Title: Lombok Garden Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lombok Garden Hotel Central Mataram hotel connected to the convention center, 5-minute walk to Mataram Mall ## Photo gallery for Lombok Garden Hotel ![2 outdoor pools - Lombok Garden Hotel (Mataram)](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/768dcf03.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 restaurants, international cuisine - Lombok Garden Hotel (Mataram)](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/095ee392.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view - Lombok Garden Hotel (Mataram)](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/7e02e55f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Lombok Garden Hotel (Mataram)](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/41d5138d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Lombok Garden Hotel (Mataram)](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/3f7d9060.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lombok Garden Hotel, near Pura Meru temple, offers a serene atmosphere with beautiful gardens. Enjoy meals at four restaurants, swim in two outdoor pools, or book a spa treatment. Helpful staff and in-room WiFi add convenience to your stay. ## Reviews 6.6 ## Popular amenities - Spa - Pool - Breakfast available - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6946254&PinnedHotelID=6946254&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 20 of 20 rooms ### View all photos for Cottage Twin Room ![Cottage Twin Room](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/62401e1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage Twin Room ### Highlights Balcony Air conditioning LCD TV Private bathroom Free bottled water Electric kettle Cable channels Daily housekeeping - 355 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room ![Deluxe Twin Room](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/6db2adcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Balcony Air conditioning Free rollaway/extra beds LCD TV Private bathroom Free bottled water Electric kettle Cable channels - 344 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room Pool Access ![Deluxe Twin Room Pool Access](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/25623870.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Pool Access ### Highlights Balcony Air conditioning Free rollaway/extra beds LCD TV Private bathroom Free bottled water Electric kettle Cable channels - 356 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Cottage King Room Pool Access ![Cottage King Room Pool Access](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/63672074.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage King Room Pool Access ### Highlights Balcony Air conditioning Free rollaway/extra beds LCD TV Private bathroom Free bottled water Electric kettle Cable channels - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Sasak Suite Room ![Sasak Suite Room](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/7239b624.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sasak Suite Room ### Highlights Balcony Air conditioning Kitchen Refrigerator LCD TV Private bathroom Microwave Free bottled water - 635 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Garden Suite King Room ![Garden Suite King Room](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/6a9f3fc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite King Room ### Highlights Balcony Air conditioning LCD TV Private bathroom Free bottled water Electric kettle Cable channels Daily housekeeping - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Cottage King Room ![Cottage King Room](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/0f3e57de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage King Room ### Highlights Balcony Air conditioning LCD TV Private bathroom Free bottled water Electric kettle Cable channels Daily housekeeping - 398 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe King Room ![Deluxe King Room](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/ee2382d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room ### Highlights Balcony Air conditioning LCD TV Private bathroom Free bottled water Electric kettle Cable channels Daily housekeeping - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Cottage Twin Room Pool Access ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/c3f164f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage Twin Room Pool Access ### Highlights Balcony Air conditioning LCD TV Private bathroom Free bottled water Electric kettle Cable channels Daily housekeeping - 398 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Garden Suite Twin Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/c6bec572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite Twin Room ### Highlights Balcony Air conditioning LCD TV Private bathroom Free bottled water Electric kettle Cable channels Daily housekeeping - 635 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe King Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/d6762c26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### View all photos for Cottage Twin Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/1c2cc3dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage Twin Room - Sleeps 2 ### View all photos for Cottage King Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/7f427cdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage King Room - Sleeps 2 ### View all photos for Garden Suite King Room ![Lobby](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/13abad8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite King Room - Sleeps 2 ### View all photos for Garden Suite Twin Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/a145d367.