Title: Candeo Hotels Matsuyama Okaido - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candeo Hotels Matsuyama Okaido Hotel with a bar, near Dogo Onsen ![Spa](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/b63561ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/7ebbb24c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/1ebb7d40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/286cdb30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (JPY 1980 per person)](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/c12cc2bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candeo Hotels Matsuyama Okaido, in Okaido's shopping district, offers a balanced experience. Guests recover from shopping with massages or unwind with drinks at the bar. Practical amenities like WiFi and dry cleaning are supported by a notably helpful staff. 8.8 Excellent ## Popular amenities - - Spa - Bar - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa King Room, Non Smoking 9.2 Wonderful 21 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 183 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/51e81424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Twin Room, Non Smoking 8.8 Excellent 26 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 215 sq ft - Hill view - Sleeps 4 - 2 Twin Beds ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Double Room, Non Smoking 9.4 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 183 sq ft - City view - Sleeps 2 - 1 Double Bed ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/51e81424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Twin Room, Non Smoking (For 1 Adult) 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 215 sq ft - Hill view - Sleeps 1 - 2 Twin Beds ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Double Room, Non Smoking (For 1 Adult) 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 183 sq ft - City view - Sleeps 1 - 1 Double Bed ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa King Room, Non Smoking (For 1 Adult) 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 183 sq ft - City view - Sleeps 1 - 1 King Bed ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/c68c6c9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wide-Desk Double Room, Non Smoking (For 1 Adult) 8.6 Excellent 17 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 183 sq ft - City view - Sleeps 1 - 1 Double Bed ![Premium bedding, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/4a05e815.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Non Smoking (Sofa King) ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Bidet - 226 sq ft - City view - Sleeps 2 - 1 King Bed ### Executive King, Non Smoking ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Premium bedding Private bathroom Hair dryer - 215 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsuyama-Hotels-Candeo-Hotels-Matsuyama-Okaido.h11089816.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsuyama-Hotels-Candeo-Hotels-Matsuyama-Okaido.h11089816.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.84096%2C132.77089&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MEZcsuBnsYMgM60O-UYo2Z658xE=) 2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004 #### What's nearby - Saka no Ue no Kumo Museum - 1 min walk - 0.2 km - Bansuiso - 3 min walk - 0.3 km - Matsuyama Castle Ropeway - 6 min walk - 0.5 km - Dogo Onsen - 3 min drive - 2.3 km - Shiki Memorial Museum - 3 min drive - 2.3 km #### Getting around - Matsuyama Kume Station - 5 min drive - Dogo Onsen Tram Stop - 8 min drive - Matsuyama Airport (MYJ) - 18 min drive #### Restaurants - ‪マクドナルド - ‬1 min walk - ‪Starbucks - ‬1 min walk - ‪麺鮮醤油房 周平 (Syuhei) - ‬1 min walk - ‪びいどろ - ‬1 min walk - ‪蔵木 - ‬1 min walk ## About this property ### Candeo Hotels Matsuyama Okaido Hotel near Dogo Onsen You can look forward to shopping on site, dry cleaning/laundry services, and a bar at Candeo Hotels Matsuyama Okaido. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Full breakfast (surcharge), a 24-hour front desk, and multilingual staff - A vending machine and an elevator - Guest reviews give top marks for the helpful staff Room features All 215 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. More amenities include: - Bidets, free toiletries, and hair dryers - 40-inch LCD TVs with digital channels - Wardrobes/closets, refrigerators, and electric kettles ## Similar properties ![Premium bedding, down comforters, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/14000000/13200000/13195000/13194971/w2877h2157x0y3-a7c53864.