive Two Bedroom Apartment

    Executive Two Bedroom Apartment

    Room amenities

    • 1227 sq ft
    • Sleeps 5
    More details
  • Standard Studio Apartment

    Standard Studio Apartment

    Room amenities

    • 463 sq ft
    • Sleeps 2
    More details
  • Standard One Bedroom Apartment

    Standard One Bedroom Apartment

    Room amenities

    • 614 sq ft
    • Sleeps 2
    More details
  • Standard Two Bedroom Apartment

    Standard Two Bedroom Apartment

    Room amenities

    • 1227 sq ft
    • Sleeps 4
    More details

About this area

Docklands

Located in Docklands, Grand Hotel Melbourne is in the city centre and near a metro station. Melbourne Central and Bourke Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Star Observation Wheel. Check out an event or a game at Marvel Stadium, and consider making time for Melbourne Zoo, a top attraction not to be missed.

Popular Location

What's nearby

  • SEA LIFE Melbourne - 4 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino and Entertainment Complex - 6 min walk
  • Marvel Stadium - 15 min walk
  • Eureka Tower - 15 min walk

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 17 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 19 min drive

Restaurants

  • RAB Bar & Restaurant — 1 min walk
  • Flinders Lane - 10 min walk

About this property

Grand Hotel Melbourne

Luxury Docklands hotel in Melbourne Central Business District, walk to SEA LIFE Melbourne
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 74 rooms feature kitchens with fridges, ovens, hobs and microwaves. Complimentary wireless Internet access and pillowtop beds are standard, as are LCD TVs with cable channels.
Grand Hotel Melbourne offers 74 forms of accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.
This Docklands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: AUD 35 per night
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 12-30 per person
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Sauna
Hot tub

Family friendly

Dry-cleaning service
DVD player
Free cots/infant beds
Indoor pool
Kitchen
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
French
Spanish

Business services

1 meeting room
Conference space (581 square feet)

Outdoors

BBQ grill(s)
Garden
Pool sunloungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Heating
Pillow-top mattress
Portable fan
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

42-inch LCD TV
TV channels
DVD player
Premium channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Electric kettle
Kitchen
Microwave
Minibar
Oven
Fridge
Hob

More

Desk
In-room massage
Iron/ironing board
Phone
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in between 2 PM - 11:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM. <br />To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 25 December until 26 December:
  • Dining venue

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cots (infant beds)!

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 36.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 18.00 (roundtrip), (from 4 to 16 years old)
  • Valet parking fee: AUD 35 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.6 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Property is also known as

  • Grand Hotel Melbourne MGallery Sofitel
  • Grand Hotel MGallery Sofitel
  • Grand Melbourne MGallery Sofitel
  • Grand MGallery Sofitel
  • Quest Grand Hotel
  • Quest Grand Melbourne
  • Quest Grand
  • Grand Hotel Melbourne MGallery Collection
  • Grand Hotel Melbourne MGallery by Sofitel
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
995
4 - Good
686
3 - Okay
170
2 - Mediocre
47
1 - Poor
13
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is absolutely great, in the free tram zone, close to 2 tram stations and Skybus/train station. The staff are super helpful and friendly. We even are allowed to get the room early and late check-out. The hotel is a bit old because it is historical. The room is big, having a living room and kitchen. I regard that the room is a little bit dusty but overall it is nice.

Stayed 2 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gracious old building. Large suite and awesome location.

Stayed 3 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just met expectations, didn’t want the best, comfy bed, good shower, fantastic location

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Great building. Great location. Great staff. Needs renovation.

Stayed 4 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020