Beach nearby, white sand, beach towels
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Reviews of Manisa Hotel

3 out of 5
Manisa Hotel
Coastal Road, Flic-en-Flac

Reviews

6.4
Rating 10 - Excellent. 6 out of 62 reviews" "
Rating 8 - Good. 21 out of 62 reviews" "
Rating 6 - Okay. 18 out of 62 reviews" "
Rating 4 - Poor. 12 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Stayed 4 nights in Jun 2023

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint and charming property of rooms around a courtyard type garden with swimming pools, sunloungers, lawns and beautiful trees situated behind the road directly across from the beach. Very close to restaurants and local take-away huts. Staff all very welcoming and helpful. The room contained one of the most comfortable beds we have ever slept in. Furniture was dark and in keeping with the property. It was nice to have a sink separate from the toilet and shower room. We had a problem with ants when we first arrived, maybe because we were the first occupants of the season.
Stayed 5 nights in Oct 2022
Response from Manisa Hotel on Oct 25, 2022
Dear Colin,Warm Greetings from Mauritius. Thank you for taking the time to share your experience. We are delighted to know that you loved our property and the service. We have noted about the ants, and we will make sure to check on all minute details henceforth. We look forward to seeing you again with us here, soon.Best Regards,The Management Team

6/10 Okay

Jack

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The location is the plus point but the the room does not include soaps, shampoo. Breakfast is poor.
Stayed 2 nights in Mar 2020
Response from Manisa Hotel's Management Team on Mar 20, 2020
Dear Jack, Thank you for sharing your experience with us. We are happy that you loved our location. However, we are so sorry for the inconveniences that you encountered. We are taking good note of your remarks to enhance our guest's experience. Have a good day !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively small,this Indian run hotel is good value for money. Staff were very helpful. Breakfast were varied and adequate . Relaxed atmosphere .
Stayed 25 nights in Jan 2020
Response from Manisa Hotel's Management Team on Mar 20, 2020
Dear guest, Thank you for taking the time to share your experience with us. We are glad that we met your expectations and you enjoyed your stay among us It was a pleasure welcoming you among us. Warm regards, Manisa Hotel Team

2/10 Terrible

Ani, Mumbai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. Staff was rude and non polite. It takes staff too long to respond to service requests. Breakfast was terrible
Stayed 3 nights in Jan 2020
Response from Manisa Hotel's Management Team on Mar 20, 2020
Dear Ani, Greetings from Manisa Hotel. Thank you for taking the time to write us this review. Kindly accept our sincere apologies for the inconveniences you have encountered. Rest assure that the management has taken good note of your remarks and the needful will be done to provide a better guest experience. We do hope that despite all these, you did have some nice moments among us. Have a nice day ahead !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude, non polite. I asked for help and they said they cannot do anything
Stayed 1 night in Jan 2020
Response from Manisa Hotel Management Team on Feb 10, 2020
Dear Client, Thank you for taking time to share your review with us. We would like to apologise for the inconvenience you encountered during your stay. Be sure that we took good note of your remark so that this type of problem does not repeat. Have a lovely day ahead !

6/10 Okay

Njeri, Nairobi

Travelled with partner
Disliked: Cleanliness
It was just okay, the bathroom was not clean, had hair all over, the room waa stuffy and breakfast was bad. For the money we paid, it could have been better. The beach is a few minutes walk ans they give towels which is nice. Their check in was very efficient.
Stayed 1 night in Dec 2019
Response from The Management Team on Jan 24, 2020
Dear Njeri, Thank you for writing us a review. We would like to apologise for the inconvenience. We would like to ensure you that we took good note of your reviews in order to avoid such situations and to improve our services to make sure that our guests have a good experience. We are happy that you have been appreciating some of our services and we hope that you have had a pleasant holiday among us ! Have a good day !

