Title: Metro Apartments on Bank Place - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Metro Apartments on Bank Place Travelers uncover Melbourne's hidden gems with expert concierge assistance while enjoying practical amenities like laundry facilities and convenient luggage storage ## Photo gallery for Metro Apartments on Bank Place ![Point of interest - Metro Apartments on Bank Place (Melbourne)](https://images.trvl-media.com/lodging/1000000/120000/119600/119531/034b244b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bicycling - Metro Apartments on Bank Place (Melbourne)](https://images.trvl-media.com/lodging/1000000/120000/119600/119531/44bc8e38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Metro Apartments on Bank Place (Melbourne)](https://images.trvl-media.com/lodging/1000000/120000/119600/119531/0cc13db9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Metro Apartments on Bank Place (Melbourne)](https://images.trvl-media.com/lodging/1000000/120000/119600/119531/6ae3b5f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi - Metro Apartments on Bank Place (Melbourne)](https://images.trvl-media.com/lodging/1000000/120000/119600/119531/b844c635.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Metro Apartments on Bank Place provides a practical haven in central Melbourne. Guests connect easily with free in-room WiFi and explore nearby attractions including SEA LIFE Melbourne. The helpful concierge team ensures visitors experience the city like locals know it. ## Reviews 7.8 Good ## Popular amenities - Free WiFi - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Feb. 22 - Feb. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 23 - Feb. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ### View all photos for Studio Queen Apartment ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/120000/119600/119531/b844c635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Queen Apartment ### Highlights Air conditioning Heating Kitchenette Refrigerator LCD TV Clothes dryer Private bathroom Hair dryer - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for One Bedroom Apartment ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/120000/119600/119531/b844c635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment 9.2 Wonderful 12 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Refrigerator Dishwasher LCD TV - 301 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/93000000/92010000/92008500/92008447/e7b0f27c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Liberty One Footscray - Kitchen - Air conditioning - Outdoor Space - Parking available 8.0 Very good 319 reviews CA $100 CA $110 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Melbourne-Hotels-Liberty-One.h92008447.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=9850aadf-c9a5-48f2-8621-9a99f5be9bd3&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/74000000/73480000/73474000/73473975/3400b7da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Melbourne, Caribbean Park Scoresby - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 257 reviews CA $180 CA $198 total includes taxes & fees Mar 13 - 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Pool - Hot tub - Kitchen - Washer 9.4 Exceptional 589 reviews CA $208 CA $208 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Melbourne-Hotels-Aspire-Melbourne.h86157490.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=9850aadf-c9a5-48f2-8621-9a99f5be9bd3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Metro-Apartments-On-Bank-Place.h119531.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Metro-Apartments-On-Bank-Place.h119531.Hotel-Information) ## About the area Located in Melbourne Central Business District, a neighborhood in Melbourne, Metro Apartments on Bank Place is in the entertainment district and near a metro station. Melbourne Central and Queen Victoria Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. [Visit our Melbourne travel guide](https://www.expedia.ca/Melbourne.dx178283) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.81643%2C144.96053&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2EgI_pnjrDuaE3Tar-DqZMgx0bY=) 18 Bank Place, Melbourne, VIC, 3000 ### What's nearby - ![Flinders Lane](https://images.trvl-media.com/place/553248633962832410/5d50689d-7a9b-4bd3-8240-d61d1bcce653.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Flinders Lane 2 min walk \- 0.2 km - ![Bourke Street Mall featuring a city, shopping and street scenes](https://images.trvl-media.com/place/6150213/072acc42-a160-4853-901e-b037778727c1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bourke Street Mall 5 min walk \- 0.5 km - ![Melbourne Central](https://images.trvl-media.com/place/2261/8c109e6b-58f9-4497-b4f8-661e52b9d346.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Melbourne Central 7 min walk \- 0.6 km - ![Melbourne Aquarium showing marine life and interior views](https://images.trvl-media.com/place/6061021/f570ee7d-3cd4-4515-94b5-7a522b6f35fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) SEA LIFE Melbourne 7 min walk \- 0.6 km - ![A must do if in Melbourne. There is something for everyone. ](https://images.trvl-media.com/place/2261/8d0f70c2-6e47-4524-95b3-91274f82674a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queen Victoria Market 12 min walk \- 1.0 km ### Getting around - Flagstaff Station 9 min walk - Southern Cross Station 10 min walk - Melbourne Airport (MEL) 26 min drive ### Restaurants - RACV Club 2 min walk - The Sherlock Holmes 3 min walk - The Mitre Tavern 1 min walk - Roti Bar 1 min walk - First Love Cofffee 2 min walk ## About this property ### Metro Apartments on Bank Place Hotel near SEA LIFE Melbourne Located close to Melbourne Central and Crown Casino, Metro Apartments on Bank Place provides laundry facilities. Stay connected with free in-room WiFi. You'll also find perks like: - Tour/ticket assistance, luggage storage, and an elevator - Concierge services, a front-desk safe, and smoke-free premises Room features All guestrooms at Metro Apartments on Bank Place have perks such as air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Refrigerators, stovetops, and coffee/tea makers ## Similar properties ![One Bedroom Apartment | Living area](https://images.trvl-media.com/lodging/6000000/5560000/5556000/5555953/98ecab6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pegasus Apart'Hotel Melbourne Central Business District - Pool - Hot tub - Kitchen - Free WiFi 8.8 Excellent 8,355 reviews CA $114 CA $125 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=5555953&PinnedHotelID=5555953&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/18300/18225/8d8562e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Victoria Hotel Melbourne Melbourne Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,245 reviews CA $121 CA $133 total includes taxes & fees Mar 17 - 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Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=86157490&PinnedHotelID=86157490&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=119531&PinnedHotelID=119531&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=119531,5555953,18225,95452496,83005087) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Offsite parking for AUD 25 per day; reservations required; discounts available ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (weekly) - Tour and ticket assistance ### Accessibility - Elevator ### More - 1 building - 9 floors - Built in 1906 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### Food and drink - Coffee/tea maker - Refrigerator - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Dryer - Heating - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions The property charges 1.8 percent for credit card payments The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (noon - 5:00 PM) Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, lockbox ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: AUD 25 per day (1312 ft away) - Bed sheets fee: AUD 60 per bed, per week (or guests may bring their own) - Credit card charges are subject to a surcharge of 1.8 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms ### Property is also known as Bank Place Bank Place Apartments Metro Apartments Bank Place Metro Apartments Bank Place Melbourne Metro Bank Place Metro Bank Place Melbourne Metro Apartments On Bank Place Hotel Melbourne Metro Apartments Bank Place Apartment Melbourne Metro Apartments Bank Place Apartment Metro Apartments on Bank Place Hotel Metro Apartments on Bank Place Melbourne Metro Apartments on Bank Place Hotel Melbourne ## Frequently asked questions ### Is Metro Apartments on Bank Place pet-friendly? ### How much is parking? ### What time is check-in at Metro Apartments on Bank Place? ### What time is check-out at Metro Apartments on Bank Place? ### Where is Metro Apartments on Bank Place located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Metro Apartments on Bank Place Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 285 8 - Good 446 6 - Okay 166 4 - Poor 71 2 - Terrible 32 ## Reviews ### 8/10 Good #### Phil Aug 10, 2023 Liked: Staff & service, amenities Convenient and tidy place to stay with good location ##### Phil Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### brad Aug 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was great and the front office/reception fellow couldn't have been more helpful. The room was clean and the handyman wandering about doing jobs was also very pleasant. Great value hotel! ##### brad Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Paul Aug 19, 2023 Liked: Cleanliness, amenities Property is located on the fringe of the CBD. walking was easy. Trams in the area are free. Restaurants within 100 Metres. Facilities within the apartment were very good. Shower was very small and the extractor fan sounded like a jet taking off and operated when the light was turned on. Overall we were happy with the apartment. ##### Paul Stayed 4 nights in Aug 2023 ### 8/10 Good #### Belinda Jul 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Restaurants near by were great. Loved the Roti Bar! ##### Belinda Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### glenn Oct 3, 2023 Liked: Cleanliness, amenities, property conditions & facilities Was perfect for our stay. In the heart of the city with everything in walking distance. ##### glenn Stayed 2 nights in Sep 2023 ### 8/10 Good #### Kim Jul 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very close to dining, theatre, shopping and the Tram ##### Kim Stayed 7 nights in Jul 2023 ### 8/10 Good #### Matt Jun 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice apartment, very comfortable for 2 adults. ##### Matt Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### mark Mar 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great position ##### mark Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Paul Oct 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Self-contained apartment had everything needed for 6 day stay. Great location near bars & restaurants. Friendly & helpful Manager. Would definitely stay again. ##### Paul Stayed 6 nights in Sep 2022 ### 10/10 Excellent #### Verified traveller Dec 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location This was the perfect location for us. Very easy instructions and communication. We found the room had everything we needed for our stay. ##### Verified traveller Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Melody Jan 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely studio apartment that is well equipped and conveniently located. ##### Melody Stayed 8 nights in Jan 2024 ### 10/10 Excellent #### Cameron Sep 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were exceptionally clean and had everything from a dishwasher, washing machine/dryer, heater. Close to southern cross station and multiple tram routes, lots of shopping and dining options and to top it off the staff are so personable and professional! ##### Cameron Stayed 6 nights in Aug 2022 ### 6/10 Okay #### Tracy May 15, 2023 Liked: Amenities Disliked: Cleanliness Good location. Bathroom could do with renovation. ##### Tracy Stayed 3 nights in May 2023 ### 8/10 Good #### Emma Apr 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location. Clean, basic apartment. ##### Emma Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Alison