Lobby

Reviews of Hampton Inn & Suites McAlester

2.5 out of 5
Hampton Inn & Suites McAlester
711 S George Nigh Expy, McAlester, OK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 556 reviews" "
Rating 8 - Good. 136 out of 556 reviews" "
Rating 6 - Okay. 33 out of 556 reviews" "
Rating 4 - Poor. 13 out of 556 reviews" "
Rating 2 - Terrible. 13 out of 556 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JULIE

It was nice. Stayed one night.
Stayed 1 night in Mar 2024

8/10 Good

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our short stay, we came in late at night and left early but we were very happy with how clean the room felt. Bed was comfortable and hotel was quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

shalako

Liked: Property conditions & facilities
Quiet and safe
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean hotel. Nice rooms, comfy beds, a good location, and close to restaurants. Quiet area was nice.
Stayed 1 night in Jan 2024

6/10 Okay

Blayden

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Did not have room I reserved. Tv in the room I was put in which only had one bed, didn’t work. The air conditioning didn’t work. The phone didn’t work. Management refused to show up since it was the weekend. Worst hotel experience of my life.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Feb 2024

10/10 Excellent

Randy W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room 315 was very quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Property and hotel were very clean. Clerk was professional and got the issues handled but not in a timely manner. I took an hour and a half to get booked in because she assigned my room to another guest. I’d like to have some kind of compensation for the inconvenience
Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jeremiah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While in a search for a hotel for my family and I to stay as we travel to south Texas for the holidays, literally the only filter i entered for my search was POOL and HOTUB. The pool/hotub area looked like a perfect area for my family and i to order some pizza and relax after 12 hours on the road. Upon arrival, the very first question i asked was. Pool/hotub area is open right? i could not wait to get my lower back in that hottub. To my dismay, the pool/hottub area were completely shut down. We were very disapointed. Then, we get to our room and there was a crew in the room above us with hammers and sawsaws. it was so loud that my 4 year old was hiding under the blankets crying until finally after an hour they stopped. It was not a great start. The staff were very apologetic and i believe they tried their best. Once construction is done and pool area is open this will be a great place to stay. I do feel that if the pool area is closed for an extended period of time that we should have been notified. it was clear that all of this had been going on for weeks or even months.
Stayed 1 night in Dec 2023

10/10 Excellent

Darla, DIMMITT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean!
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub and pool both were out of service
Stayed 1 night in Dec 2023

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was close to elevators which helps tremendously with handicapped person
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Need to let it be known on web site when pool and. Hot tub out of service only reason I got room in first place was wedding anniversary an we wanted to swim and relax even came in day early so got to days then after checking in note on counter has no pool or hot tub both out of order yeah
Stayed 1 night in Dec 2023

10/10 Excellent

Brie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Timothy

Stayed 1 night in Dec 2023

10/10 Excellent

Carmen

Stayed 3 nights in Nov 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! A little tricky to find at night coming of the expressway. Rooms are nice with a FULL breakfast bar. Highly recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean rooms and comfortable beds. Breakfast was great!
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen and Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The lady in the dining hall was fantastic!!! She took care of everyone by herself. She didn’t stop!!! Such a great asset!!! Lady at the front desk was great!!! She made cookies! Wonderful 3 days! Thank you!!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay !
Great stay , clean , awesome bed.
Stayed 1 night in Nov 2023

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not excellent.
We had a good stay. Rooms were clean and sufficient. Bed was kind of hard but good enough for one night. Breakfast was good wish there would have been more than one waffle maker for the size of the hotel. Took forever to get a waffle.
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant. No cable tv only digital tv
Stayed 1 night in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Room and breakfast were good. We'll stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Cathy

Stayed 1 night in Oct 2023

8/10 Good

Todd

Stayed 1 night in Oct 2023

10/10 Excellent

Rex

Travelled with family
Liked: Staff & service, property conditions & facilities
Carpet in room was not clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Shae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. Clean, quiet and comfortable!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional. Found everything great.
Stayed 1 night in Sep 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inn was great. Expedia did not make my reservation, even though I had a confirmation number and was charged for the room. After a 30 minute delay, we finally got a room.
Stayed 1 night in Sep 2023

10/10 Excellent

EDWARD, LEES SUMMIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Floyd

Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
Check in staff was exceptionally kind. Then night staff very accommodating. Very nice property. Shampoo, conditioner, shower gel, lotion all provided in the rooms!
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ANN

Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and kind.
Stayed 1 night in Aug 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right off the highway.
Stayed 1 night in Aug 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service
Could not redirect the vents on the air conditioner and could not close the curtains to block out the lights from the parking lot.
Stayed 1 night in Aug 2023

2/10 Terrible

Tim, Humble

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

john

Travelled with family
Liked: Amenities
All was good, only thing I seen was wallpaper coming lose in breakfast complimentary area. But still a great hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your staff was attentive and helpful! They were kind and very helpful!
Stayed 1 night in Jul 2023

6/10 Okay

Shari

Stayed 1 night in Jul 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Ronda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty and needed to be refurbished
Hotel was very dated to the point of being dirty and gross. Needs to be refurbished big time. Hampton are one if our favorites ti stay in and this one was disappointing to say the least.
Stayed 1 night in Jul 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful town
Stayed 3 nights in Jul 2023

10/10 Excellent

JAVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023