Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
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Reviews of Country Inn & Suites by Radisson, Harlingen, TX

3 out of 5
Country Inn & Suites by Radisson, Harlingen, TX
3825 S Expressway 83, Harlingen, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews" "
Rating 8 - Good. 264 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Clarissa on Apr 12, 2024
Thank you so very much for staying with us!

10/10 Excellent

veronica

Travelled with family, Business traveller
Friendly staff and clean rooms.
Stayed 2 nights in Apr 2024
Response from Caleb Brinning on Apr 5, 2024
Thanks for taking the time to leave us a review! We are constantly striving for reviews like yours. Thanks for your feedback we will definitely share it with our staff members. We hope to see you again soon!

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024
Response from Caleb Brinning on Apr 4, 2024
Thank you for taking the time to leave us a review!

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very clean. Only downfall is the bed was like a rock. For those who like soft beds, this is not the best.
Stayed 1 night in Feb 2024
Response from Clarissa on Feb 11, 2024
We are saddened to hear that you did not find our beds soft enough. Our beds are brand new and of medium firmness. Unfortunately, we cannot please everyone with the firmness/softness; we can only offer the bed. We are otherwise very happy that you enjoyed your stay, and your free upgrade.

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff very pleasant. Happy Hour was a joke, spicy wings was all.
Stayed 1 night in Jan 2024
Response from Clarissa on Feb 4, 2024
We apologize that you were dissatisfied with our free happy hour. Our happy hour rotates Monday through Friday, serving different things each night, along with two free beers. Since guest satisfaction is our top priority, we apologize profusely that this amenity did not reach your expectations. We warmly thank you for recognizing our great staff, and thank you for your stay.

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel many times over the last few years. They have always been very solid, but they have really stepped up their game now. Best visit by far. Highly recommend.
Stayed 5 nights in Jan 2024
Response from Clarissa on Jan 29, 2024
We are so happy to hear that you enjoyed your stay!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service
The lobby and room was very clean. Our two night stay was comfortable.
Stayed 2 nights in Jan 2024
Response from Clarissa on Jan 22, 2024
We are so happy to hear that you enjoyed your stay!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Clarissa on Jan 22, 2024
Thank you for taking the time to rate us.

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2024
Response from Clarissa on Jan 9, 2024
Thank you so very much!

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
It gets a bit loud in the bedroom being near the highway. I wish the happy hour was better advertised and you knew what your options were ahead of time. Breakfast was pretty okay. The whole facility could use an update, especially the lock system on the doors. The shower I was afraid might come out of the wall when I turned the stopper on. TVs are small but adequate. Refrigerator and microwave were nice and clean and an excellent countertop to use. Mattresses were a bit uncomfortable. I think a good update for a more modern country lodge would do it some real good!
Stayed 1 night in Dec 2023
Response from Clarissa on Feb 2, 2024
We apologize for the inconveniences you experienced. We currently have the doors, as well as the new locks to be installed. We are anticipating replacing them very soon, and are actually at the moment refreshing our rooms, for an updated look. We plan on advertising our free happy hour, that comes with 2 free beers or glasses of wine, and a light appetizer/meal a little more strongly. We thank you for your stay and for your valuable input, so that we may improve, as we strive for an excellent experience for all our guests.

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023
Response from Clarissa on Jan 2, 2024
We are so happy you enjoyed your stay!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Clarissa on Jan 2, 2024
Thank you so very much for staying with us!

10/10 Excellent

Patsy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Clarissa on Jan 2, 2024
Thank you for staying with us!

4/10 Poor

Beth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Clarissa on Dec 20, 2023
We genuinely thank you for your stay, and appreciate you taking the time to review us.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Clarissa on Dec 19, 2023
Thank you for staying with us!

10/10 Excellent

Henrietta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We always enjoy our stay at Country Inn & Suites. The rooms are always clean, quiet, and comfortable. The breakfast is outstanding and has a large selection. Would recommend this hotel to anyone.
Stayed 1 night in Dec 2023
Response from Clarissa on Dec 16, 2023
We a lovely review. I've shared it with the entire staff, and we thank you from the bottom of our hearts!