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daiwa Roynet Hotel Matsuyama Ichibancho - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,006 reviews CA $81 CA $89 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13194971&PinnedHotelID=13194971&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/20000000/19950000/19940500/19940409/573ff509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Matsuyama Natural Hot Spring Okaido - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,000 reviews CA $109 CA $124 total Dec 23 - 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Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,005 reviews CA $77 CA $97 total Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=444725&PinnedHotelID=444725&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/56000000/55580000/55577200/55577109/b9e5fc32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Matsuyama Sanbancho - Breakfast included - Free WiFi - Air conditioning - Parking available 9.0 Wonderful 337 reviews CA $94 CA $104 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=55577109&PinnedHotelID=55577109&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 1500 per person)](https://images.trvl-media.com/lodging/70000000/69720000/69710500/69710472/877e6725.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### REF Matsuyama City Station by Vessel Hotels Matsuyama - Free WiFi - Air conditioning - Breakfast available - Parking available 9.2 Wonderful 260 reviews CA $125 CA $139 total Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=69710472&PinnedHotelID=69710472&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/46000000/45430000/45420100/45420044/df130150.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL VISTA Matsuyama Ichibancho - Free WiFi - Laundry - Housekeeping - 24/7 front desk 9.2 Wonderful 255 reviews CA $94 CA $104 total Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=45420044&PinnedHotelID=45420044&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/10000000/9640000/9631400/9631364/a9d83eff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dogo-Kan Dogo Hot Spring - Free WiFi - Restaurant - Air conditioning - Parking available 9.6 Exceptional 43 reviews CA $224 CA $252 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=9631364&PinnedHotelID=9631364&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/91000000/90920000/90911700/90911696/6fa093c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Route Inn Matsuyama-Katsuyama Dori Ichibancho - Free WiFi - Air conditioning - Parking available - Laundry 8.8 Excellent 132 reviews CA $92 CA $104 total Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=90911696&PinnedHotelID=90911696&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children - A bar/lounge ### Things to do - Shopping ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair-accessible path of travel ### More - 1 building - 13 floors - Built in 2015 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 40-inch LCD TV with digital channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Candeo Hotels Matsuyama Okaido Hotel Candeo Hotels Okaido Hotel Candeo Hotels Matsuyama Okaido Candeo Hotels Okaido Candeo Hotels Matsuyama Okaido Hotel Candeo Hotels Matsuyama Okaido Matsuyama Candeo Hotels Matsuyama Okaido Hotel Matsuyama ## Frequently asked questions ### Is Candeo Hotels Matsuyama Okaido pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Candeo Hotels Matsuyama Okaido? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Candeo Hotels Matsuyama Okaido on Dec 22, 2025 start from CA $110.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Matsuyama-Hotels-Candeo-Hotels-Matsuyama-Okaido.h11089816.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Candeo Hotels Matsuyama Okaido doesn't offer parking. ### What time is check-in at Candeo Hotels Matsuyama Okaido? > Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours. ### What time is check-out at Candeo Hotels Matsuyama Okaido? > Check-out is at 11 AM. ### Where is Candeo Hotels Matsuyama Okaido located? > Located in Okaido, this hotel is steps from Akiyama Brothers Birthplace and 1.5 mi (2.4 km) from Dogo Onsen. Saka no Ue no Kumo Museum and Bansuiso are also within 10 minutes. Dogo Onsen Tram Stop is 25 minutes by foot and Matsuyama Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Candeo Hotels Matsuyama Okaido Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 530 8 - Good 339 6 - Okay 77 