Front of property - evening/night

Reviews of Quest Glen Waverley

4.5 out of 5
Quest Glen Waverley
353 - 361 Springvale Road, Glen Waverley, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 218 reviews" "
Rating 8 - Good. 81 out of 218 reviews" "
Rating 6 - Okay. 7 out of 218 reviews" "
Rating 4 - Poor. 2 out of 218 reviews" "
Rating 2 - Terrible. 2 out of 218 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quest Glen Waverley on Mar 29, 2024
Dear Susan,Thank-you for sharing feedback about your experience with us.We are pleased to see you had an effortless stay and look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Kai Yui

Liked: Cleanliness, property conditions & facilities
Good room and service.
Stayed 1 night in Feb 2024
Response from Quest Glen Waverley on Feb 26, 2024
Dear Kai Yui,Thank-you for taking the time to provide feedback about your experience.We are thrilled to see you enjoyed your stay, finding the room suitable and service with staff to be positive.We look forward to welcoming you back.Kind Regards,Quest Glen Waverley

10/10 Excellent

Louise, Traralgon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a family of 5! We loved that this apartment gave us space and had all the amenities to be able to cook
Stayed 2 nights in Jan 2024
Response from Quest Glen Waverley on Jan 29, 2024
Dear Louise,Thank-you for taking the time to provide feedback about your experience at Quest Glen Waverley. We are thrilled to hear you had a pleasant stay, finding the apartment to be spacious and with all required amenities for you and your family. We look forward to welcoming you back in the future. Kind Regards, Quest Glen Waverley

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness
All excellent, very convenient for all activities
Stayed 5 nights in Jan 2024
Response from Quest Glen Waverley on Jan 10, 2024
Dear Peter,Thank-you for taking the time to provide feedback about your stay at Quest Glen Waverley.We are thrilled to hear you enjoy your stay, finding the property to be excellent and convenient for your accommodation requirements.We look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

8/10 Good

Ash

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location for my needs
Stayed 1 night in Jan 2024
Response from Quest Glen Waverley on Jan 10, 2024
Dear Ash,Thank-you for taking the time to provide feedback about your stay at Quest Glen Waverley.We are pleased to hear you had a pleasant experience and found the location convenient for your accommodation requirements. We look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Sarius

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Quest Glen Waverley on Jan 10, 2024
Dear Sarius,Thank-you for taking the time to provide feedback about your stay with Quest Glen Waverley.We are pleased to see you had a pleasant experience and look forward to welcoming you back.Kind Regards,Quest Glen Waverley

10/10 Excellent

Knar

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Quest Glen Waverley on Feb 20, 2024
Dear Knar,Thank-you for your 5/5 review!We are pleased to see you enjoyed your stay and look forward to welcoming you back soon.Kind Regards,Quest Glen Waverley

10/10 Excellent

Danica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Glen Waverley on Dec 17, 2023
Dear Danica,Thank-you for your five-star review. We are so pleased to see that you enjoyed your stay with us.We look forward to seeing you again soon.Kind Regards,Quest Glen Waverley

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely be back
Stayed 1 night in Oct 2023
Response from Quest Glen Waverley on Nov 1, 2023
Dear Pat,Thank-you for taking the time to share feedback about your stay at Quest Glen Waverley.We are so pleased to see you had a positive experience and will be back in future.We look forward to welcoming you again!Kind Regards,Quest Glen Waverley

10/10 Excellent

XIANGMING

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
friendly
Stayed 1 night in Oct 2023
Response from Quest Glen Waverley on Oct 24, 2023
Dear Xiang Ming,Thank-you for taking the time to share feedback about your experience at Quest Glen Waverley.We are so pleased to see you enjoyed your stay and all our friendly staff ensured an effortless experience.We look forward to welcoming you back soon.Kind Regards,Quest Glen Waverley

2/10 Terrible

Marc

Stayed 3 nights in Sep 2023
Response from Quest Glen Waverley on Oct 24, 2023
Dear Marc,Thank-you for taking the time to provide feedback about your experience.We are disappointed to see you did not have a satisfactory stay and would appreciate further details regarding how we could improve the experience.We hope to hear from you and to have the opportunity to welcome you back in future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Mandy, nullawarre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice and clean apartment.
Stayed 1 night in Jun 2023
Response from Quest Glen Waverley on Jun 23, 2023
Dear Mandy,Thank-you for taking the time to share feedback about your experience at Quest Glen Waverley.We are thrilled to hear you enjoyed your stay finding the apartment to be nice and clean.We will be sure to pass your wonderful feedback onto the team.We look forward to welcoming you back in future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was really in nice location which is a few minutes walk to the shops. Place was clean and the staff were nice. Really looking forward to coming back here.
Stayed 5 nights in Jun 2023
Response from Quest Glen Waverley on Jun 14, 2023
Dear Edgar,Thank-you for taking the time to share feedback about your experience at Quest Glen Waverley.We are so thrilled to hear you enjoyed your stay finding the location suitable and property clean.We will be sure to pass your wonderful feedback onto the team, and look forward to welcoming you back in future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So easy to get to and very clean. TV was too small but 100 per cent comfortable and had large parking bays. Loved it.
Stayed 2 nights in May 2023
Response from Quest Glen Waverley on May 7, 2023
Dear Lucy,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your experience.We are pleased to hear you found the property to be clean, comfortable and accessible.Thank-you for your feedback regarding the apartment television - we will certainly review this.We look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Rodney

