Title: Matsue New Urban Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2894368&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Matsue New Urban Hotel Travelers can sip coffee while immersing themselves in local culture and history just steps from this centrally located hotel near Matsue's top attractions. ## Photo gallery for Matsue New Urban Hotel ![Terrace/patio - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/b345e44f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/c34088b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Japanese-Style Room - Main Building (6 tatami mat) - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ede7db9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room - Non-smoking - Annex - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6298ef9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Matsue New Urban Hotel (Matsue)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/c44f906b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Matsue New Urban Hotel, near Matsue Castle, offers a practical base with free in-room WiFi. Enjoy the on-site coffee shop, bar, and restaurant. Helpful staff enhance your stay. Book a body treatment at the spa or walk to the nearby Shimane Art Museum. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2894368&PinnedHotelID=2894368&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 31 of 31 rooms ### View all photos for Superior Japanese-Style Room - Main Building (4.5 tatami mat) ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6aa7e076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style Room - Main Building (4.5 tatami mat) 10.0 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Japanese-Style Room - Main Building (6 tatami mat) ![Superior Japanese-Style Room - Main Building (6 tatami mat)](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/2f5646b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style Room - Main Building (6 tatami mat) ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 4 - 3 Twin Beds ### View all photos for Studio Twin - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9aaad9df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Twin - Non-Smoking - Annex 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Refrigerator TV Hair dryer Private bathroom Bidet - Lake view - Sleeps 2 - 1 Twin Bed ### View all photos for Run of the House - Non-Smoking ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/2ba61696.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House - Non-Smoking 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 2 Twin Futons OR 1 Twin Bed ### View all photos for Twin Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/affbd66c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Lake View Annex Building - Sleeps 2 ### View all photos for Double Room - Non -Smoking - Renewed Main Building ![Double Room - Non -Smoking - Renewed Main Building](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9ff48ab4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Non -Smoking - Renewed Main Building 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room - Non-Smoking - Renewed Main Building ![Twin Room - Non-Smoking - Renewed Main Building](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/e47f8ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Non-Smoking - Renewed Main Building 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 4 - 2 Large Twin Beds ### View all photos for Semi Double Room Cityview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/fe0f4d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room Cityview - Non-Smoking - Annex 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 1 Double Bed ### View all photos for Semi Double Room Lakeview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/fe0f4d6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room Lakeview - Non-Smoking - Annex 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room Lakeview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ffb89780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Lakeview - Non-Smoking - Annex 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room Cityview - Non-Smoking - Annex ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/ffb89780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Cityview - Non-Smoking - Annex 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room Cityview - Non-Smoking - Annex ![Deluxe Twin Room Cityview - Non-Smoking - Annex](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/5834902e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Cityview - Non-Smoking - Annex ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Twin Room Lakeview - Non-Smoking - Annex ![Deluxe Twin Room Lakeview - Non-Smoking - Annex](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/92263182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Lakeview - Non-Smoking - Annex 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Twin Room Viewbath - Non-Smoking - Annex ![Deluxe Twin Room Viewbath - Non-Smoking - Annex](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/8f91b674.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Viewbath - Non-Smoking - Annex 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - Lake view - Sleeps 4 - 2 Double Beds ### View all photos for Triple Room - Non-smoking - Annex ![Triple Room - Non-smoking - Annex](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6298ef9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Non-smoking - Annex ### Highlights Soundproofed Air conditioning Refrigerator TV Hair dryer Private bathroom Bidet Satellite channels - City view - Sleeps 3 - 3 Large Twin Beds ### View all photos for Twin City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6968faa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin City View Annex Building - Sleeps 2 ### View all photos for Deluxe Twin City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/538fadd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin City View Annex Building - Sleeps 2 ### View all photos for Run Of House ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/w637h440x4y0-cf0bf4d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 2 ### View all photos for Semi Double Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/221ba071.