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Reviews of Quality Inn

2.5 out of 5
Quality Inn
17259 Conneaut Lake Rd, Meadville, PA

Reviews

7.8

Good

Rating 10 - Excellent. 169 out of 573 reviews" "
Rating 8 - Good. 235 out of 573 reviews" "
Rating 6 - Okay. 101 out of 573 reviews" "
Rating 4 - Poor. 41 out of 573 reviews" "
Rating 2 - Terrible. 27 out of 573 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfectly fine stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed soft for me.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at the hotel. The room was great, and there was a perfect view of the total eclipse in the parking lot. Breakfast was a nice touch, the place was clean feeling, and the staff was super nice. Check in and out was a breeze and it is conveniently located near some wonderful places to eat. I have stayed in a five star hotel in Bethesda, MD before, and this place was soo much better, it was unreal the difference. Will gladly come back and recommend to others.
Stayed 2 nights in Apr 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

David

Liked: Property conditions & facilities
Adequate. But elevator did not work one evening.
Stayed 2 nights in Apr 2024

10/10 Excellent

margaret

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Location was very convenient for our stop over heading back to Canada. Perfect for our dog with main floor direct outdoor access. Bed was really comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy, Peterborough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and simple. The room is clean, and the beds are very comfortable. I am looking forward to a great night’s sleep!
Stayed 1 night in Feb 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and comfy
I stay here all the time when I go duckhunting. The lady at the front is always super nice. The rooms are always very clean and very comfortable.
Stayed 1 night in Dec 2023
Response from April, GM on Jan 2, 2024
Thank you!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
The room was comfortable. The heater was not too noisy, The bed clothes were somewhat of a problem. The sheet and mattress cover had wrinkles which did not allow me to sleep well.
Stayed 1 night in Dec 2023
Response from April, GM on Jan 2, 2024
Thanks for your comments. I will speak with my staff about your concerns.

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
What you'd expect
Good, comfortable bed. Good water pressure. Polite staff. King sized bed was far too close to the one wall making it uncomfortable for that person to get in and out of bed. Thin towels. Bare minimum continental breakfast.
Stayed 1 night in Dec 2023
Response from April, GM on Jan 2, 2024
Thank you.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Dec 2023
Response from April, GM on Dec 21, 2023
Thank you!

8/10 Good

Srikant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was disappointing - no bread, fruits. Just cereals, yoghurt, cold boiled eggs and waffle maker
Stayed 1 night in Dec 2023
Response from April, GM on Dec 21, 2023
Thank you for your review.

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from April, GM on Dec 21, 2023
Thanks!

8/10 Good

Wayne

Liked: Cleanliness, staff & service
The entry door to unit #307 is not in the best of condition and does not open and close properly. It requires some adjustment to properly align the door with the frame.
Stayed 3 nights in Dec 2023
Response from April, GM on Dec 21, 2023
Thank you for letting me know. I have had maintenance take care of this issue.

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
Staff were excellent
Stayed 2 nights in Dec 2023
Response from April, GM on Dec 21, 2023
Thank you!

10/10 Excellent

Candace A

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very nice. The part disappointing was the heater made such a terrible noise that it woke us up on several occasions during the nights.
Stayed 2 nights in Dec 2023
Response from April, GM on Dec 21, 2023
Thank you. I apologize for the heater noise. I have hadmaintenance takecare of it.

8/10 Good

Paul

Travelled with family
Liked: Staff & service, room comfort
Good room for the money
Hotel was good. Bed was comfortable. Price was reasonable. Bathroom needs updating. There was a patched hole in the floor of the bathtub. It looked like the hole had been there awhile.
Stayed 1 night in Dec 2023
Response from April, GM on Jan 2, 2024
Thanks for your review! Bathroom remodel is on the list!

8/10 Good

mark w

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Decent spot.
Stayed 2 nights in Nov 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a safe, clean, quiet space to spend the night, and this fit the bill perfectly.
Stayed 1 night in Nov 2023
Response from April, GM on Nov 20, 2023
Thank you!

8/10 Good

Paulette

Travelled with family
Liked: Staff & service, property conditions & facilities
Ok
Friendly staff and clean facility! The air conditioner/ heater in my room sounded like a jet taking off every time it turned on! Other than that everything was just the way I wanted it!
Stayed 2 nights in Nov 2023
Response from April, GM on Nov 13, 2023
Thank you! I'll have my maintenance guy look at the HVAC.

6/10 Okay

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was wonderful except the heating unit in the room. It was so noisy that it was not easy to fall asleep. It ran often, and took quite some time to heat the room.
Stayed 1 night in Nov 2023
Response from April, GM on Nov 13, 2023
Thank you! I'll have my maintenance guy look at the HVAC.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service
Very limited breakfast items.
Stayed 1 night in Nov 2023
Response from April, GM on Nov 13, 2023
Thank you! We are currently offering the Choice Q breakfast.

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. I felt safe.
Stayed 1 night in Nov 2023
Response from April, GM on Nov 13, 2023
Thank you!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from April, GM on Nov 13, 2023
Thanks so much!

4/10 Poor

William

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived and went to my room, I found numerous dead bugs, probably from a debugging company. As I wiped up the bugs, I found that the bathroom floor had obviously not been cleaned for months! Almost made me sick! At breakfast, the only offerings were waffles and oatmeal - no eggs, sausage or breads of any kind. In light of the fact that I had a really hard work day, I simply went to a restaurant and ate there. I would never choose this motel again!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient to major highways
Stayed 2 nights in Oct 2023
Response from April, GM on Oct 31, 2023
Thank you!