Stayed 1 night in Apr 2023
Response from Quest Glen Waverley on Apr 27, 2023
Dear Rodney,Thank-you for your 10/10 review and taking the time to provide feedback about your experience.We are so pleased to see you enjoyed your stay and look forward to welcoming you back soon.Kind Regards,Quest Glen Waverley

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Great weekend getaway.
Outstanding - Friendly and understanding customer service, well equipt, highly recommend.
Stayed 2 nights in Apr 2023
Response from Quest Glen Waverley on Apr 27, 2023
Dear Andrew,Thank-you for taking the time to provide feedback about your experience.We are so thrilled to hear you had a great weekend getaway, finding the property well equipt and with outstanding service from the team.We look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There is a safe, large enough to keep laptop. Internet is good, can WFM.
Stayed 3 nights in Apr 2023
Response from Quest Glen Waverley on Apr 12, 2023
Dear Shelley,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your time here.We are so thrilled to hear you enjoyed your stay, finding the apartment facilities suitable for work.Thank-you again for sharing your experience, and we look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Kerrie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable great communication
Stayed 1 night in Mar 2023
Response from Quest Glen Waverley on Apr 12, 2023
Dear Kerrie,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your time here.We are so thrilled to see you had a positive experience with our staff and found the apartment to be very comfortable.Thank-you again for sharing your experience, and we look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Quest Glen Waverley on Apr 12, 2023
Dear Luke,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your time here.We are so thrilled to see you had a positive experience with our staff and found the apartment facilities suitable for your accommodation requirements.Thank-you again for sharing your experience, and we look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

8/10 Good

Simon, Morayfield

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quest is always the same for me, clean, tidy, good staff and reasonably priced. Only thing was the lift was very noisy, lots and bangs and clattering, made me a bit nervous. Very happy, will stay again.
Stayed 3 nights in Mar 2023
Response from Quest Glen Waverley on Mar 14, 2023
Dear Simon,Thank-you for taking the time to provide feedback about your time at Quest Glen Waverley.We are so pleased to hear you always enjoy your experience with us and find the property to be clean and tidy. We will be sure to pass your great comments onto the team.We look forward to welcoming you back soon.Kind Regards,Quest Glen Waverley

10/10 Excellent

ANDY, PERTH

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, staff knowledgeable and helpful. Nice place, if you don’t want to stay in Melbourne CBD.
Response from Quest Glen Waverley on Mar 13, 2023
Dear Andy,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your experience.We are so pleased to hear you found the apartments clean and suitable for your requirements, and had a positive experience with our staff. We will be sure to pass your wonderful feedback onto the team.We look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

STEVE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay staff we’re excellent awesome location very central too most things plenty too do in the area. Will be back
Stayed 3 nights in Jan 2023
Response from Quest Glen Waverley on Feb 3, 2023
Dear Steve,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your time here.We are so thrilled to see you had a positive experience with our staff and found the apartment facilities and services suitable for your accommodation requirements.We agree that we are in an awesome and central location close to the shopping and dining district of Glen Waverley!Thank-you again for sharing your experience and we look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room was great, location is great, had a wonderful stay
Stayed 4 nights in Jan 2023
Response from Quest Glen Waverley on Feb 3, 2023
Dear Jade,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your time here.We are so thrilled to see you had a positive experience and found the apartment facilities and services suitable for your accommodation requirements.Please do not hesitate to provide further feedback about your stay or how we could further improve the experience, as we are always striving to provide the absolute best service for our valued guests.Thank-you again for sharing your experience and we look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
What a hotel stay should be
Very pleasant staff, super fast check out.
Stayed 1 night in Jan 2023
Response from Quest Glen Waverley on Jan 26, 2023
Dear Daniel,Thank-you for choosing Quest Glen Waverley and taking the time to share your comments regarding your stay.We are so pleased to hear you had a positive experience with our team and found the facilities suitable for your requirements.Thank-you again for sharing your feedback and we hope your next visit will be as pleasant as the previous one.Kind Regards,Quest Glen Waverley

