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Reviews of Al Rawda Royal Inn

5 out of 5
Al Rawda Royal Inn
Central Area, 20012, Madinah

Reviews

6.8
Rating 10 - Excellent. 18 out of 50 reviews" "
Rating 8 - Good. 10 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 8 out of 50 reviews" "
Rating 2 - Terrible. 9 out of 50 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

mohammad

Stayed 4 nights in Mar 2024

10/10 Excellent

Ahsan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Closest and convenient 1 minute walk to haram food
Stayed 1 night in Sep 2023

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 1 night in Mar 2023

10/10 Excellent

Mohamad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice and close to Haram

2/10 Terrible

Muaaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel of all times - Stay away it’s Tras
These guys had no power no AC no hot water and no internet, dirty room I was literally late to all my appointments due to no maintenance staff on property. I am definitely going to dispute this transaction I called hotels.com no one answered so I am pursuing my credit card
Stayed 1 night in Oct 2022

10/10 Excellent

YUSSEF, Poway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place
Stayed 2 nights in Apr 2022

10/10 Excellent

Kamrun

Stayed 1 night in Feb 2022

10/10 Excellent

MOHAMMED A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Al Rawda Royal Inn is Very Good and Wonderful.
The Al Rawda Royal Inn is Very Good and Wonderful. We stayed at the Al Rawda Royal Inn for 8 nights in Madinah, Saudi Arabia, with my family. The Hotel is located very close to the Masjid Al Haraam and is only a few minutes walk away. It is on the second row of Hotels behind the Taiba Suites and Moevenpick Al Munwara Hotels. The Staff were very friendly and very helpful especially Mr. Ezzat in Reservations, Mr. Marwan the Duty Manager, and Mr. Abdul Razzak on the Front Desk. The Housekeeping and Restaurant Staff were also Excellent especially Selim in the Restaurant. The Hotel has spacious rooms including the disabled room and all the rooms were nice and clean. The food was also very good. We enjoyed our stay very much this time and we will be staying here next time we visit Madinah In-Sha-Allah for our Umrah/Visit to Saudi Arabia. Mohammed Abdul Karim
Stayed 8 nights in Dec 2021

2/10 Terrible

Muhammad Raihan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Overall room service was bad, stayed 3 night but no room cleaning., no towel, no one cam to clean room Keep asking for towel and they run out of towel in hotel I would not recommend unless you are badly in need
Stayed 3 nights in Nov 2021

8/10 Good

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and close to Harram
Our stay was comfortable, relaxing and enjoyable. Staff was friendly and helpful. Any type of need was promptly fulfilled. Was very close to the masjid Nabvi. Strongly recommend this facility.
Stayed 6 nights in Nov 2021

10/10 Excellent

Ahrrus

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location with very competitive pricing makes for this hotel exceptional value for money! Will definitely be returning!
Stayed 4 nights in Nov 2021

6/10 Okay

Nazimuddin

Travelled with family
I ordered twin room for family and end up with two single separate beds I each room. I also declared when booking I have 2 adults plus 2 children for 2 rooms. Spoke to manger and they gave slightly bigger rooms but still with 2 single beds.
Stayed 2 nights in Aug 2021

6/10 Okay

Mahmood

Disliked: Room comfort
The location is perfect but the furniture is bad... The room is a bit small. My wife got injured from the mattress, the mattress was in bad condition but covered with a clean sheet so there was a metal coming out from the side of the mattress and it was covered by the bed sheet.
Stayed 1 night in Aug 2021

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

2/10 Terrible

Faisal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
الأثاث قديم مفاتيح الإنارة ليست منظمة الإستقبال عشوائي مع النزلاء خدمة الغرف الطلب يأخذ على الأقل من ١٠ دقائق إلى ١٥ دقيقة المواقف ممتلئة طوال الوقت فلابد من إيجاد موقف بديل موظف الإستقبال يقول لي دبر نفسك وحارس المواقف يقول مالي دخل فيك التعامل موب راقي فلا أنصح أحد بالحجز فيه
Stayed 2 nights in Jan 2021

4/10 Poor

AJEED SAB

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Location and clean room. Close to haram Ladies entrance
Stayed 1 night in Sep 2019

8/10 Good

Ahmad

Liked: Cleanliness, room comfort
Nice hotel
Good location.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

2/10 Terrible

Mazharul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I booked this hotel based on 5 star hotel. But i give it 3 star. Breakfast was poor. All items were cold. Room condition is not as good as 5 star.
Stayed 3 nights in Mar 2019

8/10 Good

Qamar Ul Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Qamar Ali Uk
We been for umrah,checking staff very nice.hotel very near to hotel.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , cleanness, rome furniture and breakfast buffet
Stayed 1 night in Mar 2019