Sep 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to everything. Easy checkin and checkout. Nice and clean but smaller than led to believe in pictures. No milk provided even though tea and coffee were. ##### Alison Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Michael Dec 11, 2022 Liked: Staff & service Disliked: Property conditions & facilities Very noisy at night. Whilst convenient to town, the loud music from a nearby nightclub or pub went on until 3am on Friday and 4am on Saturday. Rundown but OK for the price, the only real drawback was the noise. Staff on check-in were very friendly and helpful. ##### Michael Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Verified traveller Nov 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Melbourne! Great location in the CBD! Very close to many sights and shops. But because of that, there were some nights where there was loud noise at night/in the morning. Wasn't too much of a problem for me. The room was very cozy and had everything I needed. It did get stuffy at times though. Overall, the place is good for those wanting to keep to themselves and have an apartment-style vibe. ![picture of living room area](https://a.travel-assets.com/ugc/hotel-reviews/515CF606467F3C43B8ECD532A834161442745B841669780214376.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 8 nights in Nov 2022 ### 4/10 Poor #### Christopher Mar 7, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Location is decent but there are pubs downstairs that make a fair bit of noise on a Fri/Sat Night. The room we stayed in needed some repairs and a refreshment. The sink tap was loose and wobbly and was barely usable. The toilet wasn't super clean and the toilet paper was one ply. The pillow was also poor quality and extremely flat and the bed was pretty soft. Overall it was average at best and wouldn't stay again ##### Christopher Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Thomas Feb 23, 2023 The property was overall basic and spacious, and achieved what I required, somewhere to rest my head, in a quiet location. The door to the balcony was locked without the ability to utilise it, and all other windows were locked shut without the ability to obtain fresh air in the apartment. The window in the kitchen did not have a full set of blinds, which was a little unnerving for one who wants privacy. A number of other items did stand out throughout the apartment. However at the end of the day, if the price is right I would consider returning to spend another night. ##### Thomas Stayed 1 night in Feb 2023 ### 4/10 Poor #### Joanne Nov 2, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities was given one room, but this had a fuse box that was making noise, so I asked to move. They moved me and advised that the new room was "noisy" but I was not told that the noise came from a nightclub and that the noise could go on till 4.30am. If they had, I would have stayed in the first room. Shelves where glasses stored had not been cleaned in either room for weeks. Bed in the second room had a leg missing. I would not recommend and I would not return. ##### Joanne ### 4/10 Poor #### Dimitry Aug 21, 2023 Liked: Amenities Disliked: Staff & service Terrible experience with early check in, wasted 3 hours because reception didnt make arrangements for us to pick up keys.Prior to that contacted us urgently requesting for payment to be made asap or risk reservation being cancelled, because reception is unmanned at weekends. Requested for early check in made, but no details sent. Not possible to connect to out of hours mobile, no response to voicemails and messages via Wotif. Another couple arrived with same issue and local residents stating "people wait by the door a lot". Rooms are average, shower does not have an easy to locate midzone between freezing and scorching which means showers are not an experience they need to be and extraction fan is loud enough to disrupt sleep if light is used overnight. Very dusty aircon unit and missing some cabinet door handles. Overall average and probably would not have minded, given it was chosen for location, but very poor service let it down in the end and has negatively flavoured the stay. ##### Dimitry Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Kegan Jan 21, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities After i booked i had to contact MadeComfy multiple times as I received multiple emails saying I need to provide my license otherwise my booking would be cancelled (I had done so weeks earlier but had to do manually as any link sent never worked and had someone else's name on it. I requested the invoice so I can review breakdown and see whether a deposit was taken and to make payment from an updated account. I asked for this over 2 weeks in advance and still haven't been provided the invoice, rather being billed to the account i was trying to udpate. When I arrived to the property I requested a second key, for the soap and conditioner to be filled (they were empty) and followed up again on the invoice/deposit. I am now home 10 days after the email and still haven't received any response ##### Kegan Stayed 8 nights in Jan 2024 ### 8/10 Good #### Verified traveller Dec 7, 2022 Liked: Staff & service, room comfort #### Location ideal in an average apartment. Staff very obliging, apartment cleaned. Decor is tired and cluttered and the lounge was stained ##### Verified traveller Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### bronwyn May 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, had a great stay. Apartment was perfect for the two of us, and the location made it so easy to walk around Melbourne. Some fantastic bars within a few metres. Check in was very pleasant, and prior correspondence to confirm our booking was fantastic. We had stayed here pre-covid, and we will certainly stay again next time we are in Melbourne. ##### bronwyn Stayed 2 nights in May 2022 ### 10/10 Excellent #### Janette Apr 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceeded our expectations. Did not not expect a fully serviced apartment in the heart of the city. Close to trams and shopping district. ##### Janette Stayed 1 night in Apr 2022