Hi Carmi, thanks for your review. I'm glad that you were satisfied with the room cleanliness and comfortability. Our location is definitely a plus! We look forward to having you stay with us in the future.

Hi Liisa, thanks for your review. I appreciate your feedback with the things we could improve on. I do know that some of our exhaust fans are very quiet and can seem like they aren't working, but that may have not been the case for you. We look forward to your next visit, and if there's ever any issues with your room, please let us know. We're always glad to help our guests! :)

Thanks for the stellar rating, Lauren! We really appreciate it.

Hi Bonnie, thanks for your review! I'm glad to hear that you had an enjoyable stay. Hopefully next time we can bump that rating to a 5. Feel free to let us know what you were satisfied with and where we could make improvements.

Thanks for your rating, Kathleen. Feel free to let us know what you were satisfied with and what could be improved on. We hope you'll come stay with us again sometime.

Hi Dirk, thanks for your review! It's great to hear that you were satisfied with the room cleanliness and comfortability. Many of our guests enjoy the convenience of our hotel location. We hope you'll come stay with us on your next Ashland visit.

Hi Jennifer, thanks for your rating. I'm sorry that your stay was not enjoyable this time around. Feel free to inform us on what happened so we can improve. Guest satisfaction is our top priority, and we hope you'll give us the chance to make things right the next time you come to Ashland.

Hi Nancy, thanks for taking the time to leave a review. I'm pleased that our staff fixed the issue and went the extra mile to make sure your stay was great. We love to hear when our guests are happy! We look forward to hosting you again on your next visit to Ashland. Until then, safe travels :)

Hi Cameron. Upon reading your review, I was bummed out that you had a disappointing stay with us, especially since you're a frequent guest at our hotel. We hope you'll allow us the opportunity to make things right the next time you visit the area. We would really like to provide you with a better experience.

We're glad to hear you enjoyed your stay, Regina! We look forward to hosting you again.

Hi Allison, thanks for sharing your review. A lot of our guests enjoy the location of our hotel; how it's tucked away in a quiet area by the creek, yet also within walking distance to town! Thanks for staying with us and we hope you'll come back in the future :)

Hi Wynn, I am pleased to read your comments regarding your stay. We have been working hard to make improvements, and it means a lot when these efforts are recognized. Guest satisfaction is our top priority, and we're happy we could show you that. We look forward to your next visit with us! :)

Hi Jessica, thanks for the stellar review! Many of our guests like that our hotel is quietly tucked away by the creek, yet also close to town. It's great to hear that you enjoyed your stay, and we look forward to hosting you again!

Hi Nola, thanks for sharing your experience. It's great to hear that our staff helped you switch rooms. Guest satisfaction is our number one priority, and I'm glad we had the opportunity to put that into action. We hope you'll stay with us on your next visit to town! :)

Hi Sharon, thanks for leaving a review. It's great to hear that you were happy with the room and our amenities. We hope to see you again!

Thanks for the stellar review, Brian! We're so glad that your stay was wonderful. We'll see you next time! :)

Hi Dirk, thank you for your review. We're happy to hear that you enjoyed your stay with us! We hope to have you as our guest again in the future.

Thanks for the stellar rating, Paul. We really appreciate it! :)

Hi Craig, thanks for the review. We're so happy you enjoyed your stay with us. We hope you'll come back the next time you visit the area! :)

Hi Paul, thanks for sharing your review. We're so happy that you enjoy staying with us. The location is a definite plus! We look forward to seeing you on your next trip to Ashland. :)

Hi Kenneth, thanks for your review. Our location being quiet and by the creek, while also close to downtown, is something we know our guests will love. We're happy to hear that your stay was enjoyable! We'll see you next time.

Thanks for the stellar rating! We really appreciate it.

Hi Robert, thank you for sharing your experience. I'm glad you enjoy the hotel cleanliness, location, and scenery, as well as the convenience of being close to downtown. The EV charging stations are a definite plus! We hope to serve you again on your next visit to Ashland.

Hi Christie, thank you so much for the stellar review. Sounds like you had a wonderful experience! Thanks for staying with us, and we'll see you next time.

Thanks for the rating, Kelly Anne! Feel free to let us know what we could do next time to bump that rating to a 5 :)

Hi Karissa, thanks for the 5 out of 5 rating! We really appreciate it, and hope you'll come stay again sometime.

Hi Jessie, thank you for the positive rating! We're so glad you enjoyed your stay, and we look forward to having you again.

