Ratings based on 985 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Israel

Comfort vacation on an amazing island

Posted 13-Jan-2018
Pros: the room, the nice surrounding
Cons: better price :-)
Location: it's on the beach, very close to Lahaina Cannery Mall. they have there free hola shows every saturday and sunday at 1 pm (the hotel didn't mention it)
It is a high scale hotel. i was upgraded to a villa which was really spacious, very well equipped and very well maintained. The surrounding is nice as well, the pools, nice gardens around. The only problem was a strange smell in my room. housekeeping couldn't find a solution, so i had to stay with the balcony doors open when i was in the room. it wan't so bad since the weather so so comfortable in maui. The also charged for parking 15$/day, something that i wasn't aware of when i booked the hotel.
Comment from Hotel Management
17-Jan-2018 by The Westin Ka'anapali Ocean Resort Villas , Hotel Management
Aloha! Thank you for taking the time to review our resort. We appreciate you choosing us as your Maui resort destination. We are happy to hear you enjoyed the pools and resort grounds as well as activities nearby. We look forward to welcoming you back in the future. Mahalo, The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Excellent resort

Posted 12-Jan-2018
Excellent resort, helpful staff, spacious rooms, on the beach with many activities for the kids.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Room!

Posted 10-Jan-2018
We got a ocean view room so got exactly what we paid for. Rooms were clean.
Comment from Hotel Management
12-Jan-2018 by The Westin Kā’anapali Ocean Resort Villas, Hotel Management
Aloha! Mahalo for taking the time to review our resort. We appreciate you choosing us as your Maui resort destination. We are happy to hear you enjoyed your ocean-view villa with stunning Maui views! We look forward to welcoming you back in the future. Mahalo, The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Recommended
for Everyone
by A verified traveller from Reading, PA

Wonderful place!

Posted 28-Dec-2017
We had a lovely experience at this location for our honeymoon. The amenities are updated and clean and the staff was very nice!
4 out of 5
by A verified traveller from los angeles

Great for families. Felt more like a condo.

Posted 25-Dec-2017
Excellent room for families. Not enough restaurants for property that size. I believe their intention is that you use the outdoor grills yourself and kitchen in rooms. Would have liked better and more varied dining options. Not enough ectivities at resort itself. Otherwise pleasant stay.
Comment from Hotel Management
27-Dec-2017 by Public Relations, Hotel Management
Mahalo for your review and feedback! We are excited to hear your kind words and want to thank you for taking the time to share your experience with us. We are happy to hear that you were able to enjoy your room at the resort. That being said, we apologize for the shortcomings you experienced in dining and activity options. Again, we appreciate your feedback and we look forward to welcoming you back in the future. Mahalo, The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Dec-2017
Had a great time. It’s a great hotel. There’s so much to do just at the resort! The beds are amazing, great nights sleep!!
Comment from Hotel Management
11-Dec-2017 by The Westin Kā’anapali Ocean Resort Villas, Hotel Management
Aloha! Thank you for taking the time to review our resort. We appreciate you choosing us as your Maui resort destination. We are thrilled you enjoyed the Heavenly Bed, the amenities, and the property. We look forward to welcoming you back in the future. Mahalo, The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Fantastic hotel. Great for kids.

Posted 2-Dec-2017
An amazing experience for the whole family. Rooms are huge with all appliances. Shuttle to other hotels and downtown Lahaina.
Comment from Hotel Management
4-Dec-2017 by The Westin Kā’anapali Ocean Resort Villas, Hotel Management
Aloha! We are excited to hear that you and your family had a wonderful time with us. We are glad that you were able to experience all that The Westin Ka'anapali Ocean Resort Villas, and Maui has to offer. On behalf of our entire staff, we would like to thank you for choosing us for your Maui Family Vacation. We hope to welcome you all back again soon. Mahalo, The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Dec-2017
Easy accessible to beach, great pools in the hotel.
Comment from Hotel Management
4-Dec-2017 by The Westin Kā’anapali Ocean Resort Villas, Hotel Management
Aloha! We are excited to hear that you and your family had a wonderful time with us. We are glad that you were able to experience all that The Westin Ka'anapali Ocean Resort Villas, and Maui has to offer like the beautiful beach and pools. On behalf of our entire staff, we would like to thank you for choosing us for your Maui Vacation. We hope to welcome you all back again soon. Mahalo, The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Nov-2017
Great resort. Will go again. Nice staff and great customer service
Comment from Hotel Management
29-Nov-2017 by The Westin Kā’anapali Ocean Resort Villas, Hotel Management
Aloha! Mahalo for taking the time to review our resort. We appreciate your feedback. We are happy you enjoyed the resort and will be back again for another trip to Maui. Mahalo, The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Recommended
for Everyone
by A verified traveller

Great resort - beautiful, friendly, perfect area !

Posted 28-Nov-2017
Beautiful grounds off beautiful beach. Comfortable, clean villas. Friendly staff. Restaurant by lobby was very good. Very impressed with resort. Best part of our trip !
Comment from Hotel Management
29-Nov-2017 by The Westin Kā’anapali Ocean Resort Villas, Hotel Management
Aloha! Thank you for taking the time to review our resort. We appreciate you choosing us as your Maui resort destination. We are happy you enjoyed your villa, the friendly staff, and restaurants! Thank you again for your review. Mahalo, The Westin Kā’anapali Ocean Resort Villas