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite Twin Room - Sleeps 2 ### View all photos for Sasak Suite Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/7321e0f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sasak Suite Room - Sleeps 2 ### View all photos for Deluxe Twin Room with Pool Access ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/6aa8f995.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Pool Access - Sleeps 2 ### View all photos for Cottage Twin Room with Pool Access ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/9169c1a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage Twin Room with Pool Access - Sleeps 2 ### View all photos for Cottage King Room with Pool Access ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/03c5b68e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage King Room with Pool Access - Sleeps 2 ### View all photos for Deluxe Twin Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6950000/6946300/6946254/0590efc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - 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Bung Karno No.7, Mataram, Lombok, 83231 #### What's nearby - Mataram Mall \- 4 min walk \- 0.4 km - Lombok Epicentrum Mall \- 19 min walk \- 1.6 km - Mayura Park \- 6 min drive \- 2.3 km - Pura Meru \- 6 min drive \- 2.3 km - Islamic Center NTB \- 7 min drive \- 2.4 km #### Getting around - Lombok (LOP-Lombok Intl.) - 43 min drive #### Restaurants - ‪Mandalika Restaurant - ‬6 min walk - ‪Lombok Garden Hotel - ‬1 min walk - ‪Bakso Santun Granada - ‬2 min walk - ‪Ayam Taliwang Restu - ‬1 min walk - ‪Soto Madura @ Bung Karno - ‬5 min walk ## About this property ### Lombok Garden Hotel Hotel near Lombok Epicentrum Mall Located close to Mataram Mall and Pura Meru, Lombok Garden Hotel provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy international cuisine at one of the 4 on-site restaurants. Guests can connect to free in-room WiFi. You'll also find perks like: - 2 outdoor pools and a children's pool - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator - Smoke-free premises, luggage storage, and meeting rooms - A front-desk safe, a computer station, and tour/ticket assistance Room features All 205 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with premium channels - Balconies, LED light bulbs, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/115000000/114750000/114746700/114746657/f5e0e463.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lombok Mayura Hotel Mataram - Parking included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 2 reviews CA $15 CA $18 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=114746657&PinnedHotelID=114746657&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5240000/5234000/5233989/5b39b273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santika Mataram - Lombok Mataram - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=5233989&PinnedHotelID=5233989&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - 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Pool - Hot tub - Spa - Kids pool 7.0 Good 26 reviews CA $65 CA $79 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6552612&PinnedHotelID=6552612&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 75,000 for adults and IDR 75,000 for children - 4 restaurants ### Restaurants on site - Flamboyan ### Things to do - 2 outdoor pools - Children's pool ### Family friendly - 2 outdoor pools - Children's pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station - Meeting rooms ### Outdoors - Garden - Terrace ### Spa - Massage - Spa services ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water ### More - Air conditioning - Desk - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 75000 for adults and IDR 75000 for children - Airport shuttle fee: IDR 250000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Garden Hotel Lombok Hotel Lombok Garden Lombok Garden Lombok Garden Hotel Lombok Garden Hotel Mataram Lombok Garden Mataram Lombok Garden Hotel Hotel Lombok Garden Hotel Mataram Lombok Garden Hotel Hotel Mataram ## Frequently asked questions ### Does Lombok Garden Hotel have a pool? ### How much does it cost to stay at Lombok Garden Hotel? ### Is Lombok Garden Hotel pet-friendly? ### How much is parking? ### What time is check-in at Lombok Garden Hotel? ### What time is check-out at Lombok Garden Hotel? ### Does Lombok Garden Hotel provide a shuttle to the airport? ### Where is Lombok Garden Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Lombok Garden Hotel Reviews ## Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 10 6 - Okay 10 4 - Poor 5 2 - Terrible 1 ### 6.4/10 Cleanliness ### 6.6/10 Staff & service ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 5.