Located in Melbourne Central Business District neighborhood, Novotel Melbourne on Collins is connected to a shopping center. Regent Theatre and Forum Theatre are cultural highlights, and some of the area's activities can be experienced at Sidney Myer Music Bowl and Victoria Golf Club. Traveling with kids? Consider Melbourne City Baths and SEA LIFE Melbourne.
Australian Centre for the Moving Image - 11 min walk
Queen Victoria Market - 16 min walk
Crown Casino and Entertainment Complex - 17 min walk
Getting around
Flinders Street Station - 6 min walk
Melbourne Central Station - 10 min walk
Melbourne Airport (MEL) - 20 min drive
Restaurants
1932 Café & Restaurant - 2 min walk
RMB Cafe - 2 min walk
The Quarter - 2 min walk
Journal Canteen - 2 min walk
Cafe Andiamo - 2 min walk
About this property
Novotel Melbourne on Collins
4.5-star luxury hotel located in Melbourne Central Business District
Near Crown Casino and Entertainment Complex, Novotel Melbourne on Collins provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. The onsite local cuisine restaurant, Lane Restaurant, features brunch and happy hour. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
An indoor pool
Buffet breakfast (surcharge), express check-out, and an elevator
ATM/banking services, a ballroom, and a gift shop
Tour/ticket assistance, luggage storage, and multilingual staff
Guest reviews give top marks for the dining options and location
Room features
All 380 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
Childcare services and free infant beds
Bathrooms with free toiletries and hair dryers
32-inch LCD TVs with satellite channels
Wardrobes/closets, separate sitting areas, and refrigerators
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages
Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Free in-room WiFi has a 5-device limit
Available in some public areas: Free WiFi
WiFi in public areas is free with a 5-device limit
Parking and transportation
Offsite parking within 2953 ft (AUD 30 per day)
Food and drink
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 38-38 for adults and AUD 0-38 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
Lane Restaurant
Lane Cafe and Bar
Things to do
Fitness center
Indoor pool
Shopping mall
Shopping
Family friendly
Babysitting (surcharge)
Free cribs/infant beds
Grocery/convenience store
Indoor pool
In-room child care (surcharge)
Laundry facilities
Refrigerator
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Guest services
24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
24-hour business center
Computer station
Conference center (7016 square feet of space)
Meeting rooms - 5
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
Bar/Lounge
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: AUD 100 per night
We have included all charges provided to us by the property.
Optional extras
Breakfast fee: between AUD 38 and AUD 38 for adults, AUD 0 and AUD 38 for children (approximately)
Nearby parking fee: AUD 30 per day (2953 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 80 per day
Credit card charges are subject to a surcharge of 1.3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne
Frequently asked questions
Does Novotel Melbourne on Collins have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.
How much does it cost to stay at Novotel Melbourne on Collins?
As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Feb 12, 2023 start from CA $189.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Melbourne on Collins pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Novotel Melbourne on Collins?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel Melbourne on Collins?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Novotel Melbourne on Collins located?
This family-friendly Melbourne hotel is located in the entertainment district, within 1 mi (2 km) of Collins Street and Crown Casino and Entertainment Complex. Degraves Street and Flinders Lane are also within 5 minutes. Flinders Street Station is 6 minutes by foot and Melbourne Central Station is 10 minutes.
Can I cancel my reservation for free at Novotel Melbourne on Collins and receive a full refund?
Yes, Novotel Melbourne on Collins offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Melbourne on Collins cancellation policy on our site for more details about any exclusions or requirements.
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Housekeeping was terrible. Room wasn’t serviced until very late and a day was missed. Shopping bags were thrown away that had receipts in them. Room was not equal to the hotel star rating. Room was also not ready at 2 when we arrived. Was nearly 4:30 before we were given a room. Had to change rooms as the first room had massive stains all over carpet. Was an overall very disappointing stay.
Overall a pleasant stay. I enjoy coming here because the location is fantastic and is convenient and the rooms are lovely. Check in was a bit mediocre where we checked in shortly after 2pm and the room wasn’t ready. A little frustrating to be asked as a repeat guest for my details again - check your system and allocate the correct profile. But I doubt that was done. Room was clean and adequate and lifts were quick and always empty (a bonus). Would definitely stay here again.
Jessica
8/10 Good
Ana
Travelled with family and small children
Jan 4, 2023
Liked: Staff & service, amenities
Nice location- in the middle of everything in CBD. Hotel needs a refresh. While we were going to our room, the hallway reeked of rancid smell and carpet looked like it has seen better days.
Haven't stayed here prior to this trip but chose it (for NYE) as it was reasonably priced (one of the cheaper ones). They had a breakfast option although I had to pay "extra" for it but bring on a buffet indulgence for $27!
Didn't know about parking options but as they're typically pricey didn't bring my car.
I came in and out the City via Flinders Street Station and found it was a short walk from there which was great. Also very close to Fed Square so for taking in NYE celebrations this was very convenient.
Room was a good size, had a view over the back streets (mostly the trees that were very well established).
Was quiet although in the morning could hear some noise from the room next door briefly.
Security excellent as anyone coming in off the street gets screened and there are several points that one must pass to get access to the rooms. Once I'd checked in I was given a room key which doubled as a lift key so there would be very little chance of anyone unauthorised being able to loiter around the rooms.
Staff very professional but friendly and efficient.
Didn't use the pool or gym so can't comment on that.
Breakfast was buffet style in their restaurant and plentiful with lots of variety. They even had a juicing machine and pancake oven. Yum to the latter.
Bed was typically (for the rating) plush and very comfortable.
Would stay here again.
Jeanette
8/10 Good
MARINA
Jan 1, 2023
Liked: Cleanliness, staff & service
The Novotel is in an excellent position.We have stayed here many times. Rooms are spacious and bedding comfortable. Housekeeping on this occasion could have been abit better. All in all we had a nice time and would probably stay again. Having nice cold water at reception for guests to help themselves to is greatly appreciated.
MARINA
10/10 Excellent
Denise
Travelled with family, Travelled with partner
Dec 23, 2022
Liked: Cleanliness, staff & service, amenities
Quiet, comfortable bed. Helpful staff. Great location.