Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromNewport Beach, Ca

Everything was wonderful from the moment we arrive

Posted 18-Oct-2016
Location: Easy shuttle service to the beach and restaurants.
Service is outstanding! The staff are well trained to accommodate anything we needed.
4out of 5
by A verified traveller fromWellington, United States of America

A lot of money

Posted 18-Oct-2016
First of all, this hotel is gorgeous. Breath taking views from the lobby. The rooms are first class with a really nice bathroom. The reason that I marked that I would not recommend this hotel is because it is very expensive. And I think Hawaii has so many bed and breakfasts that allow you to really experience island living. My recommendation is if you are looking for luxury resort type stay do this is Southeast Asia. You can get equivalent type rooms for the same price or cheaper, but all food and other activities are way better priced. That's just my two cents. Best of luck choosing your hotel.
5out of 5
by A verified traveller


Posted 12-Oct-2016
Great service, awesome amenities, good food and drinks, very clean, quiet because it was adult only, beautiful grounds and views, shuttle service was very helpful, would definitely come back again.
5out of 5
by A verified traveller fromMontreal

Endroit de rêve!!!

Posted 8-Oct-2016
Location: La plage est tout près (3-4mins) et la navette de l'Hôtel ns y amène efficacement. Wailea est très centralisé pour visiter Maui.
Vraiment TOP!!! Service, personnel très courtois et agréable, site exceptionnel, navette à la plage et installations très au dessus de mes attentes. Super propre, bien aménagé, paisible et moderne. Atmosphère de bien-être total!!! Un vrai 5 étoiles! Un endroit de rêve avec environnement piscine, jacuzzi, cabanas etc formidable! Seul et unique bémol: déjeuner très ordinaire et trop dispendieux mais ils offrent probablement ce service pour les gens qui ne veulent pas se déplacer un matin? Je retournerais et le recommande fortement!
5out of 5
by A verified traveller fromCalgary, AB, Canada

It was Perfect!!

Posted 12-Sep-2016
Pros: What we liked most about this hotel was the suite; from the cleanliness of the suite to the very comfortable lanai with the amazing ocean-view!
Cons: More outdoor lighting in the parking lot area and along the walking paths within the resort; it gets dark at night and I did worry about tripping.
Location: The location is more secluded; it doesn't have the ocean-front but the ocean-view is amazing. Less people and very quiet area.
First, I will say that I am very picky as to where I stay, so for me to say this was perfect says a lot! Our suite was extremely clean; I was even comfortable with walking around the room and lanai (patio) with bare feet which is unusual for me (no rugs on the floor is a major PLUS for me as well). Our ocean-view was amazing; we used our lanai from early morning when having our coffee and breakfast, throughout the daytime sitting back on the chaise lounger reading and just relaxing, and in the evening enjoying the beautiful sunset; we spent a lot of time on that lanai! It was nice having a separate bedroom as my husband often gets up earlier than I do; I didn't hear him having a shower or making himself a cup of coffee. The kitchenette in the room was very useful; we bought muffins and fruit for our breakfasts, along with our own drinks and snacks; it was all kept very clean and tidy. Dishes and silverware were spotless and even though we didn't use many dishes, housekeeping even did them for us (a major PLUS in my books)! The bed was very comfortable; the linens were crisp and clean; housekeeping came in every day. We stayed five nights and enjoyed every one of them. We would definitely go back!
5out of 5
by Kim fromSydney Australia

Everything you want and more

Posted 28-Aug-2016 on Hotels
The hotel was beautiful. We didnt want to leave the resort. Food amazing. Pool peaceful ans loved cabanas. Complimentary valet service to the beach where beach chairs fresh towels and a cold drink were a real treat. Loved it highly recommend
5out of 5
by A verified traveller

Perfect oasis

Posted 26-Aug-2016
Cons: Adding a spa would make it just about perfect.
We spent 5 lovely nights at Hotel Wailea. It was a lovely, peaceful (child-free) oasis close chest and the resorts (for great restaurants and retail therapy). It is missing a spa - but there are spa options nearby and the courtesy cars will take you anywhere in Wailea in a jiffy. Great staff, lovely breakfasts. We couldn't have been happier that we took this option over the bigger name resorts.
5out of 5
by Alice fromLondon

Fabulous Hotel with Amazing service!

Posted 21-Aug-2016 on Hotels
We had such a wonderful stay at the Hotel Wailea! Our room was beautiful and we loved having a decent sized fridge and freezer in the room. Breakfast here is quite pricey and the service was slow, it wasn't worth the money in our minds so we made our own in the room and sat on the veranda- perfect! The overall service here is amazing and the staff go out of their way to help you. We didn't have a car for the majority of the trip so we used the courtesy car. The bell boys drove us to and from our dinner reservations every evening. It was fantastic to be in a hotel with no children! It was quiet but not isolated. After visiting some of the bigger hotels for dinner it was quite eye opening that some have nearly 1000 rooms! Not relaxing in any way! We went to the beach one day but this is where we feel the hotel is let down slightly. They claim to have a 'beach club' but it's really just a few branded beds on the beach. The bigger hotels all have bed service but here you just get your bed, umbrella and a bottle of water- not really the same quality of the rest of the hotel. We had such a wonderful 5 days here and would love to come back! Will be recommending this hotel to everyone we know!!
5out of 5
by A verified traveller

Posted 19-Aug-2016
The hotel was fabulous. John at the front desk was fabulous. Every single staff member at the hotel was fabulous. There was only one big disappointment; no night life. I assumed that since it was an all adult hotel; that there would have been a couple of nice cocktail lounges on the premise. My husband and I ended up going to the Grand Wailea and the Four Seasons for some nightly entertainment. Thank You, Sheila Hellm. Also the grounds were amazingly beautiful and picturesque.
5out of 5
by A verified traveller

Posted 9-Aug-2016
Best hotel without the clutter of families and children!