6/10 Okay

Andrzej Tyra - J

Travelled with family
Liked: Cleanliness, staff & service
Three nights before cruise.
Good place for a few nights to penetrate the island. Good location - just 10 minutes walk to stores and restaurants minutes away. Public beach on other side of the street. Beautiful around the pool. Wi-Fi only in lobby and not always. Water in shower not steady warm (very hot and in few seconds very cold). Quality of TV picture very poor and only five channels. Generally place nice for money we spent.
Stayed 3 nights in Oct 2019
Response from Manisa Hotel Management Team on Jan 14, 2020
Good Morning Andrzej, Thank you for taking time to share your review. We are glad that you appreciated our hotel and its location. We would like to apologize for the inconvenience that you have encountered during your stay. We are taking your review into consideration in order to enhance our services and to improve our guest experiences. We wish you a good day!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were vert very pleasant, breakfast no menu only fau same at evenings meal and no price on menu
Stayed 9 nights in Nov 2019
Response from Hotel Management on Dec 4, 2019
Good Morning, Thank you for taking time to share your review. We are glad that you appreciated our team. We are taking the points you have mentioned into consideration in order to enhance our services and to improve our guests experience. We wish you a good day! Warm regards from Mauritius!

4/10 Poor

Manuel, Montréal

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Internet is extremely unreliable. Out of 6 days I could only get connected from my room in 2 occasions and for a brief period of time. No shampoo, Towels were really rags. How water didn't work the last 2 days. Front desk personnel can not help
Stayed 5 nights in Oct 2019
Response from Manisa Hotel Team on Nov 6, 2019
Dear Manuel, we are sorry for the inconvenience you have encountered during your stay. We will take your review into consideration to improve our services. And we hope that this period offline was an opportunity to connect with the culture of Mauritius. Our kind regards from Mauritius !

6/10 Okay

NoodleNatalie, London

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was acceptable. The room itself was fine and clean. The shower was probably clean but it looked dirty and very old. The breakfast included in my rate was acceptable. providing bottled water with the breakfast would be good.
Stayed 1 night in Oct 2019
Response from Manisa Hotel Team on Oct 25, 2019
Dear NoodleNathalie, Thank you for sharing your comment. We are glad that you enjoyed your stay in our hotel ! We are taking good note of your advices in order to enhance our guest experience ! Have a beautiful day !

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very unprofessional and inexperienced. Sleeping here n there on guest sittings. Not proper response to guest.
Stayed 1 night in Apr 2019
Response from Manisa Hotel team on May 22, 2019
Dear, Thank you to share your review ! We are sorry to hear that your experience in our hotel was not as you expected ! Generally, our guests are happy about our team but be sure that we are taking good note of your comments in order to improve our services. Best Regards.

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice the location is perfect, also the staff is very good:)
Stayed 11 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel at the beach across a busy road.
No amenities in the bathroom. Had to go out and buy washing soap !! The front office manager probably thinks that if he smiles his face will fall of !! Pool table could not be used although it was opened every day !! The pool area were nice an clean. The presentation of food is pretty bad, no menu available at the table of what is offered. No bacon available in the mornings. Drinks were not cold. Waiters were attentative.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Basic with good location
Room was very basic. Damaged counter at bathroom sink. Only 2 bathtowels and 1 hand towel and soap. No shampoo, conditioner or bath gel. Requested iron and board at check in and advised not available until 8 am next morning but when requested next morning they were unavailable. They offered someone to do ironing and she came and took item for ironing quickly and did a great job. Breakfast was tea, juice, yogurt, fruit, bread, cold crepes, processed cheese. No service from employees but nicely set up. Small pool. Room looked to hotel’s garbage dump with old bathtub and lots of debris so not nice. Great location across street from beach and restaurants nearby. Room was pleasantly quiet considering busy neighbourhood. Room was clean. Expensive for very basic facilities.
Stayed 1 night in Dec 2017

4/10 Poor

S, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel accommodation
Initially I was put in a room which was very noisy, the next evening they moved me, it was still noisy as you can hear the night club just outside of the hotel and you can hear the guests above you move around if you are on a lower lever apartment. My fridge worked on and off and the hot water was intermittent as was the internet. The food was satisfactory, although I sent the bread back as stale and my dinner was cold. The staff were very accommodating and did their utmost to please especially the night porter. The hotel is in a very good location to the beach.
Stayed 14 nights in Oct 2017

