Indoor pool, sun loungers

Reviews of Canalta Brooks

2.5 out of 5
Canalta Brooks
115-15 Avenue West, Brooks, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 542 reviews" "
Rating 8 - Good. 192 out of 542 reviews" "
Rating 6 - Okay. 28 out of 542 reviews" "
Rating 4 - Poor. 6 out of 542 reviews" "
Rating 2 - Terrible. 4 out of 542 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from Canalta Brooks Team :) on Mar 18, 2024
Hello Jacqueline,We appreciate the feedback! Thank you for choosing to stay with us and we hope to see you again soon!Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Canalta Brooks Team :) on Mar 17, 2024
Hello Allison,Thank you for the 5 star review! We appreciate that you took time out of your day to leave us a review. We hope you choose to stay with us again in the future!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Canalta Brooks Team :) on Mar 11, 2024
Hello Amanda,We greatly appreciate that you took the time to rate our property. Thank you for staying with us and we hope to welcome you back soon!Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Yummy breakfast and fun games room by the pool
Stayed 1 night in Jan 2024
Response from Canalta Brooks Team :) on Jan 22, 2024
Hello Tessa,Thank you for taking the time to leave us a wonderful review! We are so glad you loved your stay and the amenities we had to offer! We hope you choose to stay with us again.

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the stay. While it was quick, it was good.
Stayed 1 night in Jan 2024
Response from Canalta Brooks Team :) on Jan 18, 2024
Hello Jordan We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations. We want to thank you for staying with us and we look forward to serving you again in the future! Warmest Regards

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Well run. Would stay again.
Stayed 1 night in Jan 2024
Response from Canalta Brooks Team :) on Jan 14, 2024
Thank you Craig for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Warmest Regards

8/10 Good

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Canalta Brooks Team :) on Jan 8, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Trevor

Travelled with family and small children
Liked: Amenities
Clean hotel. Good pool for the kids.
Stayed 1 night in Jan 2024
Response from Canalta Brooks Team :) on Jan 8, 2024
Hello Trevor,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the kids had fun in the pool. We are looking forward to see you again soon!Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Canalta Brooks Team :) on Jan 8, 2024
Hello Emily,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Aldran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in Brooks Alberta It is my first choice at Brooks Breakfast excellent Very clean Has a pool but did not use it Will next time
Stayed 2 nights in Dec 2023
Response from Canalta Brooks Team :) on Dec 9, 2023
Hello Aldran,We appreciate your review. We are grateful to know that Canalta is your first choice in Brooks. Thank you for staying with us and we are looking forward to serve you again soon!Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Charmaine or John

Stayed 1 night in Dec 2023
Response from Canalta Brooks Team :) on Dec 9, 2023
Hello Charmaine/John,Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.Warmest Regards,Canalta Brooks Team :)

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the pool
Stayed 1 night in Dec 2023
Response from Canalta Brooks Team :) on Dec 5, 2023
Hello Nichole,We appreciate your feedback and we are glad to know that the kids had fun in our pool. Thank you for staying with us and we hope to welcome you again soon!Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, better then the other hotels in Brooks.
Stayed 1 night in Nov 2023
Response from Canalta Brooks Team on Dec 5, 2023
Hello and thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Thank you, once again, for your kind words and we hope to serve you well again soon!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Canalta Brooks Team :) on Nov 28, 2023
Hello Allison,We greatly appreciate the positive rating. Thank you for staying with us and we hope to welcome you again soon!Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

NASHIR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023
Response from Canalta Brooks Team :) on Nov 19, 2023
Hello Nashir,Thank you so much for the 5 star review! We are so happy you loved our services. We work hard to make your stay great. We hope that you choose to stay with us in the future.

8/10 Good

Roger

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Canalta Brooks Team :) on Nov 19, 2023
Hello Roger,Thank you for your 4 star review! We hope that you choose to stay with us again in the future.