Hi Pauline, thanks for the positive rating! Feel free to let us know what we can do to bump that rating to a 10. We hope to serve you again on your next visit to Ashland.

Hi Brian, thanks for sharing your thoughts. I'm sorry about this issue and appreciate you bringing it to our attention. I'll pass this onto the team so we can improve in this area. I'm happy to hear that aside from that, your stay was pleasant. We hope you'll stay with us again the next time you visit Ashland.

Hi ladd, thanks for your rating. Feel free to let us know what we could do next time to bump that score to a 10 out of 10. We hope to have you as our guest again! :)

Hey Patricia, thank you so much for the stellar review! It's nice to hear that our guests are happy. We look forward to serving you the next time you go to Ashland! :)

Hi Janet, thanks for the amazing rating and review! I'm so happy that your stay was pleasant and you enjoyed the breakfast. I also love how our hotel is tucked away in a quiet zone by the creek, yet it's also close to the liveliness of downtown. It sounds like you guys had a blast playing music together! We look forward to having you as our guests on your next visit to Ashland. Safe travels! :)

Hi, thanks for taking the time to leave us a review. I'm very disappointed about your poor check-in and parking experience, and for that, I sincerely apologize. As our guest, your feedback is valuable, and we've taken this into account to prevent issues like these, going forward. We hope you'll give us another chance to make things right. Thanks again for sharing your thoughts.

Hello Amy, thank you so much for sharing your feedback with us. I'm happy to hear that your room was clean and comfortable, though I'm sorry about the disappointing breakfast. We appreciate you letting us know about this. Your comments will be used to help improve our breakfast so we can be well prepared to serve our guests. The hot tub will not be up and running again due to complex reasons that are a bit much to explain here. However, we are working on making multiple improvements to different aspects of our hotel, and we hope you'll come back the next time you go to Ashland. We'd like to have the opportunity to provide you with a better stay.

Thanks for the stellar review, Leeana! It's good to know you were satisfied with your stay. We hope you'll come back on your next visit to Ashland.

Thanks for your feedback, Troy. Feel free to let us know what we could do next time to bring that rating up to a 5. We hope to have you as our guest again, and have a happy new year! :)

Hi Carol, thank you so much for the positive review! We're stoked that you enjoy our hotel enough to be a regular guest. It's good to know that we're making our guests happy. We look forward to your next visit!

Hi Rejina, thanks for sharing your feedback. I'm glad you enjoyed your stay, and we appreciate you bringing the issue about the heater to our attention. We're glad to address room issues so our guests can have a more comfortable stay. We hope to serve you again in the future! :)

Thanks for the rating, David. We really appreciate it!

Hello Brian, thanks for taking the time to leave us a review. I'm disappointed that your room cleanliness fell below our standards, and we failed to provide you with a comfortable stay. All of your comments have been acknowledged and addressed to prevent issues like these from arising in the future. We have recently put up our holiday decorations, though I'm sorry to say the hot tub will not be back in service, for reasons that are a bit complicated to explain here. We hope you'll consider staying the next time you come to town so we can make up for your poor experience.

Hi Tim, thank you for taking the time to provide feedback. I'm sorry to hear that the room cleanliness was poor and our staff wasn't warm and accommodating as we should be. We've definitely taken note of your words so we can step up and provide better experiences for our guests. We very much appreciate your business and hope you'll stay with us in the future. Safe travels!

Hi John, thanks for the stellar rating. It is indeed a nice location, conveniently close to town, yet tucked away in its own quiet and peaceful atmosphere by the creek. We take pride in this aspect of our hotel and I'm glad it influenced your positive review. We'll see you next time, and safe travels.

Hi Stacey, thank you so much for your comments. I'm stoked to hear about your positive experience! It means a lot, as we've been making improvements to increase our guest satisfaction. The breakfast has taken a huge stride forward compared to how it was before. We look forward to serving you on your next visit to town.

Hi David, we're really loving your 5 out of 5 rating! It's great to know that we're making our guests happy. We hope to have you on your next trip to Ashland.

Happy to hear it, Dianne! We'll see you next time.

Hi Dean! Wow, your review brightened up my morning. It's always great to hear when our guests become regular visitors.Thank you for sharing your thoughts, and we'll see you next time.

Thanks for the rating! Feel free to let us know how we could bump that rating up to 10 out of 10. We hope to have you as our guest in the future.