Sofitel Shahd Al Madinah

5.0 star property
Luxury eco-certified hotel, walk to Al Haram

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sofitel Shahd Al Madinah

Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed
Classic Room, 1 King Bed
Premium bedding, free minibar, in-room safe, desk
Exterior
Exterior

Overview of Sofitel Shahd Al Madinah

8.2

Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Restaurant
  • Bar
  • Room service
  • Laundry

Explore the area

King Fahad Road, Building 2943, Madinah, 42311
  • Popular Locationدومينوز بيتزا1 min walk
  • Popular LocationAl Haram5 min walk
  • Popular LocationMadinah Station14 min drive
  • AirportMedina (MED-Prince Mohammad Bin Abdulaziz)20 min drive
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Room options

Superior Room, 1 King Bed, View (Partial Haram Plaza view)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1292 sq ft
  • Sleeps 6
  • 1 King Bed

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • 1292 sq ft
  • Sleeps 6
  • 2 King Beds

Suite, 1 Twin Bed (Prestige)

  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 King Bed (Prestige)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, View (Partial Haram Plaza view)

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 2 King Beds

Deluxe Room, 1 King Bed, View (Club,Partial Haram Plaza view)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Club)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Triple Room, 3 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Madinah

Sofitel Shahd Al Madinah is located in Medina City Center, a neighborhood in Madinah, and is near the airport and near a train station. Baqi Cemetery and Prophet's Mosque are local landmarks, and travelers looking to shop may want to visit Al Noor Mall and Madina Mall.

What's nearby

  • Al Haram - 5 min walk
  • Prophet's Mosque - 8 min walk
  • Baqi Cemetery - 10 min walk
  • Quba Mosque - 6 min drive
  • Madina Mall - 8 min drive

Getting around

  • Madinah Station - 14 min drive
  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • Kiffa - 11 min walk
  • شاورما فطوم - 3 min walk
  • دجاج كنتاكى - 1 min walk
  • ستاربكس - 3 min walk
  • Cafe Najd - 1 min walk

About this property

Sofitel Shahd Al Madinah

Luxury eco-certified hotel located in Medina City Center
Located close to Al Haram, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Arabesque, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Self parking (surcharge), airport drop-off service (surcharge), and an elevator
  • A gift shop, a front-desk safe, and a 24-hour front desk
  • Concierge services, multilingual staff, and ATM/banking services
  • Guest reviews say good things about the helpful staff and location
Room features
All 469 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the spacious rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Secured, covered self parking on site (SAR 250 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Arabesque
  • Shalimar

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in ,along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SAR 300 per vehicle
  • Covered self parking fee: SAR 250 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on Apr 14, 2024 start from CA $325.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Shahd Al Madinah?

Self parking is available for SAR 250 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available from midnight–4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Check-out is at noon.

Does Sofitel Shahd Al Madinah provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of SAR 300 per vehicle applies.

Where is Sofitel Shahd Al Madinah located?

Located in Medina City Center, this luxury hotel is within 1 mi (2 km) of Prophet's Mosque and Al Haram. Baqi Cemetery and Al Noor Mall are also within 3 mi (5 km).

Sofitel Shahd Al Madinah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 107 out of 205 reviews" "
Rating 8 - Good. 45 out of 205 reviews" "
Rating 6 - Okay. 20 out of 205 reviews" "
Rating 4 - Poor. 15 out of 205 reviews" "
Rating 2 - Terrible. 18 out of 205 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hamdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very help and friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay in Madina, in Sofitel Shahd Al Madinah, we will definitely book this hotel again inshAllah, highly recommend every one.
Stayed 2 nights in Mar 2024

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Fawzy

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend it
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities
Amazing staff specially cleaning people and the front desk
Stayed 3 nights in Feb 2024

6/10 Okay

Abdullah Hashmi

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Moosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Most friendly and helpful receptionist and staff ever, lovely and great first impressions of hotel. VERY CLOSE TO THE HARAM!!! Breakfast buffet was exceptional and great service by the staff. Thank you for the room upgrade!!! Totally took us by surprise. Made our stay even more special. The car driver who drove us to Jeddah airport of the hotel rental service was very friendly and had good local knowledge. Thank you Sofitel!!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Tawfik, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and interior
Stayed 1 night in Feb 2024

2/10 Terrible

Mbaye

Very expensive and reception no kind
Stayed 1 night in Feb 2024

6/10 Okay

NAIEM

Stayed 3 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Address
King Fahad Road, Building 2943, Medina