Title: Hermes Palace Hotel Medan - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hermes Palace Hotel Medan Hotel in Medan with free valet parking and a coffee shop ## Photo gallery for Hermes Palace Hotel Medan ![Breakfast, lunch, dinner served; Indonesian cuisine - Hermes Palace Hotel Medan (Medan)](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/42166856.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hermes Palace Hotel Medan (Medan)](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/0ed35686.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Indonesian cuisine - Hermes Palace Hotel Medan (Medan)](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/2ce7290d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hermes Palace Hotel Medan (Medan)](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/ccba4f15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Hermes Palace Hotel Medan (Medan)](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/396ec191.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of an airport shuttle, a terrace, and a coffee shop/cafe at Hermes Palace Hotel Medan. The on-site Indonesian cuisine bistro, Sirocco, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. ## Reviews 6.6 ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6189376&PinnedHotelID=6189376&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Superior Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/4e5c64e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/b0d4473d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Junior Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/026ac57a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Superior Room ![Superior Room | View from room](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/28b5beff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Premium bedding Ceiling fan Shower/tub combination Private bathroom - 237 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/6f3d95b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Premium bedding Ceiling fan Shower/tub combination Private bathroom - 258 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/bad4e10e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Premium bedding Ceiling fan Shower/tub combination Private bathroom - 409 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Standard Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/810593f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Premium bedding Ceiling fan Shower/tub combination Private bathroom - 237 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Standard Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/cef1571d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/c81eedf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Separate bedroom Ceiling fan Premium bedding Shower/tub combination - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6190000/6189400/6189376/5c3e6712.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Hermes-Palace-Hotel-Medan.h6189376.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Hermes-Palace-Hotel-Medan.h6189376.Hotel-Information) ## About the area Located in Medan, Hermes Palace Hotel Medan is near the airport. Tjong A Fie's Mansion and Grand City Hall are local landmarks, and some of the area's attractions include Rahmat International Wildlife Museum & Gallery and Percut Waterpark. [Visit our Medan travel guide](https://www.expedia.ca/Medan.dx2263) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.58199%2C98.68119&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IDFkSdNl0lFrwF5rtu5Dpn0CaQk=) Jl. Pemuda No. 22, Medan, North Sumatra, 20151 ### What's nearby - Tjong A Fie's Mansion 5 min walk \- 0.5 km - Maimun Palace 10 min walk \- 0.9 km - Medan Mall 12 min walk \- 1.1 km - Sun Plaza 14 min walk \- 1.2 km - Grand City Hall 14 min walk \- 1.2 km ### Getting around - Medan Station 16 min walk - Medan (KNO-Kuala Namu Intl.) 46 min drive ### Restaurants - RM. Tabona 1 min walk - Restoran Miramar 2 min walk - Kede Bubur 1 min walk - Nasi Goreng Pemuda 2 min walk - Loving Hut Wajir 1 min walk ## About this property ### Hermes Palace Hotel Medan Hotel near the airport At Hermes Palace Hotel Medan, you can look forward to an airport shuttle, a terrace, and a coffee shop/cafe. The on-site Indonesian cuisine bistro, Sirocco, offers breakfast, lunch, dinner, and happy hour. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking, valet parking, and extended parking - Free train station pick-up, a TV in the lobby, and luggage storage - A 24-hour front desk, a front-desk safe, and free newspapers Room features All 106 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with premium channels - Refrigerators, coffee/tea makers, and ceiling fans ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/72000000/71660000/71654500/71654492/16c921f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reiz Suites, Artotel Curated Kesawan - Parking included - Free WiFi - Air conditioning - Housekeeping 7.8 Good 16 reviews CA $48 CA $59 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=71654492&PinnedHotelID=71654492&HadPinnedHotel=true®ionId=-1&adults=2) ![Deep soaking bathtub](https://images.trvl-media.com/lodging/7000000/6850000/6844800/6844767/3149220f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karibia Boutique Hotel Medan - Spa - Parking included - Free WiFi - Restaurant 7.6 Good 77 reviews CA $37 CA $45 