Lobby sitting area

Reviews of Hotel MyStays Matsuyama

3.5 out of 5
Hotel MyStays Matsuyama
1-10-10 Otemachi, Matsuyama, Ehime-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 797 reviews" "
Rating 8 - Good. 316 out of 797 reviews" "
Rating 6 - Okay. 89 out of 797 reviews" "
Rating 4 - Poor. 18 out of 797 reviews" "
Rating 2 - Terrible. 5 out of 797 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jei woo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of this hotel but the bathroom was too small.
Stayed 2 nights in Mar 2024
Response from ホテルマイステイズ松山 くちこみ担当 on Mar 15, 2024
Thank you very much for using Hotel MyStays Matsuyama.We are also pleased to read that you were satisfied with the location.However, we apologize for any inconvenience caused regarding the size of the bathroom.Although the size will not be improved immediately, it will be an issue for future consideration.All the staff are looking forward to using your service again.HOTEL MYSTAYS Matsuyama Front Desk

2/10 Terrible

Florence

Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and value
Excellent room, amenities, view, food, and location. Cannot say a single negative thing about our stay. Would definitely recommend.
Stayed 1 night in Oct 2023
Response from ホテルマイステイズ松山 くちこみ担当 on Oct 14, 2023
Thank you very much for choosing our hotel from among the many hotels available.We would like to thank you for your compliments regarding our rooms, facilities, scenery, food, and location.Your words of praise will motivate our staff, so we will continue to work hard to improve.We will continue to aim to be a hotel that satisfies our customers, so we hope that you will stay with us the next time you come to Matsuyama.HOTEL MYSTAYS Matsuyama Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had view of castle from our room. Matsuyama Castle was the best of all castles we visited. Layout of room was really practical and spacious, very comfortable. The location is convenient to tram station. 200 yen for tram every ride we used every day. Whole experience of Matsuyama was amazing and this hotel made it feel that way. We booked early to get really good price. Compare to similar priced hotels this place was the best. Laundry facility was convenient.
Stayed 2 nights in Oct 2023
Response from ホテルマイステイズ松山 くちこみ担当 on Oct 14, 2023
Thank you very much for choosing our hotel from among the many hotels available.As you said, from the castle view type room you stayed in, you can see Matsuyama Castle, the moat, and the streetcar that is unique to Matsuyama, and it has been well received by many guests.Also, as our customers have mentioned, the tram station is right in front of our hotel.There is also a coin laundry, and detergent is sold separately at the front desk.We will continue to aim to be a hotel that satisfies our customers, so we hope that you will stay with us the next time you come to Matsuyama.HOTEL MYSTAYS Matsuyama Front Desk

8/10 Good

Kozue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and staff were very kind.
Stayed 2 nights in Sep 2023
Response from ホテルマイステイズ松山 くちこみ担当 on Sep 24, 2023
Thank you very much for choosing our hotel from among the many hotels available.As you said, from the castle view type room you stayed in, you can see Matsuyama Castle, the moat, and the streetcar that is unique to Matsuyama, and it has been well received by many guests.We are very happy to hear that you were satisfied with the service provided by our staff.Your words of praise will motivate our staff, so we will continue to work hard to improve.We will continue to aim to be a hotel that satisfies our customers, so we hope that you will stay with us the next time you come to Matsuyama.HOTEL MYSTAYS Matsuyama Front Desk

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hu
Stayed 3 nights in Jul 2023
Response from ホテルマイステイズ松山 くちこみ担当 on Aug 9, 2023
この度は数あるホテルの中から当ホテルをご利用いただきまして誠にありがとうございます。またのご利用をスタッフ一同心よりお待ち申しあげております。ホテルマイステイズ松山 フロント

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Joaquin

Stayed 2 nights in Jul 2023

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was privilege to see the national treasure of Matsuyama castle from my hotel room. It was so special. I had a wonderful stay at this hotel. Excellent.
Stayed 28 nights in Jun 2023
Response from ホテルマイステイズ松山 くちこみ担当 on Jul 6, 2023
Thank you very much for choosing our hotel among the many available options. We are delighted to see that you appeared to be satisfied with your stay. We appreciate your kind words regarding our hotel. We will continue to work hard to improve our services to ensure your satisfaction in the future. All of our staff members are eagerly awaiting your next visit. Hotel Mystays MatsuyamaFront desk.

