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ibis Melbourne Hotel and Apartments

Photo gallery for ibis Melbourne Hotel and Apartments

Front of property
Balcony
Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Overview of ibis Melbourne Hotel and Apartments

UNESCO Sustainable Travel Pledge

ibis Melbourne Hotel and Apartments

3.5 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
15-21 Therry Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationQueen Victoria Market4 min walk
  • Popular LocationMelbourne Central7 min walk
  • Popular LocationPrincess Theatre15 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Room options

About this area

Melbourne

Near a metro station, ibis Melbourne Hotel and Apartments is in Melbourne Central Business District, a neighborhood in Melbourne with good shopping. Royal Exhibition Building and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Guests appreciate the hotel's central location.

What's nearby

  • Queen Victoria Market - 4 min walk
  • State Library of Victoria - 6 min walk
  • Old Melbourne Gaol - 6 min walk
  • Melbourne Central - 7 min walk
  • Princess Theatre - 15 min walk

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Simply Spanish - 2 min walk
  • Borek Bakehouse - 2 min walk
  • Cafe Victoria - 2 min walk
  • Pondok Rempah - 2 min walk
  • Bratwurst Shop & Co - 2 min walk

About this property

ibis Melbourne Hotel and Apartments

3.5-star eco-friendly hotel located in Melbourne Central Business District
At ibis Melbourne Hotel and Apartments, you can look forward to dry cleaning/laundry services, a 24-hour business center, and babysitting. The onsite restaurant, ibis Kitchen Restaurant, features local cuisine. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, tour/ticket assistance, and a 24-hour front desk
  • Smoke-free premises, concierge services, and a TV in the lobby
  • Guest reviews give good marks for the overall value and central location
Room features
All 250 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Intertek Cristal (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 30 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 25 per person
  • 1 restaurant

Restaurants on site

  • Ibis Kitchen Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3988 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

Is ibis Melbourne Hotel and Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ibis Melbourne Hotel and Apartments?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at ibis Melbourne Hotel and Apartments on Dec 20, 2022 start from CA $116.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Melbourne Hotel and Apartments?

Self parking is available for AUD 30 per day. Limited spots are available.

What time is check-in at ibis Melbourne Hotel and Apartments?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ibis Melbourne Hotel and Apartments?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is ibis Melbourne Hotel and Apartments located?

Located in Melbourne Central Business District, this eco-friendly hotel is within a 10-minute walk of Queen Victoria Market, Melbourne Central, and Carlton Gardens. Royal Exhibition Building and Princess Theatre are also within 1 mi (2 km). Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 12 minutes.

Can I cancel my reservation for free at ibis Melbourne Hotel and Apartments and receive a full refund?

Yes, ibis Melbourne Hotel and Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Melbourne Hotel and Apartments cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 339 out of 999 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 473 out of 999 reviews" "
" "8 - Good 47%
Rating 6 - Okay. 130 out of 999 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 36 out of 999 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 999 reviews" "
" "2 - Terrible 2%

8.3/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Good

Shannon
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
we loved the buffet breakfast and friendly staff

8/10 Good

Co
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly. Good location.

10/10 Excellent

Harveen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff - Lili was great at check in. Location is a short walk from tram stops.
Stayed 1 night in Oct 2022

6/10 Okay

Jennifer
Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel suited our needs. The staff were friendly enough and provided everything we needed however we did have to take our own rubbish out on a number of occasions, and they did not service the rooms. The bathroom was not great, they had clearly attempted to modernise it but the standard of the renovations was not great. Also, the shower itself had very little water pressure. The TV could have been updated to allow streaming and the Wi-Fi did not really provide usable internet. This hotel was clean, friendly staff and affordable.
Stayed 4 nights in Oct 2022

2/10 Terrible

Joanne
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking available. Rooms quite old and no toiletries. Had an apartment with kitchen and didn’t even supply a tea towel. sofa bed was so old and uncomfortable you couldn’t even sleep on it. Bathroom was old and didn’t even have any bench whatsoever or a toilet seat. Very very basic for what we paid.
Stayed 2 nights in Sep 2022

10/10 Excellent

Patricia
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only 2 pillows in the room, no towels or bathmats but staff were excellent on responded accordingly
Stayed 1 night in Sep 2022

6/10 Okay

Jaymes
Travelled with partner
Liked: Staff & service
Stayed 2 nights in Sep 2022

8/10 Good

Marie Joan Socorro
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with the hotel
No daily housekeeping. Even if you advised the front desk reception that you want your room cleaned, it was not cleaned due to lack of manpower.
Stayed 5 nights in Aug 2022

8/10 Good

Angelita
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

DONALD
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022