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=6844767&PinnedHotelID=6844767&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/13000000/12500000/12499600/12499571/ea1b5860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Batik Hotel Medan - Spa - Free WiFi - Restaurant - Air conditioning 7.4 Good 29 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12499571&PinnedHotelID=12499571&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/3a1e4b97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Medan Medan - Pool - Spa - Kids pool - Parking included 8.2 Very good 122 reviews CA $59 CA $71 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29090000/29084800/29084782/e4673dc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Gajah Mada Medan Medan - Pool - Spa - Parking included - Free WiFi 7.8 Good 16 reviews CA $43 CA $53 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=29084782&PinnedHotelID=29084782&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/22000000/21960000/21957300/21957289/9f793adb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Medan Pattimura Medan - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 70 reviews CA $33 CA $40 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=21957289&PinnedHotelID=21957289&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/31000000/30400000/30398300/30398255/f508884c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanasha Islami Medan - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=30398255&PinnedHotelID=30398255&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18620000/18614400/18614353/64b6e8cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### favehotel S. Parman Medan Medan - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 73 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=18614353&PinnedHotelID=18614353&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/45000000/44930000/44926300/44926209/1cdfd37c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### deSatu Hotel Medan - Free WiFi - Air conditioning - Parking available - Laundry 8.0 Very good 11 reviews CA $32 CA $40 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=44926209&PinnedHotelID=44926209&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/121000000/120510000/120509200/120509104/5b93d582.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Central Medan Medan - Pool - Breakfast included - Spa - Kids pool 6.0 1 review CA $35 CA $43 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=120509104&PinnedHotelID=120509104&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport pick-up shuttle on request for a surcharge - Free train station pick-up shuttle - Free extended parking on site - Free valet parking on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Hermes Coffee - Sirocco ### Things to do - Gym - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2,982 square feet of conference space - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Built in 2010 - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - Phone - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 250000 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 300000 per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: IDR 150000 per person - Rollaway bed fee: IDR 250000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hermes Palace Hermes Palace Hotel Hermes Palace Hotel Medan Hermes Palace Medan Hotel Hermes Palace Palace Hermes Hermes Palace Hotel Medan Managed Bencoolen Hermes Palace Hotel Managed Bencoolen Hermes Palace Medan Managed Bencoolen Hermes Palace Managed Bencoolen Hermes Palace Medan Medan Hermes Palace Hotel Medan Hotel Hermes Palace Hotel Medan Medan Hermes Palace Hotel Medan Hotel Medan ## Frequently asked questions ### Is Hermes Palace Hotel Medan pet-friendly? ### How much is parking? ### What time is check-in at Hermes Palace Hotel Medan? ### What time is check-out at Hermes Palace Hotel Medan? ### Does Hermes Palace Hotel Medan provide a shuttle to the airport? ### Where is Hermes Palace Hotel Medan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hermes Palace Hotel Medan Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.6 Location ### 6.8 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 2 8 - Good 16 6 - Okay 10 4 - Poor 6 2 - Terrible 3 ## Reviews ### 8/10 Good #### Vannan Oct 2, 2024 Liked: Staff & service, amenities, property conditions & facilities There were mosquitos at the lobby area. Other than that it was fantastic, the Conceige were fantastic ##### Vannan Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Ahmed Apr 26, 2025 Disliked: Property conditions & facilities The property need a serious renovation, Aircone capacity didn’t fits the room size which makes it really long time to cool the room….toilet seats cover was loose which was really annoying…head shover wasn’t adjustable….breakfast buffet was all the same for the whole week which is a disappointment… ##### Ahmed Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Ahmed Apr 26, 2025 Disliked: Property conditions & facilities The property need a serious renovation, Aircone capacity didn’t fits the room size which makes it really long time to cool the room….toilet seats cover was loose which was really annoying…head shover wasn’t adjustable….breakfast buffet was all the same for the whole week which is a disappointment… ##### Ahmed Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Verified traveller