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Overview of Crown Metropol

Photo gallery

25 indoor pools, outdoor pool
25 indoor pools, outdoor pool
25 indoor pools, outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Explore the area

    Popular LocationCrown Casino and Entertainment Complex3 min walk
    Popular LocationMelbourne Convention and Exhibition Centre4 min walk
    Popular LocationEureka Tower13 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)27 min drive
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About this area

Melbourne

Crown Metropol is located in Melbourne. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Bourke Street Mall and Queen Victoria Market. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed.
Visit our Melbourne travel guide
Popular Location

What's nearby

  • Crown Casino and Entertainment Complex - 3 min walk
  • Melbourne Convention and Exhibition Centre - 4 min walk
  • Eureka Tower - 13 min walk
  • Melbourne Central - 11 min drive
  • Bourke Street Mall - 11 min drive

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 13 min walk
  • AirportTullamarine Airport (MEL) - 27 min drive

Restaurants

  • San Antone By Bludso's Bbq — 4 min walk
  • Dimattina Coffee — 5 min walk
  • Dead Man Espresso — 7 min walk
  • Conservatory — 7 min walk
  • Koko — 7 min walk

About this property

Crown Metropol

Luxury Melbourne hotel in Melbourne Central Business District, walk to Crown Casino and Entertainment Complex
This smoke-free hotel features 25 indoor pools, a full-service spa, and a casino. Additionally, a restaurant, an outdoor pool, and a nightclub are onsite. All 658 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and minibars are standard, as are TVs with cable channels.
Crown Metropol offers 658 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Televisions come with cable channels and pay movies. Housekeeping is provided daily.

25 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Self parking (surcharge)

Food and drink

  • Breakfast available for a fee: AUD 41.5 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 25 indoor pools
  • Fitness center
  • Full-service spa
  • Golfing
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 25 indoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway beds available

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway beds available

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: AUD 41.5 per person (approximately)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crown Metropol Hotel Southbank
Crown Metropol Hotel
Crown Metropol Southbank
Crown Metropol Hotel
Crown Metropol Southbank
Crown Metropol Hotel Southbank

Frequently asked questions

Can I cancel my reservation for free at Crown Metropol and receive a full refund?
Yes, Crown Metropol offers free cancellation on select room rates, because flexibility matters! Please refer to Crown Metropol cancellation policy on our site for more details about any exclusions or requirements.
Does Crown Metropol have a pool?
Yes, this property has 25 Indoor pools and an outdoor pool.
Is Crown Metropol pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crown Metropol?
Self parking is available for a fee.
What time is check-in at Crown Metropol?
Check-in begins at 2 PM.
What time is check-out at Crown Metropol?
Check-out is at 11 AM.
Where is Crown Metropol located?
Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Yarra Riverfront, Crown Casino and Entertainment Complex, and Melbourne Convention and Exhibition Centre. SEA LIFE Melbourne and Flinders Lane are also within 15 minutes. Southern Cross Station is 13 minutes by foot and Flinders Street Station is 17 minutes.
4.6
Wonderful
5 - Excellent
661
4 - Good
227
3 - Okay
64
2 - Poor
17
1 - Terrible
5

4.7/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Business traveller
Happy face iconLiked: Amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness, staff & service
Room service is terrible. Mini bar was not restock for 3 days. Cleanliness is below standard
Stayed 3 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very satisfactory, great design, service and location
Stayed 2 nights in May 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Location was the best , very clean hotel room , room services a tad expensive though
Stayed 1 night in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL!
Really nice hotel. It has everything you need, shopping, plenty of eateries and conveniently located to the tram service.
Stayed 2 nights in Apr 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The whole crown entertaiment complex.numerous restaurants
Stayed 3 nights in Mar 2019

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