In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
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Reviews of Comfort Inn Medford North

2.5 out of 5
Comfort Inn Medford North
2280 Biddle Road, Medford, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 391 out of 820 reviews" "
Rating 8 - Good. 276 out of 820 reviews" "
Rating 6 - Okay. 95 out of 820 reviews" "
Rating 4 - Poor. 28 out of 820 reviews" "
Rating 2 - Terrible. 30 out of 820 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Hotel was fine.
Stayed 1 night in Apr 2024

8/10 Good

Roni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Lorena

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Parking abutments are not aligned properly. My 96 yr old mother fell over the abutment and broke her hip severely. I and my daughter also stumbled over them but were able to remain upright. Employee also stated she had tripped over these dangerous abutments. They should be properly aligned or removed alll together. You will be eventually sued if you ignore these comments.
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
Excellent value. Rooms and facilities were clean, staff was friendly and helpful, breakfast was typical fare, but was fresh.
Stayed 2 nights in Apr 2024

8/10 Good

Cher

Liked: Cleanliness, property conditions & facilities
Easy to check in and check out. Even though it was close to the highway and airport, it was a lot more quiet than i had expected which was definitely a plus.
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Elizabeth

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
lady when I checked in was incredibly rude and unprofessional. and the room had obviously not been vacuumed in a few weeks. trash was overflowing downstairs and it just overall was awful. will not be returning, and will be telling everyone I know not to stay here.
Stayed 7 nights in Jan 2024

8/10 Good

Joel

Stayed 1 night in Feb 2024

6/10 Okay

Eugene

Travelled with partner
Liked: Cleanliness
Property was clean and comfortable but the access to the hotel was a nightmare. We drove around in a circle two times before we stopped on a road outside the property and my wife went across a road and asked the desk clerk how to enter the property. It is the most ridiculous access I have ever seen. We were told to enter another hotel parking lot to get to the Comfort Inn. THERE WAS NO SIGNAGE! Also, serve a better breakfast. Microwave eggs, sausage SUCK!
Stayed 1 night in Jan 2024

8/10 Good

Kelsa Layne

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Daisy, Eureka

Business traveller, Travelled with partner
The rooms were clean the hot tub was hot, but the breakfast was not good. And the morning front desk tried to shame me for extending check out time cause most everyone else checked out by 7am (and??). Im sorry but with how clean the rooms were, i doubt housekeeping would have finished the enite motel by 11:30 accept for our room
Stayed 1 night in Jan 2024

10/10 Excellent

Bill, Aptos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is determined to make my stay an excellent experience.
Stayed 1 night in Jan 2024

10/10 Excellent

albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Gallion

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at the comfort inn and I would stay there again if ever in that area again
Stayed 4 nights in Jan 2024

10/10 Excellent

Sean, Klamath Falls

Stayed 1 night in Jan 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Donald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Stayed 1 night in Dec 2023

2/10 Terrible

Jakob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Gene

Stayed 1 night in Dec 2023

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2023

10/10 Excellent

Lahna, KLAMATH FALLS

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this room for my moms birthday sabbatical. She raved about how kind and wonderful the staff was when she checked in and how much she enjoyed he stay! Thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

Mikell

Liked: Cleanliness, staff & service, property conditions & facilities
The check in and check out staff were amazing!!!!
Stayed 1 night in Dec 2023

6/10 Okay

John

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023

10/10 Excellent

Silvia

Stayed 1 night in Dec 2023

10/10 Excellent

Alexey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception. Very helpful. We didn’t use the facilities and just slept overnight. Breakfast is traditional pre-cooked/self cooked process food, hence nothing special.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dimly lit, lobby under construction, room in need of a refresh, dirty ice bucket...
Stayed 1 night in Nov 2023
Response from Cristal. on Nov 28, 2023
Thank you for staying with us. We apologize for the ice bucket being dirty. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Tim

The staff was really great
Stayed 1 night in Nov 2023
Response from Cristal. on Nov 28, 2023
Thank you for staying with us. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Good

Joan

Stayed 1 night in Nov 2023

4/10 Poor

Matt

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a good place. Not worth the money
Stayed 2 nights in Nov 2023
Response from Cristal on Nov 28, 2023
Thank you for staying with us Not sure why you say we are not a good place? or not worth it? We apologize for failing to exceed your expectations.