Apr 22, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities The front desk lady was terrible!! Never again 😡 ##### Verified traveller Stayed 7 nights in Apr 2021 ### 4/10 Poor #### Verified traveller Mar 6, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities Not clean enoght and services check in very very slow ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Apr 22, 2019 Rooms were clean but for a 4 star motel you couldn’t flush toilet paper down toilet and the service to fix it the man was rude. Reception desk very friendly. Fridge didn’t work and no safe 😢 ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Hasrizal Apr 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kamarnya bersih rapih Bagus dan nyaman ##### Hasrizal ### 6/10 Okay #### Verified traveller Dec 3, 2017 Liked: Cleanliness 体验比较一般 ##### Verified traveller Stayed 3 nights in Nov 2017 ### 2/10 Terrible #### Ikhsan Dwi Jun 29, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort poor service and bad service. hotel crazy. lol ##### Ikhsan Dwi Stayed 1 night in Jun 2017 ### 4/10 Poor #### diana Mar 21, 2017 Liked: Room comfort Disliked: Staff & service, property conditions & facilities #### Close to everywhere but very bad services First we got there and wanted to check in, receptionist was not smiling. So we got impressions that they're not friendly. Once we got to our room, carpet was dirty, there was not any towel, and our bathroom's ceiling was leaking. So we had to ask for someone to check it. There was not any good intention from the hotel to move us to another room. It took them around 20-30minutes to fix the leaking, which it should be done BEFORE they checked guest into that room. When we asked the room boy for bath towel and face towel, he replied that we dont get face towel because we stay at standard room, face towel only for guest that stay at deluxe room. Friday night, live music from their restaurant at upper level couls be heard from our room and it stopped at 11PM. Smoking guest at the non-smoking area in the restaurant and none of the staffs seem like bother to say something to them. Until I asked one of the staffs to warn them because it's so annoying. ##### diana ### 8/10 Good #### Verified traveller Jan 5, 2017 Liked: Staff & service #### Bra läge +Mitt i staden och nära till köpcentrum -Ingen pool för att svalka sig -högt pris ##### Verified traveller ### 6/10 Okay #### Eunice, Singapore Dec 25, 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Excellent service Stayed 5 nights in this hotel for visiting relatives and friends. Nice location as very near relatives house & town centre. The staff were very kind, polite & helpful. The concept of the hotel is very good as breakfast served at roof top but the staff at cooking counter during breakfast doesn't know how to cook as we were served very oily but cold sausages & yucky omellette. Quite disappointed with the cleanliness of the room as the blanket smells, carpet looks like never been vacuum before, towels were old, shower head was about to fall of & full of stain. ##### Eunice ### 8/10 Good #### Stacey Dec 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel on Jalan Permuda Nice clean hotel with friendly English speaking staff. The room was very spacious and had an incredible view - the only drawback was the sun would heat it up during the day but the aircon helped cool it down. Food was good and there is a functioning restaurant on the terrace. The views were awesome from the terrace. Breakfast was good too. The one drawback of this hotel is its location on Jalan Permuda. There's pretty much nothing else around the area unless you walk a few blocks to the north. Good value for money though! ![](https://a.travel-assets.com/ugc/hotel-reviews/s266-p2fe27230-c741-11e6-8aa2-fafef8699105-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s991-p796bfa20-c741-11e6-b340-cea531f716f3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1254-p5d275800-c741-11e6-8aa2-fafef8699105-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stacey ### 8/10 Good #### Fahri, KL Aug 29, 2016 Liked: Property conditions & facilities, room comfort #### Good Location Would stay their again ![](https://a.travel-assets.com/ugc/hotel-reviews/s300-p2d1f88f0-6dad-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1813-p2bf25390-6dad-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fahri ### 6/10 Okay #### Verified traveller Aug 3, 2016 Nyaman ##### Verified traveller ### 8/10 Good #### GOVENDA RAJU, MALAYSIA Jun 11, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BERSIH DAN SELESA staff yang baik dengan senyuman manis dan keselesaan hotel yg teratur. ##### GOVENDA RAJU ### 6/10 Okay #### Hilal, Padang bulan halongonan Oct 16, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good It's was great to stay here make me really really satisfaction... ##### Hilal ### 8/10 Good #### Santi, surabaya Aug 14, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### staff ramah dan cooperatif staff reception ramah, tidak ada kendala saat check in, smuanya berjalan lancar. kamar bersih. ##### Santi ### 8/10 Good #### lenny, malaysia Mar 2, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### friendly the securities and receptionise in the hotel are friendly ##### lenny ### 8/10 Good #### Erni, Basel Feb 16, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### wenn reduzierter Preis dan ok. mit dem reduzierten Preis 50% ist