Title: Richmond Hotel Matsumoto - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Richmond Hotel Matsumoto Hotel with a restaurant, near Matsumoto Castle ![Daily buffet breakfast (JPY 1200 per person)](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/w6720h4473x0y0-d4c79934.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/9a67138e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/90e61238.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/ed967d35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/e97aba03.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Matsumoto Castle, Richmond Hotel Matsumoto offers a welcoming environment with attentive staff. Guests connect with complimentary in-room WiFi, enjoy meals at the on-site restaurant, and find convenience in the property's vending machine for quick snacks and drinks. 9.0 Wonderful ## Popular amenities - - - Parking available - Laundry - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18216779&PinnedHotelID=18216779&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ![Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/242b4d80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed) 8.6 Excellent 18 reviews ### Highlights Air conditioning Refrigerator TV Hair dryer Bidet Shower/tub combination Private bathroom Electric kettle - 189 sq ft - Sleeps 3 - 1 Double Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/ed967d35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free \*Extra Bed Charged as adult) 9.6 Exceptional 14 reviews ### Highlights Air conditioning Refrigerator TV Hair dryer Bidet Shower/tub combination Private bathroom Electric kettle - 291 sq ft - Sleeps 3 - 2 Large Twin Beds ![Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/44b97e22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed) 9.0 Wonderful 19 reviews ### Highlights Air conditioning Refrigerator TV Hair dryer Bidet Shower/tub combination Private bathroom Electric kettle - 189 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/98a98c6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free\*ExtraBed Charged as adult) 9.2 Wonderful 19 reviews ### Highlights Air conditioning Refrigerator TV Hair dryer Bidet Shower/tub combination Private bathroom Electric kettle - 292 sq ft - Sleeps 3 - 1 Queen Bed ![Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/d252400b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free\*Extra Futon Charged as adult) ### Highlights Air conditioning Refrigerator TV Hair dryer Bidet Shower/tub combination Private bathroom Electric kettle - 344 sq ft - Sleeps 3 - 2 Large Twin Beds ### Deluxe Double Room, Non Smoking for 3 People (160cm Bed and 1 Sofa bed) ### Highlights Air conditioning Refrigerator TV Hair dryer Bidet Shower/tub combination Private bathroom Electric kettle - Sleeps 4 - 1 Queen Bed and 1 Twin Sofa Bed ### Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1) ### Highlights Air conditioning Free rollaway/extra beds Refrigerator TV Hair dryer Bidet Shower/tub combination Private bathroom - Sleeps 4 - 2 Large Twin Beds ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/f10e3e35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Smoking - Sleeps 1 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/9079d95a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Smoking - Sleeps 2 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/c81af516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Non Smoking - Sleeps 2 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/e81e94b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Non smoking - Sleeps 1 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/f10e3e35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Smoking - Sleeps 2 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/ae6cee95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese-Western Mixed With Bath-Smoking - Sleeps 4 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/ccfa885e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese-Western Mixed With Bath-Non Smoking - Sleeps 2 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/418084af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room With Bath-Smoking - Sleeps 3 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/4f0120e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Non Smoking - Sleeps 2 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/36aba677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Non-Smoking - Sleeps 2 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/08808cc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (for 3 People) Non-smoking - Sleeps 3 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18220000/18216800/18216779/w660h437x0y3-1ef32e14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (for 3 People) Non-smoking - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Richmond-Hotel-Matsumoto.h18216779.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Richmond-Hotel-Matsumoto.h18216779.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.23296%2C137.96754&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-sjIL8e3pQnSdxJGVQAPpPI7RVo=) 1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811 #### What's nearby - Yohashira Shrine - 4 min walk - 0.4 km - Matsumoto Castle - 9 min walk - 0.8 km - Matsumoto Performing Arts Center - 10 min walk - 0.9 km - Matsumoto Shrine - 11 min walk - 0.9 km - Matsumoto City Museum of Art - 12 min walk - 1.0 km #### Getting around - Matsumoto Station - 10 min walk - Shin Shimashima Station - 21 min drive - Komaki Airport (NKM) - 161 min drive #### Restaurants - ‪麺匠 佐蔵 - ‬1 min walk - ‪大阪王将松本駅前店 - ‬1 min walk - ‪レストランバー くろひげ - ‬1 min walk - ‪お晩菜Bar 〜ten〜 - ‬1 min walk - ‪伝承焼肉TUWAMONO - ‬1 min walk ## About this property ### Richmond Hotel Matsumoto Hotel near Matsumoto Castle Richmond Hotel Matsumoto provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and luggage storage - Newspapers in the lobby, a vending machine, and an elevator - Guest reviews give top marks for the helpful staff Room features All 202 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean rooms at the property. More amenities include: - Bathrooms with bidets and shower/tub combinations - 40-inch TVs with digital channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Premium Twin Room, Non-Smoking](https://images.trvl-media.com/lodging/49000000/48610000/48604400/48604322/51ec8a3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE CELECTON Matsumoto Matsumoto - Free WiFi - Air conditioning - Breakfast available - Parking available 8.4 Very good 1,012 reviews CA $40 CA $44 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=48604322&PinnedHotelID=48604322&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/33000000/32740000/32734500/32734436/949d4e58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iroha Grand Hotel Matsumoto - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 421 reviews CA $68 CA $75 total Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=32734436&PinnedHotelID=32734436&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2700000/2693300/2693262/dbb81dfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Matsumoto Natural Hot Spring Matsumoto - 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Free WiFi - Restaurant - Breakfast available - Laundry 8.6 Excellent 336 reviews CA $74 CA $91 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=11747853&PinnedHotelID=11747853&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/a1eb8473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsumoto Hotel Kagetsu Matsumoto - Hot tub - Spa - Free WiFi - Restaurant 9.0 Wonderful 947 reviews CA $107 CA $117 total Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/5000000/4720000/4714800/4714766/db09dbc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsumoto Marunouchi Hotel Matsumoto - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 425 reviews CA $124 CA $150 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4714766&PinnedHotelID=4714766&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Self parking on site (JPY 1,200 per night) - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Newspapers in lobby - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 40-inch TV with digital channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 5 AM - midnight Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 1200 per person - Self parking fee: JPY 1200 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as Richmond Matsumoto Richmond Hotel Matsumoto Hotel Richmond Hotel Matsumoto Matsumoto Richmond Hotel Matsumoto Hotel Matsumoto ## Frequently asked questions ### Is Richmond Hotel Matsumoto pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Richmond Hotel Matsumoto? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on Dec 12, 2025 start from CA $65.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Matsumoto-Hotels-Richmond-Hotel-Matsumoto.h18216779.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is available for JPY 1200 per night. Limited spots are available. ### What time is check-in at Richmond Hotel Matsumoto? > Check-in start time: 2 PM; Check-in end time: 5:00 AM. ### What time is check-out at Richmond Hotel Matsumoto? > Check-out is at 11 AM. ### Where is Richmond Hotel Matsumoto located? > Situated in Matsumoto, this hotel is within a 15-minute walk of Matsumoto Timepiece Museum and Matsumoto Castle. Jorinji Temple and Nawate-Dori are also within 5 minutes. Matsumoto Station is 10 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Richmond Hotel Matsumoto Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 441 8 - Good 261 6 - Okay 48 4 - Poor 5 2 - Terrible 3 ### 10/10 Excellent #### Rachel Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location in Matsumoto ##### Rachel Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Betty Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again! ![](https://a.travel-assets.com/ugc/hotel-reviews/639d663d-b3c5-4825-aa17-456b40be9928-1763370655880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23abff16-be09-45ce-8804-d7fe16906c4c-1763370655967.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4f533bfd-f313-44bd-b8fc-cafeb2d8748e-1763370655884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Betty Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Yi Fei Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Located a short walk from the JR station. Hotel is quiet and staff was excellent ##### Yi Fei Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sonali Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay. ##### Sonali Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### WEICONG Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is my second time staying at Richmond Hotel Matsumoto. Just love it. ##### WEICONG Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Liliane Andrée Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, Nice size ##### Liliane Andrée Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Joshua Sep 30, 2025 Liked: Cleanliness, staff & service The property is a bit dated, but the staff are very kind. ##### Joshua Stayed 2 nights in Sep 2025 ### 8/10 Good #### May Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is about 6 min walk to the station. Close to the 2 tourist streets, shrine, castle. Pretty well can walk to all the main tourist attractions ##### May Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lori Ann Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location for visiting Matsumoto. Close to the station and the Castle. Seems its right in the midst of town surrounded by a variety of dining options. Service is top notch. Staff is very friendly too! ##### Lori Ann Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jeff Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Efficient staff. ##### Jeff Stayed 2 nights in Oct 2025 ### 8/10 Good #### Tay Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like the shops nearby. ##### Tay Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Giao Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely and comfortable hotel in city centre. We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle. ##### Giao Stayed 3 nights in Jul 2025 ### 8/10 Good #### Bonnie Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Lovely staff. Great amentities. Great shower. I found the mattress firm but thats just me. We had no AC or heat in our room due to a malfunction but a lovely girl at the front desk brought us a Dyson heater to use. ##### Bonnie Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Elizabeth Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were extremely helpful. Great location and easy to walk to all the sites! ##### Elizabeth Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Scott Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location near train station and downtown. Would definitely stay again at this hotel. ##### Scott Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Laurie Feb 23, 2025 Liked: Staff & service, property conditions & facilities I would stay here again. Beautiful city and great access. ##### Laurie Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Sidhartha Sankar May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, Room space, amenities, near to station are the reasons to refer friends to stay here. ##### Sidhartha Sankar Stayed 1 night in May 2025 ### 10/10 Excellent #### Roxane Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value hotel. Would recommend! ##### Roxane Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Angela Aug 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will definitely stay again! ##### Angela Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Quentin Aug 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice hotel near to the castle. ##### Quentin Stayed 1 night in Jul 2024 ### 8/10 Good #### Roxanne May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location near the bus and train station - walkable to all the major attractions Nice optional buffet. Convenient luggage storage service. ##### Roxanne Stayed 2 nights in May 2025 ### 8/10 Good #### Valeri May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good hotel, excellent location- very close to the train and bus terminals. Rooms are fairly spacious. In their restaurant robots will serve you. ![](https://a.travel-assets.com/ugc/hotel-reviews/8bd3074c-7038-4726-85a2-39f9de7fa065-1748399508756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ae147b1a-52a1-42bf-a150-ae2b269ea8de-1748399600679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valeri Stayed 3 nights in May 2025 ### 10/10 Excellent #### Yan Wing Oct 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good location, many restaurants nearby and very helpful staffs. ##### Yan Wing Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### David Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Close to a lot of different things to do any see. Clean and nice place to stay. ##### David Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### D S Oct 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Matsumoto This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. 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