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### John Aug 13, 2024 Liked: Staff & service, property conditions & facilities I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return. ##### John Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Fleur Jul 2, 2024 Disliked: Cleanliness, amenities The staff were friendly and helpful despite having limited English. The WiFi was intermittent. I sat at the pool to get a strong signal as I wasn't able to get one in my room. TV reception was fuzzy. The room itself was basic and tired. The bed sheets and towels had stains. The shower water was luke warm. There was plenty of breakfast options but they didn't cater to all tastes. The hotel was mostly used by locals. ##### Fleur Stayed 7 nights in Jun 2024 ### 6/10 Okay #### Kyoko Feb 12, 2025 Disliked: Cleanliness よかったです ##### Kyoko Stayed 2 nights in Feb 2025 ### 8/10 Good #### Jenny Jun 10, 2023 Liked: Cleanliness Disliked: Property conditions & facilities Zimmer renovierungsbedürftig. ##### Jenny ### 8/10 Good #### Gino Jun 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very bad television 📺 reception ##### Gino Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Martyn Jun 14, 2019 Liked: Cleanliness, property conditions & facilities #### Been once ! Basically not a good area for finding any restaurants, old mall close by more modern need taxi for 2 miles each way. Pavements a challenge at 12 inches high, dotted with trees and missing manhole covers/slabs so you can disappear in the abyss of drains. KFC air con resto saved us and you can order as take out with free delivery. Grounds, rooms and pool were nice everything worked well. The gardens were large and beautiful. Only desperate thing was breakfast. Mostly hot lockers of Indonesian rice/curry/rice porridge. Fruit slices but on two mornings the papaya tasted like mouldy water . A nice little older waiter came to ask if we would like omelette. One two slice toaster with half a sliced loaf, communal butter jar where guests dipped knives to smother bread before toasting - all very messy along with the tables same coffee stains for two days. Nothing got replenished even when more guests used dining room, staff seemed to like to sit behind a big desk and look busy. ##### Martyn Stayed 3 nights in Jun 2019 ### 8/10 Good #### Verified traveller Oct 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Asri Bagus taman ##### Verified traveller Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Verified traveller Aug 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel ##### Verified traveller Stayed 1 night in Jul 2018 ### 6/10 Okay #### Verified traveller Jul 25, 2018 Disliked: Cleanliness, property conditions & facilities #### Resa med vänner Ok för priset ##### Verified traveller Stayed 1 night in Jul 2018 ### 4/10 Poor #### anynomous Dec 16, 2016 Disliked: Cleanliness, room comfort #### Nice facilities but worse room Aircond not function well. Bathroom dirty. Get cheat by hotel taxi to gili trawangan ##### anynomous ### 6/10 Okay #### Pam, Hobart, Australia Feb 19, 2016 Liked: Staff & service, property conditions & facilities #### Centrally located with lovely expansive gardens We spent 3 weeks at Lombok Garden while on business in Mataram. The hotel was in an ideal location for our needs and we particularly liked the expansive gardens, which are well maintained. We were originally in an older style bungalow overlooking the garden. That room was spacious but in need of maintenance. Because of ongoing internet access problems, we were upgraded to a room in the new part of the hotel, overlooking the pool. The downside was that the room, while modern, was much smaller, perhaps not suited for a longer stay like ours. Overall we were happy with our stay but there are some problems with service that need fixing (see below). The room was not thoroughly cleaned each day. The towels were thin and frayed, and toiletries, even toilet paper, were not regularly replenished. The pool towels were constantly 'habis' (run out). The young housekeeping staff, while friendly and kind, were in the habit of conducting loud shouted conversations across the two wings of the hotel, reverberating throughout the entire area. Dirty dishes from room service were regularly left lying outside rooms, often in the rain, for up to 24 hours. When we enquired about the possibility of another umbrella, we were told that only one could be supplied per room - even though the room sleeps two people. ##### Pam ### 6/10 Okay #### Verified traveller Jan 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good enough With this price, this hotel was good enough. All that matters are the food on breakfast, not tasty at all, maybe because there are a lot of people stayed in this hotel so they couldn't taste the food properly before it served. ##### Verified traveller ### 8/10 Good #### Verified traveller Dec 13, 2014 Liked: Cleanliness, staff & service, property conditions & facilities #### bon choix Un bon hotel, avec piscine et restaurant, à Mataram près du Mataram hall, le grand centre commercial de la ville. Idéal pour ceux qui veulent échapper à Sengigi et aux touristes. Le restaurant sert des repas le soir, et un petit déjeuner buffet indonésien. Les temples hindoux de