[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Gran Conquistador 33 A tranquil urban retreat in Laureles-Estadio where business travelers find comfort alongside vacationers, just minutes from Pueblito Paisa ![Property grounds](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/90892e66.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/29fbda1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Quadruple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/8902afe7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/f57c136e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/28d2c1d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Gran Conquistador 33 welcomes travelers to Laureles-Estadio with an inviting atmosphere. Guests enjoy local cuisine at breakfast, connect to in-room WiFi, or relax in the garden. The on-site business center and banquet hall cater to work needs and special occasions. 7.4 Good ## Popular amenities - Breakfast included - Air conditioning - 24/7 front desk - Free WiFi - Restaurant - Business services ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=103150248&PinnedHotelID=103150248&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/bec0e743.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - Sleeps 2 - 1 Double Bed ![Superior Double Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/0999b364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - Sleeps 2 - 1 Double Bed ![Deluxe Double Room, Multiple Beds](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/535a7f65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Multiple Beds ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - City view - Sleeps 6 - 2 Double Beds and 2 Twin Beds ![Standard Triple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/385fa1da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 2 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![1 bedroom, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/1e691aca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - Sleeps 4 - 2 Double Beds ![Superior Triple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/1112a4c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Superior Quadruple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/b89615f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - Sleeps 4 - 2 Double Beds ![Family Quadruple Room](https://images.trvl-media.com/lodging/104000000/103160000/103150300/103150248/a279436f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Private bathroom Cable channels Laptop workspace Desk Wardrobe or closet - Sleeps 8 - 2 Double Beds and 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-HOTEL-GRAN-CONQUISTADOR-33.h103150248.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-HOTEL-GRAN-CONQUISTADOR-33.h103150248.Hotel-Information) ## About the area Laureles - Estadio, a neighborhood in Medellín, is home to Hotel Gran Conquistador 33. Oviedo Shopping Center and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. [Visit our Medellín travel guide](https://www.expedia.ca/Medellin.dx6140804) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.23980%2C-75.58292&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XTjpBBeE2-_s1WlcybnMwatLj2A=) #33-24 Cra. 65, Medellín, Antioquia, 050030 ### What's nearby - Pueblito Paisa - 6 min walk - 0.6 km - Unicentro Shopping Center - 7 min walk - 0.6 km - Plaza Mayor Convention Center - 10 min walk - 0.9 km - Botero Plaza - 3 min drive - 2.5 km - Atanasio Giradot Stadium - 4 min drive - 2.5 km ### Getting around - Exposiciones Station - 15 min walk - Jose Maria Cordova Intl. Airport (MDE) - 41 min drive ### Restaurants - ‪Café Oma - ‬6 min walk - ‪beminimal - ‬6 min walk - ‪C&C CAMARONES - ‬3 min walk - ‪El Portal Chino - ‬6 min walk - ‪La Carbonera Conquistadores - ‬4 min walk ## About this property ### Hotel Gran Conquistador 33 Hotel near Plaza Mayor Convention Center Located close to Pueblito Paisa, Hotel Gran Conquistador 33 provides free breakfast (local cuisine), a garden, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps. Other perks include: - A banquet hall, a 24-hour front desk, and a vending machine Room features All 60 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. More amenities include: - Bathrooms with free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, housekeeping, and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11580000/11575400/11575368/f4b76736.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dorado La 70 Laureles - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,657 reviews CA $89 CA $89 total Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=11575368&PinnedHotelID=11575368&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/116000000/115750000/115740100/115740080/w1375h1255x6y0-ebc71113.