8/10 Good

Tim

Stayed 1 night in Oct 2023
Response from Canalta Brooks Team :) on Nov 1, 2023
Hello Tim,Thank you for leaving us a review! We hope you choose to stay with us again in the future! Have a wonderful day.

8/10 Good

Randy

Stayed 1 night in Oct 2023
Response from Canalta Brooks Team :) on Nov 1, 2023
Hello Randy,Thank you for leaving us a 4 Star review! We hope you choose to stay with us again in the future. Have a wonderful day.

4/10 Poor

Ryan

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Nabours were very rude
Stayed 1 night in Sep 2023
Response from Canalta Brooks Team on Oct 12, 2023
Hello Ryan,Let me give you my sincerest apologizes about your stay with us. We are very sorry to hear about your unfortunate experience at our property, as this truly was not our intention. We greatly appreciate you taking the time to express your concerns. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Ana

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Canalta Brooks Team :) on Oct 28, 2023
Thank you for leaving us this great rating! We hope to see you again soon!

10/10 Excellent

chris

Stayed 2 nights in Oct 2023
Response from Canalta Brooks Team :) on Oct 30, 2023
Hello Chris,Thank you for the 5 star review! We appreciate you taking the time to leave us a review. We hope to have you stay with us again in the future.

8/10 Good

Sarah

Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Oct 25, 2023
Hello Sarah,Thank you for the 4 star review! We appreciate you taking the time out of your day to leave us a review. We hope you choose to stay with us again in the future!

10/10 Excellent

Linda

Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Oct 14, 2023
Hello Linda,Thank you for the amazing 5 Star review! We appreciate you taking the time out of your day to leave us a review. We hope we see you again in the future!

10/10 Excellent

Dianne

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beyond clean. Staff very courteous and responsive. Children loved the water slide pool and hot tub. The included breakfast was more than one would expect from a serve yourself and very good.
Stayed 3 nights in Sep 2023
Response from Canalta Brooks Team :) on Sep 22, 2023
Hello Dianne,Thank you for leaving us a wonderful review! We are so happy to hear that your stay was excellent and lived up to your expectations. We hope to have you stay with us again in the future !

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Oct 8, 2023
Hello David,Thank you for giving us 5 stars! We appreciate your feedback, and hope that we will see you again in the future.

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
The mattress was in dire need of replacement, woke with a sore back. The sagging is visible upon e tering the room. We stayed for the heated pool, but were unimpressed for the price. No information about checkout times, pool times or amenities in area in room.
Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Sep 17, 2023
Hello Robert. Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about the things we need to work on. We will ensure to work on the issues you have listed above.

8/10 Good

Kelsey

Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Sep 14, 2023
Hello Kelsey, Thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, so I am very happy to see that it reflected on your last visit! We greatly appreciate that you chose to stay with us and we cannot wait to serve you again in the near future!All the best!

10/10 Excellent

Damien

👍
Stayed 2 nights in Sep 2023
Response from Canalta Brooks Team :) on Sep 4, 2023
Thank you so much for the great review! We hope to see you again soon!

10/10 Excellent

Clare

Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Sep 4, 2023
Thank you so much for the great review! We hope to see you again soon!

10/10 Excellent

Elenilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful rooms superb staff
Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Sep 4, 2023
Thank you so much for the great review! We hope to see you again soon!

10/10 Excellent

Leanor

Stayed 1 night in Sep 2023
Response from Canalta Brooks Team :) on Sep 23, 2023
Hello Leanor,Thank you for the incredible review! We appreciate your feedback. We hope to have you stay with us again in the future.

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the thoughtful and considerate concierge staff!!
Stayed 2 nights in Aug 2023
Response from Canalta Brooks Team :) on Sep 2, 2023
Hello Adrienne,Thank you for the wonderful review! Our front desk staff will be pleased that you enjoyed the service they provided for you. We hope to see you again one day!

10/10 Excellent

Charmaine or John

Stayed 1 night in Aug 2023
Response from Canalta Brooks Team :) on Sep 4, 2023
Thank you so much for the great review! We hope to see you again soon!