2/10 Terrible

Mohammed Abdul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Mistake Nightmare Check-In & Fire Alarm Chaos
I chose this hotel for me and my family after the reviews on the Hotels.com website. My family and I have been booking through Hotels.com for many years and this was the first time we chose the AL-RAWDA ROYAL INN as it was only a few metres from the Holy Mosque, which is great for my family as a couple of them are in wheelchairs. HOWEVER, Biggest Mistake I made... Check-In was a nightmare and CHOAS during the fire Alarm when ALL THE STAFF RAN OUT OF THE HOTEL FIRST. We arrived early at 12pm and were left stranded in the lobby for 5 hours before we were given our rooms. I had called 2 weeks in advance and I was told early check-in would not be a problem. No accessible rooms either as I had requested. The Triple Rooms were NOT proper sized Triple Rooms. They were Twin Rooms with an extra bed pushed in. The rooms were not like the photos on the Hotels.com website. BUT this was the least of our problems for the 4 nights that I had booked. During the first night there was a Power Cut and the Fire Alarm went off in the middle of the night. We were on the 3rd Floor of the hotel and we had to carry my disabled mother down 5 floors of stairs to get to the lobby. There were no staff around and people were panicking an children were crying. When we go to the lobby ALL the HOTEL STAFF had LEFT the HOTEL. There was NO HOTEL STAFF for 2 hours. Guests were left stranded. 2 hours later the Fire Alarm was turned off and Guests told to return to their rooms.
Stayed 1 night in Jan 2019

4/10 Poor

Emad

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again.
Old and unclean. Not a 5 star at all. Never again. Not worth the asked price.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, room comfort
Pleasantly impressed
It was pleasant stay and hotel is very near to Haram
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good: Its very close to Haram. Staff is friendly Bad: This is not 5 star maybe at best 3 or 4 start hotel; smaller elevators, lights don't come on on your floor until you step out of room or elevator - annoying. rooms are small; internet is poor and open no password or registration for wifi. Food was just not good. I will avoid this in future
Stayed 4 nights in Nov 2018

10/10 Excellent

Sirajuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Service Exelent
Stayed 5 nights in May 2018

4/10 Poor

BRENDA, newyork, us

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy
I was told by a Expedia rep that this hotel was 5 stars. It was very disappointing when I went in the room.
Stayed 1 night in Mar 2018

10/10 Excellent

SYEDUL

Liked: Cleanliness, staff & service, room comfort
Excellent stay but not up to 5 star standard
The location of the hotel was excellent, right outside the Haram (30 seconds walk) and right next to Hilton. Pros The service was excellent and very fast. The cleaners came promptly when required and always asked us if we needed anything. Very close to shops like Bin Dawood and behind Taiba Arac Suites (where you can find anything you need). Free WiFi was good even in our rooms. Cons The hotel was not up to 5 star standard because the furniture and decor were old and outdated. Breakfast was decent but not like Hilton Overall I would recommend this hotel.

10/10 Excellent

Abdulrahman, الشرقية

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق مرتب و قريب من الحرم جداً
المشكلة الوحيدة هي المواقف قليلة و ضيقة. بالنسبة للمسافة من الحرم فهي ممتازة جداً خاصة للنساء.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
الغرفه غير نظيفه بقايا طعام على الارض و صراصير بالغرفه
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Only location is the best
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
تعامل بعض موظفين الاستقبال سيء جدا
Stayed 1 night in Sep 2019

8/10 Good

Hsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Mohamed

Liked: Staff & service
الغرف ضيقة بعض الشيء وعلى الرغم من حجزي لغرفة بعيد عن منطقة التدخين إلا أن الغرفة المجاورة كان يقطن بعا زوار من إندونسيا وكانو يدخنون بطريقة فظيعة وعند الشكوى في الاستقبال لم يحركو ساكنا للأسف وبشكل عام الاقامة مقبولة لقرب الفندق من المسجد النبوي
Stayed 2 nights in May 2019

8/10 Good

Aymn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

SAAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to al haram, very good and friendly services even though the room are old
Stayed 1 night in Sep 2018

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

محمد

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق لايستحق أكثر من ثلاث نجوم ✨
سعره غال جدا مقارنة بالفنادق المجاورة التأخير في الدخول خدمة الغرف سيئة جداً الواي فاي سيء جداً ولايعمل الأثاث مستهلك الأفطار متنوع وجيد يوجد 6 مصاعد ولايوجد تأخير قريب جدا من الحرم ومن باب النساء الغربي للحرم
Stayed 3 nights in Jul 2017

4/10 Poor

Ibrahim

Liked: Room comfort
Disliked: Cleanliness
الغرف ضيقة وغرفة الطعام للفطور كانت غير نظيفة الكراسي معتقه والخدمة ضعيفة
Stayed 2 nights in Jul 2017

8/10 Good

Majed

Liked: Cleanliness, property conditions & facilities, room comfort
موقع رائع وخصوصا لقبه من مصلى النساء بالمسجد النبوي. ولكن واجهت مشكلة في تسجيل الدخول للفندق بسبب قلة خبرة العاملين في الحجوزات
Stayed 3 nights in May 2017