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Lake View Annex Building - Sleeps 2 ### View all photos for Twin Main Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/b88b3efc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Main Building - Sleeps 2 ### View all photos for Superior Japanese-Style 6 Tatami Main Buiding ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/46406d45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style 6 Tatami Main Buiding - Sleeps 3 ### View all photos for Superior Japanese-Style 4.5 Tatami Main Buiding ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/w636h440x5y0-9e63ac70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Japanese-Style 4.5 Tatami Main Buiding - Sleeps 2 ### View all photos for Deluxe Twin Lake View Bath Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/941d0805.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Lake View Bath Annex Building - Sleeps 2 ### Single Main Building - Sleeps 1 ### View all photos for Double Main Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/9c557e45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Main Building - Sleeps 2 ### View all photos for Annex Building Single Room ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/6b3d93e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Annex Building Single Room - Sleeps 1 ### View all photos for Semi Double City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/11a49698.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double City View Annex Building - Sleeps 2 ### View all photos for Double City View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/02428f4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double City View Annex Building - Sleeps 2 ### View all photos for Double Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/556a0ae7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Lake View Annex Building - Sleeps 2 ### View all photos for Deluxe Twin Lake View Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/a7dad94f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Lake View Annex Building - Sleeps 2 ### View all photos for Family Room Annex Building ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/3000000/2900000/2894400/2894368/42f9348c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Annex Building - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsue-Hotels-Matsue-New-Urban-Hotel.h2894368.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsue-Hotels-Matsue-New-Urban-Hotel.h2894368.Hotel-Information) ## About the area Located in Matsue, Matsue New Urban Hotel is in the historical district. Tamatsukuri Onsen and Tamatsukuri Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Matsue Vogel Park and Yuushien Garden. Lake Shinji and Matsue Horaenya Denshokan are two other places to visit that come recommended. [Visit our Matsue travel guide](https://www.expedia.ca/Matsue.dx6125464) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.46886%2C133.05095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YMKNVc-WSj3MHnho2vmMtUXQKAg=) 40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845 ### What's nearby - ![Late afternoon clouds over Lake Shinji.](https://images.trvl-media.com/place/6125464/9260aa4a-ebb6-4203-aa54-fc0ee403f540.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Shinji 1 min walk \- 0.2 km - ![0_208951750](https://images.trvl-media.com/place/6222989/0311dec2-427a-4671-800f-2f582f5f7977.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Matsue Castle 10 min walk \- 0.9 km - ![Matsue_ShimaneArtMuseum_6222993_3](https://images.trvl-media.com/place/6222993/e14ef2dd-5278-44f9-8b81-6496364374a7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shimane Art Museum 14 min walk \- 1.3 km - Shinjiko Ohashi Bridge 4 min walk \- 0.4 km - Shijimikan Museum 10 min walk \- 0.9 km ### Getting around - Matsue Station 19 min walk - Izumo Airport (IZO) 33 min drive ### Restaurants - 珈琲館京店店 4 min walk - 月ヶ瀬 4 min walk - 皆美館 4 min walk - 浪花寿し 3 min walk - Little Court Coffee 3 min walk ## About this property ### Matsue New Urban Hotel Hotel near Lake Shinji Located close to Matsue Castle and Matsue Horaenya Denshokan, Matsue New Urban Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with a bar and conference space. You'll also find perks like: - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - A gift shop, ATM/banking services, and a 24-hour front desk - A banquet hall, an elevator, and a front-desk safe - Guest reviews give good marks for the helpful staff Room features All 101 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with bidets and tubs or showers - TVs with satellite channels - Refrigerators, heating, and daily housekeeping ## Similar properties ![Land view from property](https://images.trvl-media.com/lodging/1000000/530000/527700/527692/7c9337ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsue Excel Hotel Tokyu Matsue - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 762 reviews CA $77 CA $95 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=527692&PinnedHotelID=527692&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, hot springs](https://images.trvl-media.com/lodging/84000000/83080000/83071500/83071446/5b01384e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TENNENONSEN DANDANNOYU ONYADONONOMATSUE Matsue Shinjiko Onsen - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 300 reviews CA $109 CA $123 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=83071446&PinnedHotelID=83071446&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6010000/6009500/6009450/beae5215.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Express Matsue Matsue - 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Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4626603&PinnedHotelID=4626603&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 1100 per person)](https://images.trvl-media.com/lodging/18000000/17240000/17231300/17231217/b4b24a61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Rich Hotel Matsue Ekimae Artificial Hot Spring Futamata Yunohana Matsue - Free WiFi - Air conditioning - Breakfast available - Laundry 7.4 Good 333 reviews CA $79 CA $87 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=17231217&PinnedHotelID=17231217&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/102000000/101930000/101927900/101927858/6f7a945a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsue Universalhotel Matsue - Breakfast included - Free WiFi - Restaurant - Air conditioning 6.8 380 reviews CA $54 CA $60 total Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=101927858&PinnedHotelID=101927858&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/19000000/18750000/18747400/18747306/6f8ead99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Izumo Izumo - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,000 reviews CA $93 CA $103 total Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=18747306&PinnedHotelID=18747306&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Self parking on site (JPY 800 per night) ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 880 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Conference space ### Spa - Body treatments - Public indoor mineral hot springs (onsen) ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Pay movies - TV with cable/satellite channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: JPY 150.