Title: Onsen Inn 36So - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6053699&destination=Matsumoto%2C+Nagano+Prefecture%2C+Japan&selected=31879070&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Onsen Inn 36So Travelers find tranquility at this mountain retreat where natural hot springs offer rejuvenation and the night sky provides a peaceful backdrop ## Photo gallery for Onsen Inn 36So ![SANSUI - Japanese Style Room, Non Smoking - Onsen Inn 36So (Matsumoto)](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/90ce0b3a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs - Onsen Inn 36So (Matsumoto)](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/7da0e45f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Onsen Inn 36So (Matsumoto)](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/d6a373b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Onsen Inn 36So (Matsumoto)](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/b8402209.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Onsen Inn 36So (Matsumoto)](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/4f09752d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Visitors experience the peaceful Norikura Plateau at Onsen Inn 36So, featuring an indoor mineral hot spring and 24-hour public bath for relaxation after exploring. Amenities include free self-parking, laundry facilities, and a front-desk safe. ## Reviews 3.0 ## Popular amenities - Pet friendly - Parking included - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar. 29 - Mar. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 30 - Mar. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for AKANE - Japanese Western Style Room, Non Smoking ![AKANE - Japanese Western Style Room, Non Smoking](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/c7e11a14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### AKANE - Japanese Western Style Room, Non Smoking - Sleeps 2 - 1 Large Twin Bed ### View all photos for HYOUHEKI - Japanese Western Style Room, Non Smoking ![HYOUHEKI - Japanese Western Style Room, Non Smoking](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/4cf48119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### HYOUHEKI - Japanese Western Style Room, Non Smoking - Sleeps 2 - 1 Double Bed ### View all photos for KAMIKOUCHI - Western Style Room, Non Smoking ![KAMIKOUCHI - Western Style Room, Non Smoking](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/06a43a04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KAMIKOUCHI - Western Style Room, Non Smoking - Sleeps 4 - 2 Twin Beds and 1 Double Bed ### View all photos for NOGIKU - Japanese Style Room, Non Smoking ![NOGIKU - Japanese Style Room, Non Smoking](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/89c7aa35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NOGIKU - Japanese Style Room, Non Smoking - Sleeps 3 - 3 Twin Futons ### View all photos for SANSUI - Japanese Style Room, Non Smoking ![SANSUI - Japanese Style Room, Non Smoking](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/90ce0b3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SANSUI - Japanese Style Room, Non Smoking - Sleeps 6 - 6 Twin Futons ### View all photos for YUKIGUNI - Japanese Style Room, Non Smoking ![YUKIGUNI - Japanese Style Room, Non Smoking](https://images.trvl-media.com/lodging/32000000/31880000/31879100/31879070/7aa08882.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### YUKIGUNI - Japanese Style Room, Non Smoking - Sleeps 5 - 6 Twin Futons ### DAISEKKEI - Japanese Style Room, Non Smoking - Sleeps 4 - 4 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Onsen-Inn-36So.h31879070.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Onsen-Inn-36So.h31879070.Hotel-Information) ## About the area Matsumoto is home to Onsen Inn 36So. Nagawado Dam and Tashiro Bridge are local landmarks, and the area's natural beauty can be seen at Chubu-Sangaku National Park and Kamikochi Visitor Center. Spend some time exploring the area's activities, including skiing. [Visit our Matsumoto travel guide](https://www.expedia.ca/Matsumoto.dx6053699) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.12407%2C137.61514&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uLtwyEt8iX7h8r1p7FdtWvfNhO0=) 4269-5 Azumi, Matsumoto, nagano, 390-1513 ### What's nearby - ![Chubu-Sangaku National Park](https://images.trvl-media.com/place/6103736/8b82b1ed-594a-4db6-a13b-612e5226496d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chubu-Sangaku