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Mercure Welcome Melbourne

Star Rating
3.5 out of 5
Photo gallery

Reviews

3.8 / 5Good
3,285 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    3 min walk
  • Popular Location
    Melbourne Central
    5 min walk
  • Restaurant
    Flinders Lane
    7 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior King Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior Family Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard King Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Premium Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room Two Queen Beds

    Room Amenities

    • Sleeps 4
    More details

About this area

Melbourne

In the city centre and near a metro station, Mercure Welcome Melbourne is in an area with good shopping. Sidney Myer Music Bowl and Spirit of Tasmania Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Carlton Gardens. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • Her Majesty's Theatre - 6 min walk
  • Flinders Lane - 7 min walk
  • Federation Square - 9 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive

Restaurants

  • The Louden Kitchen Grill — 1 min walk
  • Soul Cafe — 1 min walk
  • Flinders Lane - 7 min walk

About this property

Mercure Welcome Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include room service, in-room massages and hairdryers.
Mercure Welcome Melbourne offers 330 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower and a hairdryer.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: AUD 60 per night
Parking nearby: AUD 20 per night
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Shower

Entertainment

32-inch LCD TV
TV channels
premium channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cots (infant beds)!

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
5 - Excellent
816
4 - Good
1,503
3 - Okay
657
2 - Mediocre
218
1 - Poor
91
4.0
Cleanliness
4.2
Service and Staff
3.7
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great central location, friendly staff and clean rooms.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great. We have stayed here previously. This time the breakfast wasn't as good as previous times. Otherwise great hotel

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location. Rooms fully serviced daily. Nice staff, very helpful. Would stay here again.

Stayed 2 nights in Jan. 2020

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is old and run down, it definitely needs a modern touch up. The first receptionist who greeted me was not very welcoming or helpful, however all subsequent receptionists were very accommodating and professional. Overall the room was clean but upon inspection on the bed there was multiple hairs found which was very disappointing. The air vents in the toilet was very dusty and definitely had not been cleaned in a long time.

Stayed 5 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Convenient location and the price is reasonable but the hotel is a bit outdated.

Stayed 1 night in Jan. 2020

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