Title: Kamikochi Imperial Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kamikochi Imperial Hotel Hotel in Matsumoto with a 24-hour front desk ![Two Bed Room Suite with Veranda | View from room](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/786ab9d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Type Room with Veranda | Lanai](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/81d52bbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/fafb3e92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/deb84e75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/11a7734e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kamikochi Imperial Hotel combines tranquility with modern convenience in its serene setting. Guests connect to WiFi throughout their stay, enjoy a full breakfast to fuel mountain adventures, and unwind with free newspapers in well-maintained surroundings. 9.0 Wonderful ## Popular amenities - Breakfast available - 24/7 front desk - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=23262945&PinnedHotelID=23262945&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Twin Room A](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/83205874.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room A 10.0 Exceptional 2 reviews ### Highlights Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet Hair dryer - 258 sq ft - Sleeps 2 - 2 Twin Beds ![Twin Room B](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/065ab105.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room B 9.2 Wonderful 5 reviews ### Highlights Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet Hair dryer - 322 sq ft - Sleeps 3 - 2 Large Twin Beds ![Twin Room with Veranda](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/13a76fa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with Veranda 9.0 Wonderful 2 reviews ### Highlights Balcony Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet - 398 sq ft - Sleeps 3 - 2 Large Twin Beds ![Deluxe Twin Room with Veranda](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/6f8df6c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Veranda ### Highlights Balcony Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet - 473 sq ft - Sleeps 3 - 2 Large Twin Beds ![Double Room A](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/516d09ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room A ### Highlights Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet Hair dryer - 258 sq ft - Sleeps 2 - 1 Double Bed ![Double Room B](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/7a850ec9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room B 10.0 Exceptional 1 review ### Highlights Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet Hair dryer - 267 sq ft - Sleeps 2 - 1 Double Bed ![Double Room with Veranda](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/00d34503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Veranda ### Highlights Balcony Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet - 398 sq ft - Sleeps 3 - 1 Double Bed ![Family Type Room with Veranda](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/d2248bef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Type Room with Veranda ### Highlights Balcony Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet - 568 sq ft - Sleeps 4 - 4 Twin Beds ![One Bed Room Suite with Veranda](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/65fb482e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bed Room Suite with Veranda ### Highlights Balcony Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet - 775 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ![Two Bed Room Suite with Veranda](https://images.trvl-media.com/lodging/24000000/23270000/23263000/23262945/33f7d542.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bed Room Suite with Veranda ### Highlights Balcony Heating Refrigerator Flat-screen TV Separate bedroom Fan Deep soaking bathtub Bidet - 1130 sq ft - 2 bedrooms - Sleeps 5 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Kamikochi-Imperial-Hotel.h23262945.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Kamikochi-Imperial-Hotel.h23262945.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.24256%2C137.62862&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U0RRYN2AkKL0uzKkoKiZkMxJS-E=) 4468 Azumikamikochi, Matsumoto, Nagano, 390-1516 #### What's nearby - Tashiro Bridge - 6 min walk - 0.5 km - Kamikochi Trail - 9 min walk - 0.8 km - Kappa Bridge - 15 min walk - 1.3 km - Kamikochi Visitor Center - 18 min walk - 1.5 km - Taisho Pond - 3 min drive - 2.4 km #### Getting around - Shin Shimashima Station - 47 min drive #### Restaurants - ‪グレンパークさわんど - ‬10 min drive - ‪Trois Cinq - ‬17 min walk - ‪もみの木 - ‬10 min drive - ‪小梨平食堂 - ‬7 min drive - ‪レストラン　ラ・ベルフォーレ - ‬18 min walk ## About this property ### Kamikochi Imperial Hotel Property highlights Kamikochi Imperial Hotel provides everything you need. Guests can connect to free in-room WiFi. Additional perks include: - Full breakfast (surcharge), a 24-hour front desk, and free newspapers - An elevator and luggage storage - Guest reviews give good marks for the overall condition Room features All 74 rooms have amenities such as free WiFi. More amenities include: - Heating and fans - Deep soaking tubs, bidets, and free toiletries - Refrigerators and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/14000000/13240000/13231700/13231636/c55a4652.