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Reviews

4.1 / 5Very Good
731 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Well of Zamzam
    3 min walk
  • Popular Location
    King Fahad Gate
    3 min walk
  • Popular Location
    Great Mosque of Mecca
    4 min walk

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Classic Room, 1 King Bed, View

    Room Amenities

    • 344 sq ft
    • Sleeps 2
    More details
  • Classic Triple Room, City View

    Room Amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    More details
  • Classic Triple Room, View (Haram)

    Room Amenities

    • 344 sq ft
    • Sleeps 3
    More details
  • Classic Triple Room, View (Kaaba)

    Room Amenities

    • 344 sq ft
    • Sleeps 3
    More details
  • Junior Suite, City View

    Room Amenities

    • 689 sq ft
    • City view
    • Sleeps 4
    More details
  • Junior Suite, View (Haram)

    Room Amenities

    • 689 sq ft
    • Sleeps 4
    More details
  • Junior Suite, View (Kaaba)

    Room Amenities

    • 689 sq ft
    • Sleeps 4
    More details
  • Classic Room, City View

    Room Amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    More details
  • Classic Room, View (Haram)

    Room Amenities

    • 344 sq ft
    • Sleeps 2
    More details
  • Classic Room, View (Kaaba)

    Room Amenities

    • 344 sq ft
    • Sleeps 3
    More details
  • Classic Room, City View

    Room Amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More details
  • Classic Room

    Room Amenities

    • 344 sq ft
    • Sleeps 2
    More details
  • Quadruple Room

    Room Amenities

    • 344 sq ft
    • Sleeps 4
    More details
  • Quadruple Room (kaaba view)

    Room Amenities

    • 344 sq ft
    • Sleeps 4
    More details
  • Room, 2 Bedrooms, City View

    Room Amenities

    • 1033 sq ft
    • City view
    • Sleeps 4
    More details
  • Room, 2 Bedrooms (Kaaba View)

    Room Amenities

    • 1033 sq ft
    • Sleeps 4
    More details
  • Quadruple Room (Haram View)

    Room Amenities

    • 344 sq ft
    • Sleeps 4
    More details

About this area

Mecca

Located in Mecca, Swissotel Makkah is in the city centre. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

Popular Location

What's nearby

  • Well of Zamzam - 3 min walk
  • King Fahad Gate - 3 min walk
  • Kaaba - 3 min walk
  • Great Mosque of Mecca - 4 min walk
  • Safa and Marwah - 4 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 74 min drive

Restaurants

  • Where to eat
  • Ajwaa Restaurant – Fine-dining restaurant offering Mediterranean cuisine. Serves breakfast, lunch and dinner, happy hour available. Kids' menu available.
  • Cafe Swiss – Open for happy hour. Reservations required.
  • Al Rowad Restaurant – Fine-dining restaurant offering Mediterranean cuisine. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.

About this property

Swissotel Makkah

5-star luxury hotel, walk to Well of Zamzam
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. All 1487 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. 24-hour room service and wireless Internet access (surcharge) are standard, as are LCD TVs with digital channels.
Swissotel Makkah offers 1487 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, bathrobes, slippers and bidets.
This Mecca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (SAR 15 per hour)
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 90 for adults and SAR 45 for children
3 restaurants
1 bar
24-hour room service

Things to do

Shopping

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Arabic
English

Business services

1 meeting room
Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Hydromassage showerhead

Entertainment

digital channels
LCD TV

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Access via exterior corridors
Connecting rooms available
Desk
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 6:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 90 for adults and SAR 45 for children (approximately)
  • Fee for in-room wireless Internet: SAR 15 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property. Alcohol is not served or permitted at this property.
4.1

Very Good

5 - Excellent
347
4 - Good
221
3 - Okay
97
2 - Mediocre
41
1 - Poor
25
4.2
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.1
Property condition

3/5

  • Disliked: Staff & service

Try to speak to a manager is a waste of time. Won’t let our taxi in. As they not making any money from it. Basically use there own hotel cars if you want easy time.

Stayed 5 nights in Feb. 2020

2/5

  • Disliked: Staff & service, amenities

Try to speak to a manager is a waste of time. Won’t let our taxi in. As they not making any money from it. Basically use there own hotel cars if you want easy time.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect and delicious breakfast with a great price for the service and the excellent

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Even though it was a busy hotel, the service was excellent and they made you feel that you are the only family there.

Stayed 4 nights in Feb. 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Feb. 2020

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