8/10 Good

Miki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the bed mattress! We have been traveling for a week and my back has been killing me…. After I woke up on this hotel bed, my back rested peacefully. The room was clean and the bathroom seemed updated beautifully. On the top of the stay the breakfast (with additional cost and a bit expensive) was WONDERFUL! There was a traditional dish, raw fish with rice which had equally good quality with the one we ate at the local restaurant on the day before.
Stayed 1 night in Jun 2023
Response from ホテルマイステイズ松山 くちこみ担当 on Jun 25, 2023
この度は、ホテルマイステイズ松山をご利用いただきまして、誠にありがとうございました。お客様にご滞在をご満喫していただけたことを、大変嬉しく思います。お客様の旅の疲れを少しでも当館で癒していただくことができ嬉しく思います。またご朝食に関しましては愛媛の郷土料理を数多く取り揃えており、特に鯛めしはご好評をいただいております。次回松山にお越しの際も、当ホテルにご宿泊いただき、癒しのひとときをお過ごしいただければ幸いです。ホテルマイステイズ松山 フロント

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Well located for trips to the castle and not too far from tram links, etc. for the rest of the city. Perfectly fine room.
Stayed 2 nights in Jun 2023
Response from ホテルマイステイズ松山 くちこみ担当 on Jun 25, 2023
Thank you very much for using HOTEL MYSTAYS Matsuyama. We would like to thank you again for your feedback during your busy stay.As you say, our hotel is right in front of the airport limousine bus, route bus, and tram station. In addition, Matsuyamashi Station and JR Matsuyama Station are within a 10-minute walk, so it is a location where you can move smoothly.In addition, I am glad to receive words of the praise about the room.If you have another chance, we would appreciate it if you could use our hotel.Hotel Mystays Matsuyama front

10/10 Excellent

Melton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff were great & courteous. Room & amenities were top notch. Overall, a phenomenal hotel!
Stayed 1 night in Apr 2023
Response from ホテルマイステイズ松山 on Apr 26, 2023
Thank you for using HOTEL MYSTAYS Matsuyama.We are very pleased to read your kind words regarding our staff, amenities and rooms.Warm words from our customers are our encouragement.We will continue to aim to be a hotel that satisfies our customers, so we would appreciate it if you could use our hotel when you come to Matsuyama again.Hotel Mystays Matsuyama front desk

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the park and Matsuyama Castle. Easy public transportation that comes frequently to get to a variety of places.
Stayed 2 nights in Mar 2023
Response from ホテルマイステイズ松山 フロント on Apr 8, 2023
Thank you very much for staying at our hotel.From the castle view type room where you stayed, you can see Matsuyama Castle which has been well received by many customers. We are very happy that you are satisfied.We sincerely look forward to your visit HOTEL MYSTAYS Matsuyama.

10/10 Excellent

Kwok Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation around the area. Nice room with a view of the castle
Response from ホテルマイステイズ松山 くちこみ担当 on Dec 30, 2022
Thank you for choosing our hotel from among many hotels.From the castle view type room where you stayed, you can see Matsuyama Castle, the moat, and the scenery of the streetcar unique to Matsuyama, which has been well received by many customers. We are very happy that you are satisfied.We will continue to aim to be a hotel that satisfies our customers.MoriyaGeneral Manager HOTEL MYSTAYS Matsuyama

8/10 Good

Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Dec 2022

10/10 Excellent

Mayumi watanabe

Stayed 1 night in Nov 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but well appointed. Breakfast was great!
Stayed 2 nights in Nov 2022
Response from ホテルマイステイズ松山 くちこみ担当 on Nov 29, 2022
Thank you very much for using HOTEL MYSTAYS Matsuyama.I am very happy that you enjoyed the breakfast.The words from our customers are the encouragement of our staff, so we will continue to devote ourselves.We hope that you will use our hotel the next time you come to Matsuyama.General Manager MoriyaHOTEL MYSTAYS Matsuyama

10/10 Excellent

Takami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!
Stayed 1 night in Jul 2022
Response from ホテルマイステイズ松山 くちこみ担当 on Oct 27, 2022
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Errol, Champaign

Stayed 4 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Cost-performance hotel
Service was perfect and smooth, cleaning service was meticulous and quick. The hotel although is very well kept it's clearly old and you can notice it at every step. The matless was very hard and not particularly comfortable. The relatively cheap pricing and the good location make up for the shortcomings. I would stay here again.
Stayed 1 night in Oct 2021
Response from HOTEL MYSTAYS Matsuyama on Oct 10, 2021
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. But we are sorry for the bed matless. We will discuss it. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Miyamoto, HOTEL MYSTAYS Matsuyama