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamikochi Lemeiesta Hotel Matsumoto - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 43 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=13231636&PinnedHotelID=13231636&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2700000/2693400/2693345/9b8aa2e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Takumi no Yado Miyama Ouan Takayama - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 226 reviews CA $508 CA $561 total Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=2693345&PinnedHotelID=2693345&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/19000000/18460000/18457200/18457161/35a86118.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamikouchi Hotel SHIRAKABASO Matsumoto - 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24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Visual alarms in hallways - Well-lit path to entrance - Wheelchair-accessible path to elevator - Wheelchairs on site ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Fan - Heating ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) For any questions, please contact the property using the information on the booking confirmation Please note: Private vehicle restrictions apply in the Kamikochi area. Guests driving to the property must park in Sawando, located approximately 9 miles (15 km) away, and take a bus or taxi to the hotel. Meals and extra beds are not included in the room rate for children ages 5 and younger included in the reservation. Meals and extra beds are available on request. The tunnel entrance to the Kamikochi area closes at 7 PM (8 PM July to August). Guests arriving after these times will not be able to access the property. ' ### Renovations and closures The property is closed between November 15 and April 25. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 6325.0 per day Cribs (infant beds) are available for JPY 2530.0 per day ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately JPY 5200 per person - Crib (infant bed) fee: JPY 2530.0 per day - Rollaway bed fee: JPY 6325.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Kamikochi Imperial Hotel Matsumoto Kamikochi Imperial Matsumoto Kamikochi Imperial Kamikochi Imperial Hotel Hotel Kamikochi Imperial Hotel Matsumoto Kamikochi Imperial Hotel Hotel Matsumoto ## Frequently asked questions ### Is Kamikochi Imperial Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at Kamikochi Imperial Hotel? > Check-in start time: 2 PM; Check-in end time: 6 PM. ### What time is check-out at Kamikochi Imperial Hotel? > Check-out is at 11 AM. ### Where is Kamikochi Imperial Hotel located? > Situated in Matsumoto, this hotel is within a 15-minute walk of Tashiro Bridge, Kamikochi Trail, and Kappa Bridge. Kamikochi Visitor Center and Weston Relief are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kamikochi Imperial Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 104 8 - Good 47 6 - Okay 17 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Gabriel Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay in a historic lodge in the middle of the national park. Highly recommended! ##### Gabriel Stayed 2 nights in Jul 2025 ### 8/10 Good #### Christopher Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property right along the river with incredible service. The staff are very attentive and spoke fantastic english. Very nice, spacious rooms. We got to see the fire lighting ritual and had an amazing dinner. The only downside was the price of the dinner, it is not a cheap meal so make sure to check that it fits within your budget before ordering. ##### Christopher Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Chuen Sum Jun 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities Excellent service ##### Chuen Sum Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller Jun 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic stay with impeccable service. Prices of food in restaurants is much more expensive but expected of hotel of this category. The clientele generally older Japanese but nonetheless we enjoyed our stay one night stay, which allowed us to enjoy Kamikochi at a more leisurely pace. ##### Verified traveller Stayed 1 night in Jun 2024 ### 8/10 Good #### Amanda Jul 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kamikochi Imperial Hotel is a wonderful place to visit. The area is absolutely beautiful, and the hotel itself