[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Medan Hotel in Medan with a full-service spa and a 24-hour fitness center ![Gazebo](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/3a1e4b97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/722d7cfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/6978a002.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/5d8a4f08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/75596b8d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Medan, in a shopping district, offers an upscale experience with spa services. Enjoy the outdoor pool, sample the restaurant's cuisine, and benefit from free WiFi and self-parking for a convenient urban getaway. 8.2 Very good ## Popular amenities - Bar - Pool - Spa - Breakfast available - Gym - Room service ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6189177&PinnedHotelID=6189177&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/29803c67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Smoking 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Refrigerator LED TV Separate bedroom Bidet Rainfall showerhead Private bathroom - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/e496f0ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Refrigerator LED TV Separate bedroom Private bathroom Rainfall showerhead Hair dryer - Sleeps 2 - 2 Twin Beds ![Room, 1 King Bed, Smoking](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/946ca864.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Smoking ### Highlights Soundproofed Air conditioning Refrigerator LED TV Separate bedroom Bidet Rainfall showerhead Private bathroom - City view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/e496f0ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Smoking ### Highlights Soundproofed Air conditioning Refrigerator LED TV Separate bedroom Private bathroom Rainfall showerhead Hair dryer - 1 bedroom - City view - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/2fcee0a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Refrigerator LED TV Separate bedroom Bidet Rainfall showerhead Hair dryer - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/7000000/6190000/6189200/6189177/1ddca41a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Refrigerator LED TV Separate bedroom Bidet Rainfall showerhead Hair dryer - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Four-Points-By-Sheraton-Medan.h6189177.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedan-Hotels-Four-Points-By-Sheraton-Medan.h6189177.Hotel-Information) ## About the area Located in Medan, Four Points by Sheraton Medan is in the city center and near the airport. Grand City Hall and Vihara Gunung Timur are local landmarks, and some of the area's attractions include Rahmat International Wildlife Museum & Gallery and Percut Waterpark. [Visit our Medan travel guide](https://www.expedia.ca/Medan.dx2263) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.59034%2C98.65126&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bF79GszpSqrwPe_aQiuBjqWWRNU=) Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119 ### What's nearby - Sun Plaza - 3 min drive - 3.5 km - Grand City Hall - 4 min drive - 3.8 km - University of North Sumatera - 5 min drive - 4.2 km - Medan Mall - 6 min drive - 6.1 km - Maimun Palace - 6 min drive - 5.4 km ### Getting around - Medan Station - 14 min drive - Medan (KNO-Kuala Namu Intl.) - 60 min drive ### Restaurants - ‪Kerang Rebus Sumber Rejeki - ‬3 min walk - ‪Sea food dan Nasi Uduk Tjong 45 Java Jln Gatot Subroto/Simp Ayahanda - ‬3 min walk - ‪Ayam Penyet Bu Mai - ‬2 min walk - ‪The Eatery @ Four Points By Sheraton Hotel - ‬2 min walk - ‪Selow Time Coffee - ‬5 min walk ## About this property ### Four Points by Sheraton Medan Upscale hotel in a shopping district A grocery/convenience store, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Four Points by Sheraton Medan. Treat yourself to a facial, a body scrub, or reflexology at Puncak Alam Spa, the onsite spa. The on-site restaurant, The Eatery, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. Additional perks include: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), a ballroom, and concierge services - Free newspapers, coffee/tea in the lobby, and luggage storage Room features All 220 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Free toiletries and hair dryers - 32-inch LED TVs with cable channels - Refrigerators, cribs/infant beds, and coffee/tea makers ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2820000/2815300/2815259/25e701da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aryaduta Medan Medan - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 242 reviews CA $54 CA $68 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2815259&PinnedHotelID=2815259&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2430000/2428400/2428310/w4000h2661x0y0-87ad47d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Medan Kesawan - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 616 reviews CA $103 CA $125 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2428310&PinnedHotelID=2428310&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680455/bbc0b2cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mercure Medan Angkasa Medan - 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Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=8171027&PinnedHotelID=8171027&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - The Eatery - The Onyx ### Things to do - 24-hour gym - Children's pool - Full-service spa - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Crib (surcharge) - Grocery/convenience store - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business center - Computer station - Conference center - Meeting rooms ### Outdoors - Barbecue grill - Garden ### Full-service spa - Aromatherapy - Body scrubs - Facials - Reflexology - Spa open daily - Sports massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - 5 steps to reach entrance - Elevator (91 inch wide door) - Front entrance ramp - Lever door handles - Low-height electrical outlets in bathroom - Phone accessibility kit - Visual doorbell notification - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant - Wheelchairs on site ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000.0 per stay Cribs (infant beds) are available for IDR 350000.0 per stay ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 150000 per person - Crib (infant bed) fee: IDR 350000.0 per stay - Rollaway bed fee: IDR 350000.