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Great location from which to explore the surrounding areas. Friendly staff. Fun time!
Stayed 1 night in Sep 2021
Response from ホテルマイステイズ松山 松田 on Sep 17, 2021
Thank you for using Hotel MyStays Matsuyama. As you said, the hotel is conveniently located for sightseeing. We would appreciate it if you could use our hotel when you come near us. MATSUDA HOTEL MYSTAYS MATSUYAMA

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and Great Castle View
Stayed 1 night in Aug 2021
Response from ENAMI MATSUDA HOTEL MYSTAYS MATSUYAMA on Aug 21, 2021
Thank you for using Hotel MyStays Matsuyama. We would also like to thank you for posting a wonderful photo. We will continue to aim to be a hotel that will satisfy our customers, and we hope that you will be able to use our hotel when you come near us.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from ホテルマイステイズ松山 松田 on May 24, 2021
この度はホテルマイステイズ松山をご利用いただき誠にありがとうございます。 また高評価をいただき心よりお礼申し上げます。 今後も松山にお越しの際は当館をご利用いただけましたら幸いでございます。 ホテルマイステイズ松山 松田

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from ホテルマイステイズ松山 高木 on Dec 30, 2020
ホテルマイステイズ松山へのご評価ありがとうございます。 今後も皆様に快適にお過ごしいただけるホテルを目指して参りますので、お近くにお越しの際には当館をご利用いただけますと幸いです。 ホテルマイステイズ松山 高木

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020
Response from ホテルマイステイズ松山 高木 on Dec 30, 2020
ホテルマイステイズ松山へのご評価ありがとうございます。 今後も皆様に快適にお過ごしいただけるホテルを目指して参りますので、お近くにお越しの際には当館をご利用いただけますと幸いです。 ホテルマイステイズ松山 高木

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of castle from room.
Stayed 2 nights in Mar 2020
Response from HOTEL MYSTAYS MATSUYAMA JUNA TAKEMOTO on Mar 18, 2020
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel.

10/10 Excellent

SAU YAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice hotel
Stayed 2 nights in Dec 2019
Response from ホテルマイステイズ松山 on Dec 28, 2019
"Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, ENAMI MATSUDA, HOTEL MYSTAYS Matsuyama"

10/10 Excellent

Sunshine, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, nice comfortable, good service & attentive staff. I really appreciate how fast they responded and solved the issues. I’ll definitely come back and recommend to my friends & family. Only one thing I wish they could accommodate better. The restaurant we wanted to try for dinner was fully reserved for events two nights we stayed. Hope they can make some room for guests next time. Other than that we left satisfied.
Stayed 2 nights in Dec 2019
Response from Hotel Mystays Matsuyama JUNA TAKEMOTO on Dec 12, 2019
Thank you for using Hotel MyStays Matsuyama. Thank you for giving up. We are very pleased that you enjoyed your stay. We are sorry that we could not use the restaurant even though we stayed for 2 nights. We hope you can use it during your next stay. The word of praise from customers is our encouragement. I look forward to meeting you again.

8/10 Good

YING KUEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient with castle view.
Great view of the castle. A wee bit of mold in the bathroom, but otherwise great. Bed was rock hard, but not uncommon for Japan.
Stayed 2 nights in Oct 2019
Response from ホテルマイステイズ松山 on Nov 4, 2019
Thank you for staying at HOTEL MYSTAYS Matsuyama. We appreciate you taking the time to share your feedback with us. Please accept our sincere apology for the discomfort caused by the insufficient room preparation. And we are sorry for not expecting the bed. Instructions will be provided to our staff to improve our services and operations. TADAKATSU HIGUCHI MANAGER HOTEL MYSTAYS MATSUYAMA

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, on the moat by the castle with nice views of the castle from the rooms. The rooms however were a little tired and could do with a fresh coat of paint. Reception area is beautiful though.
Stayed 1 night in Oct 2019
Response from Mystays Matsuyama on Oct 25, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Miki Takagi, HOTEL MYSTAYS Matsuyama

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Kuma, Bowling Green, Ku

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view to Matsuyama Castle and close to tram and JR station. The city is safe and walkable to attractions. Will go back again.
Stayed 3 nights in Oct 2019
Response from ホテルマイステイズ松山 on Oct 15, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. ENAMI MATSUDA HOTEL MYSTAYS MATSUYAMA