has tons of old world charm and has been very well maintained in its 91 years. The only reason I don’t give it five stars is because the dining options are so very overpriced, and the quality was just okay. We made the mistake of not bringing enough cash with us to dine elsewhere, since most places in the area are cash only. There are no ATMs in Kamikochi, so next time we will be more prepared. We will visit again! ##### Amanda Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### So Chung Jun 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Say Great Thank for the Hotel Staff's Help I am writing to express my thankfulness for the hotel staff. I accidently left my passport behind. They delivered my passport to my hotel in Matsumoto after my checkout. I got my passport back and I could continue my trip well. I must writing to thank them again and again. Also the hotel is nostalgic, caring staff, delicious food, good location close to Taisho lake and beautiful scenery. Kamikochi bus stops are right in front of the hotel. Amazing indeed. ![Look like stay in a German hunting lodge in Kamikochi](https://a.travel-assets.com/ugc/hotel-reviews/69B7BAAC99FE5B8B02C355876AB040BCB34113FB1719493041291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AB4EDC23896D1A050FA9D7C54E3F0AA6507D95A11719493041045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### So Chung Stayed 1 night in Jun 2024 ### 10/10 Excellent #### ミチヨ Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良い滞在になりました。 ##### ミチヨ Stayed 1 night in Jun 2025 ### 10/10 Excellent #### MASAHIRO Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 飾らないおもてなしに感謝 日本でしか味わうことができない、おもてなしがあふれるサービスに感動しました。決して安くはないですが、それ以上のサービスに決して後悔はしません。宿泊して良かったといつまでも思えるホテルです。 ##### MASAHIRO Stayed 1 night in Jun 2025 ### 8/10 Good #### ゆうこ Aug 30, 2024 Liked: Staff & service, property conditions & facilities 大変穏やかに過ごすことができました。 ##### ゆうこ Stayed 1 night in Aug 2024 ### 8/10 Good #### あきら Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの方々が、常に宿泊客に対して目配りされて、笑顔で接しておられ、心地良かったです。 ##### あきら Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Verified traveller Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很有氣勢也很有溫度的飯店，加上上高地的美景，是很舒服的住宿經驗 ##### Verified traveller Stayed 1 night in Aug 2024 ### 6/10 Okay #### YU Aug 11, 2024 Liked: Cleanliness, property conditions & facilities 部屋までの案内をしてくださったスタッフの方が少々フランク？で、帝国ホテルといえばレベルの高いサービスを期待していただけあって、こちらの年齢が若いからなのか…他のご年配のお客様にも同じようなサービスをなさるのかなあ、と少し違和感を覚えつつ、それでもレストランでは夕食、朝食共に、快いサービスで満足させていただきました。 ##### YU Stayed 1 night in Aug 2024 ### 6/10 Okay #### Masaru Jun 14, 2024 Liked: Cleanliness, staff & service 不満な点はただ一つです。 浴室のシャワーの水勢が非常に弱くて全く役に立ちませんでした。それゆえ、浴槽にお湯を張って、それで身体を洗うしかありませんでした。 それ以外は、ほぼ満点でした。 ##### Masaru Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ryo May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 全てにおいて高水準 ##### Ryo Stayed 1 night in May 2024 ### 10/10 Excellent #### HIDEMI May 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities 最高のホテルと食事、サービスも大変良かったです。 ##### HIDEMI Stayed 1 night in May 2024 ### 10/10 Excellent #### Tadashi May 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 客室内ミニバー 備え付けの冷蔵庫にコロナの影響で飲み物などが常備されておらず、ルームサービスでの提供だった。コロナも明けたので、飲み物だけでも常備していただきたい ##### Tadashi Stayed 1 night in May 2024 ### 10/10 Excellent #### TAEUNG Oct 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 오래된 호텔이라고 들어서 걱정했는데 모든게 잘 관리되어있어 더 멋지게 느껴졌습니다. 무엇보다 로비에 있는 큰 화목난로가 있는 공간이 좋았습니다. ##### TAEUNG Stayed 1 night in Oct 2023 ### 6/10 Okay #### Sen tung Oct 11, 2023 設備需要更新 ##### Sen tung Stayed 1 night in Oct 2023 ### 8/10 Good #### kyoko Aug 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities 良かった ##### kyoko Stayed 1 night in Jul 2023 ### 10/10 Excellent #### yoshiharu Jul 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities とても素敵でした。 ##### yoshiharu Stayed 1 night in Jul 2023 ### 10/10 Excellent #### シゲコ Jun 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities スタッフが良かった ##### シゲコ Stayed 1 night in Jun 2023 ### 8/10 Good #### Kazuyo Jun 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities 雰囲気が非常に良く、人気ホテルの意味がわかりました。歴史を感じるホテルです。スタッフの方の人数が多くて、他の日本のホテルでよく感じる、何か頼みたくても、スタッフがいないということはなかったように思います。 ##### Kazuyo Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Yurika Sep 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities とても素敵な時間を過ごすことができました。ホスピタリティ溢れるサービスに感謝しています。 建物も趣があり、こだわりを感じる内装は素晴らしいです。 ありがとうございました。 ##### Yurika Stayed 1 night in Sep 2022 ### 10/10 Excellent #### kimiko Aug 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても快適でした。素晴らしかった ##### kimiko Stayed 1 night in Aug 2022 ### 10/10 Excellent #### harumi Jun 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 到着時間が遅れてしまいご迷惑をかけてしまったにもかかわらず、スタッフの皆様から大変優しく接していただきましまた。 どのスタッフの方も必ず挨拶以外の言葉をかけてくださいました。丁寧で格式高い接客と親しみやす気遣いもいただき、とてもリラックスして過ごす事が出来ました。 85歳の母の誕生日旅行と二人旅でしたが、最高の旅だと母も喜んでくれました。 スタッフの皆様有難うございました。 ##### harumi Stayed 1 night in Jun 2022 ## 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