4 - Poor 34 2 - Terrible 20 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Robert Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel with very friendly staff. Excellent location in the heart of Matsuyama. ##### Robert Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Miho May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall it was a great hotel to stay. Breakfast was great, too! ##### Miho Stayed 1 night in May 2025 ### 10/10 Excellent #### Kohei Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities It is so safty to stay. ##### Kohei Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jarome Nov 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice quiet place to stay for a day trip or longer :) ##### Jarome Stayed 1 night in Nov 2024 ### 8/10 Good #### PHILIP Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay. Good location, safe and clean plus reasonable price. ##### PHILIP Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### SooHyun Feb 25, 2025 Liked: Cleanliness, property conditions & facilities, room comfort very comfortable during staying the hotel. ##### SooHyun Stayed 1 night in Feb 2025 ### 10/10 Excellent #### ? Dec 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location ##### ? Stayed 1 night in Dec 2024 ### 2/10 Terrible #### かずとし Sep 10, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities …………。 ##### かずとし Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Pablo Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance. ##### Pablo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### hitomi Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is wide and clean. I stayed very comfortable. I will use this hotel next time. I have already booked for next stay. ##### hitomi Stayed 1 night in Apr 2025 ### 8/10 Good #### Ayumu May 13, 2025 Liked: Cleanliness, staff & service Breakfast buffet is great, but access to the property by car is extremely inconvenient! ##### Ayumu Stayed 1 night in May 2025 ### 10/10 Excellent #### sanguk Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff is very friendly and the service is good, and I will definitely come back later ##### sanguk Stayed 5 nights in Dec 2024 ### 8/10 Good #### hideto Jun 9, 2025 Liked: Cleanliness, staff & service, room comfort Thanks ![](https://a.travel-assets.com/ugc/hotel-reviews/d446b365-8a5f-47b3-b954-8a3ff7e62f75-1749454896532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hideto Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Charles May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Next to a mile long covered shoppkng street that contects to another covered street that ends at the local train station. On the street with a street ca that goes to Dogo Onsen,Castle is a short walk away to take the cable car. Breakfast was good, had a mens and womens onsen. The front desk is on the top floor. Our room was quiet ##### Charles Stayed 3 nights in May 2025 ### 8/10 Good #### Masako May 18, 2025 Liked: Cleanliness, property conditions & facilities #### a little complaint The front staff did not explain about how to use the elevater or another facilities at the checking in. So I went back to check that. ##### Masako Stayed 1 night in May 2025 ### 8/10 Good #### Anika Nov 19, 2024 Liked: Cleanliness, staff & service, room comfort #### Rooms feel a bit dated and stuffy We were impressed when entering the hotel as the lobby was new and spacious. The rooms however are small and feel a bit dated. The bathroom had a smell. The windows cannot be opened hence it always feels a bit moist and stuffy in the room. The staff at the reception was excellent and very helpful. 5 stars for them! ##### Anika Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Yuya Dec 22, 2024 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Backup plan Out of service for hot spring and room shower due to boiler failed. No other suggestion, credit not and so on. ##### Yuya Stayed 1 night in Dec 2024 ### 8/10 Good #### Neslihan Nov 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only problem I faced is the level of English with the staff. They can easily introduce the rapid translator to make life easy both for customer as well as staff ##### Neslihan Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Masayo Dec 25, 2024 Disliked: Cleanliness No hot water for one day, but no excuse ffor this. Towels & Bedspread-under sheet are not clean, they don't change every time. We can feel economical reasons not STG. ##### Masayo Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Michael Feb 17, 2025 The room was small for 3 people. We booked for 3 people but there were only 2 pillows and we had to go to the front desk to get another one. The bed was also small for 3 people. The toilet tank and the seat were dirty. I don't usually see that, but there was no place to put my clothes when I showered, so I was checking how clean the toilet was to put my clothes, and there was a lot of hair on the back of the toilet. It was a bad experience. ##### Michael Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### ?? Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応が大変良かったです。 ##### ?? Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Hikaru Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ベッドの寝心地がとても良かったです。部屋にソファもあり子どもと宿泊したのですがとてもくつろげる空間でした。 ##### Hikaru Stayed 1 night in Nov 2025 ### 6/10 Okay #### Jin Nov 15, 2025 Liked: Staff & service Disliked: Property conditions & facilities サウナは期待していた程良くはない。サウナシュランを見て来る人はあまり期待しないで下さい。 ##### Jin Stayed 1 night in Nov 2025 ### 8/10 Good #### hideo Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities 室内清潔ですし、最上階の露天風呂は長めがとても良かったです。 ##### hideo Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Itoh Nov 11, 2025 大浴場も良かった。スタッフも親切でした。 ##### Itoh Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Berlin](https://www.expedia.ca/Brandenburg-Airport-Hotels.0-aBER-0.Travel-Guide-Filter-Hotels) > > [The Park City Grand Plaza Kensington](https://www.expedia.ca/London-Hotels-The-Park-City-Grand-Plaza-Kensington.h1348282.Hotel-Information) > > [Hotels in Tokyo](https://www.expedia.ca/Tokyo-Hotels.d179900.Travel-Guide-Hotels) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [Lake Yellowstone Hotel & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Lake-Hotel-And-Cottages-Inside-The-Park.h9683114.Hotel-Information) > > [Hotels in Chetwynd](https://www.expedia.ca/Chetwynd-Hotels.d10561.Travel-Guide-Hotels) > > [Caesars Windsor - A Caesars Rewards Destination](https://www.expedia.ca/Windsor-Hotels-Caesars-Windsor.h2232457.Hotel-Information) > > [Surf Motel](https://www.expedia.ca/San-Francisco-Hotels-Surf-Motel.h1155378.Hotel-Information) > > [Spark by Hilton Toronto Markham](https://www.expedia.ca/Toronto-Hotels-Comfort-Inn-Toronto-Northeast.h8013.Hotel-Information) > > [Las Hadas By Brisas](https://www.expedia.ca/Manzanillo-Hotels-Las-Hadas-By-Brisas.h559226.Hotel-Information) > > [Hotels near Festival Theatre](https://www.expedia.ca/Festival-Theatre-Hotels.0-l6291210-0.Travel-Guide-Filter-Hotels) > > [The Marcel at Gramercy](https://www.expedia.ca/New-York-Hotels-The-Marcel-At-Gramercy.h67740.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.ca/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [Mosquito Boutique Hotel](https://www.expedia.ca/Samana-Hotels-Mosquito-Boutique-Hotel.h32700813.Hotel-Information) > > [Hotels in Green Bay](https://www.expedia.ca/Green-Bay-Hotels.d1374.Travel-Guide-Hotels) > > [Bahia Principe Grand Samana - Adults Only](https://www.expedia.ca/Samana-Hotels-Bahia-Principe-Luxury-Samana-Adults-Only.h11843755.Hotel-Information) > > [Royal Kuhio](https://www.expedia.ca/Honolulu-Hotels-Royal-Kuhio.h534765.Hotel-Information) ### Flights > [Flights from Buffalo (BUF) to Washington (DCA)](https://www.expedia.ca/lp/flights/buf/dca/buffalo-to-washington) > > [Flights from Manila (MNL) to General Santos (GES)](https://www.expedia.ca/lp/flights/mnl/ges/manila-to-general-santos) > > [Flights from Delhi (DEL) to Marmagao (GOI)](https://www.expedia.ca/lp/flights/del/goi/delhi-to-goa) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Goffs (YHZ) to Boston (BOS)](https://www.expedia.ca/lp/flights/yhz/bos/halifax-to-boston) > > [Flights from Saguenay (YBG) to New York (LGA)](https://www.expedia.ca/lp/flights/ybg/lga/bagotville-to-new-york) > > [Flights from Winnipeg James Armstrong Richardson Intl. to TYO-All Airports](https://www.expedia.ca/lp/flights/ywg/tyo/winnipeg-to-tokyo) > > [Flights from Kelowna (YLW) to Houston (HOU)](https://www.expedia.ca/lp/flights/ylw/hou/kelowna-to-houston) > > [Flights from Vancouver (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from Dieppe (YQM) to Frankfurt (FRA)](https://www.expedia.ca/lp/flights/yqm/fra/moncton-to-frankfurt) ### Cars > [Avis Car Rentals In Whitehorse Intl](https://www.expedia.ca/Avis-Car-Rentals-In-Whitehorse-Intl.d6033862-c41.Car-Rental-Guide-Suppliers) ### Packages > [Nottawasaga Inn Resort Golf Club](https://www.expedia.ca/Nottawasaga-Inn-Resort-Golf-Club-New-Tecumseth.d553248621563158481.Vacation-Attraction)