Ratings based on 667 Verified Reviews

4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller

Spectacular views and spectacular service

Posted 3-Apr-2018
Pros: Service, views, accommodations, location, complimentary Mercedes shuttle service to all nearby places.
Location: Spectacular views, nice walk along the beach, local shopping, many many nice places to have a drink / lunch / dinner.
Spectacular views and spectacular service, this is how I would express our experience at Hotel Wailea. It is one of those hotels where you are impressed by the impeccable service every step of the way. You don't notice the people working at the hotel but they notice you and make sure you are well taken care of. Perfect! We loved laying out by the pool and enjoying a drink with dinner in the restaurant while watching the sunset. We also loved the Mercedes cars that are always available to shuttle you anywhere you want to go in Wailea. We visited many of the restaurants and hotels during our visit to get to know Maui and all it has to offer. Every time we were glad to get back to our own hotel though. It is no wonder why Hotel Wailea is consistently rated the #1 in Maui.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa On.

Peaceful Tranquility

Posted 23-Mar-2018
Pros: The attention to detail and quality can be noticed everywhere.
Cons: The activities provided by the hotel are limited to only a few and they fill up fast. Would be nice to have more entertainment options.
Location: Wailea is a beautiful area but is lacking in entertainment and expensive. Be prepared to spend a lot of money for food, drinks, things to do etc...
You would have to dig pretty hard to come up with a negative comment on this resort. The staff is friendly and helpful. The beach is a far walk however the private (Mercedes SUV or Suburban) shuttle service to the beach and back is very convenient and the helpers at the beach are quick and eager to set up your umbrella, chairs and provide water and towels. The beach is second to none others.
3 out of 5
by A verified traveller from Colorado

Beautiful,pricey hotel

Posted 19-Mar-2018
The Hotel Wailea was very beautiful & the rooms were beautifully furnished. The bed & pillows were heavenly! The hotel is a mile or two from one of the best beaches on Maui but you need to drive to it. They do offer complimentary shuttle service to anywhere in Wailea which is nice.The staff was very friendly & attentive. The restaurant was Too pricey. So is the laundry service ($6.00 each for a shirt, shorts,a pair of socks or underwear!) We would have enjoyed having activities to do like hula lessons, tennis, pickle ball or shuffleboard so we would hang out at our hotel a little. Some nightly entertainment would have been nice too. Maybe then the hotel wouldn’t be so desolate. I guess what it all boils down to is that we enjoy a more family friendly hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

We never wanted to leave

Posted 2-Mar-2018
We absolutely loved this hotel. We were on our honeymoon and found it to be calm and quiet; not to mention beautiful. It’s away from the hustle and bustle of the big hotels on the beach. When we first booked we weren’t sure if we would like not being on the beach, but we actually preferred it. We walked the beach walk every morning but mostly spent time at the pool by choice rather than the beach. They make it super easy to get to the beach with their complimentary SUV shuttle service (which will also take you anywhere in Wailea). The pictures don’t do this property justice!
5 out of 5
Recommended
for Couples
by A verified traveller from Texas

Spacious luxury. Awesome.

Posted 28-Feb-2018
We stayed a week. The weather was wonderful and this was a great way to relax and enjoy the ocean view and watch the sunsets. Everyone was very professional. The pool was amazing and grounds were immaculate.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 26-Feb-2018
Beautiful hotel with excellent service. Would recommend if you can afford it.
5 out of 5
Recommended
for Couples
by A verified traveller from Honolulu, HI

Hotel Wailea is a must-stay!

Posted 20-Feb-2018
Pros: Everything. There's not much to not like about the hotel.
Cons: Make restaurant adults-only or sit families away from hotel guests. We were sitting next to a family of six that were loud and inappropriate.
Location: Beach, shops, whale-watching, running/biking and more.
Hotel Wailea is a wonderful property sitting high above Wailea with tremendous views. What's great about this property is that it's Adults Only which gives adults the perfect getaway. The staff is very friendly and there's a free shuttle service that takes you to and from Wailea. The pool temperature is perfect, the cocktails from James are incredible, and the food is flavorful. There are a lot of activities the hotel provides such as cocktail hour, which you shouldn't miss! Yoga in the mornings to several other activities for any kind of guest. The gym and wellness studio have great views of the ocean. Definitely get an ocean view room. Seeing the whales in the bay below are a highlight. There's also a romantic treehouse that is worth a leisurely stroll to on the property. Book the restaurant in advance! The food is out of this world, wonderfully prepared and presented. The lamb chops are to die for when you're there. The desserts do not disappoint! Go for the molten lava cake or soufflé. Chris is a great server and the pastry chef is hard to beat. The rooms are huge and have everything you need to include ice, fridge, and all other amenities. The large tub is dreamy. Needless to say we didn't ever want to leave. Hotel Wailea is worth every penny.
5 out of 5
Recommended
for Everyone
by A verified traveller from seattle

Ocean view

Posted 18-Feb-2018
Excellent bar staff and drinks. Amazing views. Had room service so we could enjoy the sunset. Complimentary drink by pool, excellent food. Would love to stay longer.
5 out of 5
by A verified traveller

Posted 21-Jan-2018 on Hotels
really excellent staff
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Jan-2018 on Hotels