Title: Luna Palace Hotel and Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Luna Palace Hotel and Suites Family-friendly outdoor pool with children's waterslide creates a relaxing retreat, while attentive concierge services ensure guests enjoy a hassle-free stay ## Photo gallery for Luna Palace Hotel and Suites ![Outdoor pool - Luna Palace Hotel and Suites (Mazatlán)](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/ca84937f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/9dd8c3d5-e380-44ee-92b5-2f8dfa64d015-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Front of property - Luna Palace Hotel and Suites (Mazatlán)](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/accd0760.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Luna Palace Hotel and Suites (Mazatlán)](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/85b3aa60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Luna Palace Hotel and Suites (Mazatlán)](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/321c4e88.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luna Palace Hotel and Suites offers a welcoming family atmosphere in Zona Dorada. Enjoy the outdoor pool with a swim-up bar or find a quiet moment in the garden with WiFi. The staff is consistently praised by previous guests for their helpfulness. VIP Access ## Reviews 8.0 Very good ## Popular amenities - All-inclusive - Parking included - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=522203&PinnedHotelID=522203&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 7 of 7 rooms ### View all photos for Junior Suite, Kitchenette, Partial Ocean View ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/fbc39c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Kitchenette, Partial Ocean View 10.0 Exceptional 4 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV Separate bedroom Blackout drapes/curtains - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed ### View all photos for Family Suite, 1 Bedroom ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/fbc39c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 Bedroom 8.6 Excellent 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV - 1 bedroom - Partial ocean view - Sleeps 6 - 2 Double Beds and 2 Twin Beds ### View all photos for Junior Suite, Kitchenette, Garden View ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/fbc39c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Kitchenette, Garden View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV Separate bedroom Blackout drapes/curtains - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed ### View all photos for Junior Suite, Kitchenette, No view ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/fbc39c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Kitchenette, No view 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV Separate bedroom Blackout drapes/curtains - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed ### View all photos for Junior Studio Suite ![Hair dryer, towels](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/a66849d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV Blackout drapes/curtains Hair dryer - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Studio Suite ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/fbc39c61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV Blackout drapes/curtains Hair dryer - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Studio, Kitchenette, Ocean View ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/522300/522203/8b70ff4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Kitchenette, Ocean View 9.4 Exceptional 9 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Kitchenette Refrigerator TV Blackout drapes/curtains Hair dryer - Ocean view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Luna-Palace-Hotel-And-Suites.h522203.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Luna-Palace-Hotel-And-Suites.h522203.Hotel-Information) ## About the area Located in Zona Dorada, a neighborhood in Mazatlán, Luna Palace Hotel and Suites is in the entertainment district and on the beach. El Cid Country Club Golf Course and Pacific Golf Center are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mazatlán Aquarium and Mazagua Aquatic Park. Traveling with kids? Consider Munba National Whale Museum, or check out an event or a game at Teodoro Mariscal Stadium. Surfing/body boarding offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Mazatlán travel guide](https://www.expedia.ca/Mazatlan.dx180011) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.26254%2C-106.46582&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_miFtYchsJJwpDe2jt6BwAMb4Ag=) Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100 ### What's nearby - Playa Brujas \- 2 min walk \- 0.2 km - Cerritos Beach \- 14 min walk \- 1.2 km - Punta Camaron Beach \- 3 min drive \- 3.1 km - Bula \- 4 min drive \- 3.5 km - Witches Beach \- 6 min drive \- 5.8 km ### Getting around - General Rafael Buelna Intl. Airport (MZT) - 33 min drive ### Restaurants - ‪La Catrina Restaurant y Cantina - ‬2 min walk - ‪Angelo's - ‬5 min walk - ‪Diego's Beach House - ‬3 min walk - ‪Grand Central Bar at Oceano Palace - ‬2 min walk - ‪Las Palomas - ‬4 min walk ## About this property ### Luna Palace Hotel and Suites Family-friendly hotel near The Mazatlan Malecón Consider a stay at Luna Palace Hotel and Suites and take advantage of a swim-up bar, a poolside bar, and a terrace. With amenities like a beachfront location and kayaking, this hotel is the perfect place to soak up the sun. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide and a swim-up bar - Free self parking - Buffet breakfast (surcharge), express check-out, and express check-in - Multilingual staff, concierge services, and meeting rooms - Guest reviews speak highly of the helpful staff Room features All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils - 29-inch TVs with premium channels - Balconies, coffee/tea makers, and daily housekeeping ### All-inclusive details All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/32000000/31930000/31927400/31927369/2edb7aa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oceano Palace Beach Resort Zona Dorada - Pool - All-inclusive - Kids pool - Parking included 7.0 Good 365 reviews CA $88 CA $105 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=31927369&PinnedHotelID=31927369&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, kayaking](https://images.trvl-media.com/lodging/18000000/17410000/17403600/17403549/37fedcc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Star Palace Hotel Zona Dorada - Pool - All-inclusive - Parking included - Free WiFi 7.8 Good 358 reviews CA $92 CA $110 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=17403549&PinnedHotelID=17403549&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/13000000/12860000/12851800/12851766/802fcb21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Palace Beach Tower Hotel Zona Dorada - Pool - All-inclusive - Parking included - Free WiFi 7.6 Good 556 reviews CA $82 CA $98 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=12851766&PinnedHotelID=12851766&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/800000/791300/791300/c45f52f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa De Oro Beach Hotel Zona Dorada - Pool - All-inclusive - Spa - Pet friendly 8.2 Very good 1,522 reviews CA $92 CA $110 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=791300&PinnedHotelID=791300&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/27400/27378/772262e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Villas Resort Zona Dorada - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,000 reviews CA $103 CA $123 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=27378&PinnedHotelID=27378&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/430000/425200/425179/659e6cf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Mazatlan Zona Dorada - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,002 reviews CA $158 CA $188 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=425179&PinnedHotelID=425179&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/83000000/82690000/82683300/82683231/38585f02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viaggio Resort Mazatlán Zona Dorada - Pool - All-inclusive - Kids pool - Waterslide 9.0 Wonderful 1,980 reviews CA $138 CA $169 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=82683231&PinnedHotelID=82683231&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Hot Tub, Sea View](https://images.trvl-media.com/lodging/1000000/20000/15100/15078/b2d7c3d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SUITES LAS FLORES BEACH MAZATLAN Zona Dorada - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,001 reviews CA $104 CA $124 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=15078&PinnedHotelID=15078&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/570000/565400/565362/ada13d42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunvivia by Fiesta Americana Mazatlan Zona Dorada - Pool - Spa - Parking included - Free WiFi 8.2 Very good 1,003 reviews CA $165 CA $198 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=565362&PinnedHotelID=565362&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/530000/522000/521933/d09ce130.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gaviana Resort Zona Dorada - Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,004 reviews CA $84 CA $102 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=521933&PinnedHotelID=521933&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 for adults and MXN 220 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Things to do - Children's pool - Gym - Kayaking - Outdoor pool - Waterslide ### Family friendly - Children's pool - In-room crib - In-room kitchenette - In-room microwave - In-room refrigerator - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden - On the beach - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Smooth flooring in room - Wheelchair-accessible parking ### More - 1 building - 8 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Towels provided ### Entertainment - 29-inch TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Limited room service - Microwave - Refrigerator ### More - Air conditioning - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 300 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children - Rollaway bed fee: MXN 300 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Hotel Luna Palace Luna Palace Luna Palace Hotel Luna Palace Hotel Mazatlan Luna Palace Mazatlan Palace Luna Luna Palace Resort All Inclusive Luna And Suites Mazatlan Luna Palace Hotel Suites Luna Palace Hotel and Suites Hotel Luna Palace Hotel and Suites Mazatlán Luna Palace Hotel and Suites Hotel Mazatlán ## Frequently asked questions ### Does Luna Palace Hotel and Suites have a pool? ### How much does it cost to stay at Luna Palace Hotel and Suites? ### Is Luna Palace Hotel and Suites pet-friendly? ### How much is parking? ### What time is check-in at Luna Palace Hotel and Suites? ### What time is check-out at Luna Palace Hotel and Suites? ### Are there all-inclusive benefits at Luna Palace Hotel and Suites? ### Where is Luna Palace Hotel and Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Luna Palace Hotel and Suites Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 294 8 - Good 267 6 - Okay 119 4 - Poor 38 2 - Terrible 54 ## Reviews ### 10/10 Excellent #### Willis Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great new place for us. Love the location, breakfast, and staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/3607ae7d-a53c-427e-806b-2deafb869bb8-1765139110528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a693540-4cda-4ac7-949b-ded9ccde1e84-1765139109195.