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Grand Serela Hotel Medan Hotel Serela Serela Serela Hotel Four Points Sheraton Medan Hotel Four Points Sheraton Medan Four Points by Sheraton Medan Hotel Four Points by Sheraton Medan Medan Four Points by Sheraton Medan Hotel Medan ## Frequently asked questions ### Does Four Points by Sheraton Medan have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Four Points by Sheraton Medan? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Medan on Oct 22, 2025 start from CA $57.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Medan-Hotels-Four-Points-By-Sheraton-Medan.h6189177.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Points by Sheraton Medan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Four Points by Sheraton Medan? > Self parking is free at this property. ### What time is check-in at Four Points by Sheraton Medan? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Four Points by Sheraton Medan? > Check-out is at noon. ### Where is Four Points by Sheraton Medan located? > Located in the heart of Medan, this spa hotel is within 2 mi (3 km) of Plaza Medan Fair, DeliPark Mall Medan, and Sri Mariamman Temple. Rahmat International Wildlife Museum & Gallery and Sun Plaza are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points by Sheraton Medan Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 46 8 - Good 55 6 - Okay 8 4 - Poor 6 2 - Terrible 5 ### 10/10 Excellent #### Sondang Meyhwa Angeline Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very clean and the bed was very comfortable. The staff were friendly and helpful. ##### Sondang Meyhwa Angeline Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Tati May 6, 2023 Nice hotel! Everyone so Friendly and helpful . .. ##### Tati Stayed 1 night in May 2023 ### 8/10 Good #### Santo Jul 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love you This is clean room , will stay again when visit Medan next visit ##### Santo Stayed 1 night in Jun 2023 ### 8/10 Good #### Faizal Jul 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities If there’s a vicinity map guide, that will be extremely helpful. There are things that one can’t rely on the hotel all the time. I love to walk around area of a hotel that im staying, getting little entertainment like snacks, foods or quiet chilling spots, which will make it feel like an extended street family of the hotel. However I couldn’t get much here. But Starbucks is by far a nice quiet extended escapade. And maybe investors could improve path to Brastagi Supermarket, or something? I dunno. Otherwise, everything has been well. ##### Faizal Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Aprilia May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Aprilia Stayed 1 night in May 2025 ### 6/10 Okay #### Philip Apr 29, 2025 Liked: Cleanliness, staff & service #### Noisy room Hotel sound proof is not so good . Can hear the noise of car and motorcycle on the road side at night time ##### Philip Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Aprilia Mar 25, 2025 Liked: Cleanliness, staff & service ##### Aprilia Stayed 6 nights in Mar 2025 ### 2/10 Terrible #### Aprilia Mar 5, 2025 ##### Aprilia Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Chin Choon Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Chin Choon Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### ARUN Dec 13, 2024 ##### ARUN Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Nov 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### April Oct 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### April Stayed 1 night in Oct 2024 ### 8/10 Good #### Rohaya Sep 18, 2024 ##### Rohaya Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Verified traveller Jun 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Firdaus Feb 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Firdaus Stayed 1 night in Feb 2024 ### 8/10 Good #### Sari Oct 29, 2023 Liked: Cleanliness, staff & service Disliked: Room comfort ##### Sari Stayed 1 night in Oct 2023 ### 8/10 Good #### KAZUTO Sep 8, 2023 ##### KAZUTO Stayed 1 night in Sep 2023 ### 4/10 Poor #### Bernard Dec 5, 2022 Disliked: Staff & service Very bad customer service ##### Bernard Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Mohd Rahman Bin Jun 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel wz family friendly. Very good for family stay ##### Mohd Rahman Bin Stayed 4 nights in May 2022 ### 10/10 Excellent #### Mohd Rahman Bin Jun 3, 2022 ##### Mohd Rahman Bin Stayed 1 night in May 2022 ### 8/10 Good #### Ronny Mar 4, 2022 Liked: Cleanliness, staff & service, room comfort ##### Ronny Stayed 2 nights in Feb 2022 ### 8/10 Good #### hakhee Dec 6, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### 전반적인 후기 아침식사 메뉴가 약간 부족하고 과일은 일부 상한 맛을 느꼈다. 샤워기 압력이 약했다. 또한 8층에 숙박했는데 옥상에서 나는 기계소리(에어컨 실외기로 추정)로 인해 잠들기가 약간 힘들었다. 기타사항은 만족한다. ![룸에서 촬영한 메단시내 전경](https://a.travel-assets.com/ugc/hotel-reviews/F6D9A3DE1548D41490708BAC485275749B676E071638781663012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hakhee Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Edwin Apr 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good The room is big and comfortable... located in central and convenient to travel to nearby malls or complex. ##### Edwin Stayed 2 nights in Jan 2020 ### 2/10 Terrible #### HENDRY Jan 23, 2020 ##### HENDRY Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Jan 16, 2020 Liked: Cleanliness, staff & service, amenities Great value, clean, friendly staff food food in resturant. Small but good pool and a nice well equipped gym. ##### Verified traveller Stayed 2 nights in Jan 2020