Quay West Suites Melbourne

Photo gallery for Quay West Suites Melbourne

Primary image
Indoor pool
Indoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Quay West Suites Melbourne

UNESCO Sustainable Travel Pledge

Quay West Suites Melbourne

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Outdoor space
Map
26 Southgate Avenue, Southbank, VIC, 3006

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex14 min walk
  • Popular LocationSt Kilda Road16 min walk
  • Popular LocationMelbourne Central16 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen)

  • 1722 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 Queen Bed, Kitchenette (Floors 4-15)

  • 388 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Studio, Kitchenette (Floors 4-15)

  • 388 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Superior Apartment, 2 Bedrooms, Balcony (Floors 4-19, Kitchen)

  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Kitchen)

  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

About this area

Melbourne

Quay West Suites Melbourne is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights and SEA LIFE Melbourne is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Melbourne Arts Centre - 3 min walk
  • Eureka Tower - 3 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • St Kilda Road - 16 min walk
  • Melbourne Central - 16 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • Aria Bar & Lounge - 2 min walk
  • Melba Restaurant - 2 min walk
  • Damon Bradley - 2 min walk
  • Ponyfish Island - 4 min walk
  • Belgian Beer Cafe - 4 min walk

About this property

Quay West Suites Melbourne

Luxury Melbourne aparthotel in Melbourne Central Business District, walk to Federation Square
Along with an indoor pool, this aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a sitting area and a microwave.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), Croatian, English, French, German, Greek, Hindi, Indonesian, Italian, Korean, Maltese, Norwegian, Polish, Portuguese, Serbian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Spa tub
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Free crib/infant bed

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 35 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Slippers
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference center

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Golf nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 109 rooms
  • 26 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 per person (approximately)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 1231 out of 1676 reviews
5 - Excellent 73%
Rating 4 - Good. 365 out of 1676 reviews
4 - Good 22%
Rating 3 - Okay. 54 out of 1676 reviews
3 - Okay 3%
Rating 2 - Poor. 19 out of 1676 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 1676 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location to walk to all arts and shopping. All reception team and housekeeping very helpful, courteous and friendly. Happy to help with any request. Lounge area beautifully presented and fire very much appreciated as so cold and rain. Apartment view perfect to view river and city but small maintenance issues such as bedroom curtains need to be fixed and ceiling above shower rose badly cracked. Bed very comfortable.
Stayed 3 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities
No in room dining and restaurant only open during certain hours. Buffet was limited. I booked this property because I would like the connivence of In room dining.
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, room comfort
Great location
Great location with excellent service and cleanliness
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Great comfortable bed
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness
Great location, nice upgrade, excellent staff & service. All good
Stayed 4 nights in Mar 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Business traveller