10/10 Excellent

Juliette

Liked: Cleanliness, property conditions & facilities
Every comfortable apartment
Response from Quest Glen Waverley on Jan 26, 2023
Dear Juliette,Thank-you for taking the time to share feedback about your experience at Quest Glen Waverley.It is an absolute pleasure to receive such positive feedback, as we are always striving to provide the best service and value for our guests.Thank-you again for sharing your experience and we look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Albert

Stayed 1 night in Aug 2022
Response from Quest Glen Waverley on Sep 26, 2022
Dear Albert,Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your experience.We are thrilled to see you enjoyed your stay and look forward to welcoming you back in the future.Kind Regards,Quest Glen Waverley

10/10 Excellent

Chia

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022
Response from Quest Glen Waverley on Jul 27, 2022
Dear Chia, Thank-you for your 10/10 review. We are so pleased you enjoyed your stay and look forward to welcoming you back to Quest Glen Waverley. Kind Regards, Quest Glen Waverley

8/10 Good

Lyn

Liked: Cleanliness, room comfort
Our six night stay was comfortable and accommodation was adequate. It was within walking distance to the train station and eateries.
Stayed 6 nights in Jun 2022
Response from Quest Glen Waverley on Jul 27, 2022
Dear Lyn, Thank-you for choosing Quest Glen Waverley and taking the time to provide feedback about your experience. We are so glad to hear you had a comfortable stay and that we were conveniently located for you. We look forward to accommodating you again in the future. Kind Regards, Quest Glen Waverley

10/10 Excellent

Michael

Stayed 1 night in Apr 2022
Response from Quest Glen Waverley on May 3, 2022
Dear Michael, Thank-you for your 10/10 review! Kind Regards, Quest Glen Waverley

10/10 Excellent

samantha

Stayed 1 night in Feb 2022

8/10 Good

Troy

Travelled with family
Liked: Amenities, property conditions & facilities
The 2 bedroom apartment was nice and spacious. The only downside was no USB points at all.
Stayed 1 night in Feb 2022

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Great service, got an upgrade as I requested a bath, professional check in, friendly, quite, super clean and felt really comfortable and safe. Will definitely be back. Thanks team!
Stayed 1 night in Dec 2021
Response from Quest Glen Waverley on Feb 15, 2022
Dear Renee, Wow, thank-you for your 5 out of 5 review. We are very pleased to hear that you felt comfortable and safe during your stay. We will be sure to pass your feedback onto our amazing front office and housekeeping teams. We look forward to welcoming you back! Kind Regards, Quest Glen Waverley

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, room comfort
Great customer service
Fantastic service. Very friendly and accommodating staff. As always Quest did not let us down
Stayed 1 night in Dec 2021
Response from Quest Glen Waverley on Feb 15, 2022
Dear Casey, Thank-you so much for your 10/10 review. We are so pleased to hear that all staff were friendly and accommodating. We look forward to welcoming you back soon! Kind Regards, Quest Glen Waverley

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was lovely we stayed in a one bedroom with a kitchen it was perfect. Very close to waverly private hospital
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Top utilities, modern and fresh common areas. Apartment itself in horrible condition. The smell in there was revolting and all my clothes and my personal belongings ended up with terrible smell including myself. Appauling in that regard.
Stayed 5 nights in May 2021

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well presented and appointed in a good location. Very personable manager and good attention to detail regarding Covid.
Stayed 2 nights in Apr 2021

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Great location for business
Great location, amazing choice of restaurants within 20 mins walk. Easy access to the M1. Large and spacious room
Stayed 4 nights in Nov 2020
Response from Paul Goldsmith on Jan 9, 2021
Thank you for your fantastic Review! We look forward to welcoming you back when you are next in the area.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room did have a cigarette odor, possibly due to smoking on balcony with the door open :-(
Stayed 1 night in Feb 2020

10/10 Excellent

Emily

Stayed 1 night in Dec 2019

8/10 Good

Chin Yun Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation in Quest Glenwaverley Melboune
Amazing. Good location for food, shopping. Public transport to city is very convenient.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was spacious and in very good condition Staff were extremely friendly
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for business. Quiet, clean and comfortable
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome being offered an excellent choice of restaurants to deliver to your apartment.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Average room in convenient location
The Quest was very close to my training location and a short walk away from shops and restaurants. The room was small but comfortable enough. I was a bit disappointed by the cleanliness of the room; the tv remote and bedside table had not been wiped over and there was hair on the bathroom floor. I'm not sure if I'd choose to stay here again.
Stayed 5 nights in Oct 2019

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019