Title: Plum Carlton Serviced Apartments - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Plum Carlton Serviced Apartments Hotel with a coffee shop, 8-minute walk to Melbourne Central ![Exterior](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/e43d97f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Apartment | Private kitchen](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/80f4053b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Apartment | Living area](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/910fb5c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/b7f4ff7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Apartment | Private kitchen](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/a89d29b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Melbourne, Plum Carlton Serviced Apartments offers a warm and inviting atmosphere. Unwind on the terrace, grab a coffee at the cafe, or take advantage of laundry facilities and luggage storage. With in-room WiFi and tour/ticket assistance from concierge services you'll feel right at home. 7.4 Good ## Popular amenities - Parking available - 24/7 front desk - Housekeeping - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2062319&PinnedHotelID=2062319&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/21edc921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Mini-fridge Dishwasher Flat-screen TV Individually furnished Individually decorated Air conditioning Heating Blackout drapes/curtains Crib/infant bed - 258 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Studio Apartment](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/71d597af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Mini-fridge Dishwasher Flat-screen TV Individually furnished Individually decorated Air conditioning Heating Blackout drapes/curtains Crib/infant bed - 258 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Hotel Suite](https://images.trvl-media.com/lodging/3000000/2070000/2062400/2062319/4cd08110.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Hotel Suite 7.0 Good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Blackout drapes/curtains Separate bedroom Hair dryer Individually furnished Individually decorated Air conditioning Heating Blackout drapes/curtains Crib/infant bed - 205 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57250000/57242200/57242156/fc526b7e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quincy Hotel Melbourne Melbourne Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 736 reviews CA $123 CA $135 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Melbourne-Hotels-Quincy-Hotel-Melbourne.h57242156.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=d3781937-6388-42e2-8f5b-9c18c38d0d71&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/450000/447900/447801/d7a81727.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stamford Plaza Melbourne Melbourne Central Business District - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Plum-Carlton-Serviced-Apartments.h2062319.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Plum-Carlton-Serviced-Apartments.h2062319.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.80419%2C144.96335&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BMpMMT-O75_WaWxDVtDs07RSdP8=) 528 Swanston Street, Carlton, VIC, 3000 #### What's nearby - Queen Victoria Market - 7 min walk - 0.6 km - University of Melbourne - 7 min walk - 0.6 km - Melbourne Central - 9 min walk - 0.8 km - Collins Street - 15 min walk - 1.3 km - Marvel Stadium - 2 min drive - 1.9 km #### Getting around - Essendon Station - 9 min drive - Melbourne Central Station - 10 min walk - Melbourne Airport (MEL) - 23 min drive #### Restaurants - ‪Universal Restaurant - ‬4 min walk - ‪Hareruya Pantry - ‬3 min walk - ‪Ini Studio - ‬3 min walk - ‪Regale - ‬2 min walk - ‪Humble Rays - ‬2 min walk ## About this property ### Plum Carlton Serviced Apartments Hotel near University of Melbourne A short walk from Queen Victoria Market and Melbourne Central, Plum Carlton Serviced Apartments provides a terrace, a coffee shop/cafe, and laundry facilities. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Self parking (surcharge), a 24-hour front desk, and books - Concierge services, smoke-free premises, and an elevator - Luggage storage and tour/ticket assistance Room features All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with DVD players - Electric kettles, heating, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/74000000/73710000/73709800/73709751/6d453a0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### lyf Collingwood Melbourne Collingwood - Free WiFi - Air conditioning - Breakfast available - Parking available 9.2 Wonderful 388 reviews CA $129 CA $142 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=73709751&PinnedHotelID=73709751&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (2 Bedrooms) | Front of property](https://images.trvl-media.com/lodging/121000000/120400000/120393400/120393328/w1176h800x0y0-d8201d96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A Cozy & Modern 2BR Apartment, Fantastic Views Melbourne Central Business District - Pool - Kitchen - Dryer - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=120393328&PinnedHotelID=120393328&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (0 Bedroom) | Interior](https://images.trvl-media.com/lodging/120000000/119240000/119231700/119231663/e7e1615e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City-view Studio Near Southern Cross Melbourne Central Business District - 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Air conditioning - Parking available 8.4 Very good 1,001 reviews CA $157 CA $173 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=4790050&PinnedHotelID=4790050&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Onsite parking available only on request - Self parking on site (AUD 25 per night) - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - A coffee shop/cafe ### Things to do - Books ### Family friendly - DVD player - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laundry detergent - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 6:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 1.5 percent for credit card payments Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AUD 30.0 per day Cribs (infant beds) are available for AUD 10 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 300.00 per stay We have included all charges provided to us by the property. ### Optional extras - Self parking fee: AUD 25 per night - Early check-in is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 10 per day - Rollaway bed fee: AUD 30.0 per day - Credit card charges are subject to a surcharge of 1.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash This property is professionally cleaned ### We should mention Alcohol is not served at this property Parking height restrictions apply ### Property is also known as Plum Apartments Carlton Plum Carlton Plum Carlton Apartments Plum Carlton Serviced Apartments Plum Serviced Apartments Carlton Plum Serviced Carlton Serviced Apartments Carlton Plum Carlton Serviced Apartments Melbourne Hotel Melbourne Plum Carlton Serviced Apartments Apartment Plum Serviced Apartments Apartment Plum Serviced Apartments Plum Carlton Serviced Apartments Hotel Plum Carlton Serviced Apartments Carlton Plum Carlton Serviced Apartments Hotel Carlton ## Frequently asked questions ### Is Plum Carlton Serviced Apartments pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Plum Carlton Serviced Apartments? > Self parking is available for AUD 25 per night. Limited spots are available. ### What time is check-in at Plum Carlton Serviced Apartments? > Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Plum Carlton Serviced Apartments? > Check-out is at 10 AM. Late check-out is available for a fee. ### Where is Plum Carlton Serviced Apartments located? > Located in Carlton, this hotel is within a 10-minute walk of Lygon Street, Melbourne Central, and Queen Victoria Market. University of Melbourne and Bourke Street Mall are also within 15 minutes. Melbourne Central Station is 10 minutes by foot and Flagstaff Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Plum Carlton Serviced Apartments Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.2 Location ### 7.2 Staff & service ### 5.2 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 136 8 - Good 263 6 - Okay 126 4 - Poor 56 2 - Terrible 42 ### 8/10 Good #### Catherine Oct 20, 2022 Liked: Cleanliness, amenities, property conditions & facilities Good room, comfortable bed, within easy access to dining options. ##### Catherine Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### Zane Oct 10, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room. ##### Zane Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Naomi Nov 2, 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Plum was very clean and in a great location. However TV was tiny and didn't work (manager couldn't sort it x 2 - did offer to change my room but was unpacked by then); fridge worked intermittently and had to pull out from under the bench to get it started) and the bed was two singles linked together with a flimsy sheet over the top (didn't cushion the ridges at all). ##### Naomi ### 2/10 Terrible #### Ray Mar 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Well, we booked for 3, but turned up, and there was only 2 beds. Couldnt get hold of the manager, so had to book a hotel across the road for a third. Tried to get a refund for the 3rd person, but nope, not "approved". Apartment had a moldy smell to it when we arrive, we later found out it was the broken dishwasher with dirty stale water in the bottom of it. Then, on Saturday night, another guest cooked up some really stinky shellfish, and the stench hung around to morning. Not a great experience, topped off by getting charged for 3 people, when we could only sleep 2. Oh, and when looking to see if the sofa was a bed, discovered all number of items under the cushion. ##### Ray Stayed 2 nights in Mar 2024 ### 4/10 Poor #### John Oct 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booked into Carlton where I needed to stay Moved at late notice to north Melbourne Not what I wanted - no staff at this location. Room had terrible smell, air conditioning noisy had to turn off, fridge not working Shower not clean lots of mould ##### John Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Tia Sep 21, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was dirty upon checkin, hair on bathroom walls and kitchen utensils not washed. Smelled horrible too. For a week stay not enough toilet roll provided, the fan extractor for cooking didn’t work and no fan in bathroom so steam and smells from cooking and showering lingered. One window didn’t stay open too as was broken. ##### Tia Stayed 9 nights in Sep 2024 ### 8/10 Good #### Verified traveller Aug 29, 2024 Liked: Amenities Perfectly fine and functional. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 4/10 Poor #### ??? Aug 15, 2024 Disliked: Staff & service, amenities, property conditions & facilities ホテルの情報をしっかり見ずに到着日を迎えてしまった私達が悪いのですが、スタッフがフロントにいないタイプのホテルが初めてで、かなり困惑しました。 チェックイン前に「いつチェックインですか？」というメールが来ているのに気付かず到着すると、鍵がかかっており、ホテルの写真にあった綺麗なフロントは電気が消えており誰も居ません。そこでメールに気付きましたが、スマホは海外で電話できる設定ではなく（英語もできないし）、リプライボタンを押しても、リプライ画面にリンクしてくれないし、本当に困りました。 なんとか近くに居た人に助けてもらい、チェックインできました。 チェックイン時間と、オートロックの番号の確認は、自国内にいる間にすませることをお勧めします。 エクスペディアのメールのリプライは、アプリのホーム画面の右下のメッセージボタンからできます。 中は広くてトイレもソファも広かったですが、とにかく寒すぎました。ちっちゃいヒーターは全く効かず、外よりずっと冷えていました。 シャワーも熱いか冷たいかの2択を一般毎に行き来する感じで、とにかく難しかったです。 タオルは交換なしです。 ホテルのサイトには色々サービス書いてますが、スタッフが居ないので、サービスは特にありません。Wi-Fiもわかりませんでした。 まあ、あの価格であの広さで、食器やキッチン使い放題は破格です。 ##### ??? Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Jillian Aug 14, 2024 Disliked: Cleanliness, property conditions & facilities Misdescribed as serviced apartment. Better described as a smelly rundown student apartment. ##### Jillian Stayed 1 night in Aug 2024 ### 8/10 Good #### Léa Mar 14, 2024 Liked: Staff & service Staff is pretty nice and arranging ##### Léa Stayed 6 nights in Mar 2024 ### 2/10 Terrible #### Tania Mar 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Couldn’t check until 4pm without being notified. Staff were rude and unhelpful. Air conditioning didn’t work properly and was noisy. Will never stay here again. ##### Tania Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Matthew Feb 24, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The place stunk. The hallways and my room all smelt terrible. Apart from a friendly girl at check in the whole experience was bad. Very noisy room. Do not disturb sign on my door but I was continually disturbed. Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00. Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell. ##### Matthew Stayed 1 night in Feb 2024 ### 6/10 Okay #### Jy Feb 21, 2024 Disliked: Staff & service Close to city, served its purpose for a night stay in city. ##### Jy Stayed 1 night in Feb 2024 ### 2/10 Terrible #### nathan Feb 19, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities No one there for check in room was dirty ##### nathan Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Alison Feb 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish. ##### Alison Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Hailey Jan 23, 2024 Disliked: Staff & service, amenities, property conditions & facilities Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again. ##### Hailey Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Michal Jan 18, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Overall dirtiness, not working tv and limited lighting. ##### Michal Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Emily Jan 16, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible stay. Reception not open during the day. after waiting almost an hour for them to return from lunch break, we got told we could leave our bags...but reception still not open for another 40mins. This was all around 1pm. This closure was not advertised and meant we missed a lot of our australian open tennis session. Then reception closes at 5pm so had to leave tennis early to return to get bags. None of this was communicated in advance, a terrible experience. No apology provided nor anything remotely akin to customer service. Room condition very poor with hair in shower drain. Would not return. Terrible experience. ##### Emily Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Heather Jan 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv. ##### Heather Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Stefano Apr 7, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay away from this place! The apartment was quite dirty. Cleaning and changing of bed sheets and towel were done only at my insistence. But the biggest problem is that I never got a refund of the AUD 300 deposit I paid on my arrival. On the day of departure I was told that I would receive the money directly on my credit card, but this never happened. I wrote many emails but never got a reply. I was told on the phone that they would get back to me by email but this never happened. Basically they kept my money without right and without giving any explanation. In legal terms I think it's theft. ##### Stefano Stayed 21 nights in Jan 2023 ### 2/10 Terrible #### Tobias Mar 14, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We tried to stay here for a weekend