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Swissôtel Makkah

Photo gallery for Swissôtel Makkah

Featured Image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Swissôtel Makkah

UNESCO Sustainable Property

Swissôtel Makkah

5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
King Abdul Aziz Endowment, Ajyad Street, Mecca, 21955

Explore the area

  • Popular LocationGreat Mosque of Mecca7 min walk
  • Popular LocationAbraj Al-Bait Towers7 min walk
  • Popular LocationKaaba7 min walk

Choose dates to view prices

About this area

Mecca

Located in Mecca, Swissôtel Makkah is in the city center. Well of Zamzam and Great Mosque of Mecca are local landmarks, and the area's natural beauty can be seen at Cave of Hira and Jabal al-Nour.

What's nearby

  • Well of Zamzam - 6 min walk
  • Great Mosque of Mecca - 7 min walk
  • Abraj Al-Bait Towers - 7 min walk
  • Kaaba - 7 min walk
  • King Fahad Gate - 7 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 62 min drive

Restaurants

  • Ajwaa Restaurant — 1 min walk
  • Cafe Swiss — 1 min walk
  • Chicken Broast — 15 min walk
  • Broast — 4 min drive
  • Türk Döneri - ZemZem Tower — 4 min drive

About this property

Swissôtel Makkah

Luxury hotel with 3 restaurants and free valet parking
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All 1487 soundproofed rooms feature WiFi and 24-hour room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, bathrobes, slippers, and bidets.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 15 per hour)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 90 for adults and SAR 45 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 90 for adults and SAR 45 for children (approximately)
  • Fee for in-room wireless Internet: SAR 15 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Mecca
Swissôtel Makkah Hotel Mecca

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 372 out of 789 reviews
5 - Excellent 47%
Rating 4 - Good. 237 out of 789 reviews
4 - Good 30%
Rating 3 - Okay. 106 out of 789 reviews
3 - Okay 13%
Rating 2 - Poor. 44 out of 789 reviews
2 - Poor 6%
Rating 1 - Terrible. 30 out of 789 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location, excellent view, but small room
Excellent location... very close to Haram with direct access to Shopping mall. The hotel service and staff were excellent. Staff were very supportive and helpful. The room size is relatively small compared to other five star hotels. But the view was spectacular with Kaaba panoramic view.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021