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Reviews of Hotel Sonne Interlaken

3 out of 5
Hotel Sonne Interlaken
34 Hauptstrasse, Matten bei Interlaken, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nhu Ngoc

Liked: Cleanliness, staff & service
Small bathroom. Friendly staff. Coffee/tea station and complimentary cookies/chocolates are appreciated.
Stayed 2 nights in Sep 2023

10/10 Excellent

VIRALKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

James, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a good location.

10/10 Excellent

RAMON JR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Amazing staff and room was neat and clean.
Stayed 3 nights in Mar 2023
Response from JOE on Mar 16, 2023
Thank you so much for your kind review. This would surely take us a long way in serving our clients.

6/10 Okay

Hongyuan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No AC, too warm in the summer especially on the west side. When opening the window for cooling air, mosquitoes came in and tortured us the whole night. No screen window, no pest repellent provided. Convenient location, multiple bus lines connecting to city center and train stations. Small parking lot, you may want to arrive early to get a spot during busy days.
Stayed 3 nights in Aug 2022

10/10 Excellent

Gopalan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Chirag who is the runs tbe hotel ensured we are comfortable. Other staff Roopesh, Nitin and the chef who made us the food were very helpful. They stay connected through whatsapp. This was greatly helpful. Specially if you need any help from the staff while you are sightseeing. The check in process and keys to room and property were digiized and was unique and convenient. Thanks Sonne staff for making our stay comfortable
Stayed 5 nights in Aug 2022

8/10 Good

Augusto

Stayed 2 nights in Aug 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and thought the coffee desk on room floor was good.
Stayed 5 nights in Jul 2022

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the location because there was a bus stop right outside that had the hotel as a listed stop. The bus took us to whatever train station we needed. There was a Coop 3 minutes away walking. It was a quiet area with pretty views. The staff were all very lovely and helpful! Our flight was delayed and they walked us through how to get to the hotel. They also gave us a lot of tourist information and answered all our questions thoroughly. Genuinely friendly people that made our experience better!
Stayed 4 nights in Jul 2022

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet location and free parking. Only a 10min walk to town centre and 1min walk to bus stop.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ajaykumar

Travelled with family
Liked: Cleanliness, staff & service
Friendly and accommodating staff.
Stayed 2 nights in Jun 2022

8/10 Good

Zhulei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok but not great
The room is large, but it doesn’t have air conditioning. It got really hot and it’s hard to sleep. The shower is very small. The estimated city tax is 10 CHF more than what hotels.com told us. It’s an Ok stay, but not great. There are probably better choices in the area.
Stayed 2 nights in Jun 2022

10/10 Excellent

Thomas

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and staff were very friendly and helpful. Free parking. About 20 min on foot from city center. Good breakfast.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

SUZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good value for expensive Switzerland
Was reasonable value for money I liked the painted eggs noise from the Irish pub across the road was a pain until midnight bathroom was very very small
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Convenient location. Small but clean room. They have a parking lot. Great view of the mountains.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Edith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is smelly. Room is small. No service at all. No staff available before 4pm and after 9pm. I will not come again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 nights with family, Nice staff and good location
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to bus stop n within easy walking to both Interlaken OST n WEST. Excellent breakfast spread.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a perfect stay. Close-by bus stop.
Stayed 3 nights in Apr 2019

8/10 Good

Prayoon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Giuseppe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione e parcheggio
Buona posizione. Comodo il parcheggio. Relativamente economico visti i prezzi assurdi di Interlaken.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yves, Vetroz

Liked: Cleanliness, staff & service, property conditions & facilities
I very appreciate the kindness and the serviceability of Nitin, who took on him to satisfy the requests of the guests.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach-Sauber-Schön
Einfach, praktisch sauber und sehr schön renoviert. Einfaches ausgewogenes Frühstück. 10 Gehminuten vom Zentrum entfernt.
Stayed 1 night in Aug 2020

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis nicht wert
Das Hotelzimmer war sehr klein und auch nicht sauber. Durch die direkte Lage an der Hauptstrasse, war es sehr laut. Die Infrastruktur der Zimmer müsste überdenkt werden, vor allem zu diesem Preis. Das Frühstück war bescheiden, ansonsten ok. Der Preis ist zu Hoch für das was geboten wird.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便，距離火車站不遠，酒店門外就有巴士直達。早餐豐富，房間寬敞，並設有露台！員工態度親切，樂意幫忙。
Stayed 4 nights in Jul 2019

8/10 Good

Marco Aurelio

Liked: Cleanliness, property conditions & facilities
Custo-benefício
Boa localização, conforto e instalações. Porém, relação custo-benefício é desfavorável.
Stayed 2 nights in Jul 2019

10/10 Excellent

Belén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo carino, vicino al centro, camera con balconcino. Bagno senza finestra e piccolo.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Apr 2019

8/10 Good

Mirian

Liked: Cleanliness, staff & service, room comfort
Muy buena opción!
Buena atención, hotel comodo y aseado.
Stayed 1 night in Apr 2019