Matagalpa Vacation Packages

Clean room and the staff is very friendly

The location of this hotel is stunning. The view from our room was breathtaking and the room itself was amazing. However, during our stay the hotel was experiencing plumbing issues and there was no running water in the room and no other open rooms had functioning plumbing. Staff brought up water to flush toilets and wash our hands. A shower would have been welcomed after the long hot day. I was disappointed no discount was provided as we were unable to fully use the facilities in the room. I would still return again (as long as the water is functional).

Honestly I would of rated 5 stars but front desk guy in the morning was rude and unfriendly. Don’t know why he works in hospitality if his not friendly at all.

Morgans Rock was one of the two hotels I had researched. I wanted to get away from the crowds, be out in nature and Morgans Rock fit. Choosing Morgans Rock turned out to be a good decision. I arranged roundtrip airport transportation through the lodge, and the driver was waiting for us with cold water. The property was very well landscaped and between the size of the property and private beach the place felt very exclusive. I booked Villa #2 for my mother and me so that we could have our own spaces and still be close. Each villa was a mirror image of the other and had an outdoor deck/ seating and a plunge pool. The rooms were like large studios with their own entry, sitting area, and a bathroom with indoor and outdoor showers. A few issues we ran into were: the locks on the doors were faulty, there was water leaking from the ceiling, and the thatched roofs had holes that let rain in. Despite these issues, the staff did an amazing job of making up for them. The bartenders made good drinks and had great conversations. The lodge has Spa and tour services available onsite with an amazing masseuse and tour guide. Even with the needed improvements the place was very nice and enjoyable.

The property is very nice and clean. The food was ok need to keep the hot foods hot and the cold foods cold.