Title: Fairfield Inn & Suites by Marriott McAllen Airport - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fairfield Inn & Suites by Marriott McAllen Airport Hotel with free breakfast, 5-minute walk to La Plaza Mall ![Indoor pool](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/13920c4f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/61b91311.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/d7c337e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/8ecf67cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/f8afbe3c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near La Plaza Mall, Fairfield Inn & Suites by Marriott McAllen Airport offers an indoor pool and spa tub for unwinding after a day of travel. Guests appreciate the 24-hour gym, free in-room WiFi, dry cleaning services, and coffee in the lobby. 8.6 Excellent ## Popular amenities - - Hot tub - Free airport shuttle - Pool - Gym - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=849357&PinnedHotelID=849357&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/w3995h2667x0y0-40e116f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Mobility/Hearing Accessible, Tub) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Hair dryer Shower/tub combination - Sleeps 4 - 2 Double Beds ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/abaeef18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Hair dryer Shower/tub combination - Sleeps 2 - 1 King Bed ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/8883a3d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 9.0 Wonderful 8 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Hair dryer Shower/tub combination - 290 sq ft - Sleeps 4 - 2 Double Beds ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/37101225.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Hair dryer Shower/tub combination - 290 sq ft - Sleeps 2 - 1 King Bed ![25-inch LCD TV with cable channels, TV, pay movies](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/4b6b11ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds (Extended) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom Hair dryer - 430 sq ft - Sleeps 5 - 2 Double Beds ![25-inch LCD TV with cable channels, TV, pay movies](https://images.trvl-media.com/lodging/1000000/850000/849400/849357/4b6b11ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Extended) 7.0 Good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Hair dryer Shower/tub combination - 355 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Breakfast served, American cuisine](https://images.trvl-media.com/lodging/1000000/520000/519800/519731/3f3ce808.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn McAllen Airport McAllen - Pool - Free airport shuttle - Pet-friendly - Parking included 8.6 Excellent 849 reviews CA $114 CA $131 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/McAllen-Hotels-Hilton-Garden-Inn-McAllen-Airport.h519731.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=2270&destination=McAllen&destType=MARKET&latLong=26.203407,-98.230011&searchId=43259f8e-df3a-4793-949e-05f9d4584501&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/52000000/51670000/51663600/51663537/5165054d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton Edinburg, TX Edinburg - 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Pool - Hot tub - Breakfast included - Free airport shuttle 8.8 Excellent 339 reviews CA $154 CA $177 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/McAllen-Hotels-Residence-Inn-By-Marriott-McAllen.h564591.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=2270&destination=McAllen&destType=MARKET&latLong=26.203407,-98.230011&searchId=43259f8e-df3a-4793-949e-05f9d4584501&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMcAllen-Hotels-Fairfield-Inn-Suites-By-Marriott-McAllen-Airport.h849357.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMcAllen-Hotels-Fairfield-Inn-Suites-By-Marriott-McAllen-Airport.h849357.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.18258%2C-98.23213&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EWtYD7ZK2LtoDai1AAyewYIajIc=) 2117 South 10th Street, McAllen, TX, 78503 #### What's nearby - La Plaza Mall - 3 min walk - 0.3 km - Quinta Mazatlan - 10 min walk - 0.9 km - McAllen Medical Center - 12 min walk - 1.0 km - Rio Grande Regional Hospital - 12 min walk - 1.0 km - 17th Street Entertainment District - 3 min drive - 2.3 km #### Getting around - Miller Intl. Airport (MFE) - 2 min drive #### Restaurants - ‪McDonald's - ‬8 min walk - ‪Twin Peaks - ‬11 min walk - ‪Charleys Cheesesteaks - ‬8 min walk - ‪Dutch Bros Coffee - ‬10 min walk - ‪Chick-fil-A - ‬10 min walk ## About this property ### Fairfield Inn & Suites by Marriott McAllen Airport Hotel near La Plaza Mall Take advantage of free continental breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services at Fairfield Inn & Suites by Marriott McAllen Airport. For some rest and relaxation, visit the hot tub. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - Free self parking and extended parking - A free area shuttle, express check-out, and express check-in - An elevator, a 24-hour front desk, and coffee/tea in the lobby Room features All 68 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers. Other amenities include: - Bathrooms with shower/tub combinations and free toiletries - 25-inch LCD TVs with cable channels - Recycling, refrigerators, and microwaves ## Similar properties ![Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/13000000/12860000/12850100/12850009/1f905e71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden McAllen at La Plaza Mall McAllen - Pool - Hot tub - Breakfast included - Free airport shuttle 8.8 Excellent 1,545 reviews CA $136 CA $156 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=12850009&PinnedHotelID=12850009&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served](https://images.trvl-media.com/lodging/1000000/30000/27800/27729/41d06e9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott McAllen Airport McAllen - Pool - Hot tub - Free airport shuttle - Parking included 8.6 Excellent 733 reviews CA $130 CA $150 total includes taxes & fees Nov 22 - 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Pool - Free airport shuttle - Kids pool - Parking included 8.6 Excellent 1,001 reviews CA $171 CA $197 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=21887&PinnedHotelID=21887&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1090000/1080700/1080603/8ac73fd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Pharr by IHG Pharr - Pool - Hot tub - Breakfast included - Parking included 8.8 Excellent 1,001 reviews CA $106 CA $120 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1080603&PinnedHotelID=1080603&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour free roundtrip airport shuttle on request - Free area shuttle - Free extended parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast available daily - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - Hot tub - Indoor pool ### Family friendly - Free area shuttle - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - 24-hour business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Transfer shower - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 3 floors - Comprehensive recycling policy - Double-glazed windows - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 25-inch LCD TV with cable channels - Pay movies ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fairfield Inn Marriott Hotel McAllen Airport Fairfield Inn Marriott McAllen Airport Fairfield Inn Marriott McAllen Airport Hotel Fairfield Inn Marriott McAllen Airport Hotel Fairfield Inn & Suites by Marriott McAllen Airport McAllen McAllen Fairfield Inn & Suites by Marriott McAllen Airport Hotel Hotel Fairfield Inn & Suites by Marriott McAllen Airport Fairfield Inn & Suites by Marriott McAllen Airport McAllen Fairfield Inn Suites by Marriott McAllen Airport Fairfield Inn Marriott Hotel Fairfield Inn Marriott Fairfield Marriott Mcallen Fairfield Inn Suites by Marriott McAllen Airport Fairfield Inn & Suites by Marriott McAllen Airport Hotel Fairfield Inn & Suites by Marriott McAllen Airport McAllen Fairfield Inn & Suites by Marriott McAllen Airport Hotel McAllen ## Frequently asked questions ### Does Fairfield Inn & Suites by Marriott McAllen Airport have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Fairfield Inn & Suites by Marriott McAllen Airport? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott McAllen Airport on Dec 6, 2025 start from CA $117.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/McAllen-Hotels-Fairfield-Inn-Suites-By-Marriott-McAllen-Airport.h849357.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Fairfield Inn & Suites by Marriott McAllen Airport pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking and extended parking are free at this property. ### What time is check-in at Fairfield Inn & Suites by Marriott McAllen Airport? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Fairfield Inn & Suites by Marriott McAllen Airport? > Check-out is at noon. ### Does Fairfield Inn & Suites by Marriott McAllen Airport provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Where is Fairfield Inn & Suites by Marriott McAllen Airport located? > Situated in McAllen, this hotel is within a 15-minute walk of La Plaza Mall and Quinta Mazatlan. Rio Grande Regional Hospital and McAllen Medical Center are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Fairfield Inn & Suites by Marriott McAllen Airport Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 324 8 - Good 181 6 - Okay 57 4 - Poor 30 2 - Terrible 17 ### 10/10 Excellent #### Douglas Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice, easy stay ##### Douglas Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Aglaed Oct 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Service was great, friendly staff, and shuttle service made it very convenient to get around locally. ##### Aglaed Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Kristielena Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and staff is nice ##### Kristielena Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Andres Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bed was perfect ##### Andres Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Karina Jul 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool ##### Karina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Martin May 30, 2025 Liked: Cleanliness, amenities Good stay for rhe night ##### Martin Stayed 1 night in May 2025 ### 10/10 Excellent #### Juan Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and clean, friendly service ##### Juan Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Gabriela Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great night All the Staff was really friendly, breakfast was great and they make sure they served plesnty of food for every one, the