Mataram sont accessibles pour certains à pieds, pour d'autres en taxi. ##### Verified traveller ### 6/10 Okay #### Sam, Western Australia Aug 31, 2014 #### Economical hotel near best shopping in Lombok We were happy with what we got for the price but do note that the staff's command of English is limited, WiFi intermittent and the hot water was not working in some rooms. The majority of guests were Indonesian or SE Asian so presumably hotel gears more towards this demographic than Western tourists. ##### Sam ### 4/10 Poor #### Leanne, Ocean Grove Aug 24, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ordinary We had 2 stays here and were not impressed. Staff need to be more diligent and pleasant to their customers- that's all I can say. Rooms are very tired and mosquitoes galore . The grounds and 2 swimming pools are impressive but its the rooms that make it but these didn't do much for us - sorry. You get what you pay I guess. ##### Leanne ### 4/10 Poor #### Leanne, Ocean Grove Aug 22, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tired Hotel We stayed twice here in one week due our travel arrangements. First superior room was musty , old worn out and dirty. There is no fridge , plastic coat hangers were broken and still left hanging in wardrobe . Bathroom old and tapes did not turn off and if you had hit water on in shower you had to be careful not to burn yourself because when turning it off to the right it turns on again !! Walls and ceilings badly needed painting . Asked for double and got two singles ! Pillows lumpy and hard . The curtaining was not block out so the the night light outside was shining into our room when we went to bed - thankful for eye masks ! Breakfast however was ok with some nice local dishes. The staff need to be more active in restaraunt as they just stand around against the wall and do nothing to serve you only take plates when you leave! Front desk staff blunt and direct nothing more ! Our second room we asked for a more modern cleaner room which we got near the first swimming pool. But there were mosquito s by the dozen that bit us all night!! The best thing was the swimming pools- long in length - and the gardens are beautiful. So important to up keep the rooms as well. ##### Leanne ### 4/10 Poor #### Paula, Chile Aug 7, 2014 Disliked: Cleanliness, staff & service #### Very standaed hotel This hotel is locales in a very centrical point of the city and has good infrastructure, but doesn't take advantage of its benefits. The buffet breakfast is very poor, and if you get late, there won't be milk or bread. The room service people don't speak good English and they may not deliver what you requested. The pool was full of kids that could be heard even from the room (because of the acoustics). The floor in the hall was not clean. ##### Paula ### 6/10 Okay #### Gerard, New Zealand Aug 7, 2014 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### surprise On arrival at the Lombok Garden Hotel I thought i was at a 4 or 5 Star Hotel. A beautiful Garden setting with a decent size pool in the middle surrounded by one or two level villas. This impression faded quickly when I entered my room.Though large, the room had cold ambience . The hotel was build more than 30years ago, and the only improvement made since was a heat/cold pump (air conditioning) and a flat screen TV. The bathroom had the quality of a "no star" hotel . The room had no fridge, no safe and no lockable piece of furniture ! The hotel offered to store valuables in a safe at the reception . Unfortunately smoking (as often in Bali) was permitted in the dining room . There were separate tables for smokers and non smokers, but despite open sides of the dining area, none smokers had to endure smoke as well ! I asked for and was shown a room at the new five storey building of the Lombok Garden Hotel. This room was much nicer and deserved the 31/2 star rating and is well worth the extra 50k Rupiah ! ##### Gerard ### 8/10 Good #### eddy, kl Aug 5, 2014 Disliked: Staff & service #### 무난했음. 직원만 친절하면 더 높은점수도 가능 무난했음. 직원만 친절하면 더 높은점수도 가능, 발리에서 기대했던 친절은 없었다. 역시 그냥 인도네시아의 한도시의 평범한 도시호텔 ##### eddy ### 2/10 Terrible #### Verified traveller Jul 31, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가족여행시 비추 가족여행시 비추입니다. 실망합니다 ##### Verified traveller ### 4/10 Poor #### Sarah Jul 24, 2014 Disliked: Cleanliness, staff & service #### Dated hotel close to Mataram Mall We stayed here one night after the Gili Islands as it is closer to the airport (45mins). The hotel staff were not very friendly in comparison to what we experienced elsewhere in Lombok and the gilis. The pool was nice, but rooms dated, bathroom stained and sheets didn't look the cleanest with some black spots and what looked like pen marks. Not the best, but Ok for what we paid. ##### Sarah ### 8/10 Good #### Not Provided evan Feb 28, 2025 Liked: Cleanliness, staff & service ##### Not Provided evan Stayed 1 night in Feb 2025 ### 6/10 Okay #### rene Sep 29, 2022 ##### rene Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Verified traveller May 27, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 8/10 Good #### Verified traveller Oct 8, 2014 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [Alila Ubud. 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