Indoor pool, open 10:00 AM to 2:00 PM, sun loungers

Reviews of Héliopic Hôtel & Spa

4 out of 5
Héliopic Hôtel & Spa
50 place de l'Aiguille du Midi, Chamonix-Mont-Blanc, Haute-Savoie

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1002 reviews" "
Rating 8 - Good. 216 out of 1002 reviews" "
Rating 6 - Okay. 44 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory, Acworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. Great staff. If you have never had Raclette, give it a try in the restaurant onsite. Something different.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast buffet and comfortable room
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with very friendly & helpful staff. Excellent location and a 5 minute walk to the main area
Stayed 4 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect lovatuon
Stayed 2 nights in Dec 2023

10/10 Excellent

daniela, Saddle River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay , staff friendly , great location and beautiful Spa .
Stayed 3 nights in Feb 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay! The property and amenities were amazing, and the staff was so friendly. Would absolutely recommend staying here.
Stayed 4 nights in Feb 2024

6/10 Okay

Vladeta, San Francisco

Travelled with partner
Liked: Property conditions & facilities
Good hotel, with basic facilities, but far away from ski lifts and ski buses. Unpleasant smell in elevators and parking.
Stayed 5 nights in Feb 2024

8/10 Good

James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property good Room dark need more lighting All very clean Check in staff was disappointing. Asked to get upgrade from 1st floor. Told none available. Yet another in our group within an hour not only offered an upgrade voluntarily by check in person but at no extra charge Glad the other in our group had a nicer room with much nicer view but thought our check in person not very competent Also reception desk staff not at all knowledgeable of what’s going on There was an exhibit of the 100th Anniversary of Winter Olympics in Chamonix at Maison fraternialle and not only did staff not know about it but when asked was told it was cancelled It wasn’t Staff unaware of other events in town as it would have been nice to know of outdoor concert at place Mont Blanc. The Saturday market and the movie at the teleferique to the Aguillle de MIDI. There’s probably more that was going on but very unknowable reception staff For such a high end hotel guests deserve more Staff at ski shop OUTSTANDING eve one of them and very helpful and knowledgeable
Stayed 7 nights in Jan 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Terrible location takes 45mins to get to nearest ski lift, no shuttle offered have to walk to a bus stop and catch a very packed bus. First room they put me in which was a family room sleeps four the bathroom was tiny you could not even properly close the door unless you stepped to the side
Stayed 3 nights in Jan 2024

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Robert, MUNDELEIN

Stayed 2 nights in Jan 2024

10/10 Excellent

Adisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my teenage daughter and we were really comfortable. The room was large and very well equipped (although there was no mini fridge there). The toiletries were really lovely. All around the hotel you had free hot drinks and water. I really enjoyed the cappuccino from the machine. The ski shop is very good. The ski bus is just outside the hotel. The spa in the hotel is the best one I have ever been to with sauna, ice room, ice bath, Hammam and a pool. It was great after a day of skiing just to relax there with a drink. The only negative was the breakfast. We paid 18euros each and we were told that our omelettes were not included into this. We were disappointed with the lack of choice and the fact that it was not included in the price of our stay. However there are plenty of local shops and restaurants around that we took advantage of. We would definitely come back but only if the hotel can accept our family dog.
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kirsten

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shinumon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was delightful, the cleanliness was above and beyond, they provided many towels, bath robes, slippers and toiletries. The hot chocolate and ice cream was a lovely complimentary treat. The spa and swimming pool facility made our stay even more enjoyable as for the kids who loved it very much.
Stayed 1 night in Oct 2023

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good spa an amenities
Stayed 4 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Russel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and quite room. Very friendly and knowledgeable staff. Pool and Spa area is exceptional. Free beverage station in lobby was a pleasant surprise. Will definitely rebook next time in Chamonix.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd stay. We will go back if we are there again
Stayed 2 nights in Oct 2023

10/10 Excellent

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Chamonix Room are beautiful and localisation is perfect
Stayed 1 night in Oct 2023

10/10 Excellent

MOHAMMED

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Absolutely wonderful!!! The spa was simply amazing, the restaurant serving fondue and raclette was wonderful, and the location, staff, and atmosphere was perfect! I loved my room too - so clean, cozy, fresh, and comfortable! Also loved that there were bathrobes and slippers! 10/10 stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed before and will stay again. An Excellent Hotel. Relaxed vibe, spacious and the facilities are brilliant. Also, very close to everything in Chamonix.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by gondala and shopping strip
Stayed 1 night in Sep 2023

10/10 Excellent

Charity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and modern rooms; walking distance to restaurants and pedestrian area.
Stayed 1 night in Aug 2023

8/10 Good

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Michele

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from staff to food to accommodation is fabulous at this hotel. We loved it and will definitely be back again next year.
Stayed 1 night in Aug 2023

2/10 Terrible

Xiaohong, Arcadia

Stayed 1 night in Aug 2023

10/10 Excellent

KAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
A really enjoyable stay. It was perfect for our family holiday and being central in Chamonix was great. Will be back!
Stayed 7 nights in Aug 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for alpine walks
Great hotel, comfortable, quiet and well located in Chamonix. Very clean with a really good spa.
Stayed 4 nights in Jul 2023

10/10 Excellent

ARWEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking to main high street. Free water/hot drink station in reception was great. Spa was nice but could be crowded with not a huge amount of seating. Nice room with balcony view even for rooms that was advertised as no view. Good food in both restaurants and reasonable prices for a hotel. Friendly and helpful staff. Minor negative comments. No fridge in room which you would expect for a 4* hotel. No milk sachets to make tea or coffee in room either. Lift was quite slow and seemed to have a funny smell in it constantly. Housekeeping was a bit slow as sometimes we were gone for hours and room still hadnt been made up. Breakfast ok but could be better (more fresh fruit etc not just in a fruit salad). More lighting could be useful for walk back from town in the dark. Despite minor negatives we would definitely stay again and recommend the hotel!
Stayed 7 nights in Jul 2023

10/10 Excellent

Habeeb

Great service and hospitality at the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Walter, Rancho Palos Verdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Heliopic for 5 nights. Our room was on the quiet side of the hotel and had a direct view of Mont Blanc. The room was very nice and kept clean by the staff. We loved the indoor/outdoor tables on the ground floor with chilled water always available. Breakfast buffet was excellent and the Akashon restaurant was lovely with a wonderful and reasonably priced menu du jour. The location near the bus terminal and lift was so convenient, with a short walk to the shopping district.
Stayed 1 night in Jul 2023

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Fantastic stay, staff were lovely, hotel was clean and modern, and the spa was exceptional
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The staff was amazing! Helped us with everything. The amenities available 24/7 were wonderful.
Stayed 3 nights in Jul 2023

10/10 Excellent

SHUMEI, San Diego

Stayed 1 night in Jul 2023

10/10 Excellent

Alia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and friendly staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staffs are very helpful and knowledgeable. Breakfast buffet is very good. The quality of the stay and experience are wonderful.
Stayed 1 night in Jul 2023

6/10 Okay

Trevor

Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, great staff and facilities
From the moment you arrive to the moment you leave you are extremely well looked after. The knowledgeable and helpful staff make sure that you're able to get the most out of your stay. The hotel is ideally placed for a short walk into the centre for food and drinks and even closer (60s walk) to the lift (Aiguille du Midi) to access the mountain. The Spa was ideal for recovery post mountain and pre meal!
Stayed 2 nights in Jun 2023