10/10 Excellent

Chrystina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Aug 2023
Response from Canalta Brooks Team :) on Sep 2, 2023
Hello Chrystina,Thank you for the great review! We are glad you loved the services provided. Our staff will be so happy to hear that you enjoyed your stay. We hope you decide to stay with us in the future.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Canalta Brooks Team :) on Aug 30, 2023
Thank you for taking the time to review your stay with us! We hope to see you again soon!

8/10 Good

Olma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Aug 2023
Response from Canalta Brooks Team :) on Aug 30, 2023
Thank you for the great review! We look forward to seeing you again soon :)

10/10 Excellent

Sheara

Stayed 1 night in Aug 2023
Response from Canalta Brooks Team :) on Sep 17, 2023
Hello Sheara,Thank you for leaving us a star rating! We always want to ensure that every guest has an amazing stay and I can see that we delivered that to you. Looking forward to serving you the next time you are in town.

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room. Could use better quality toilet paper and kleenex.
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 30, 2023
Hello and thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, so I am very happy to see that it reflected on your last visit! We greatly appreciate that you chose to stay at with us and we cannot wait to serve you again in the near future!All the best!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 26, 2023
Hello Heather,Thank you for taking the time to rate our hotel! We are glad that you enjoyed your stay and we hope to see you again very soon.Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 25, 2023
Hello Wendy,I would like to extend my sincere gratitude regarding the positive review you left about your experience about your stay. Our staff continuously strive to improve and deliver the best hospitality service possible! Have a great day and please come back again soon.

8/10 Good

Frieda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean the beds were comfy . the breakfast was good with lots of choises
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 25, 2023
Hello Frieda, and thank you so much for leaving us such a wonderful review! We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. you, once again, for your kind words and we hope to serve you well again soon!

8/10 Good

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was accommodating; friendly staff goid amenities
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 30, 2023
Thank you for the great review! We hope to see you again soon :)

10/10 Excellent

Kenneth B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Great breakfast in the morning
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 21, 2023
Hello Kenneth,Thank you for taking time out of your busy day to give us such an amazing review! We are glad you loved your stay here and were treated with respect and kindness, our staff will be happy to know you enjoyed the services provided!

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Clean site.
Stayed 4 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 21, 2023
Hello Jean,Thank you for leaving such a wonderful review! We are happy we were able to give you the stay that you deserved. We hope you choose to stay with us again in the future !

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 21, 2023
Hello Brian,Thank you for leaving an excellent rating! We appreciate you taking the time out of your busy schedule to leave us a review. We hope to see you again on your next trip!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient staff. Big parking lot. Rooms clean and quiet
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 21, 2023
We greatly appreciate that you took the time to share your experience. I am happy that we were able to meet your expectations regarding and want to hank you for staying with us and we look forward to serving you again in the future.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Excellent staff who were very helpful and accommodating. Great breakfast included. Pool and hot tub were a bonus!
Stayed 3 nights in Aug 2023
Response from Canalta Brooks Team :) on Aug 21, 2023
Hello and thank you very much for such a great review! We work really hard to deliver the best hospitality service possible, so I am very happy to see that it reflected on your last visit! We greatly appreciate that you chose to stay with us and we cannot wait to serve you again in the near future!All the best!

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Canalta Brooks Team :) on Sep 7, 2023
Hello Grant,We appreciate your wonderful review! We are pleased to see our services were up to your standards. Thank you for staying with us we hope to serve you again one day.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Canalta Brooks Team :) on Aug 20, 2023
Hello Lindsey,We appreciate the rating! Thank you for staying with us and we hope to welcome you back soon.Warmest Regards,Canalta Brooks Team :)

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids really had fun with the amenities.
Stayed 1 night in Aug 2023
Response from Canalta Brooks Team :) on Aug 20, 2023
Hello Lisa,We greatly appreciate that you took the time to leave us a review. Thank you for staying with us and we hope to see you again soon!Warmest Regards,Canalta Brooks Team :)