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 880 for children - Self parking fee: JPY 800 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Matsue New Urban Annex Matsue New Urban Hotel Matsue New Urban Hotel Annex New Urban Annex New Urban Hotel Annex Matsue New Urban Hotel Annex Matsue New Urban Hotel Hotel Matsue New Urban Hotel Matsue Matsue New Urban Hotel Hotel Matsue ## Frequently asked questions ### Is Matsue New Urban Hotel pet-friendly? ### How much does it cost to stay at Matsue New Urban Hotel? ### How much is parking? ### What time is check-in at Matsue New Urban Hotel? ### What time is check-out at Matsue New Urban Hotel? ### Where is Matsue New Urban Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Matsue New Urban Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 161 8 - Good 164 6 - Okay 67 4 - Poor 10 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Chun Wai Wilson Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is within walking distance to Shimane Art Museum. The view of the lake view room is perfect. ##### Chun Wai Wilson Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### TIMOTHY Jul 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum ##### TIMOTHY Stayed 1 night in Jun 2024 ### 10/10 Excellent #### TIMOTHY Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum. ##### TIMOTHY Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Willy Jun 17, 2024 Liked: Amenities Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated. ##### Willy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ryan Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind. ![Hotel Room](https://a.travel-assets.com/ugc/hotel-reviews/AF3E81D71D97AC44A8F6DC2C6A47DE028C135AC41727659936253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom in the Hotel Room](https://a.travel-assets.com/ugc/hotel-reviews/ADCF5E99E96ABD1540E980EDE319E1C13E3CDDD71727659937095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Gene Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great lakefront hotel with excellent service Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north. ##### Gene Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Duan Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent staff, amenities and comfortable rooms I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk. ##### Duan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gordon Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush. ##### Gordon Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Lap Man Mar 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A bit old building but enough for staying one or two night. Have a convenient shop and carpark downstair, quite good for people who drove to Matsue. ##### Lap Man ### 8/10 Good #### Brian May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Room smaller than I had expected. Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading. ##### Brian Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### YONGJIN Apr 8, 2024 Good ##### YONGJIN Stayed 1 night in Mar 2024 ### 8/10 Good #### Guillaume May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities / ##### Guillaume Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Kouhei Jan 5, 2026 Liked: Cleanliness, property conditions & facilities 部屋が綺麗でした ##### Kouhei Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Tomoki Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities 朝ごはん美味しい😋 それより何より、駐車場係の方が場所をキープしてくれているので、駐車スペース難民にならなくて良い。時間気にせず観光出来る。大浴場も有り。ポプラ有り。リピート決定です！ ##### Tomoki Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Yuki Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities 非常に快適に過ごせました。食事のバリエーション多く郷土料理もあり美味しかったです。第一印象はよくあるビジネスホテルの延長程度かなと見くびって申し訳ありません。とても良い意味で裏切られました。また松江に来たら利用します。 ##### Yuki Stayed 1 night in Dec 2025 ### 4/10 Poor #### SUMI Dec 14, 2025 Liked: Cleanliness Disliked: Amenities スタッフの方の対応は、とても良かったです。 部屋のお掃除もきちんとしてました。清掃の女性の方々が、皆さん笑顔で、丁寧に挨拶して下さり、好印象でした。ただ、この冬の寒い中、大浴場にいくのに、外に出ないといけないとは、あまりのショックで、大浴場は、諦めかけたくらいです。駐車場整備の男性スタッフが とても親切に、食堂街への道を教えてくれました。とても助かりました。ですが、冬場は、絶対人に薦められないホテルだと思いました。 ##### SUMI Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mitsuo Dec 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 立地も良く、かつ、駐車場も広くて、利用しやすい。 また、ホスピタリティも優れており、朝食も美味しく、それでいてリーズナブルです。 あえて要望するならば、温泉の利用時間を午前2時頃までにして欲しいです。 次回も利用したいです。 ##### Mitsuo Stayed 1 night in Dec 2025 ### 8/10 Good #### shinji Nov 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities スタッフの対応が丁寧。 朝食にも満足だった。 ##### shinji Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Yoko Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities すばらしいひとときを過ごせました ##### Yoko Stayed 1 night in Oct 2025 ### 8/10 Good #### yuki Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities フロントの方をはじめ皆さんの対応が良かったです ##### yuki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Susumu Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 最高でした ##### Susumu Stayed 1 night in Oct 2025 ### 6/10 Okay #### Minako Oct 11, 2025 Liked: Cleanliness Disliked: Amenities 大浴場に外を歩いて移動するのを改善してほしい ##### Minako Stayed 1 night in Oct 2025 ### 8/10 Good #### Atushj Sep 3, 2025 殺虫剤が欲しい ##### Atushj Stayed 1 night in Sep 2025 ### 6/10 Okay #### kazuko Aug 28, 2025 Liked: Cleanliness, property conditions & facilities 自動チェックインなのですが、案内をしてくださった若い男性の話していることが理解出来なかった。お部屋の掃除をして欲しい旨を伝えたら、何時に出掛けて何時に帰ってくるのか聞かれた。3泊４日の旅でしたので、「いつの事ですか？」と聞き返したらまた「何時に出掛けて何時に帰ってきますか」と繰り返し聞かれた。毎日何時に帰ってくるかなど、旅先だからわかるはすないのにと思うが、それがここのホテルでは重要な事なのだろうか。チェックインの説明の若者に反して、お掃除の方は毎日綺麗にお部屋を整えて下さって、感心した。私が使ったものは、全て綺麗に定位置に戻してくださっていた。 ホテルは松江駅からは歩いて20分位。宍道湖温泉駅からは10分位。バスは本数がないので、待っているのが嫌な方は、タクシーか歩きをおすすめします。ホテルのまわりには食事が出来る所はあまりない。ホテルの近くで食事をしたいのならば、予約しておいた方が良いと思う。行きたいお店はどこも、予約で入れませんでした。 ##### kazuko Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### ??? Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コスパが良い。スタッフのおもてなしの温かい気持ちが伝わってくる。 ##### ??? 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