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villanueva Comfort La Candelaria - Pet-friendly - Free WiFi - Housekeeping - 24/7 front desk 9.2 Wonderful 12 reviews CA $25 CA $25 total Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=115740080&PinnedHotelID=115740080&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/107000000/106050000/106040200/106040143/6c06aae3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novus Laureles Laureles - 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Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 47 reviews CA $59 CA $59 total Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=108721501&PinnedHotelID=108721501&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/113000000/112470000/112461000/112460970/40a4512d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### zenia Laureles - Free WiFi 9.2 Wonderful 32 reviews CA $35 CA $35 total Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=112460970&PinnedHotelID=112460970&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/96000000/95730000/95727100/95727002/2250ca77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Florencia Plaza El Poblado - Hot tub - Breakfast included - Free WiFi - Air conditioning 8.2 Very good 105 reviews CA $77 CA $77 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=95727002&PinnedHotelID=95727002&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 8:30 AM - A restaurant ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) ### Business services - Business center ### Outdoors - Garden ### Accessibility - No elevator - Tile flooring in room ### More - Banquet hall ## Room amenities ### Bathroom - Free toiletries - Private bathroom ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Property Registration Number 182221 ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Gran Conquistador 33 Medellin HOTEL GRAN CONQUISTADOR 33 Hotel HOTEL GRAN CONQUISTADOR 33 Medellín HOTEL GRAN CONQUISTADOR 33 Hotel Medellín ## Frequently asked questions ### Is Hotel Gran Conquistador 33 pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Gran Conquistador 33? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Gran Conquistador 33 on Oct 14, 2025 start from CA $26.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Medellin-Hotels-HOTEL-GRAN-CONQUISTADOR-33.h103150248.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Gran Conquistador 33? > This hotel doesn't offer parking. ### What time is check-in at Hotel Gran Conquistador 33? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Gran Conquistador 33? > Check-out is at 1:00 PM. ### Where is Hotel Gran Conquistador 33 located? > Located in Laureles - Estadio, this hotel is within a 15-minute walk of Cerro El Volador, Plaza Mayor Convention Center, and Pueblito Paisa. Unicentro Shopping Center and Universidad Pontificia Bolivariana are also within 10 minutes. Exposiciones Station is 15 minutes by foot and Suramericana Station is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Gran Conquistador 33 Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Amenities ### 7.8 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 43 8 - Good 25 6 - Okay 18 4 - Poor 9 2 - Terrible 15 ### 10/10 Excellent #### Cesar Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Cesar Stayed 1 night in Aug 2025 ### 8/10 Good #### JUANA Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atencion ##### JUANA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Edinson Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities very good price and very clean ##### Edinson Stayed 11 nights in May 2025 ### 4/10 Poor #### Nichole Apr 21, 2025 Disliked: Amenities, property conditions & facilities What i liked about this property was the local bakery across the street from the hotel. Its located in an area where its easy to get to the nightlife and daytime adventure. ##### Nichole Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Yuleiby Aug 6, 2025 Liked: Cleanliness, staff & service The hotel is good for the price we paid, it was clean and the staff was very friendly, the only thing I could say for the hotel to improve is that it would be good if they improved the area of the toiletries, for example, refill the container that is on the wall of the shower with shampoo or liquid soap for the body and for breakfast, although they do not have a menu, at least hire people who are dedicated to cooking because I noticed that the girls who clean the hotel rooms are the ones who make and serve breakfast and honestly the breakfast does not look very appetizing ##### Yuleiby Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Estefany Jul 23, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The place isn't very clean; there are cockroaches. The photos show one thing, but when you get to the hotel, you start seeing different things. The parking is uncomfortable, there's a lot of traffic noise near the hotel, and the breakfast isn't a buffet. Once you're there, you'll want to leave. ![](https://a.travel-assets.com/ugc/hotel-reviews/2d08bc71-288c-41e3-ad24-0da6d101403e-1753248109800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01a7086c-c109-4537-9ded-c8379a1ad1e3-1753248110074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a81267c0-e8f8-4951-867d-031c8b882618-1753248110061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Estefany Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Faiza Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice and safe ##### Faiza Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### janeytza Jul 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worse hotel ever in Medellin I”ve been staying, no recommended, and customer service without any empathy at all, from desk is