Title: Hotel Sumatera - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Sumatera

Travelers find complimentary newspapers and coffee/tea service waiting at Hotel Sumatera, where helpful concierge staff make city exploration effortless

## Photo gallery for Hotel Sumatera

![Lobby - Hotel Sumatera (Medan)](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/fa5f8daa.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Deluxe Room - Hotel Sumatera (Medan)](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/35f16d5e.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Standard Room | Bathroom - Hotel Sumatera (Medan)](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/13f0b19c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Front of property - Hotel Sumatera (Medan)](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/5dece285.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Restaurant - Hotel Sumatera (Medan)](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/5068d7c2.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Located in the city center, Hotel Sumatera offers a genuine retreat from urban exploration. Guests can mingle at the daily manager's reception, enjoy a meal at the on-site restaurant, and stay connected with the free WiFi available in every room.

## Reviews

4.0

## Popular amenities

- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Business services

## Room options

### Check availability for these dates

Tonight

[Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

Tomorrow

[Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

This weekend

[Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=35705123&PinnedHotelID=35705123&HadPinnedHotel=true&regionId=-1&adults=2)

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

### View all photos for Standard Room

![Standard Room](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/90840f72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room

### Highlights

Air conditioning

TV

Hydromassage showerhead

Private bathroom

Free bottled water

Satellite channels

Desk

Daily housekeeping

- 172 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Economy Room

![Economy Room](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/9f858f14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Economy Room

### Highlights

Air conditioning

TV

Hydromassage showerhead

Private bathroom

Free bottled water

Satellite channels

Desk

Daily housekeeping

- 172 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Superior Room

![Superior Room](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/8459ad48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room

### Highlights

Air conditioning

TV

Hydromassage showerhead

Private bathroom

Free bottled water

Satellite channels

Desk

Daily housekeeping

- 194 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Deluxe Room

![Deluxe Room](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/217bb4f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Room

### Highlights

Air conditioning

TV

Hydromassage showerhead

Private bathroom

Free bottled water

Satellite channels

Desk

Daily housekeeping

- 205 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Family Room

![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35710000/35705200/35705123/11509512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Room

### Highlights

Air conditioning

TV

Hydromassage showerhead

Private bathroom

Free bottled water

Satellite channels

Desk

Daily housekeeping

- 258 sq ft
- Sleeps 2
- 2 Twin Beds OR 1 Double Bed

![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg)

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## About the area

Medan is home to Hotel Sumatera. Museum of North Sumatra and Rahmat International Wildlife Museum & Gallery are cultural highlights, and travelers looking to shop may want to visit Medan Mall and DeliPark Mall Medan. [Visit our Medan travel guide](https://www.expedia.ca/Medan.dx2263)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.57786%2C98.68696&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oPMhNkE0T_LbB1yLQ4klQ0r8Sqs=)

Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212

### What's nearby

- Great Mosque of Medan  
3 min walk \- 0.3 km
- Maimun Palace  
5 min walk \- 0.5 km
- Tjong A Fie's Mansion  
14 min walk \- 1.2 km
- Medan Mall  
15 min walk \- 1.3 km
- Sun Plaza  
6 min drive \- 1.9 km

### Getting around

- Medan Station  
13 min drive
- Medan (KNO-Kuala Namu Intl.)  
42 min drive

### Restaurants

- Garuda Cafe  
2 min walk
- Nasi Padang Pandang Panjang  
2 min walk
- Rujak Gumarang Kolam Raya  
6 min walk
- Azian Seafood & Tomyam  
4 min walk
- Lapau Bang Des : NgeJengkol Feat. Sayor daon ubi tumbok  
2 min walk

## About this property

### Hotel Sumatera

Property highlights

A free daily manager's reception, conference space, and a restaurant are just a few of the amenities provided at Hotel Sumatera. Guests can connect to free in-room WiFi. 

Other perks at this hotel include:

- Free self parking
- Coffee/tea in the lobby, concierge services, and a TV in the lobby
- Free newspapers, a 24-hour front desk, and smoke-free premises

Room features

All guestrooms at Hotel Sumatera boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free bottled water. 

More amenities include: 

- Bathrooms with hydromassage showers and free toiletries
- 20-inch TVs with satellite channels
- Daily housekeeping and desks

## Similar properties

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![Lobby](https://images.trvl-media.com/lodging/115000000/114450000/114449700/114449626/2c6dbfbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Reception](https://images.trvl-media.com/lodging/45000000/44550000/44540200/44540197/f14e57a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Front of property](https://images.trvl-media.com/lodging/105000000/104900000/104892500/104892426/391958bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Front of property](https://images.trvl-media.com/lodging/93000000/92410000/92408400/92408324/daa5147d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/6000000/5250000/5249800/5249774/59e644e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Deep soaking bathtub](https://images.trvl-media.com/lodging/7000000/6850000/6844800/6844767/3149220f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![2 outdoor pools](https://images.trvl-media.com/lodging/96000000/95550000/95543800/95543759/703d39a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Private beach, white sand, beach shuttle, beach bar](https://images.trvl-media.com/lodging/9000000/8180000/8171400/8171393/f072f742.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Khas Parapat

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Free offsite parking
- Street parking available
- Free self parking on site
- Limited onsite self parking

### Food and drink

- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception

### Things to do

- TV in common areas

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Luggage storage

### Guest services

- Concierge services
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop

### Business services

- 538 square feet of conference space

### Accessibility

- No elevator

### More

- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Free toiletries
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper

### Entertainment

- 20-inch TV with satellite channels

### Food and drink

- Free bottled water
- Limited room service

### More

- Air conditioning
- Desk
- Laptop workspace

## Policies

### Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 15 

### Check-out

Check-out before noon

### Special check-in instructions

The property charges 8 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Optional extras

- Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

### We should mention

This property does not have elevators

Clothing is optional at this property

Only registered guests are allowed in the guestrooms

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Alcohol is not served or permitted at this property

### Property is also known as

Hotel Hotel Sumatera

Hotel Sumatera Medan

Sumatera Medan

Hotel Hotel Sumatera Medan

Medan Hotel Sumatera Hotel

Sumatera

Hotel Sumatera Hotel

Hotel Sumatera Medan

Hotel Sumatera Hotel Medan

## Frequently asked questions

### Is Hotel Sumatera pet-friendly?

### How much is parking?

### What time is check-in at Hotel Sumatera?

### What time is check-out at Hotel Sumatera?

### Where is Hotel Sumatera located?

## Have a question?

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## Reviews

## Hotel Sumatera Reviews

4.0

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 4.0

Cleanliness

### 5.0

Amenities

### 4.8

Staff & service

### 5.4

Property conditions & facilities

10 - Excellent

0

8 - Good

0

6 - Okay

1

4 - Poor

1

2 - Terrible

1

## Reviews

### 6/10 Okay

#### ao-chan, NGO, JPN

Jan 21, 2020

Liked: Staff & service, amenities

部屋は 古いですが、 受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。 朝食は 簡素ですが ピラフが非常に旨かったです。 ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは KNO 国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。 なお、コンビニに対面にあり便利でした。

##### ao-chan

Stayed 3 nights in Jan 2020

### 2/10 Terrible

#### R

Aug 21, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

##### R

Stayed 25 nights in Jul 2021

### 4/10 Poor

#### Roesmal

Jan 6, 2020

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, room comfort

##### Roesmal

Stayed 2 nights in Oct 2019

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