room was nice and clean ##### Gabriela Stayed 1 night in Jun 2025 ### 8/10 Good #### Juan Jul 19, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Needs more parking ##### Juan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gustavo Marcos Jan 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Gustavo Marcos Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Suzanne Jan 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly people at the front desk and at breakfast. ##### Suzanne ### 10/10 Excellent #### Jesus Oct 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the night staff was really nice and professional getting me and my family my room ##### Jesus Stayed 1 night in Oct 2024 ### 8/10 Good #### Montiel Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Desk staff service excellent. Breakfast staff personable and helpful. Too strong a “deodorizer” odor in the room. ##### Montiel Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Daniel Jul 1, 2023 Disliked: Property conditions & facilities Hotel is old and dingy. needs some upgrading. the hot breakfast food is atrocious. ##### Daniel Stayed 1 night in Jun 2023 ### 8/10 Good #### Francisco Dec 28, 2024 Disliked: Property conditions & facilities A/C unit old and noisy. Pool seems to need renewal, ##### Francisco Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Reynaldo Jun 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities I really like the room with the sectional couch and the Overall design, my only gripe is it had a real foul stench. I had a spray air freshener constantly other than that it was pretty comfortable. ##### Reynaldo Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Gregory Oct 16, 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Not what I expected This is an older, dated property. Not what I expected based on review scores. The service is good and the beds are comfortable, but I will stay elsewhere on future visits based on the condition of the hotel. ##### Gregory Stayed 1 night in Oct 2024 ### 6/10 Okay #### Jessica Feb 21, 2025 Liked: Cleanliness, staff & service, amenities Our window did not close, it was chilly late at night and could hear people arguing in the parking lot. The restroom extractor wasn"t working either, also super inconvenient as there is no natural ventilation ##### Jessica Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Badrig Jan 2, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I was very disappointed with my stay here. There were cockroaches and other bugs in the Bathroom. It was not clean at al and Housekeeping was only every 2 days- no wonder the Hotel is dirty and with roaches. The staff was not friendly at all and very mean- when we told them about the cockroaches, their response was to put “bug spray”. ##### Badrig Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Raul Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities muye bien la habitacion bastante accesible ##### Raul Stayed 1 night in Nov 2025 ### 4/10 Poor #### Laura Nov 11, 2025 Disliked: Cleanliness, staff & service Las instalaciones no tienen mal aspecto en general pero: 1. Cuarto con olor a humedad lo cual persistio en toda mi estancia. 2. Afuera de la puerta de mi cuarto estuvo una cucharacha que se mantuvo ahi durante casi toda mi estancia lo cual me dio a entender que por más de 2 dias no limpiaron. En cuánto al servicio: Las personas del lobby fueron amables, la señora encargada del área de desayunos tuvo un excelente servicio y trato muy cordial. Estos buenos aspectos se vieron opacados por una situación sumamente desagradable que paso, una persona que NO se identificó cual era su función/puesto o su nombre, abrió mi habitación sin autorización despues de tocar la puerta solo 2 veces mientras me encontraba dormida junto con las otras personas de mi habitación, me desperté en el momento que abrió la puerta y solo me pregunto si ya iba a realizar mi check out, cuando aun me quedaba 1 dia mas de alojamiento lo cual le comenté, ademas de que le hice hincapie que tenia puesto el letrero de NO MOLESTAR en mi puerta y solo continuó a preguntarme si iba a pedir limpieza, le comenté que no y se retiro. No tenia puesto el seguro, pero estaba el letrero de no molestar y abrio con una tarjeta maestra, me dejo muy confundida y aterrada esta situación. Expuse el caso en el lobby y la recepcionista se disculpo, ella misma estaba confundida, pedi hablar con gerencia pero no estaba. Pedi una explicación y solucion pero solo ofrecieron disculpa, no confirmaron quien entro a mi habitacion. ##### Laura Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jose Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo estuvo muy bien organizado ##### Jose Stayed 1 night in Nov 2025 ### 10/10 Excellent #### José Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities estuvo bien la habitación y el trato es bueno ##### José Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### JOSE ALBERTO Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusta la atención, también es cómodo que hablen español, en realidad es de los hoteles en donde más a gusto me he sentido, si dudarlo cuando regrese a McAllen, me hospedaré nuevamente en este hotel tan confortable. ##### JOSE ALBERTO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jesus Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Congrats a la que atiende en el breakfast ##### Jesus Stayed 1 night in Aug 2025 ## 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