10/10 Excellent

Richard, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely. Great value
I loved it. Lovely people and great location. Thanks for late checkout

8/10 Good

Raffic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Amazing

4/10 Poor

Parag

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad & depressing hotel.
Not so good. Lots of noise on Tuesday night due to disco at night club. Until 5am in the morning. No towels in room. Staff doesn't even smils. Don't know the reason. Break fast is bad. Room of lights are in adequate Painting & colour selection orange green are rediculous

2/10 Terrible

Eng Kiat

Disliked: Staff & service, property conditions & facilities, room comfort
No need to stay at this hotel.
The swimming pool is under renovation and the hotel never inform us earlier. There's no hair dryer in the room, I called the reception and the staff was very rude to tell me there's no hair dryer at that moment, I need to wait until next day. The dinner and breakfast were very lousy, nothing much can choose.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the choice for next visit
Hotel is clean, maintained just ok. Breakfast is not good. Dinner doesn't even taste good, but more expensive than better restaurants nearby. No standard menu card is given to customers. Prices vary from person to person in the staff. They don't provide shampoo. No towels before 8:00 AM. Not going to go there another time.

6/10 Okay

vipul, Ahmedabad

Liked: Cleanliness, property conditions & facilities
Location is good but room size is ok.
Ralaxing

6/10 Okay

Veit

HP sehr geringe Auswahl speziell beim Frühstück. Sauberkeit/Hygiene im Restaurant grenzwertig. Ich habe am Wasserkocheradapter einen Stromschlag bekommen, keine Reaktion seitens des Hotelmanagements.
Stayed 14 nights in Nov 2023

8/10 Good

Meal

Liked: Staff & service, property conditions & facilities, room comfort
Vacances
Séjour agréable, personnel très sympathique et serviable. Petit déjeuner jamais varié ,dommage c'est toujours la même chose. Idem pour le déjeuner et dîner 2 plats.
Stayed 15 nights in Nov 2023

2/10 Terrible

Emma

Stayed 4 nights in Sep 2023

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes in die Jahre gekommenes Hotel, schön gelegen
Stayed 4 nights in Feb 2023

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flick flac stranden hotell.....var inte bra.
Helpensjon var bortkastad. Virrig personal....elendig service....mye personal som inte klarade sitt jobb.
Stayed 4 nights in Feb 2020
Response from Manisa Hotel's Management Team on Mar 20, 2020
Dear Jan, Thank you for taking the time to write us your experience. We are sorry that our hotel did not meet up your expectation. We have taken good note of your remarks to enhance our guest's experience. Good day to you !

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
Aimé l'emplacement proche d'autres établissements. Pas aimé : manque de professionnalisme; personnel pas formé; relativement chère par rapport à l'équipement proposé; Photo qui ne correspond pas à la réalité.
Stayed 1 night in Jan 2020
Response from L'équipe du Manisa Hôtel on Jan 24, 2020
Cher client, Nous vous remercions de partager votre expérience avec nous. Nous sommes heureux que vous ayez adoré notre établissement. Nous voulons nous excuser pour les inconvénients durant votre séjour parmi nous. Soyez- sûr que nous prenons bonne note de chaque point mentionné pour améliorer la qualité de nos services et l'expérience de nos clients. Très belle journée à vous !

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 12 nights in Dec 2019

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Le personnel sont gentils, le jardin , le restaurant
Stayed 12 nights in Oct 2019
Response from L'Équipe de Manisa Hotel on Nov 21, 2019
Bonjour, Nous vous remercions d'avoir partagé ce gentil commentaire ! Nous sommes heureux que vous ayez aimé la gentillesse de nos personnels et que vous ayez apprécié nos services ! Une magnifique journée à vous !

