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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3/5 Excellent
605 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationKing Fahad Gate3 min walk
Popular LocationGreat Mosque of Mecca5 min walk
Popular LocationWell of Zamzam6 min walk

Choose dates to view prices

  • Club Room, 1 King Bed

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Club Room, 2 Single Beds

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    More detailsClub Room, 2 Single Beds
  • Club Room, 1 King Bed, View

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, View
  • Club Room, 2 Single Beds, View

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    More detailsClub Room, 2 Single Beds, View
  • Room, 1 King Bed

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed
  • Regency, Executive Suite

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 4
    More detailsRegency, Executive Suite
  • Regency, Suite, 1 King Bed

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 4
    More detailsRegency, Suite, 1 King Bed
  • Room, 2 Single Beds

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Single Beds
  • Room, 1 King Bed, View (Partial Haram View)

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed, View (Partial Haram View)
  • Room, 2 Single Beds, View (Partial Haram View)

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 2 Single Beds, View (Partial Haram View)
  • Suite (PRINCE)

    Room amenities

    • 1227 sq ft
    • City view
    • Sleeps 4
    More detailsSuite (PRINCE)
  • Room (4 Twin Beds)

    Room amenities

    • Sleeps 4
    More detailsRoom (4 Twin Beds)
  • Room, 3 Single Beds

    Room amenities

    • Sleeps 5
    More detailsRoom, 3 Single Beds
  • Villa

    Room amenities

    • Sleeps 4
    More detailsVilla

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Mecca

Located in Mecca, Jabal Omar Hyatt Regency Makkah is connected to a shopping centre. Great Mosque of Mecca and Kaaba are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

Visit our Mecca travel guide
Map
Popular Location

What's nearby

  • King Fahad Gate - 3 min walk
  • Great Mosque of Mecca - 5 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 7 min walk
  • Abraj Al Bait Towers - 8 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 60 min drive

Restaurants

  • Al Oasis — 1 min walk
  • Al Tekkaya — 1 min walk

About this property

Jabal Omar Hyatt Regency Makkah

Luxury hotel connected to a shopping centre in Mecca with 2 restaurants
This smoke-free hotel features 2 restaurants, a health club and 2 coffee shops/cafés. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and 24-hour room service. All 656 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and iPod docking stations. Guests will also find 24-hour room service, flat-screen TVs and separate bathtubs and showers.
Jabal Omar Hyatt Regency Makkah offers 656 forms of air-conditioned accommodation with iPod docking stations and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 15 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Follows standard sanitisation guidelines of GBAC STAR - Hyatt
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: SAR 200 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: SAR 110 per person
  • 2 restaurants and 2 coffee shops
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Health club
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 5 PM and 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SAR 125.0 per night.
Free cots (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 110 per person (approximately)
  • Self-parking fee: SAR 200 per day (in/out privileges)
  • Rollaway bed fee: SAR 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of GBAC STAR - Hyatt guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Clothing is optional at this property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Makkah Hotel Mecca
Hyatt Regency Makkah Hotel
Hyatt Regency Makkah Mecca
Hyatt Regency Makkah

Frequently asked questions

Can I cancel my reservation for free at Jabal Omar Hyatt Regency Makkah and receive a full refund?
Yes, Jabal Omar Hyatt Regency Makkah offers free cancellation on select room rates, because flexibility matters! Please refer to Jabal Omar Hyatt Regency Makkah cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for SAR 200 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 5 PM to 5:30 AM.
What time is check-out at Jabal Omar Hyatt Regency Makkah?
Checkout is at noon.
Where is this property located?
Located in the heart of Mecca, this luxury hotel is within a 10-minute walk of King Fahad Gate, Great Mosque of Mecca, and Kaaba. Abraj Al Bait Towers and Well of Zamzam are also within 10 minutes.

Guest reviews

Overall score and ratings for Jabal Omar Hyatt Regency Makkah

4.3
Excellent
5 - Excellent
362
4 - Good
153
3 - Okay
49
2 - Mediocre
16
1 - Poor
25
4.5
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

First off all check in greeting were terrible ! Then sending luggage to our room were delayed by an hour which lead us delayed our activity. In the room corner side were damp. Bathroom amenities were poor. Fruit basket were never filled nor the table amenities greeting sweet never taken from the room !! WiFi was terrible No WiFi at all. Not the place to return again.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The hotel has an amazing location But the staff are not as friendly or welcoming as expected Rooms are not luxurious like nearby hotels like Conrad but they are very good

Stayed 1 night in Feb 2020