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities, room comfort
Always a good stay
We usually have a great experience, but this time the room needed a little TLC. There was a weird smell in the room coming from the bathroom the entire time, we weren't sure if it was due to the cleaning products being used or something else. We kept the bathroom door closed for the most part. Other than that, customer service was great as always and the breakfast was good. This location is always all first choice when travelling to the Valley.
Stayed 1 night in Dec 2023
Response from Clarissa on Dec 8, 2023
We apologize that your stay was less than perfect. That room was recently remodeled and the bathroom was painting. We are very sorry for the inconvenience.

10/10 Excellent

Maria, Pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. I was on my way from mexico to Houston we really enjoyed the quit an tranquility of the place
Stayed 1 night in Dec 2023
Response from Clarissa on Dec 8, 2023
We are happy to hear that you felt safe, and very happy to hear that you enjoyed your stay!

10/10 Excellent

Abiel

Stayed 3 nights in Dec 2023
Response from Clarissa on Dec 8, 2023
Thank you for staying!

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel...buen servicio muy limpio y muy rico el desayuno
Stayed 2 nights in Nov 2023
Response from Clarissa on Dec 8, 2023
Muchas gracias!!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay No problems
Stayed 6 nights in Nov 2023
Response from Clarissa on Dec 1, 2023
It's always so wonderful to see you!

10/10 Excellent

Benito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!!
Stayed 2 nights in Nov 2023
Response from Clarissa on Nov 30, 2023
Thank you so very much for staying with us!

4/10 Poor

Josh

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed was one of the hardest beds I’ve slept in. Pillow were just full of air. Flat when you lay on them.
Stayed 3 nights in Nov 2023
Response from Clarissa on Nov 30, 2023
We are required to have specific products set by brand. We apologize that you found the brand standard required beds too firm, and pillows too soft.

10/10 Excellent

Nilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean from the moment we walked in, friendly staff breakfast was great several options. Will most likely stay again, happy with the price & service! :)
Response from Clarissa on Nov 30, 2023
Thank you so very much for staying with us! We look forward to seeing you again!

10/10 Excellent

Juvencio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy in/out
Stayed 3 nights in Nov 2023
Response from Clarissa on Nov 26, 2023
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service and amenities..could use some update
Friendly service, great happy hour Mon-Fri, but rooms could use some updating and maintenance work (painting trim, patching holes in sheetrock, adjusting doors that won't stay open).
Stayed 2 nights in Nov 2023
Response from Clarissa on Nov 22, 2023
We are currently in our slow season, so we definitely plan on doing some updating. Thank you for staying with us!

4/10 Poor

OMAR

Stayed 1 night in Nov 2023
Response from Clarissa on Nov 22, 2023
We are sorry to hear that your stay was less than perfect.

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE this hotel
I LOVE this hotel! It’s like a mini apartment! The rooms are spacious, clean with working ac units, 2 TV’s and 2 separate spaces. The show head is waterfall style and they actually allow the water to get hot unlike some hotels now. The staff has been friendly each time I’ve stayed and fresh cookies are waiting when you come in. I wish they had this hotel in bigger cities that I have to travel to.
Stayed 1 night in Nov 2023
Response from Clarissa on Nov 13, 2023
Thank you for staying with us! We are delighted to hear that you enjoyed your stay.

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must-stay when in Harlingen
I have stayed at this property multiple times, and it never disappoints. Rooms are always clean, staff always friendly. Always my first choice when traveling to the Valley!
Stayed 2 nights in Nov 2023
Response from Clarissa on Nov 13, 2023
We are so very happy to hear that you enjoyed your stay with us, and we most definitely look forward to seeing you again!

8/10 Good

Wafik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Clarissa on Oct 25, 2023
Thank you so very much for staying with us!

4/10 Poor

Daniel

Stayed 2 nights in Oct 2023
Response from Clarissa on Nov 13, 2023
Thank you for staying.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Clarissa Rudd. on Oct 21, 2023
We're happy to hear you had a great stay with us. We hope to see you again soon!

8/10 Good

Samuel

Stayed 4 nights in Oct 2023
Response from Clarissa Rudd on Oct 21, 2023
Thank you for taking the time to review us!

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Clarissa Rudd on Oct 21, 2023
Thank you for taking the time to review us! We're happy to hear you had a great stay with us!