6/10 Okay

Roland

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel à utiliser qu'en dernier recours.
La chambre 402 m'a été attribuée.Absence d'eau chaude pour la douche.Absence de porte manteaux dans le placard.Suite à changement de chambre (503),toujours le même probleme:pas d'eau chaude à la douche. La salle à manger est triste et ne donne pas envie de diner,alors que la salle est convenable pour le petit déjeuner.
Stayed 1 night in Sep 2019
Response from Manisa Hotel on Sep 26, 2019
Bonjour Roland, Nous sommes navrés que notre hôtel n'ait pas réussi à repondre à vos attentes et nous nous excusons pour les désagrements rencontrés ! Nous esperons que vous avez cependant passé un agreable sejour à Maurice ! Très belle journée à vous !

6/10 Okay

June, København

Liked: Cleanliness
Servere kun indisk mad, nogle medarbejdere er flinke ande meget ubehøvlede... meget lille pool.. ingen kaffe og the på værelset. Tæt på meget lækker strand !
Stayed 2 nights in Jul 2019
Response from Manisa Hotel Team on Aug 6, 2019
Dear June, Thank you for sharing your review with us. We are happy that you loved our location. Kindly consider our sincere apologies concerning the inconveniences you encountered. However, we have taken good note of your remarks and we will do the needful to boost up our guest's experience. Have an amazing day ahead!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien placé pas loin de la plage et des hotels
Stayed 2 nights in May 2019
Response from Manisa Hotel Team on Jun 11, 2019
Bonjour, Merci d'avoir pris le temps de partager votre gentil avis. Nous sommes ravis que vous ayez pu profiter de notre emplacement exclusif près de toutes accommodations et de la très belle plage de Flic en Flac. Magnifique journée à vous.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Wur waren positiv überascht.due unterkunft ist in die jahre gekommen aber wir hatten die suit (vermutlich gratis uprade) und die war voll okay. personal bemüht sich aber macht nur das nötigste. mietauto empfehlenwert.
Stayed 12 nights in Apr 2019
Response from Manisa Hotel Team on May 6, 2019
Dear guest, Thank you for taking the time to share your experience with us. We are glad to read your holidays with us met your expectations. We hope to welcome you back in the next future. Warm regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 14 nights in Mar 2019
Response from Manisa Hotel Team on May 3, 2019
Dear client, Thank you for you rating. We would love to hear more about your impressions of the hotel. Please do not hesitate to write us more. Have a good day.

4/10 Poor

Anonymous

Disliked: Cleanliness, staff & service
Not recommended. There was a cockroach in the room. Not very helpful staffs. In general, service level was low. If you are looking for cheap option, you may like here. Location however, is great.
Stayed 5 nights in Nov 2018
Response from Communication Team on Nov 19, 2018
Dear Valued Guest, Thank you for taking the time to share your experiences with us. We regret to read that your stay was not up to your expectations. We live on an island and insects are inevitable and more during this summer season despite our regular pest control. We always have good comments about our team’s dedication and do not understand how our team could not help you. Despite of it, we apologise for the inconvenience and hope to have the chance to welcome you back. Best regards, Manisa Hotel Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay in Manisa
Stayed 2 nights in Oct 2018
Response from Communication Team on Nov 19, 2018
Dear Valued Guest, Thank you for your excellent review. We hope to welcome you back for more memories. Best Regards, Manisa Hotel Team

8/10 Good

Hassanein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel super sympa, position acceptable
Malgré les equipments pas au top de l'hotel.. Le personel étais super sympa et chaleureux. Surtout Pariksha de l'accueil ! Elle étais super cooperative quand lui pose des question ainsi que très bon communication avec elle. Merci Pariksha :)
Stayed 6 nights in Oct 2018
Response from Communication Team on Nov 21, 2018
Cher Client, Nous vous remercions d'avoir partagé votre expérience. C'est un plaisir de lire que vous avez aimé l'hospitalité du personnel et nous leur transmettrons vos compliments. Nous espérons avoir l'occasion de vous accueillir prochainement. Cordialement, L'équipe de Manisa Hotel