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room is old and not very clean in toilet
Stayed 1 night in Sep 2019
Response from ホテルマイステイズ松山 on Sep 16, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. We appreciate you taking the time to share your feedback with us. Please accept our sincere apology for the discomfort caused by the insufficient room preparation. Our cleaning crews pay close attention to each room to make sure that the guest rooms are cleaned and examined thoroughly for our guests. However, in this case, we are aware that we failed to provide comfortable accommodation for you, and therefore caused you a great deal of inconvenience and discomfort. Although we cannot change what already happened, we can assure you this case will be closely examined, and instructions will be provided to our staff to improve our services and operations. Again, we apologize for a great deal of discomfort you experienced, and deeply appreciate your feedback, which helps our hotel provide better services. It will be very much appreciated if you choose our hotel and grant us a chance to host you again, the next time you visit Matsuyama area. Sincerely, Takashi Nomizu, Manager, HOTEL MYSTAYS Matsuyama

10/10 Excellent

JONG HEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Matsuyama
Overall good stay with my family. Even though the car parking was not free, staffs were kind enough to guide me how to do it.
Stayed 1 night in Aug 2019
Response from HotelMystays on Sep 7, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. We appreciate you taking the time to share your feedback with us. Your review is highly appreciated and it will be taken into consideration. We keep working hard to make the accommodation more comfortable for the guests. When you travel to the Matsuyama area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Mai Miyamoto, HOTEL MYSTAYS Matsuyama

8/10 Good

Georgia850302

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is amazing. Clean and comfortable but very outdated. The front desk staff was welcoming.
Stayed 4 nights in Jul 2019
Response from Mystays Matsuyama on Jul 15, 2019
Thank you for staying at HOTEL MYSTAYS Matsuyama. We appreciate you taking the time to write to us. We apologize for not meeting your room expectations. Unfortunately, it is quite difficult for us to the age of the building. And we have some rooms have been renovated,so It would be appreciated if you could stay in that room when you visit Matsuyama next time. We will try to provide more satisfactory accommodation in other aspects of the hospitality. Sincerely, Enami Matsuda, HOTEL MYSTAYS Matsuyama

10/10 Excellent

MCD, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean hotel with easy access to JR Station and tram. The local airport limousine bus stop ( Ehime Sinbunsha ) is right around the corner too. Super easy to use.
Stayed 2 nights in Jun 2019
Response from Mystays Matsuyama on Jun 9, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. As you say, our hotel stands so close to the bus stop of Airport/Port limousine. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Mai Miyamoto, HOTEL MYSTAYS Matsuyama

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence place to stay
Great location, very clean, friendly staff and enjoyed our stay. Restaurant food excellent, breakfast buffet so good
Stayed 1 night in May 2019
Response from HotelMystays on May 18, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Mai Miyamoto, HOTEL MYSTAYS Matsuyama

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and tidy. Room had great view. Location of hotel was excellent for getting around. Tram stop outside and 10 minutes walk to the railway station.
Stayed 2 nights in Mar 2019
Response from HotelMystays on Apr 27, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Mai Miyamoto, HOTEL MYSTAYS Matsuyama

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location good, stsff friendly, place,
Stayed 2 nights in Feb 2019
Response from HOTEL MYSTAYS Matsuyama Shuhei Matsuda on Feb 20, 2019
Dear Guest, Thank you for your evaluation of HOTEL MYSTAYS Matsuyama. We keep working hard to make sure that our guests will have comfortable stay. When you come to our area in the future, we hope you would consider our hotel for your stay again. Sincerely, Shuhei Matsuda, HOTEL MYSTAYS Matsuyama

8/10 Good

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to centre, within walking distance to train station, Busy location though.
Stayed 1 night in Feb 2019
Response from HOTEL MYSTAYS Matsuyama Shuhei Matsuda on Feb 20, 2019
Dear Guest, Thank you for staying at HOTEL MYSTAYS Matsuyama. We appreciate you taking the time to share your feedback with us. Your review is highly appreciated and it will be taken into consideration. We keep working hard to make the accommodation more comfortable for the guests. When you travel to the Matsuyama area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Shuhei Matsuda, HOTEL MYSTAYS Matsuyama

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from ホテルマイステイズ松山 松田修平 on Jan 12, 2019
'ホテルマイステイズ松山へのご評価ありがとうございます。 今後も皆様に快適にお過ごしいただけるホテルを目指して参りますので、お近くにお越しの際には当館をご利用いただけますと幸いです。 ホテルマイステイズ松山 松田修平

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Mystays Matsuyama on Jan 12, 2019
ホテルマイステイズ松山へのご評価ありがとうございます。今後も皆様に快適にお過ごしいただけるホテルを目指して参りますので、お近くにお越しの際には当館をご利用いただけますと幸いです。ホテルマイステイズ松山 宮本真衣