6/10 Okay

Sandra

Stayed 3 nights in Oct 2023
Response from Clarissa on Nov 13, 2023
Thank you for your stay.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and I was again very impressed with this location. I will return.
Stayed 3 nights in Oct 2023
Response from Clarissa on Oct 17, 2023
Thank you so much for staying with us. We certainly look forward to seeing you again!

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. The only thing is the breakfast should change a bit but over all very good n friendly cleaning crew. Not so much the one that work the breakfast area.
Stayed 5 nights in Sep 2023
Response from Clarissa on Oct 5, 2023
Thank you for taking the time to review us!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Clarissa on Oct 5, 2023
Thank you for taking the time to review us!

4/10 Poor

Alicia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Clarissa on Sep 27, 2023
We are sorry to hear that your stay was less than perfect.

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Family Celebration for our deceased Grandmother.
We always stay here every time we come to Harlingen without any problems. This time our room 202 didn’t stay cool. The AC was barely functioning. When showering, the water retained in the tub. The water was up to my ankles. The painting is peeling off the walls and the bath towels were stained with blood or rust. No accommodations were made. And when I tried to redeem my $10 reward, the lady was kinda rude. I was told “next you need to tell me when checking in!!” I’m upset with this stay. The elevator was filthy with food stains also.
Stayed 2 nights in Sep 2023
Response from Clarissa on Oct 31, 2023
We apologize profusely that your last stay was less than perfect, and very dismayed about the issues you experienced in your room. We see that you are a frequent guest, and typically try our best to upgrade you, and apologize that we were unable to do so for this most recent stay. We will be working on the issues you mentioned, and will be addressing the market credit issue with the staff. We are also so very sorry to hear about the passing of your grandmother.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed there more then once. Very nice every time.
Stayed 8 nights in Sep 2023
Response from Clarissa on Sep 27, 2023
We are always delighted to see you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Friendly staff. Helpful. Nice hotel.
Stayed 2 nights in Sep 2023
Response from Clarissa on Sep 27, 2023
Thank you for staying!

6/10 Okay

Oscar

Business traveller
Liked: Staff & service
Disliked: Room comfort
Low hot water
Room was clean but smelled like mildew. The hot water in the shower was low and had to call the front desk to tell me there’s a certain way to adjust the knob.
Stayed 1 night in Sep 2023
Response from Clarissa on Sep 27, 2023
We apologize for the inconveniences you experienced during your stay. We are working hard to correct these issues.

10/10 Excellent

Acralys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Clarissa on Sep 19, 2023
Thank you so very much for staying with us.

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m definitely staying again when in town!
I actually loved this hotel. The front desk team and the custodial team were super friendly no matter what time I engaged with them. What I especially loved was the layout of the room and the waterfall shower. They had fridges that actually worked and were very comfortable. Tv remotes were confusing but I wasn’t in the room enough for it to really matter. Overall great experience!
Stayed 2 nights in Sep 2023
Response from Clarissa on Sep 19, 2023
We are delighted to hear that you enjoyed your stay, and hope to see you again!

10/10 Excellent

Stefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Clarissa on Oct 5, 2023
Thank you for taking the time to review us!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Clarissa on Oct 5, 2023
Thank you for taking the time to review us!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Our Place to Stay
I was upgraded to a sweet and I loved it! It was perfect! Every time we travel to Mexico we stay in Harlingen and this is where we stay. Breakfast was good, but could be a little better. Everyone is friendly. We had no problems. I even mention to the front desk clerk, that everything was great, except the noise from the expressway. He offered to switch my room, but I told him it was ok. Very caring and accommodating! Thank Country Inn & Suites! See you on our next trip! I didn't get any names of the staff, but they were all great for the 3 nights we stayed!
Stayed 3 nights in Sep 2023
Response from Clarissa on Sep 7, 2023
We sincerely appreciate your feedback. We're glad you enjoyed your stay with us and hope to have you back again!

10/10 Excellent

Erika

Stayed 2 nights in Sep 2023
Response from Clarissa on Sep 7, 2023
Thank you for your feedback!

8/10 Good

Nayeli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well.
Stayed 1 night in Sep 2023
Response from Clarissa on Sep 6, 2023
Thank you so much for staying with us!