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hodnocení MANISA HOTEL
Příjemný personál, všude udržovaná čistota. Velice malý výběr ke snídani - stále pouze vajíčka, jeden druh sýra, jeden druh kuřecích párků. Poměrně málo místa na parkování. Nepříznivý kurz při výměně peněz v recepci hotelu. V zadní části hotelu slabá WIFI.
Stayed 9 nights in Jul 2018
Response from Communication Team on Dec 30, 2018
Dear Valued Client, Thank you for taking the time to share your experiences with us. We are pleased to read that you appreciated the hospitality of the staff and the cleanliness of the property. However, we sad to read that the breakfast was not to you taste. Please rest assured that we have taken good note of your constructive feedback regarding breakfast, parking and the WiFi to improve our services and meet your expectations. We hope to welcome you back to another memorable stay. Best regards, Manisa Hotel Team

4/10 Poor

olivier, reunion

Disliked: Cleanliness, property conditions & facilities, room comfort
Ne pas venir
Drap de bain sale, literie sale. Bruit suite travaux + boîte de nuit jouxtant l’hitel. Seul pont positif le personnel même si ils parlent français.
Stayed 9 nights in Jul 2018
Response from Communication Team on Sep 7, 2018
Cher Client, Nous vous remercions d'avoir pris le temps de nous faire part de expériences. Nous sommes ravis que le personnel vous ait plut. Cependant, nous nous excusons pour les inconvénients lors de votre séjour. Rassurez-vous que les commentaires comme le vôtre nous a améliorer afin de mieux vous servir. Nous espérons avoir l'occasion de vous accueillir pour un meilleur séjour. Cordialement, L'équipe de Manisa Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
séjour de 5 jours
personnel sympathique et serviable mais hotel vieillissant nécessitant des travaux de renovation notamment pour les sanitaires de la chambre. éclairage insuffisant mais bonne literie. bon repas du diner mais petit déjeuner médiocre . manque d' infos touristiques a la réception.
Stayed 4 nights in Jun 2018

8/10 Good

Fabrice

Disliked: Staff & service
decevant : pas de wifi pendant une demie journée ,
Stayed 2 nights in Mar 2018

6/10 Okay

Maria, Deutschland

Ok Lage, Hotel nichts Spezielles
Das Hotel ist relativ einfach, schöner Garten, Pool ok, Zimmer ok, relativ sauber. Handtücher werden täglich ausgewechselt, in dieser Zeit kriegt man aber keine neuen. Das Personal im Frühstücksraum ist sehr nett. Das Personal am Empfang hingegen sehr unsympathisch und unsicher bzw. unprofessionell. Man wurde beim Betreten des Hotels nie gegrüsst, das Personal schaute immer weg, als würde es uns nicht sehen. Noten in Kleingeld wechseln am Empfang nicht möglich; offenbar hat das Hotel nur EUR 20.- in der Kasse?? Deshalb bekamen wir bei der Busfahrt Probleme, da zu grosse Noten fürs Ticket. Lage ist ok, da vor dem Hotel Bushaltestelle steht. Auch über der Strasse ist gleich der Strand. Der Supermarkt Spar ist etwa 10Min zu Fuss erreichbar. Ist der einzige Supermarkt in Flic en Flac mit etwas Auswahl. Das Frühstück ist etwas enttäuschend. Nur Baguette; Toast fehlt ab und zu. Keine Variation, z.B. dunkles Brot oder Croissants. Nur Apfelschnitze und trockene Orangenschnitze als Früchte serviert. Auch die Konfitüren von schlechter Qualität (Gelée). Wir hatten selbstgekaufte Produkte zum Frühstück mitgenommen. Wenn man keine grossen Ansprüche hat, ist das Hotel ok. Wir hatten nur Frühstück gebucht. Am Abend sahen wir kaum Gäste im Restaurant essen. Es gibt ausserhalb des Hotels nettere Restaurants!
Stayed 13 nights in Feb 2018

6/10 Okay

Walter, Wien

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sehr einfaches Hotel, gute Strandnähe.
Geringe Auswahl beim Frühstück. Kleiner Pool, aber sauber.
Stayed 19 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Le seul problème en demi pension menus en anglais personnel du soir ne comprenant pas le français nourriture passable
Stayed 7 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to recommend at all, a real disappointment. Like living in a disco club, very noice and the staff should go some charm courses.
Stayed 7 nights in Dec 2017