6/10 Okay

Delbert R

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Broken desk chair, told management but was never fixed. Bed was hard
Stayed 1 night in Oct 2023
Response from April, GM on Oct 16, 2023
I do apologize that your chair wasn't switched but you left your DND sign on your door. If the sign is on the door none of my staff is allowed to enter the room.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely accommodating!
Stayed 1 night in Oct 2023
Response from April, GM on Oct 16, 2023
Thank you!

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Needs a bit of a refresh, but the room was clean and the staff were nice.
Stayed 1 night in Oct 2023
Response from April, GM on Oct 16, 2023
Thanks!

4/10 Poor

Rosemary

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall this was a poor experience. Parking lot had NO cars in it each time I returned to hotel. Early AM did see at most 8 or 10 cars/ Unfortunately, several of them were service trucks for company seen earlier in the day working at the property. Room was painted over problems in the walls (resembled water damage). Clerk did admit that they were quickly done and were scheduled to be repainted/ Draperies had heavy waterspots because they were over the A/C unit which was very loud. Corners, nooks and crannies of room were not properly cleaned. There was one old, black desk chair in room (which I put in closet to avoid looking at) The arms were all torn and scratched ...looked like someone's dog had chewed it. Same for two of the legs on the desk in the room. The electric wall socket where the coffee pot was plugged in was completely falling out of the wall and would not go back in . THIS IS A FIRE HAZARD. DID ANYONE CHECK OUT THESE ROOMS BEFORE PUTTING THEM BACK ON LINE?????? WHY HAS NO ONE THOUGHT OF PUTTING A DOOR IN THE LOBBY TO SCREEN THE EQUIPMENT (LAUNDRY?) from guests using the elevator. Very unsightly and unprofessional. Overall a very creepy experience. Will never book a Quality Inn again because this tells me that no one at the TOP sees or cares what is going on. This hotel needs to be CLOSED and redone. You can't just put in new beds (which were nice & had nice linens) and say you have refurbished. the sink had five spider like cracks in bowl s
Stayed 2 nights in Oct 2023

2/10 Terrible

Jennifer

Stayed 3 nights in Sep 2023

8/10 Good

BETTE JO

Liked: Cleanliness, property conditions & facilities
The breakfast was average. Other Quality Inns have hot eggs and sausage. This one had waffles but only cold hard boiled eggs.
Stayed 1 night in Sep 2023
Response from April, GM on Oct 3, 2023
Thank you for your review. Choice has updated the breakfast menu. I apologize if you were looking for something else.

8/10 Good

Augustus

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from April, GM on Sep 28, 2023
Thank you!

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. The room was comfortable. They had a breakfast. They had a waffle maker, which I liked. There was cereal, yogurt, and cold hard boiled eggs that I think could be heated up. But there wasn’t any fruit, muffins, scrambled eggs or any meat of any kind, which my husband likes.
Stayed 1 night in Sep 2023
Response from April, GM on Sep 28, 2023
Thanks for your review!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
April at front desk was great! Very personable and professional!
Stayed 1 night in Sep 2023
Response from April, GM on Sep 12, 2023
Thank you!

6/10 Okay

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
I was alittle surprised about breakfast !! Not much !! I had to ran would a muffin or bagel didn’t have time to make waffles or have cereal !!
Stayed 1 night in Sep 2023
Response from April, GM on Sep 12, 2023
The breakfast we are providing is the Choice standard required for breakfast. I'm sorry for the inconvenience.

6/10 Okay

Matthew

Travelled with family
Disliked: Staff & service, amenities
Very little available for breakfast.
Stayed 1 night in Aug 2023
Response from April, GM on Sep 28, 2023
Thank you for your review.

8/10 Good

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from April, GM on Oct 3, 2023
Thanks!

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like dogs and stale smoke. The bedspread had stains on it. Air conditioner was rattling and very loud. The bathroom was not cleaned well, I wiped it down with clorox wipes and they turned brown.
Stayed 1 night in Aug 2023
Response from April, GM on Sep 28, 2023
I do apologize for your issues. Did you bring them to the front desk's attention? They would have gladly moved you to a different room. I hope you will give us another opportunity to host you in the future.

8/10 Good

Daniel

Business traveller
Liked: Staff & service, room comfort
Stayed 5 nights in Aug 2023
Response from April, GM on Oct 3, 2023
Thank you!

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and the beds were comfortable. The rooms were clean
Stayed 2 nights in Aug 2023
Response from April, GM on Oct 3, 2023
Thank you! I will share your comments with my staff.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from April, GM on Sep 28, 2023
Thanks!

10/10 Excellent

Narcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from April, GM on Sep 28, 2023
Thank you!

8/10 Good

Beena

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff, Clean rooms
Response from April, GM on Aug 1, 2023
Thank you!

8/10 Good

Milford

The room was neat and clean.
Stayed 1 night in Jul 2023
Response from April, GM on Aug 1, 2023
Thank you!

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, room comfort
The place is nice, but they were short staffed and the hotel was full.
Stayed 3 nights in Jul 2023
Response from April, GM on Aug 1, 2023
Thank you!