4/10 Poor

mary j.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very disappointed! Hotel was advertised as newly renovated. Actually they were in the beginning stages and construction all over the place. Nothing was renovated yet. I will say the beds and pillows were very comfortable! The odor in hallways and room seemed like a more unpleasant odor was being covered up. I d oubt if I would stay at another comfort inn again, except for the exceptional one in Beaver, Utah!
Stayed 1 night in Nov 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We apologize for the inconvenience. We are under renovation. Please be patient with us. We will appreciate it.

4/10 Poor

ERIC, Gilroy

Stayed 1 night in Nov 2023

8/10 Good

Susan

Pool under renovation
Disappointed that pool not available due to renovations, but room was nice.
Stayed 1 night in Nov 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We apologize for the pool being close. It's almost done just a couple more days. We hope to see you again soon and hope we will have the pool open,

6/10 Okay

Shelly

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Property conditions & facilities
I was never this property was under construction. The rugs were pulled up in hall and we had to walk through construction sites. Hole on bathroom door. Construction noise I was over charged above base rate of $74.95 for this hotel by Expedia who is suppose to give me a discounted price. Complimentary breakfast was good.
Stayed 1 night in Nov 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We do apologize for the renovation that was going on. About being over charge you would have to talk more to Expedia.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Will stay here again.
The hotel is currently going thru a refurbishment so the pool and spa were not available. But the brekfast was good and the coffee in the lobby and the coffee in the rooms were really good.
Stayed 2 nights in Nov 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We really appreciate about us being under renovation. We are glad you enjoyed our breakfast, and coffee/ We hope to see you again in the future.

10/10 Excellent

Gurinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Nov 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We appreciate your business. We hope to see you again soon.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Solid stay. Breakfast was good and had plenty of sausage, eggs, bacon at 7 am. Staff was friendly.
Stayed 3 nights in Oct 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We glad you enjoyed the breakfast. We hope to see you again in the future.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We appreciate your business. We hope to see you again soon

2/10 Terrible

Cory, Magalia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like perfumed dog urine. It was very noisy as well.
Stayed 1 night in Oct 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We apologize for the smell in room and for the noise. Always can call the front desk to see what we can do of the situation. We hope you can give us another chance and to see you again in the future.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We appreciate your business. We hope to see you again soon

10/10 Excellent

Chris

Staff member Carinna went way above and beyond to resolve a reservation issue
Stayed 1 night in Oct 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We are glad that our front desk was able to help you. We appreciate your business. We hope to see you again soon.

8/10 Good

Treasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cristal. on Nov 22, 2023
Thank you for staying with us. We appreciate your business. We hope to see you again soon

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was very hard to find the entrance from the main road. Had to make several U-Turns because the street to the hotel was not well lit at night. The swimming pool doesn’t have a shower to wash off and the chlorine inside the jacuzzi was so strong that if felt like it was burning my eyes. Everything else was nice.
Stayed 1 night in Sep 2023
Response from Cristal. on Oct 17, 2023
Thank you for staying with us. We apologize about the location. We do know that it's hard to find and especially in the night. We are trying to talk to ODOT to see if we can do anything about having more signals to make it easy for the guest. We will look into the hot tub and shower in the pool. We apologize for the inconvenience.

10/10 Excellent

Tracy

Stayed 2 nights in Oct 2023
Response from Cristal. on Oct 17, 2023
Thank you for staying with us. We appreciate your business. We hope to see you again soon.

8/10 Good

Benjamin

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Pool was pretty dirty and water smelt weird in pool.
Response from Cristal. on Oct 17, 2023
Thank you for staying with us. We apologize about the pool. We will look into it haven't had any complaint about it. We hope to see you again soon.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast items, convenient to all of shopping areas close by. Easy to get to freeways. Clean rooms. Was able to book 2 rooms next to each other.
Stayed 1 night in Sep 2023
Response from Cristal. on Oct 17, 2023
Thank you for staying with us. We are glad you enjoyed the breakfast. Hope to see you again in the future.