2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews of Marriott Madinah

1 out of 5
Marriott Madinah
King Faisal Street, Opposite Madinah Governor Office, Madinah

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 323 reviews" "
Rating 8 - Good. 98 out of 323 reviews" "
Rating 6 - Okay. 75 out of 323 reviews" "
Rating 4 - Poor. 33 out of 323 reviews" "
Rating 2 - Terrible. 32 out of 323 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

cisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, room comfort
the hotel is getting old and needs attention
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

6/10 Okay

USMAN

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Sami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location is good. The property is old and doesn’t reflect the industry and Marriott standards. Need a serious overall renovation.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms and washroom were so dirty. No proper maintenance.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was not clean and very old furniture. Dirty bathroom and there was only shampoo
Stayed 1 night in Sep 2019

6/10 Okay

Muhammad Adeel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
they are denying to give as they were saying that its weekend and we dont want to sell our rooms cheeply.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Khalid

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Abdelrahman

Disliked: Staff & service, property conditions & facilities, room comfort
You need to wait for long time for elevator, there is no parking and you need to pay for the parking near the hotel, it is damaging the overall name of Marriott comparing to Marriott in other conteries.
Stayed 4 nights in Jun 2019

8/10 Good

Tajammul, London

Liked: Cleanliness, staff & service, room comfort
Great hotel. 7 minuets walk to haram.
Great stay. Staff very friendly 6/7 minuets walk to haram. Shuttle available to go haram. Can be called on return but not practical.
Stayed 6 nights in Apr 2019

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Olatunji muritala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to be good location
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Business traveller
There is nothing unique about the property, however the service was ok and the property was clean.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service and clean property. Need to improve dining facilities. The prices should be reasonable.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever. Highly recommend
Perfect location, beautiful building and rooms, very near to haram. best side. very close prophet roza. close to bazar and restaurants as well.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Ahmed, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel about 10 min walk to Al Haram, good size room with comfortable bed and clean bathroom.
Stayed 2 nights in Nov 2018

2/10 Terrible

KHALID, JEDDAH

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel doesn't deserve to be 5 Star Hotel.It is NO Star Hotel.The hotel Was dirty.The linen were dirty and very very old.The hotel had no car barking.The bed were not comfortable.The bed mattress were very old,more than 10 years usage,We got Insomnia,so we could not sleep .I had to tip the house boy to clean the bathrooms well.
Stayed 3 nights in Aug 2018

8/10 Good

Khan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel I will stay again
Stayed 2 nights in May 2018

2/10 Terrible

Muhammad Saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a black spot on Marriott’s brand name. The moment you enter into the hotel it feels as if it’s my grandma’s home. Rusted gold and red theme, uncleaned mosaic and what not. The room has dirty spots on the furniture as if cooking oil was dropped.

8/10 Good

Nibras

Liked: Staff & service
Disliked: Property conditions & facilities
Good but old and tired.
It was ok. Not big deal. Proprty is very old and tired. Nothing like pictures shown on line. Furniture and room had very old furniture. Really needs face lift. For the money I paid I could get better. Breakfast staff was wonderful.

8/10 Good

Ahmed

Disliked: Property conditions & facilities

8/10 Good

Faisal

Liked: Cleanliness, staff & service
The Building has car parking which was closed without reasons
Stayed 1 night in Mar 2018

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Max, Virginia, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Jan 15th thru 19 telephone line not working
very poor service over all. I want my money back
Stayed 4 nights in Jan 2018

10/10 Excellent

iqbal, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly admosphier, excellent rooms, good food.
This was my 3rd visit in this hotel, every time I experienced improvement in entire facilities and their general administration. Close to Masjid Nawabi and their 24/7 shuttle service is very convenient to our elderly visitors as well as families with young children. This time I expected improvement in overall food selection. Keep it up your good job!
Stayed 5 nights in Dec 2017

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A visit to remember
Conveniently located, walking easily to Haram + shuttle bus at any time of day and night. Excellent WiFi and very helpful and friendly staff
Stayed 1 night in Dec 2017

2/10 Terrible

Alli

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

MR E M SEEDAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and value for money
I was given upgrade to a suite and it was really good. Service and breakfast was good
Stayed 1 night in Nov 2017

6/10 Okay

Khan Muhammad Sharif

Liked: Cleanliness, room comfort
Disliked: Staff & service
There was no parking, got no internet last day. So it was not very good experience. But some Bangladeshi staff’s Services was very good they try to provide services out of their way even though there was limit.
Stayed 3 nights in Nov 2017

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure experience,Great staff
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk or Shuttle to Masjid Nabwi
Excellent value. Great service. Super good management. Fantastic breakfast. Takes 12 Min to walk to Gate 6 of Masjid Nabwi. Takes 5 Min if you take their shuttle (shuttle is not allowed to drive to Gates of the Mosque. It must drop you a bit on the outside boundary - 5 Min walk.) we will most definitely stay here again.
Stayed 2 nights in Nov 2017

8/10 Good

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
Great stay for the price
Stayed 3 nights in Oct 2017

8/10 Good

Izzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

2/10 Terrible

Fahad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Room without view.. Limited restaurant menue. A bit far from the Harm so u need a ride especially for dhor and asr prayers.
Stayed 2 nights in Aug 2017

10/10 Excellent

qas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience
The hotel staff was very helpful and provided with the a very clean room with harram view. The breakfast was excellent with lots of options. Would book it for my next visit too.
Stayed 2 nights in Jun 2017