alles ok. ##### Erni ### 2/10 Terrible #### alan, Jakarta Jan 5, 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### NOT recommend anyone to stay at Hermes Hotel Medan Coming to Medan after a long road trip from the airport, you expecting a good reception from the hotel staff. But NOT at HERMES Hotel. Since payment fully paid NO SUCH additional requests permitted. Asked for adjoining rooms (as we booked 2 rooms), was turn down. Asked for late check out till 1500 (as we had stayed for 3 nites in 2 rooms), was turn down. Food was not good at all. We had the breakfast, because it had been paid for. I really regretted for choosing this Hermes Hotel. Then there was this hammering noise (due to renovations) at 2300 hours. What the hell? What was the hotel management thinking? Hello ... you know people trying to sleep at this time. For those planning to visit Medan, please choose other hotels to make your trip more meaningful and enjoyable. ##### alan ### 8/10 Good #### Fanny, Malaysia Dec 8, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel and close to the city centre I really like this hotel.The service is good . The room is clean. The breakfast is marvelous and we can enjoy it at the top floor of the hotel with reasonable price. I shall stay here again for the next time I come to Medan ##### Fanny ### 8/10 Good #### Loes, Den Bosch Nov 8, 2014 Liked: Staff & service Disliked: Room comfort #### Prima hotel op centrale locatie Positief: - Locatie, personeel en uitzicht vanaf dakterras Negatief: - Geen zwembad, geen ramen in de kamer dus continu donker. ##### Loes ### 8/10 Good #### Juen, Singapore Oct 7, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lots of food around hotel Many local food around the hotel. Near to the famous tabona (curry noodle), the breakfast from hotel isn't too bad either. Room is quite small with no window though, but quite clean and decent for my 2 nights stay. ##### Juen ### 6/10 Okay #### Verified traveller Sep 24, 2014 #### Sauberes Stadthotel Ideal für kurzen Stop-Over in der Stadt, in Bahnhofsnähe ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [The Kayon Jungle Resort](https://www.expedia.ca/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [BATIQA Hotel & Apartments Karawang](https://www.expedia.ca/Karawang-Hotels-BATIQA-Hotel-Apartments-Karawang.h10038394.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.ca/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.ca/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.ca/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Handara Golf & Resort Bali](https://www.expedia.ca/Bedugul-Hotels-Handara-Golf-Resort-Bali.h4108342.Hotel-Information) > > [PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only](https://www.expedia.ca/Pecatu-Hotels-PinkCoco-Bali.h4790082.Hotel-Information) > > [The Sankara Suites & Villas ](https://www.expedia.ca/Ubud-Hotels-The-Sankara-Suites-Villas-By-Pramana.h24937125.Hotel-Information) > > [Hideout Eco Bamboo House Bali](https://www.expedia.ca/Selat-Hotels-Hideout-Bali-By-Ini-Vie-Hospitality.h94724823.Hotel-Information) > > [Hilton Garden Inn Bali Ngurah Rai Airport](https://www.expedia.ca/Tuban-Hotels-Hilton-Garden-Inn-Bali-Ngurah-Rai-Airport.h8357032.Hotel-Information) > > [The Patra Bali Resort & Villas](https://www.expedia.ca/Kuta-Hotels-The-Patra-Bali-Resort-Villas.h23131.Hotel-Information) > > [Plataran Komodo Resort & Spa](https://www.expedia.ca/Labuan-Bajo-Hotels-Plataran-Komodo-Beach-Resort.h7406551.Hotel-Information) > > [The Hill Hotel & Resort Sibolangit Powered by Archipelago](https://www.expedia.ca/Sibolangit-Hotels-The-Hill-Hotel-Resort-Sibolangit.h101887040.Hotel-Information) > > [Singaraja Beach Hotel](https://www.expedia.ca/Buleleng-Hotels-Hardys-Hotel-Singaraja.h37623142.Hotel-Information) > > [Bvlgari Resort Bali](https://www.expedia.ca/Pecatu-Hotels-Bulgari-Resort-Bali.h1403886.Hotel-Information) > > [Green Forest Hotel](https://www.expedia.ca/Tebing-Tinggi-Hotels-Green-Forest-Hotel.h55565967.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [The Royal Purnama Luxury Villas - Adults Only](https://www.expedia.ca/Sukawati-Hotels-The-Royal-Purnama.h9805324.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.ca/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [FuramaXclusive Resort & Villas, Ubud](https://www.expedia.ca/Mambal-Hotels-FuramaXclusive-Resort-Villas.h1773032.Hotel-Information) > > [Pondok Manoka](https://www.expedia.ca/Kintamani-Hotels-Pondok-Manoka.h33661997.Hotel-Information) > > [THE HAVEN Bali Seminyak](https://www.expedia.ca/Seminyak-Hotels-THE-HAVEN-Bali-Seminyak.h2814981.Hotel-Information) > > [Subak Tabola Villa](https://www.expedia.ca/Sidemen-Hotels-Subak-Tabola-Villa.h10576983.Hotel-Information) > > [Green Forest Tangkahan](https://www.expedia.ca/Batang-Serangan-Hotels-Green-Forest-Tangkahan.h28850653.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.ca/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Radisson Blu Bali Uluwatu](https://www.expedia.ca/Pecatu-Hotels-Radisson-Blu-Bali-Uluwatu.h20501231.Hotel-Information) > > [Bawah Reserve](https://www.expedia.ca/Bawah-Island-Hotels-Bawah-Reserve-All-Inclusive.h35596144.Hotel-Information) > > [Tejaprana Resort & Spa](https://www.expedia.ca/Ubud-Hotels-Tejaprana-Resort-Spa.h14641950.Hotel-Information) > > [Munduk Moding Plantation Nature Resort](https://www.expedia.ca/Gobleg-Hotels-Munduk-Moding-Plantation.h4862440.Hotel-Information)