National Park 1 min walk \- 0.0 km - Mt. Norikura Snow Resort 1 min walk \- 0.0 km - Yoshigoro Falls 4 min drive \- 1.7 km - Ushidome Pond 5 min drive \- 2.3 km - Ichinose Meadow 6 min drive \- 3.0 km ### Getting around - Shin Shimashima Station 41 min drive - Shinshu - Matsumoto Airport (MMJ) 71 min drive ### Restaurants - アルプスホルン 25 min drive - グレンパークさわんど 14 min drive - もみの木 25 min drive - あんき屋 24 min drive - レストラン やまぼうし 2 min drive ## About this property ### Onsen Inn 36So Property highlights Onsen Inn 36So provides amenities like an indoor mineral hot spring (onsen) and laundry facilities. For some rest and relaxation, visit the 24-hour public bath. You'll also enjoy perks such as: - Free self parking - A front-desk safe More conveniences in all rooms include: - Heating and fans - Free toiletries and hair dryers ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/10000000/9260000/9258300/9258261/e7debe2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nagano Avenue Minamichitose - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 134 reviews CA $119 CA $144 total Apr 28 - Apr 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=9258261&PinnedHotelID=9258261&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/5000000/4600000/4596900/4596883/44ddd810.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kurobe Kanko Hotel Omachi - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 200 reviews CA $126 CA $156 total Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4596883&PinnedHotelID=4596883&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/3b6aecea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marusansou Chikuma - Breakfast included - Parking included - Free WiFi - Air conditioning 8.2 Very good 21 reviews CA $160 CA $197 total Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/26000000/25170000/25170000/25169930/920fb1bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bouzantei Kotobuki Ueda - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=25169930&PinnedHotelID=25169930&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=31879070&PinnedHotelID=31879070&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=31879070,9258261,4596883,11673667,25169930) ## Property amenities ### Parking and transportation - Free self parking on site ### Things to do - Ski storage ### Conveniences - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Spa - 24-hour public bath - Public indoor mineral hot springs (onsen) - Separate men/women areas in public bath ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV ### More - Fan - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay free Service animals are welcome, and are exempt from fees Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children 12 and younger are not allowed at this property; All guests older than 12 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility This property accepts cash ### We should mention This property does not have elevators Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Onsen Inn 36So Matsumoto Onsen 36So Matsumoto Onsen 36So Onsen Inn 36So Ryokan Onsen Inn 36So Matsumoto Onsen Inn 36So Ryokan Matsumoto ## Frequently asked questions ### Is Onsen Inn 36So pet-friendly? ### How much is parking? ### What time is check-in at Onsen Inn 36So? ### What time is check-out at Onsen Inn 36So? ### Where is Onsen Inn 36So located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Onsen Inn 36So Reviews 3.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 2.0 Cleanliness ### 4.0 Location ### 3.0 Staff & service ### 4.0 Property conditions & facilities 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 2/10 Terrible #### Verified traveller Aug 19, 2019 Disliked: Staff & service 今回、8月12日身内に不幸ごとがあり、その3週間前から.危険な状態が続いていたので、7月末にキャンセルをしました。しかし、私のキャンセルのし忘れだったホテルがあったみたいで、ご迷惑をかけました。別のホテルは、こちらの状態を聞いていただき、本当にかかった経費だけの請求でしたが、こちらのホテルは、宿泊予定だった翌日のしかも朝の7時過ぎに電話一本で無愛想に連絡があり、こちらの状態も確認せず、全額払とてほしいとのことでした。年配の責任者でしたが、サービス業とは思えない対応と心配りに欠ける責任者でした。全額振込みましたが。もう二度と予約はしないです。 ##### Verified traveller Stayed 1 night in Aug 2019 Verified ### 4/10 Poor #### Kunihiko Aug 16, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### うーん、難しい・・・。 妻と娘との旅行で利用させていただきました。 こちらの施設は、正直私たちのような家族旅行者向けでは無いですね。 真夏で暑いけどエアコンなし、窓を開けたくとも網戸もなしなので、大型の扇風機頼りでした。 もう少し清潔感のある施設であって欲しかったです。 温泉の泉質と朝食は良かったです。 ##### Kunihiko Stayed 1 night in Aug 2019