in one of the serviced apartments, the room we booked "didn't exist anymore" and he room we ended up in was 1/4 of the size, was filthy and had tape holding the shower head together. Staff were not helpful at all, other reviews suggest this is a regular occurance. We left and stayed somewhere else at a huge expense just to get out. Avoid at all costs. ##### Tobias Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### ANA ISABEL Mar 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpio, comodo, las vistas ##### ANA ISABEL Stayed 6 nights in Feb 2023 ### 6/10 Okay #### Man Ying Feb 24, 2023 We arrived at 1am with no one at reception. Called and was told that my booking was not in the system and to find alternative stay for the night. Yes we were reimbursed for the expense but it was 1am and our first trip to Melbourne. Will be good idea to contact them to ensure your booking is in the system. The room would use a paint job, bed side lamps used UBS but they didn't provide adaptor so can't use. Go in without expectations and you won't be disappointed. ##### Man Ying Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Barry Jan 2, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was small. Parking wasn't free. Front desk had no idea what was happening. The cot had no mattress. The television had no aerial cable. Nice walk to the city where there's a lot of nicer hotels. ##### Barry ### 2/10 Terrible #### Aaron Dec 5, 2022 Disliked: Staff & service, amenities, property conditions & facilities Arrived 5 min before check in only to be told our booking had been cancelled. No email or phone call to inform us before hand. Basically told to ring who we booked with and get them to sort it out. On checking reviews seems to happen regularly. This property over books to make sure all rooms are filled and then on the day cancels bookings. ##### Aaron ## Expedia's Latest Trends ### Hotels > [Ramada Suites by Wyndham Wailoaloa Beach Fiji](https://www.expedia.ca/Nadi-Hotels-Ramada-Suites-By-Wyndham-Wailoaloa-Beach-Fiji.h15887148.Hotel-Information) > > [Ottawa Embassy Hotel](https://www.expedia.ca/Ottawa-Hotels-Ottawa-Embassy-Hotel-Suites.h74806.Hotel-Information) > > [Prudential Hotel](https://www.expedia.ca/Kowloon-Hotels-Prudential-Hotel.h7718.Hotel-Information) > > [Hotels near Clear Lake](https://www.expedia.ca/Clear-Lake-Hotels.0-l181797-0.Travel-Guide-Filter-Hotels) > > [Hotel Algarve Casino](https://www.expedia.ca/Portimao-Hotels-Hotel-Algarve-Casino.h6468.Hotel-Information) > > [Cozumel Hotel & Resort - All Inclusive](https://www.expedia.ca/Cozumel-Hotels-Cozumel-Hotel-Resort-Trademark-Collection-By-Wyndham-All-Inclusive.h9438146.Hotel-Information) > > [Sandman Hotel & Suites Winnipeg Airport](https://www.expedia.ca/Winnipeg-Hotels-Sandman-Hotel-Suites-Winnipeg-Airport.h1835720.Hotel-Information) > > [Renaissance Schaumburg Convention Center Hotel](https://www.expedia.ca/Chicago-Hotels-Renaissance-Schaumburg-Convention-Center-Hotel.h1485559.Hotel-Information) > > [Hotels in Kelowna](https://www.expedia.ca/Kelowna-Hotels.d3997.Travel-Guide-Hotels) > > [Bahia Principe Grand Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Grand-Punta-Cana-All-Inclusive.h1091208.Hotel-Information) > > [The Grace Hotel](https://www.expedia.ca/Sydney-Hotels-The-Grace-Hotel.h460380.Hotel-Information) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [The Langham, Melbourne](https://www.expedia.ca/Melbourne-Hotels-The-Langham.h2112.Hotel-Information) > > [The Hotel Windsor](https://www.expedia.ca/Melbourne-Hotels-The-Hotel-Windsor.h11362.Hotel-Information) > > [Soho Grand Hotel](https://www.expedia.ca/New-York-Hotels-Soho-Grand-Hotel.h41198.Hotel-Information) > > [Hotels near Rouge Hill Station](https://www.expedia.ca/Rouge-Hill-Station-Hotels.d6212504.Travel-Guide-Hotels) > > [Springhill Suites Phoenix Glendale Sports & Entertainment District](https://www.expedia.ca/Phoenix-Hotels-Springhill-Suites-Phoenix-Glendale-Sports-Entertainment-District.h1753861.Hotel-Information) > > [The Renwick](https://www.expedia.ca/New-York-Hotels-The-Renwick.h12092.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) ### Flights > [Flights from Vancouver (YVR) to Mohali (IXC)](https://www.expedia.ca/lp/flights/yvr/ixc/vancouver-to-chandigarh) > > [Flights from Sidney (YYJ) to Yellowknife (YZF)](https://www.expedia.ca/lp/flights/yyj/yzf/victoria-to-yellowknife) > > [Flights from Montreal (YUL) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/yul/fll/montreal-to-fort-lauderdale) ### Activities > [Things to do in Ottawa](https://www.expedia.ca/Things-To-Do-In-Ottawa.d178296.Travel-Guide-Activities) ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Maldives](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/109/Maldives) > > [Playa del Carmen Vacations](https://www.expedia.ca/Playa-Del-Carmen.d601751.Destination-Travel-Guides) > > [Victoria Clipper Ferry Terminal](https://www.expedia.ca/Victoria-Clipper-Ferry-Terminal-Inner-Harbour.d6163183.Vacation-Attraction) ### General > [Visit Horseshoe Bay](https://www.expedia.ca/West-Vancouver-Horseshoe-Bay.dx56855) > > [Visit Florida City](https://www.expedia.ca/Florida-City.dx8101)