Ratings based on 903 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromAUS

Beautiful resort, accommodating staff

Posted 25-May-2016
Pros: Amenities in the rooms were great. Pool area, and proximity to the beach. Staff were fantastic.
Cons: Rooms need updating
Beautiful resort on the beach, great location. Pool area is gorgeous, adults only hot tubs open 24/7!! Staff are very friendly and concierge extremely helpful. Rooms are very practical and comfortable, but are out-dated and in need of renovations. Free shuttle to Whalers Village and into Lahaina is very convenient. We hired a car for a couple of days and were able to park onsite, which was very convenient.
5out of 5
by A verified traveller fromShanghai

Excellent hotel near the beach

Posted 22-May-2016
This was my second time stay in this hotel, beautiful landscape and wonderful experiences as always. Nice room and hotel facilities, friendly staff, wonderful food, etc, Thanks for everything and I would recommend everyone consider Westin Kanapali Ocean Resort Villias when you planning your Maui visit .
5out of 5
by A verified traveller fromSanta Ana, CA

Beautiful relaxing family resort

Posted 20-May-2016
I was nervous about booking any hotel in Maui as I had saved my money for a memorable family vacation this being our first big family vacation & The Westin more than delivered.Our room was perfect for our family with 3 kids (17,13 & 5 year old) LOVED it. Everyone was extremely friendly to us. Housekeeping did a fabulous job cleaning our room everyday, valet even more friendly front desk fabulous. I could go on & on. Just know this if you are traveling with family this is the place hands down. I will definitely be back.
5out of 5
by A verified traveller fromFlorida

Lovely hotel with plenty of amenities

Posted 13-Apr-2016
Pros: Everything was spread out so even though the hotel was busy it didn't feel too crowded. The koi ponds were a nice feature and the free shuttle bus.
Location: Right on the beach, you could take the boardwalk to Dukes Restaurant which was our go to lunch spot! The hotel is a $100 taxi ride from the airport.
We stayed in the island view room which had a kitchenette, sitting room, king size bed, jacuzzi tub, walk in shower, and balcony. We were overlooking the pool area with a view of the ocean. Very happy with the room and the view. This hotel is great for families, we don't have kids but we enjoyed it just the same.
5out of 5
by A verified traveller

Posted 10-Apr-2016
Great hotel and location. Good for families with kids
5out of 5
by A verified traveller

Direct access to the best ocean swim and snorkel

Posted 9-Apr-2016
Wonderful location, beautiful setting. The swimming pools can be a little chilly.
2out of 5
by A verified traveller

Construction Noise

Posted 15-Mar-2016
Our stay was just OK. They are building a new resort/hotel right next to where we stayed. Tons of construction noise. If you can get past the construction noise then this might be a good place for you.
2out of 5
by A verified traveller fromOlympia, WA

Don't expect a view of the ocean

Posted 11-Mar-2016
We booked an ocean view room on Expedia. Prior to our trip, we called and asked to be placed away from the children's area. When we arrived we were placed in a room directly across from the children's area, and our room looked out on an air conditioning unit. The only view of the ocean was a small peek from the a corner of the deck. We were able to move two days later to a room with a wall around the lanai which totally blocked any view unless you were standing on the lanai.
2out of 5
by A verified traveller fromb

Run down, construction noise from some rooms

Posted 7-Mar-2016
Run down hotel, little service. Pass on this hotel.
5out of 5
by A verified traveller fromCalgary, AB

Amazing!!

Posted 7-Mar-2016
Location: Location is great, and I love the fact that they have a shuttle that goes to all the hotspots close by
This was our second time staying at the Westin Ocean Resort Villas, and everything about it was great. Staff are very friendly, room was great, we love staying here and will be back