a mess, they get mad if you ask to clean the room + I have an accident and they bill me one bed sheet Horrible ##### janeytza Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Yadira Aug 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean and the staff were awesome. I love it. ##### Yadira Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Tayeb May 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was not clean and paint is peeling off the walls in the p bathroom. This place has construction and one can not sleep in the morning, mid day or afternoon. The area is surrounded by my many homeless people. I definitely do not recommend it. ##### Tayeb Stayed 5 nights in Apr 2025 ### 8/10 Good #### Carol Oct 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I didnt like that there is no variation in the breakfast. All other wa really good ##### Carol Stayed 10 nights in Oct 2024 ### 2/10 Terrible #### Dannys Jul 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Lack of maintenance in this property is very bad!!! Shower area including fixtures in very poor conditions, toy missing toilet seat, old fridge, NO Recommend this Hotel to anyone.. ##### Dannys Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Gerald Jan 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a hotel, you are renting a disaster. This hotel does not rate even one star. We prepaid for 5 nights and it was so bad the first day that we left even though we didn't have another hotel booked. There were no towels, no soap, no hot water, and the shower curtain was so short that that taking a cold shower covered the bathroom floor with water. The breakfast was terrible. No choice just what they served: old dry white bread, a very small portion of scrambled eggs, 1 cup of coffee, and old fruit. Horrble. I asked to get a refund on our last 4 days but was told that they would not do that because we booked on hotels.com. I am hoping that hotels.com will give me a refund. Do not waste your time with this hotel it sucks. ##### Gerald Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Luis Jan 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I highly don’t recommend this hotel The picture on your web is far from realistic. The place is outdated by all means, furniture, bathroom and all the doors have lose frames so you have to slam them. No phone in the room to call the front desk. Room service is not daily, you have to request it and has to be done before 1pm. I ask for a floor towel and they didn’t have any. The TV was an 18” monitor. No closet or hangers. No electronic key to enter your room. The breakfast Not done by professionals, done by the maids, in their working clothes. One menu for all. The rack in the bathroom is too small to hang the towel to dry. No magnifying mirror for shaving. ![](https://a.travel-assets.com/ugc/hotel-reviews/2AAD52ABC78AB36AF7AAA8620FA9D3EE41E80AB61738170910715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48DACCD06130A3BC55F1AF116D8A90445529F6C01738170911499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/555B97916AFEEA522CFD7869E64A47C55F3F44D81738170922797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EE66AB01683AA71D5423F9F9404AF609BBCB95E31738170920299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Stayed 14 nights in Jan 2025 ### 4/10 Poor #### Jennifer Dec 9, 2024 Disliked: Staff & service, room comfort #### Did not meet expectations Unfortunately the stay at this hotel did not meet expectations. Our rooms were not ready for check-in when we arrived. When we finally got to the room around 30 mins after check-in time, it was not the room we booked. When we told the front desk, they went back and forth with us on it and did not want to change the room. We asked to speak with a manager and they told us she was not on-site and we would have to wait until the next day to "possibly" change the room. It was not until mid-day the next day that they changed our room AFTER we told them we wanted to check-out of the hotel. The breakfast was subpar, with eggs, arepas, and papayas being the only options every day. The ladies in the dining area were serving food and cleaning tables with the same gloves on. The plates for the food were always wet and had to be personally wiped off before the staff could put food on the plates. The room cleaning protocol was weird because we had to hand over our key to front desk before we left the hotel for the day if we wanted them to clean our room. And when they did clean, they always didn't give us enough of everything. We had three of us in one room and they always gave us just two towels, no soap refill, and not enough toilet paper. We had to ask the front desk for toilet paper at least 3 times in our one week stay and every time, they would question why we needed it. Overall, I would not recommend this hotel and would not stay here again. ##### Jennifer Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### David Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ojalá las ventanas fueran insonorizadas ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Luis Miguel Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Y un personal muy atento y un desayuno excelente todos los dias ##### Luis Miguel Stayed 7 nights in Sep 2025 ### 2/10 Terrible #### Miguel Sep 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Nada recomendada mala ubicación , hotel viejo y sucio pésimo servicio ##### Miguel Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Jessica Argentina Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelentes atenciones y ubicación. ##### Jessica Argentina Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Carlos Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Carlos Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Milagros Sep 5, 2025 Liked: Amenities Tiene todo lo que se necesita, encantada ##### Milagros Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Reyna Isabel Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amplia, limpia . Nomas tomar en cuenta que está en un cruce muy transitado ,se escucha mucho el ruido de los automóviles y motos . ##### Reyna Isabel Stayed 3 nights in Aug 2025 ### 4/10 Poor #### saul Aug 16, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Casi todo en orden, lo unico que si saben que ibamos para una habitacion de 7 huespedes. Tenian que dejar todo en orden. Aire dañado, pocas cobijas, no habia toallas. A la hora del desayuno ninguna amabilidad. Aunque hablamos del aire y al otro dia nos cambiaron la habitacion. De todo el pesonal una sola perdona era amable ##### saul Stayed 7 nights in Aug 2025 ### 8/10 Good #### Dariela Aug 16, 2025 Liked: Cleanliness, staff & service Mayor variedad para el desayuno ##### Dariela Stayed 6 nights in Aug 2025 ### 2/10 Terrible #### Shanice Aug 14, 2025 Disliked: Staff & service, property conditions & facilities Todo los días el mismo desayuno,la cama muy pequeña para 4 personas no me gustó no vuelvo a ese hotel ##### Shanice Stayed 5 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Silversands Grenada](https://www.expedia.ca/St-Georges-Hotels-Silversands-Grenada.h27185568.Hotel-Information) > > [Resorts World Bimini](https://www.expedia.ca/Alice-Town-Hotels-Hilton-At-Resorts-World-Bimini.h9435932.Hotel-Information) > > [Amor Arenal Adults Friendly](https://www.expedia.ca/La-Fortuna-Hotels-Amor-Arenal-Adults-Only.h29335103.Hotel-Information) > > [The Lady MacDonald Country Inn](https://www.expedia.ca/Canmore-Hotels-The-Lady-MacDonald-Country-Inn.h8647566.Hotel-Information) > > [Blue JackTar](https://www.expedia.ca/Puerto-Plata-Hotels-Blue-JackTar.h521121.Hotel-Information) > > [Novotel Medellín El Tesoro](https://www.expedia.ca/Medellin-Hotels-Novotel-Medellin-El-Tesoro.h23856593.Hotel-Information) > > [Dann Carlton Medellin Hotel](https://www.expedia.ca/Medellin-Hotels-Dann-Carlton-Medellin-Hotel.h112569.Hotel-Information) > > [Courtyard by Marriott Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Courtyard-By-Marriott-Toronto-Airport.h687590.Hotel-Information) > > [The Click Clack Hotel Medellin](https://www.expedia.ca/Medellin-Hotels-The-Click-Clack-Hotel-Medellin.h33241103.Hotel-Information) > > [B&B Oliver](https://www.expedia.ca/Oliver-Bed-And-Breakfast.d181781-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Hotels in Dawson Creek](https://www.expedia.ca/Dawson-Creek-Hotels.d3925.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Costa Mujeres](https://www.expedia.ca/Costa-Mujeres-Hotels-All-Inclusive-Hotel.0-0-d553248633894641323-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [GHL Corales de Indias](https://www.expedia.ca/Cartagena-Hotels-GHL-Corales-De-Indias.h7213353.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Beijing (PEK)](https://www.expedia.ca/lp/flights/yvr/pek/vancouver-to-beijing) > > [Flights from Detroit (DTW) to Daytona Beach (DAB)](https://www.expedia.ca/lp/flights/dtw/dab/detroit-to-daytona-beach) > > [Flights from Amsterdam (AMS) to Kamloops (YKA)](https://www.expedia.ca/lp/flights/ams/yka/amsterdam-to-kamloops) > > [Flights from Thunder Bay (YQT) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yqt/yyz/thunder-bay-to-toronto) > > [Flights from Montreal (YUL) to Iasi (IAS)](https://www.expedia.ca/lp/flights/yul/ias/montreal-to-iasi) > > [Flights from Toronto (YYZ) to Miami (MIA)](https://www.expedia.ca/lp/flights/yyz/mia/toronto-to-miami) > > [Flights from Windsor (YQG) to San José (SJO)](https://www.expedia.ca/lp/flights/yqg/sjo/windsor-to-san-jose) > > [Flights from Montreal (YUL) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yul/cun/montreal-to-cancun) > > [Flights from Edmonton (YEG) to Miami (MIA)](https://www.expedia.ca/lp/flights/yeg/mia/edmonton-to-miami) ### Cars > [Car rentals in Fort Lauderdale](https://www.expedia.ca/Car-Rentals-In-Fort-Lauderdale.d601750.Car-Rental-Guide) > > [Car rentals in Belleville](https://www.expedia.ca/Car-Rentals-In-Belleville.d6057820.Car-Rental-Guide) > > [Convertible Car Rentals in Italy](https://www.expedia.ca/Convertible-Car-Rentals-In-Italy.d86-tConvertible.Car-Rental-Destination-Class) ### Packages > [Puerto Vallarta](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180016/Puerto-Vallarta) > > [Hawaii Vacations](https://www.expedia.ca/Hawaii.d213.Destination-Travel-Guides) > > [Swoope Vacations](https://www.expedia.ca/Swoope.d3000460689.Destination-Travel-Guides) > > [Malecon](https://www.expedia.ca/Malecon-Downtown-Puerto-Vallarta.d502420.Vacation-Attraction) > > [Bahamas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/13/Bahamas)