Title: JW Marriott Hotel Medan - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Hotel Medan Luxury hotel with 3 restaurants and a full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/w4000h2661x0y0-87ad47d6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/bb099882.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/06d14138.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/dc9944d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/79bd017f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The JW Marriott Hotel Medan offers a tranquil retreat for luxury and relaxation. Guests can unwind in the garden or book treatments at the Spa by JW Marriott Medan. Three restaurants serve international cuisine, and free WiFi keeps everyone connected throughout their stay. 9.2 Wonderful ## Popular amenities - - Hot tub - Bar - Parking available - Pool - Gym ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/06d14138.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds LED TV Premium bedding Separate bedroom Hair dryer - 712 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/4208eb00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View ### Highlights Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds LED TV Premium bedding Separate bedroom Hair dryer - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/4208eb00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 9.6 Exceptional 15 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Separate bedroom Hair dryer Separate bathtub and shower - 484 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/4208eb00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, 1 King Bed, City View 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Separate bedroom Hair dryer Separate bathtub and shower - 484 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/9ce027bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds, City View ### Highlights Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds LED TV Premium bedding Separate bedroom Hair dryer - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Twin Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/9ce027bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, City View 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Separate bedroom Hair dryer Separate bathtub and shower - 484 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Junior Suite, 1 King Bed, City View](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/c63d6731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, City View ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Dining table LED TV - 969 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/a0c4fa75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Dining table LED TV - 2153 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/44a32a13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Dining table LED TV - 1346 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-JW-Marriott-Hotel-Medan.h2428310.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-JW-Marriott-Hotel-Medan.h2428310.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59601%2C98.67554&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uZ0rwt_JRgip-6mxzGWNtoHR3i8=) Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111 #### What's nearby - Grand City Hall - 9 min walk - 0.8 km - Tjong A Fie's Mansion - 15 min walk - 1.3 km - Bukit Barisan Military Museum - 17 min walk - 1.5 km - Sun Plaza - 19 min walk - 1.6 km - Medan Mall - 2 min drive - 1.6 km #### Getting around - Medan Station - 11 min walk - Medan (KNO-Kuala Namu Intl.) - 45 min drive #### Restaurants - ‪Executive Lounge - ‬2 min walk - ‪Rumah Makan Sederhana - ‬1 min walk - ‪Starbucks Reserve - ‬2 min walk - ‪Bistronomix - ‬2 min walk - ‪Marriott Café - ‬2 min walk ## About this property ### JW Marriott Hotel Medan Luxury hotel near Sun Plaza Located close to Grand City Hall and Tjong A Fie's Mansion, JW Marriott Hotel Medan provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. Treat yourself to a body treatment, a facial, or a manicure/pedicure at Quan Spa by JW Marriott Medan, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a free area shuttle, and a vegetable garden - Free newspapers, a gift shop, and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All 287 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Rainfall showers, separate tubs/showers, and free toiletries - 55-inch LED TVs with satellite channels - Free infant beds, electric kettles, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/b42424b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mercure Medan Angkasa Medan - Pool - Hot tub - Spa - Kids pool 8.0 Very good 158 reviews CA $60 CA $73 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1680455&PinnedHotelID=1680455&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2820000/2815300/2815259/25e701da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aryaduta Medan Medan - 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Parking included - Free WiFi - Air conditioning - Housekeeping 7.8 Good 15 reviews CA $50 CA $62 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=71654492&PinnedHotelID=71654492&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21960000/21957300/21957289/74352c46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Medan Pattimura Medan - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 69 reviews CA $37 CA $45 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=21957289&PinnedHotelID=21957289&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/90000000/89730000/89720500/89720401/b5719e8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Central Premier Kesawan - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 11 reviews CA $58 CA $97 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=89720401&PinnedHotelID=89720401&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8180000/8171100/8171027/a4710b4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Inna Medan Kesawan - Pool - Kids pool - Parking included - Free WiFi 7.2 Good 31 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Free in-room WiFi has a 10-device limit - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free area shuttle - Free secured, covered self parking on site - Covered valet parking on site (IDR 200,000 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 288,000 for adults and IDR 144,000 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Jade Chinese Restaurant - Marriott Cafe - Marriott Gourmet - Prime Steak House ### Things to do - 24-hour health club - Children's pool - Full-service spa - Hot tub - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Children's pool - Free area shuttle - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Area rugs in room - Elevator (31 inch wide door) - Lever door handles - Stair-free path to entrance - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with satellite channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 484000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way) - Covered valet parking fee: IDR 200000 per day - Rollaway bed fee: IDR 484000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Free in-room WiFi has a 10-device limit ### Property is also known as JW Marriott Hotel Medan JW Marriott Medan JW Medan Marriott Hotel Medan Medan JW Marriott Hotel JW Marriott Hotel Medan Hotel JW Marriott Hotel Medan Medan JW Marriott Hotel Medan Hotel Medan ## Frequently asked questions ### Does JW Marriott Hotel Medan have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at JW Marriott Hotel Medan? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Medan on Dec 5, 2025 start from CA $108.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Medan-Hotels-JW-Marriott-Hotel-Medan.h2428310.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is JW Marriott Hotel Medan pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at JW Marriott Hotel Medan? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at JW Marriott Hotel Medan? > Check-out is at noon. ### Does JW Marriott Hotel Medan provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies. ### Where is JW Marriott Hotel Medan located? > Located in Kesawan, this luxury hotel is within 1 mi (2 km) of Grand City Hall, Tjong A Fie's Mansion, and Sun Plaza. Medan Mall and University of North Sumatera are also within 6 mi (10 km). Medan Station is 11 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JW Marriott Hotel Medan Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 407 8 - Good 160 6 - Okay 37 4 - Poor 13 2 - Terrible 4 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Nilesh May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly and helpful staff, also had great places for relaxing/eating in the hotel ##### Nilesh Stayed 1 night in May 2025 ### 10/10 Excellent #### Diana Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Food buffet was wonderful! Hotel is great and staff are very friendly and helpful! They made my birthday memorable! ![](https://a.travel-assets.com/ugc/hotel-reviews/da7fd0dc-ad0f-4277-a497-ba45740939dd-1754112330300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd0b0d7a-3ae7-4274-9049-8fb163d3d6a1-1754112330367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54732b7a-beca-4925-9496-e312924bcfea-1754112329061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Stayed 1 night in Jul 2025 ### 10/10 Excellent #### oguzhan Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay ##### oguzhan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Masaki Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and nice staff ##### Masaki Stayed 1 night in Mar 2025 ### 10/10 Excellent #### David Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities convenience and easy to excess to SOGO . ##### David Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Rubina Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay. ##### Rubina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Frank Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect so far… Would be great to have a sidewalk from the hotel to the street to get to the shopping center by foot. ##### Frank Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### charles Jun 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel, nice breakfast and friendly staff. ##### charles Stayed 2 nights in Jun 2023 ### 8/10 Good #### Robert Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful. ##### Robert Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### John Gusti Nov 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent room and amenities ##### John Gusti Stayed 2 nights in Oct 2024 ### 8/10 Good #### Kia Kit May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice upgrade of room from reception. Thanks ##### Kia Kit Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Amazing ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### David Jul 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful. ##### David Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jocelin Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staffs and helpful ##### Jocelin Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Verified traveller Nov 17, 2023 Liked: Cleanliness, staff & service, room comfort Very friendly hotel staff. ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Andrew Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10/10 The food, service, and room were perfect ##### Andrew Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Maksa Sep 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It’s clean and the staff very kind and helpful ##### Maksa Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Penny Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful. Room had great views with nice products but perhaps a little outdated and in need of modernisation. Had a lovely meal at the Steak restaurant. Had a good vibe and staff very attentive. ##### Penny Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pascal Dec 26, 2024 Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful! ##### Pascal Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Rohaidah Binte Aug 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel. ##### Rohaidah Binte Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Siti May 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, it was a great experienced 😄👍 ##### Siti Stayed 2 nights in May 2024 ### 8/10 Good #### LAI May 11, 2025 Liked: Cleanliness, staff & service, room comfort #### Impeccable service but hotel needs upgrading. The room is big and comfy for 3 adults. All of us slept like babies even though our room was facing the main road. Service was impeccable. However, the hotel badly needs a renovation esp in the pool and jacuzzi. It was extremely stuffy in the executive lounge, making the experience unbearable. It would be great to leave the drinks menu on the table. Spa experience was great but needs to change the floor tiles in the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/33537a3e-6d8c-452a-ae20-0af7691210df-1746946116992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7b1c8479-6da8-4723-bc5a-a967cece2773-1746946116991.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8fa3d240-c58c-4150-ab81-6844e5bfa3c5-1746946116937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/96e959e7-66c2-4a16-ac6b-2abe358d12ef-1746946116898.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LAI Stayed 1 night in May 2025 ### 10/10 Excellent #### Howe Tseng Oct 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s worth it to stay in here. Everything is satisfying. ##### Howe Tseng Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Yik How Aug 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here ##### Yik How Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Lim Jun 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was given a high floor with a very good view of the whole area. Very clean and all amenities are available ##### Lim Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Tivoli Alvor Algarve Resort](https://www.expedia.ca/Portimao-Hotels-Tivoli-Alvor-Algarve-Resort.h33811605.Hotel-Information) > > [Hotels in Brandon](https://www.expedia.ca/Brandon-Hotels.d3902.Travel-Guide-Hotels) > > [Waldorf Astoria Bangkok](https://www.expedia.ca/Bangkok-Hotels-Waldorf-Astoria-Bangkok.h19194670.Hotel-Information) > > [Hôtel Le Soleia by Inwood Hotels](https://www.expedia.ca/Nice-Hotels-La-Malmaison-Nice-Boutique-Hotel.h24484.Hotel-Information) > > [Lake Country Inn](https://www.expedia.ca/Lake-Country-Hotels-Lake-Country-Inn.h4289815.Hotel-Information) > > [Hotel Belmont Vancouver - MGallery Collection](https://www.expedia.ca/Vancouver-Hotels-Hotel-Belmont-Vancouver.h68323.Hotel-Information) > > [Hotels in Orangeburg](https://www.expedia.ca/Orangeburg-Hotels.d6058108.Travel-Guide-Hotels) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Safety Harbor Resort & Spa Trademark Collection by Wyndham](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Safety-Harbor-Resort-Spa-Trademark-Collection-By-Wyndham.h20378.Hotel-Information) > > [Wyndham Grand Orlando Resort Bonnet Creek](https://www.expedia.ca/Orlando-Hotels-Wyndham-Grand-Orlando-Resort-Bonnet-Creek.h4408039.Hotel-Information) > > [Hotel 2170 Lincoln Downtown Montreal](https://www.expedia.ca/Montreal-Hotels-Hotel-2170-Lincoln-Downtown-Montreal.h88135391.Hotel-Information) > > [Melia Hotels in Cayo Coco](https://www.expedia.ca/Cayo-Coco-Hotels-Melia.0-0-d6348829--bMelia.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Yellowknife (YZF) to Tuktoyaktuk (YUB)](https://www.expedia.ca/lp/flights/yzf/yub/yellowknife-to-tuktoyaktuk) > > [Etihad Airways](https://www.expedia.ca/Etihad-Airways-Flights.cEY.Travel-Guide-Airlines) > > [Flights from Winnipeg (YWG) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/ywg/yxe/winnipeg-to-saskatoon) > > [Flights from Calgary (YYC) to Velika Gorica (ZAG)](https://www.expedia.ca/lp/flights/yyc/zag/calgary-to-zagreb) > > [Flights from Ottawa (YOW) to Rome (FCO)](https://www.expedia.ca/lp/flights/yow/fco/ottawa-to-rome) > > [Flights from Montreal (YUL) to Amsterdam (AMS)](https://www.expedia.ca/lp/flights/yul/ams/montreal-to-amsterdam) > > [flights from calgary intl airport](https://www.expedia.ca/lp/airports/yyc/flights-from-calgary-intl-airport) > > [Flights from Toronto (YYZ) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyz/lax/toronto-to-los-angeles) > > [Flights from Savannah (SAV) to Atlanta (ATL)](https://www.expedia.ca/lp/flights/sav/atl/savannah-to-atlanta) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Orlando (ISM)](https://www.expedia.ca/lp/flights/yyz/ism/toronto-to-kissimmee) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) ### Activities > [Things to do in Laval](https://www.expedia.ca/Things-To-Do-In-Laval.d7801.Travel-Guide-Activities) ### Vacation Rentals > [Lake Louise Vacation Rentals](https://www.expedia.ca/Lake-Louise-Vacation-Rentals.d10115.Travel-Guide-VacationRentals) ### General > [Visit Bel Air](https://www.expedia.ca/Los-Angeles-Bel-Air.dx78229)