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Willis Stayed 4 nights in Dec 2025 ### 8/10 Good #### Harley Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes everything was good View was amazing Nice bed Pool and beach ##### Harley Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nancy R Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/4a0692e6-eb0e-446e-b49d-524f7cb81312-1763523442030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/307a75e1-4edf-4823-bcb3-7ce28440241c-1763523446015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6ad56c16-cdc2-495e-8d59-a49571feb997-1763523444452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a9dba821-6b3a-4045-a8ac-5845a1d59e31-1763523440726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nancy R Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Lisa Dec 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything I wanted for a relax and recharge beach vacation! Comfortable beds, kitchenette, amazing view of the ocean. Swim in the warm clean pool or walk down a few steps and swim in the Ocean. Friendly kind staff with good English skills. Clean, neat, and well maintained! ##### Lisa Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### amanda Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance. ##### amanda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Angela Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The place is amazing. The staff super welcoming and friendly ##### Angela Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Brenda Dec 10, 2024 Liked: Cleanliness, amenities The location is perfect, the heated pool and beach are great & all the staff are great! ##### Brenda Stayed 26 nights in Nov 2024 ### 10/10 Excellent #### Simona Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again. ##### Simona Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### David Jun 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is good very family-friendly ##### David Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Denis Feb 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great! ##### Denis Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Irene Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view to the beach. ##### Irene Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### DEBRA JOANNE LESLIE Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen. ##### DEBRA JOANNE LESLIE Stayed 7 nights in Feb 2025 ### 8/10 Good #### inis Feb 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff friendly right on beach it is NOT an all inclusive so activites are limited if that is what u want Quiet is what I an after ##### inis Stayed 14 nights in Jan 2025 ### 10/10 Excellent #### Denis Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend. ##### Denis Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Luis Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!! ##### Luis Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Joshua Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️ ##### Joshua Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Monica Jul 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was well situated, plenty transportation around. Really loved the beach access, and poll area. Staff at pool was great, reception staff was nice especially the door attendant he was awesome. Overall nice place to stay very quiet at night . ##### Monica Stayed 3 nights in Jun 2024 ### 8/10 Good #### Cesar Nov 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The cleanliness of the common areas is excellent 👌 ##### Cesar Stayed 3 nights in Nov 2023 ### 8/10 Good #### Nicholas Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simple, clean, well kept and quiet. Lovely pool. ##### Nicholas Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Nayely Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s beautiful!! Close to the beach..it’s calm and peaceful… ##### Nayely Stayed 3 nights in Apr 2024 ### 8/10 Good #### MARTI Feb 24, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice resort-poor pool service We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks. ##### MARTI Stayed 7 nights in Feb 2025 ### 8/10 Good #### Timothy David Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán. ##### Timothy David Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Denise Dec 14, 2023 Liked: Cleanliness, staff & service Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon! ##### Denise Stayed 6 nights in Dec 2023 ### 4/10 Poor #### Jovana Nov 23, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Reception and other staff need to be trained on customer service. Towels were snatched out of my hands and I was not able to get accommodations for handicapped family members. Restaurant staff was awesome. ##### Jovana Stayed 1 night in Nov 2023 ### 2/10 Terrible #### timothy Jun 22, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Food was terrible. Service was bad. 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